14. (P) PAID; (C) CONTRACTOR; (V) VOLUNTEER
Venue Team Structure
Chart MDC/EDC
SiteContractors
Back of House (BOH)
Back of House (BOH)
Roaming Support Functional
Areas
23. VTS key responsibilities
• Venue Technology Planning
• Establish service level for venues
• Define and manage the Technology Equipment Allocation Planning
• Update the Technology CAD layout
• Specify power requirements
Mapping of
Venue
Technology
Requirements
• Plan Venue specific infrastructure and technology requirements
• Manage, monitor and update Venue technology installation, operations and
decommissioning at the venue
• Support the implementation of all systems at venues
• Define SLA for TEC services at venues
Planning,
Delivery of
Equipment
and Services
at venues
24. VTS key responsibilities
• Accompany the VED and technology partners (Atos, Omega, Panasonic and
Embratel) in defining the location of technology facilities
• Provide specifications concerning space, power, HVAC & construction
requirements
• Deliver Technology Facilities to the primer Clients within agreed budget,
quality and timescales
• Manage the venue technology staff & volunteers on venue, providing the
venue teams with a single point of contact for all technology operational
issues.
Planning,
design and
Execution of
Technology
Installations
25. VTS key responsibilities
• Evaluate, design and adjust audio systems (including interpretation booths) at each
venue and guarantee Sports Presentation a suitable audio and video system for the
public;
• Select and hire the audio systems provider (or partner) for all services that are not
provided by Panasonic;
• Integrate partners/suppliers of audio systems with the technology team to plan,
execute and operate the systems correctly;
• Operate and support wired comms systems
Supply, Operate
and Support
Audio & Wired
Communication
Systems
• Evaluate, design and adjust video systems at each venue, guaranteeing Sports
Presentation;
• Manage the temporary and permanent allocation of video boards, projectors and
TVs, and coordinate their installation
• Supply, operate and support video boards, projectors and TVs;
• Provide video adjudication solutions, as defined by Sport Competition and IFs.
• Provision of GAP Cabling together with Telecom to fill in gaps between deliveries by
Audio Visual, Timing and Scoring, CATV and the cabling supplier.
Supply, Operate
and Support
Video Systems
28. RES key responsibilities
• Define and manage the scope of services provided by Omega:
• Timing & Scoring equipment, sports equipment, scoreboards
• Competition data management, TV graphics solutions (e.g. timing and virtual graphics)
Timing & Scoring
On Venue Results
• Define, test and manage the scope of services provided by Atos:
• Commentator Information System – Results system provided for Broadcasters
• INFO – Extranet system with Games related information provided for Press
• PRD – Printed reports solution provided for Press, Broadcasters and Sport competition
• ODF – Olympic results data for Games Time Website, clients around the World. Point of contact with the client.
Information
Diffusion
Systems
• Define and manage the scope of services provided by Microsoft and Other
• Execute quality assurance and software homologation
Internet and
Mobile Results
29. RES key responsibilities
•Integration Test (ITL) – more than 200.000 hours of testing,
•Ensure the correct output of games results. CIS, INFO, PRD, ODF, OVR, Internet, Mobile, Scoreboard, TV graphics
•User Validation and Acceptance Test (UVT/UAT) – Software validation with OBS
•Homologation Test – Software validation with IOC and IFs
•Validation Test – Software validation with IPC
•Preparation and coordination of the team, P&P for MST, TR, TEV
Software
Testing
•Collected and managed all requirements to deliver results services per venue, per sport:
•Logistics, Volunteers, Training, Sports presentation, IT equipment, Workforce, FOP design, Venue Spaces, Power, scoreboards,
FF&E, sports equipment
•Heavy involvement in Model Venue Exercise, Venue Operational Planning, Test Event Venue Operational Planning, Overlay Books
review
Venue Resource
Planning
•Reviewed TEV format to align with Games time requirement
•Sport Equipment Allocation
•Defined and reviewed SSV / NTO requirements
•Organised monthly coordination meeting, prepared presentation for Sport Forum
•Trained Sport Managers for ORIS meeting, Homologation Test and TEV
Coordination
with Sports
30. RES key innovations
•No PRD room
•Number of equipment: Printer – currently 196 // previously 67 ¦ Specific Copier – currently 0 (used existing one) // previously 216
•Print jobs: Sent 21 928 print jobs. Representing 1.6M pages (compared to 4M in London)
•Number of volunteers: OLY: from 853 to 269 (reduction of 68,5%) ¦ PAR: from 561 to 95 (reduction of 85%)
PRD
•Convergence of Videoboard and Scoreboard - 894 Square meters in 15 venues
•Look done electronically
