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Online Reputation Management
Den digitalen Ruf in die eigenen Hände nehmen


Marcus Strobel
reputeer gmbh & co. kg




   reputeer.de     facebook.com/reputeer   twitter.com/@reputeer
1. What is Online Reputation Management?


2. What does a reputation analyst do?


3. How can you use Reputation Management?




  reputeer.de   facebook.com/reputeer   twitter.com/@reputeer
1. What is Online Reputation Management?



WWW                Social Media              Social Web




 reputeer.de   facebook.com/reputeer   twitter.com/@reputeer
reputeer.de   facebook.com/reputeer   twitter.com/@reputeer
2006   2010
The Internet has changed.


   People are not just consumsers but also publishers
   (Personal) Data is the new currency
   German or European Law is useless
    Your Online Reputation matters




 reputeer.de   facebook.com/reputeer   twitter.com/@reputeer
1. What is Online Reputation Management?         
2. What does a reputation analyst do?


3. How can you use Reputation Management?




  reputeer.de   facebook.com/reputeer   twitter.com/@reputeer
Analysis


                                                                  search engines
find and collect all the data in the web
                                                                            social networks
                                                                 reputeer technology


evaluate the search results
                           reputation         reputation


                                        protection of privacy
                possible motivations    enhance visibility
                                        find & erase unwanted content



  reputeer.de       facebook.com/reputeer                    twitter.com/@reputeer
Consulting


based on the analysis

                                         usage of social networks
strategy document
 including          how to erase entries              building a own website


                dealing with namesakes                       SEO


                     personal PR                         sketches and drafts for style sheets

                                    building an online community



  reputeer.de           facebook.com/reputeer                  twitter.com/@reputeer
Implementation


based on the analysis
                                                             me

                                         usage of social networks
strategy document
      Website
                              SEO            PR                                     Translation
                 Photo
 including          how to erase entries              building a own website


                dealing with namesakes
                                Video                        SEO
                                                                                  Texting
                     personal PR                         sketches and drafts for style sheets
AdWords              review sites
                                    building an online community



  reputeer.de           facebook.com/reputeer                  twitter.com/@reputeer
1. What is Online Reputation Management?         
2. What does a reputation analyst do?   
3. How can you use Reputation Management?




  reputeer.de   facebook.com/reputeer   twitter.com/@reputeer
3. How can you use Reputation Management?




  reputeer.de   facebook.com/reputeer   twitter.com/@reputeer
3. How can you use Reputation Management?




        Your Name




 free monitoring

  reputeer.de       facebook.com/reputeer   twitter.com/@reputeer
3. How can you use Reputation Management?
                                                     establish your own keywords
                                                               e.g. job, city




                              same picture


business                                     congruent information
networks


  reputeer.de   facebook.com/reputeer            twitter.com/@reputeer
3. How can you useprofile pic´s need a visible face
                   Reputation Management?
                                   (danger of confusion)




                                                   aliases like „John Doe“ are useless




„private“
                 keep private what (you think)
networks              should be private

                      HR employees or
                 headhunters are not allowed                    Strategy: regard your account
                  to check your FB-account.                                as public
   reputeer.de       facebook.com/reputeer
                        But they do!                           twitter.com/@reputeer
5 rules how to deal with the social web:

          Everybody is watching you
          regard everything posted as public.


         Aliases don´t hide your true identity
          your online friends show who you really are.



         False Friends
          the average german teenager has about 130 friends on facebook. would you trust them?



         What would your parents say?
          think before you post! If your parents would be ashamed of a photo or post, don´t publish it.



         He writes worst who writes last
          online discussions make people often aggressive. tell people you´re leaving an unpleasent conversation.




  reputeer.de               facebook.com/reputeer                               twitter.com/@reputeer
Literature

         De-anonymizing Social Networks
          http://www.cs.utexas.edu/~shmat/shmat_oak09.pdf

         A Practical Attack to De-Anonymize Social Network Users
          http://iseclab.org/papers/sonda-TR.pdf

         Leumund 2.0: Ein guter Ruf im Internet
          http://www.reputeer.de/ueber-uns/presse/




  reputeer.de          facebook.com/reputeer                twitter.com/@reputeer

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Den digitalen Ruf in die eigenen Hände nehmen

  • 1. Online Reputation Management Den digitalen Ruf in die eigenen Hände nehmen Marcus Strobel reputeer gmbh & co. kg reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 2. 1. What is Online Reputation Management? 2. What does a reputation analyst do? 3. How can you use Reputation Management? reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 3. 1. What is Online Reputation Management? WWW Social Media Social Web reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 4. reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 5. 2006 2010
  • 6.
  • 7. The Internet has changed. People are not just consumsers but also publishers (Personal) Data is the new currency German or European Law is useless Your Online Reputation matters reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 8. 1. What is Online Reputation Management?  2. What does a reputation analyst do? 3. How can you use Reputation Management? reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 9. Analysis search engines find and collect all the data in the web social networks reputeer technology evaluate the search results reputation reputation protection of privacy possible motivations enhance visibility find & erase unwanted content reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 10. Consulting based on the analysis usage of social networks strategy document including how to erase entries building a own website dealing with namesakes SEO personal PR sketches and drafts for style sheets building an online community reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 11. Implementation based on the analysis me usage of social networks strategy document Website SEO PR Translation Photo including how to erase entries building a own website dealing with namesakes Video SEO Texting personal PR sketches and drafts for style sheets AdWords review sites building an online community reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 12. 1. What is Online Reputation Management?  2. What does a reputation analyst do?  3. How can you use Reputation Management? reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 13. 3. How can you use Reputation Management? reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 14. 3. How can you use Reputation Management? Your Name free monitoring reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 15. 3. How can you use Reputation Management? establish your own keywords e.g. job, city same picture business congruent information networks reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 16. 3. How can you useprofile pic´s need a visible face Reputation Management? (danger of confusion) aliases like „John Doe“ are useless „private“ keep private what (you think) networks should be private HR employees or headhunters are not allowed Strategy: regard your account to check your FB-account. as public reputeer.de facebook.com/reputeer But they do! twitter.com/@reputeer
  • 17. 5 rules how to deal with the social web: Everybody is watching you regard everything posted as public. Aliases don´t hide your true identity your online friends show who you really are. False Friends the average german teenager has about 130 friends on facebook. would you trust them? What would your parents say? think before you post! If your parents would be ashamed of a photo or post, don´t publish it. He writes worst who writes last online discussions make people often aggressive. tell people you´re leaving an unpleasent conversation. reputeer.de facebook.com/reputeer twitter.com/@reputeer
  • 18. Literature De-anonymizing Social Networks http://www.cs.utexas.edu/~shmat/shmat_oak09.pdf A Practical Attack to De-Anonymize Social Network Users http://iseclab.org/papers/sonda-TR.pdf Leumund 2.0: Ein guter Ruf im Internet http://www.reputeer.de/ueber-uns/presse/ reputeer.de facebook.com/reputeer twitter.com/@reputeer