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Using Search Insights to Create 
Revenue Driving Content 
MARGARET NICOLL 
@5ftIdeaMachine @MAKAdigital #LavaCon 
MAKA Digital
my early years looked a lot like this 
@5ftIdeaMachine @MAKAdigital #LavaCon
then it looked a lot like this 
@5ftIdeaMachine @MAKAdigital #LavaCon
and now it looks like this 
create digital happiness 
@5ftIdeaMachine @MAKAdigital #LavaCon
the other fellow first 
@5ftIdeaMachine @MAKAdigital #LavaCon
what are people searching for? 
@5ftIdeaMachine @MAKAdigital #LavaCon
if you know what people search for, 
you know how to put them first, 
if you know how to put them first, 
you know what content to create, 
if you know what content to create, 
you know how to drive revenue 
@5ftIdeaMachine @MAKAdigital #LavaCon
1.38 
million 
@5ftIdeaMachine @MAKAdigital #LavaCon
timing matters 
@5ftIdeaMachine @MAKAdigital #LavaCon
@5ftIdeaMachine @MAKAdigital #LavaCon
build bridges with cupcakes 
@5ftIdeaMachine @MAKAdigital #LavaCon
The Insight 
1.38 M Consumer Searches / Year 
5,000 Customer Calls 
Off brand misinformed content dominated the digital conversation 
@5ftIdeaMachine @MAKAdigital #LavaCon 
The Opportunity 
Authentically own the conversation 
Drive visits & revenue 
Listen, respond & build trust
@5ftIdeaMachine @MAKAdigital #LavaCon
@5ftIdeaMachine @MAKAdigital #LavaCon
Before After
The Impact 
@5ftIdeaMachine @MAKAdigital #LavaCon
UGG STYLE GUIDE 
The Insight 
371 k consumer searches / year 
Consumers need to be shown how to wear product 
The Opportunity 
Drive new prospects to the brand 
Increase conversions through useful, relevant content 
@5ftIdeaMachine @MAKAdigital #LavaCon
be iterative
Before After
The Impact 
@5ftIdeaMachine @MAKAdigital #LavaCon
LOOKING FOR… 
The Insight 
Users search for their favorite products long after they’re gone 
CRC needed a tool to inform and sell prospects related styles 
‘No Search Results’ pages leave revenue on the table 
‘No Search Results’ pages make for a poor UX 
The Opportunity 
Create a conversions out of ‘style searchers’ 
Provide a positive UX 
Provide CRC and prospects with relevant, useful content 
@5ftIdeaMachine @MAKAdigital #LavaCon
LOOKING FOR… 
Before After 
@5ftIdeaMachine @MAKAdigital #LavaCon
The Impact 
@5ftIdeaMachine @MAKAdigital #LavaCon
FIT TIPS 
The Insight 
500,000 Google searches / year for ‘UGG Sizing’ queries 
The Opportunity 
Provide users with a positive UX 
Reduce costs associated with fit and sizing issues 
Increase conversion rates 
@5ftIdeaMachine @MAKAdigital #LavaCon
FIT TIPS 
Before After 
@5ftIdeaMachine @MAKAdigital #LavaCon
The Impact 
@5ftIdeaMachine @MAKAdigital #LavaCon
put the other fellow first 
solve problems 
build bridges with cupcakes 
@5ftIdeaMachine @MAKAdigital #LavaCon
THANK YOU! 
@5ftIdeaMachine @MAKAdigital #LavaCon 
MARGARET NICOLL 
MAKA Digital 
Link to Presentation: bit.ly/1tt1CxJ

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How to Use SEO Insights for Content Strategy to Drive Revenue by Margaret Nicoll MAKA Digital

Notes de l'éditeur

  1. Welcome Virtual Audience
  2. We met them on social…. Here’s the thing though – because we took the time to understand our audience and where they needed us to have these conversations, we also knew that they were consuming content in different ways on mobile, ipads, and on different platforms so it was important that we created manifestations of that content to support those behaviors. This mean, on Pinterest, creating a long, vertical visual step by step Results = 4k repins Facebook, we needed a stronger CTA, the formatting of posts made it more difficult to give all the instructions, so our goal was to drive users to watch the video. Results = 14k likes, 2,049 shares…this is what we care about…shares. This is also an important time to note that we didn’t put a dime towards paid promotion. We did this for a reason. It was to get a true baseline of if we offered up the content that we knew this audience needed to hear from us, how will it do on its own? How will it perform without us skewing that data. Yes, you can see paid / owned support, but we felt it was important to test this and let it live on its own.
  3. Welcome Virtual Audience