•Sport Presentation using full board for pre-Events showScoreboard
•ITP: due to analog limitation, Lan-to-Lan connectivity was used
•Not critical ITP: used wireless connectivity (3G SIM Cards with QoS and traffic shaping)
•Digital Radio Link used for transfer of Live Timing data for SailingConnectivity
•Mobile App: Samsung Results App was the official Mobile App. It works for iOS, Android and Windows phones
•Live Results for all the Olympic and Paralympic disciplines both on website and Mobile App.Web/Mobile
31. RES key innovations
• Real-time ODF messages for all Paralympic disciplines
• Support to customers provided by Rio2016 before and during the Games
• Most of testing messages were available in real-time
ODF
• ODF: real time ODF messages for all Paralympic disciplines
• RTDS: added 3 disciplines (total: 6)
• Delivery of software done with Olympic
Paralympic
• Contracted Atos testers to work as AVRM during the Games
• No QA team for TOC was hired. QA was entirely done from the Venue Results Team
• PRD Venue support was done from TOC
• 1st point of contact for ODF customers was done by Rio2016 ODF support team
Operation
33. SDE key responsibilities
• Evaluate corporate and Games time requirements
• Prepare and deliver request for proposals, evaluate proposals and support
decision making
• Hardware – evaluate, receive, test, configure, deliver equipment and
deactivate
• Software – license and version control , purchase, validation and deactivation
• Auditing, maintenance and warranty control
Asset Control
• Evaluate corporate and Games time services requirements
• Prepare and deliver request for proposals, evaluate proposals and support
decision making
• Management of alerts, incidents and problems
• Track calls, register and answer requests, solve incidents and forward
problems
• Measure and report technology services availability
Technology
Operations
Services
34. SDE key responsibilities
• Identify technology requests reported by VTS and Atos MEV for Admin
network
• Specificity, test and validate finished products for Games Time delivery
• Contract and deliver software delivery tool to support finished
products
• Define process and delivery schedule for Admin finished products
Deliver Games
Time Technology
for Admin
Network
35. SDE key innovations
• Agreement with Atos MEV to distribute Games software to 1.500
workstations (Accreditation and Information kiosks)
• Distribution of Admin software to 10.000 Admin workstations with
36 different finished products
• Selection of a software distribution tool from a Rio2016 sponsor
Software Distribution
on Games and Admin
Network
Data Center Migration
• Identify corporate systems, services and infrastructure
• Prepare, configure and test the sponsor datacenter infra
structure
• List diferences and plan for adaptations
• Execute and evaluate change impact
37. TSY key responsibilities
• Work with Partners and IT Functional Areas to design network, applications
and data architecture
• Design the technical architecture of venues (competition and non-
competition)
• Design the Games and administration logical networks
• Define Architecture to integrate applications or services
Provide and
Support IT
Architecture
• Provide HW resources (e.g.: servers and storages) to support all systems
• Establish technology standards and policies for servers and workstations
• Define, provide and maintain monitoring solution to all HW and SW
• Implement the Disaster Recovery Plan
• Define and support incident and problem management processes to shorten
downtime to key infrastructure components
Provide and
Support IT
Infrastructure
38. TSY key responsibilities
• Provide Accreditation System
• Provide Accommodation System
• Provide Arrivals & Departures System
• Provide Common Codes System
• Provide Competition Schedule System
• Provide Workforce Management System
• Provide Logistics System
• Provide Medical Encounters System
• Provide Rate Card System
• Provide Sports Entries & Qualifications System
• Provide Torch Relay System
• Provide Transport Management System
• Provide Vehicle Access & Parking Permit Scheme System (VAPPS)
• Provide Venue Equipment Strategic Planning Application (LAPA)
Provide
and
Support IT
Systems
for all
Functional
Areas
39. TSY key responsibilities
• Define security strategies, policies and procedures related to IT Security
• Establish, implement and manage the concepts, mechanisms and
Information Security levels (physical and logical)
• Perform ongoing IT security risk assessments and management
• Provide specialized support to Rio 2016 FAs about information security issues
(Data Loss Prevention – DLP; Information Classification and Rights Mngmt)
• Perform security monitoring of network and systems to detect anomalies
Provide
and
Support IT
Security
• The purpose of Integration Platform is to provide a common method for
implementation of interfaces between internal applications (EAI) and
Business to Business applications (B2B).
