Linglong He, a speaker at the marcus evans CIO Summit 2012, shares her views on the importance of trust toward team members and the business. Interview with: Linglong He, Chief Information Officer, Quicken Loans

1. Building Trust Between
Business and Technology
people in the right position is the that ensures everyone is working
starting point. Once trust has been built towards the same goal – making sure
between individuals, it can then be clients have an amazing experience
bridged across teams. When IT delivers every time.
quality solutions on time, then trust and
confidence between IT and the rest of Technology truly sets the tempo for
the company grows even stronger. businesses – it is the thread that
weaves together every part of the
An example of building trust between company.
team members comes in the form of
“Bullet Time,” a weekly four hour period
where IT team members are given free
rein to innovate and work on any
Interview with: Linglong He, Chief project they would like, even those
Information Officer, Quicken Loans outside the core business. Technology
IT
team members are given the tools to
develop their skills, and are trusted to
Chief Information Officers (CIOs) can create solutions that will ultimately
better drive the business by connecting benefit the entire company.
specific business needs to Information
is the
Technology (IT), says Linglong He, In what ways can IT help
Chief Information Officer, Quicken companies reach their maximum
Loans. In a business world where trust potential?
is so fundamental, CIOs can give and
business
gain trust by allowing their team In order to successfully integrate and
members time for innovation, she adds. implement technology into business
processes, CIOs must first listen to and
A speaker at the upcoming marcus understand the needs of the business.
evans CIO Summit 2012, in Atlanta, Matching those needs with specific
today
Georgia, December 3-4, He stresses solutions created by IT enhances the
how the right information about the great skills that team members already
company can lead to the right IT possess, leading to a better client
decisions. experience and increased production.
How can a culture of trust be Why is integrating people,
created between business and technology and processes so
technology? important?
Technology can drive the business only Aligning team members, technology,
if trust is established. Putting the right and processes creates a unified front

2. About the CIO Summit 2012
The Information Technology
This unique forum will take place at the Ritz-Carlton, Buckhead, Atlanta, Georgia,
Network – marcus evans
December 3-4, 2012. Offering much more than any conference, exhibition or trade
Summits group delivers peer-to-
show, this exclusive meeting will bring together esteemed industry thought leaders
peer information on strategic
and solution providers to a highly focused and interactive networking event. The
matters, professional trends and
Summit includes presentations on the culture of innovation, information technology
breakthrough innovations.
to business technology and a practical guide to cloud adoption.
www.cio-summit.com
Please note that the Summit is a Contact
closed business event and the
Maria Gregoriou, Journalist, marcus evans, Summits Division
number of participants strictly
limited. Tel: + 357 22 849 400
Email: press@marcusevanscy.com
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About marcus evans Summits
marcus evans Summits are high level business forums for the world’s leading decision-makers to meet, learn and discuss
strategies and solutions. Held at exclusive locations around the world, these events provide attendees with a unique opportunity to
individually tailor their schedules of keynote presentations, think tanks, seminars and one-on-one business meetings.
For more information, please visit: www.marcusevans.com
Upcoming Events
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To view the web version of this interview, please click here: www.cio-summit.com/LinglongHe