1. 917 Garden Dr. Baltimore, MD 21221 Apt. 1A  (703) 883-7052  mariakupelian501@gmail.com
Maria Kupelian
Objective
Rising above and beyond company expectation. Portraying a strong leadership role cultivating the overall
business and staffto full potential. A clear indication of reliability. Endless horizons in sales management with
a progressive,dynamic company that desires and recognizes a result orientated professional. With several
years of experience in the beauty industry, I have a solid background in the execution of marketing and sales
plans at the direct level. In my years spent managing the field, I have not only become an expert on the key
role a marketing plan has on the product, but the Lovemark a brand has the potential to create with its
consumers as a whole. I am a highly-analytical, proactive thinker who has been proven to take initiative in
each business venture.I possessa wealth of experience in working in a deadline-driven environment, and
maintaining maximum productivity. I possess a strong background in building relationships within the brand
and its partners,while paying close attention to the detail that sets the brand apart from its competitors.
Career Experience
2012-Present MAC COSMETICS-MAC HARBOR EAST
STORE
Baltimore, MD
STORE MA NA GER
 Consistently deliveringoutstandinginternal/externalcustomerservice
 Set the standardshighformy teamby continuouslyachievingand/orexceedingpersonaland store
productivity/AUS/IPT/Overallgoalssetby the company
 Meeting monthly/weekly deadlinesbyreportingallpertinent informationto MRO/SRM
 Coaching and developing allteammembers to ensure theirfuturesuccess with the companyby succession
planning
 Delegating effectively toachieve the common goalofa cohesiveand seamless store operations
 Building loyaland strong relationships with localbusiness as a means ofcollaborative outsourcing
opportunities
 Cultivating Product Specialist
 Conductinginterviewsboth verbaland make-up skills,pre-screeningcandidates,recruitingpotentialand
strongapplicants
 Interviewing/hiringofallprospective staff
 Maintaining steady communicationwith the buyingoffice to guarantee appropriate stocklevels ofthe
business,whichentails conductingstockconcerns regularly
 Completing monthly schedules,calculating revenueforoverallstore,personal,team,and event goals
 Event prep and execution,booking,and customerfollow-up
 Innovatingways tosecurefuture business outsourcingas wellas client telling to ensurea strongand
consistentcustomerfollowing to build loyalty
 In store training ofnewhires
 Payroll
 Monthly store maintenance,compliance as an overallstore ofpolicies and procedure’s
 Facilitating meetings,Paid forServices/Techniqueseminars anddevelopingagendas
 Striving to create an efficientandeffectivestyle ofmanagementto generatemaximum revenue
and maintain a healthy store morale and positive reputation
2010-2012 NORDSTROM DULLES-MAC COSMETICS
RETAIL COUNTER MANAGER
Dulles, VA

2. (703) 883-7052 mariakupelian501@gmail.com
Maria Kupelian
RETA IL MA NA GER
 Trended thebusinessto exceed over2million dollars as a historicalachievement
 Leading a strong, consistent,and solid evergrowing business
 Proficient with marketing strategies
 Ability to set andachieve salesgoals,developrelationships with customers andteam,and to positively and
proactivelyhandle customerconcerns
 Tookinitiative to present andsellmerchandise in a professionalmanner.
 Supportedselling effort bymaintainingdepartmentthroughstockreplenishment.
 Set and achievedpersonalsalesgoals while supportingthegoals ofthe team.
 Provided honestand confidentfeedbackto customers regardingproducts.
 Opened newNordstromFashionRewards accounts as a means ofbuildingcustomerrelationships.
 Built and maintained strong vendorrelationships to maximize business results.
Achieveda Pacesetterasoneofthe highestsales associates in the entire department
2008-2010 MAC COSMETICS-MAC PRO STORE
CEASAR’S PALACE
Las Vegas,NV
3R D KEY MA NA GER
 Aiding in the overallsuccessand execution ofindustryevents
 Developing incentivestomotivatestaff to focus on Productivity,AUS,Artistry,Close as you goand
Overall CustomerService
 Communicating with the Artist TrainingandDevelopmentTeamto ensure propertraining andcertification
ofstaff
 Drafting,editing and deliveringallEmployee Documentationas it relates toPerformance,
ProductivityandCustomerService
 Mediating thestrengths,weaknessesandopportunities ofthecounter/store toDepartmentand
RegionalManagement,in orderto reinforce maximum productivity
 Monitoringand tracking revenue ona daily,weekly and monthly basis
 Maintaining sufficient supply ofstockat alltimes,as well as monitoring top100Skus,and ensuringproper
replenishment.
 Executing Visual Merchandising Objectives percompanyguidelines
 Planning and executingevents according tothe corporate marketing calendarand Seasonal
 Planning Document forproduct launches
 Preparing weekly and monthly salesreports
 Overseeinga fully-staffed counter/store,as wellas preparing monthly schedules
 Preparing and AdministeringWeekly/MonthlyTouch bases
 Assisting with inventorysupervisionandprocessing
 Facilitate Supply Chain Management toensure counter/storeis operatingat fullcapacity
 Maintaining and updating thecustomerdatabase
 Respondingto trendforecastsby planningincrementalevents to support additionalrevenue
 Providing salesfloorsupport to fellowartists/managers
 Working with the ProductSpecialistin delivering In-Store LearningExperiences,as wellas ensuring staffis
up-to-datein product knowledge
 Editing and processingpayrollon a weekly basis forcounter/store employees
2008-2010 RONI & JOSEF INTERNATIONAL SALON
& SPA STRATOSPHERE HOTEL
Las Vegas,NV

3. (703) 883-7052 mariakupelian501@gmail.com
Maria Kupelian
HA IR STYLIST/MA KE-UP A RTIST
 Confer with clients determine their individual hair care needs
 Provide cutting and styling services
 Provide services such as coloring, cut, styling and conditioning
 Manage hair straightening and perms
 Suggest hair care products and sell salon’s retail products
 Communicate with clients to clarify visual requirements
 Produce and suggest design ideas for hairstyles and make-up
 Demonstrate and implement a practical understanding oflighting, the photographic process,colors
and the impact of serial effects/make-up processes on the skin and ensure that appropriate action is
taken to minimize/eradicate any unpleasant side effects from the use of specialist make-
up/hairdressing techniques
Education
2007-2008 AVEDA INSTITUTE OF LAS VEGAS
COSMETOLOGY
Las Vegas,NV
2008 Graduate of 1800 Hour Managing Cosmetology Program
*Licensed Cosmetologist-License #: 026077
References
References are available on request.