• This Service will define also the development model and support model for
the interfaces.
Provide
Integration
Platform
40. TSY key innovations
• connecting a network cable into the camera (Nikon and Cannon) and sent by upload through a pre-configured
FTP server automatically in the machine.
• http://www.businessinsider.com/how-olympics-photos-are-taken-2016-
8?utm_content=buffer96d42&utm_medium=social&utm_source=facebook.com&utm_campaign=buffer-ti
Photoposition
• Optimization of printers and other devices, reducing the total number of reprographic equipment
• No copiers. Only printers to PRD. Motivate new PRD model Reprographics
• Virtual servers, allowing space, power and AC reduction and also total number of racks in the remote ITL CER
• Website, collaboration tool and email provided by cloud
• Backup storage to storage
• Server for CAD drawing versioning
• OVR server on small racks with wheels, facilitating bump in and bump out for test events and games time
Infrastructure
42. TEL - Services Provided to Clients
• Mobile Service: 20.000+
• Broadcast SMS
• IP Telephony: 16.000+
• Wired and Wireless Internet Services: 60.000 ~ 80.000
• CATV: 18.000+
• Voice Conferencing
• Call Center
• Professional Mobile Radio (also known as Private Mobile Radio (PMR)): 10.000+
• Frequency Coordination: 18.000+
• Tech Rate Card
• VLAN Services
43. Analogue Radio Services for the Cycling Road Race
§ Complex and tough piece of
work…
§ The Aircraft-Relay
§ TX/RX Systems onboard cars,
minibus and bikes
§ Frequency coordination
§ Airspace coordination
44. TEL key innovations
• Rational talk groups allowing radios reduction
• RDR operations transferred to VTS and FAs, reducing service costsTrunk radio
• Beyond the reduction at the venues, OLV used Triple Play solution
(one cable 3 technologies = Fixed Phone, CATV and Internet)
reducing the effort double cabling for different services
Landline
• The large usage of COW (Cell on Wheels). Effective, easy to use,
can be installed/removed in a very fast way on difficultMobile
48. TPO key responsibilities
Support services – accreditation,
uniform, transport, catering,
accomodation, logistics for bump in,
events and bump out (PPE, tool kits)
for ONE TEC TEAM (p, v, c)
TEC workforce planning – anual and
lifetime headcount planning, GT
positions, peak shifts, TEC teams
transition (pre games to olympic
games, olympic games to
paralympics, paralympics to
dissolution)
Scheduling and rostering – shifts
planning, shift communications,
issues resolution and escalation
process, partners integration, HR
liaison
TOC operational readiness – seating
plan, operational staffing planning,
partners integration and orientation
TEC
Mobilization
49. TPO key responsibilities
Contract mgmt - RFP elaboration,
contract consumption (dashboard)
monitoring, SAs participation, hiring
follow-up and status report, liaison
with FIN, SPO, PRO, defenses
support (submission in a proper
forum)
Acquisition follow-up – map
acquisition needs, monitor
acquisition timelines, status report,
losses report, defenses support
(submission in a proper forum),
liaison with PRO, FIN
Technology Team Administrative
support (pool of analysts)-
purchase requests, PO under 50k,
personnel reimbursement, TEC
presentations, TEC induction, TEC
Org chart updates, logistics for
travelling and meetings, etc.
Partner mgmt – liaison with
partners, HR and PAS for ensuring
terms agreed.
Participation in related TEC WG (3rd
party asset mgmt)
TEC
3rd party mgmt
and adm support
50. TPO key innovations
• Design of a site for knowledge transferring to the next host cities with Q&A and a process to optimize
information exchange: TechknowledgeTOK
• Integrated tools for project governance
• Integrated training tool and policies and procedures repositoryControls
• Centralized structure and process for contract management facilitating managers monitoring their contracts
• Technology delivery areas more focused on their deliveriesContract mgmt
• Volunteers engagement through phone calls and emails using specific focal point in Technology
• Performance evaluation of TOC positions from 1st wave of test events, allowing allocation of right person to the
right position
• Headcount optimization assessing all areas structures
Operational
readiness