1. Page 1 of 5
Francene M. Thornton
445 Redwood Street, Vallejo, CA 94590
Home: (707) 731-1738
Email: Marieft7@gmail.com
EMPLOYMENT HISTORY:
Administrative Assistant I / Secretary 03/2007 – 06/2014
Employer: Oakland Unified School District (OUSD)
1000 Broadway Street, Oakland, CA 94607
Salary: $36,000, 37.5 hours/week
Supervisor(s): Various, (510) 879-8282, School District may be contacted
Facilities Department (OUSD) -- Oakland, CA 2013-2014
Secretary – (Roland Broach and Mark Russ may be contacted for References)
Input facilities inspection data into Excel spreadsheet for Inspector review. Ordered custodial
supplies for on-site school custodians and processed invoices for payment. Created and managed
supply budget spreadsheet for all schools, including: afterschool programs and child
development centers. Compiled statistical accounting data, audited reports and tables pertaining
to accounts payable and receivables; and serviced customers at the front desk/window.
Office of Charter School (OUSD) -- Oakland, CA 2012-2013
Administrative Assistant I – (Letter of Recommendation available upon request)
As a liaison between parents and charter schools, managed complaints in an incident database,
for the Director of Charter Schools to be resolved during hearings. Created and calculated
monthly invoices for school facility usage of 38 charter schools. Processed petitions and
renewals for new and existing charter schools for the Board of Education approval.
Henry J. Kaiser Elementary School (OUSD) -- Oakland, CA 2010 - 2012
Administrative Assistant I – (Letter of Recommendation available upon request)
Joaquin Miller Elementary School (OUSD) -- Oakland, CA 2007 - 2010
Administrative Assistant I – (Letter of Recommendation available upon request)
Maintained calendars for principal, by scheduling appointments and scheduled facility usage for
various events; checked e-mails, voice-mail, answered phone calls; greeted community, parents,
teachers and students and answered questions; obtained substitutes and maintained their work
records for validation; Assisted in creating vendor contracts and monitored status; processed bi-
monthly site-time reports for payroll and work records for employees; gathered and recorded
attendance documents for attendance reporting and called parents regarding student absences;
coordinated school events soliciting assistance from volunteers; communicated verbally and in
writing with outside vendors, staff and District personnel; requested work orders for buildings
and grounds or technology repairs; processed purchase requisitions, received and did budget
transfers for supplies and new personnel—created contracts for approval for new onsite
contractors; coordinated interviews between new kindergarten parents and teachers and new
personnel; composed and proofread correspondence and worked out details of presentations
using MS Office Word, Excel, and Access; Adobe Reader, Outlook and G-Mail.

2. Page 2 of 5
Edward Shands Adult School (OUSD) -- Oakland, CA 2006 - 2007
Secretary – (Letters of Recommendations available upon request)
Performed complex secretarial duties: registered students of various ethnic backgrounds into
their classes using Aims School House software, while giving encouragement toward graduation;
received visitors and took calls giving information where judgment, knowledge and
interpretation of procedures and regulations were necessary; composed and proofread
correspondence and worked out details of presentations using MS Office Word, Excel, and
Access; organized office for smooth functionality; calendared tasks and scheduled meetings
using MS Outlook; followed through on all activities and maintained records of confidential
nature; assisted in coordinating the flow of program communications, specifically Independent
Studies; assisted in preparation of student graduation; researched historical records; participated
in surveys to measure effectiveness of programs; assisted in the financial records reporting of
purchase orders and work orders using Integrated Financial Accounting System (IFAS); oversaw
student interns in the absence of Office Manager; maintained team building relations with co-
workers, administration and instructional personnel to encourage higher student
academic ratings.
Key Results:
 Managed to stay under budget on the annual school-based budget of approximately
$135,000 while doing major purchases of furniture, equipment and office supplies,
including the School District's Custodial Supply Budget.
 High accuracy rate (98% to 100%) in mathematical calculations, postings, and
documentation of proper codes while tending to customers.
 Upon enhancement of the annual supply budget in Excel to track monies spent on
custodial supplies, created new forms and filing systems, supply ordering forms for the
entire School District and became efficient in the tracking of each schools’ expenditures
and reduced time spent on phone calls.
Administrative Assistant I / Secretary 01/2005 – 12/2005
Employer: University of California Davis - TES
One Shield Avenue, Davis, CA 95616
Salary: $29,000, 40 hours/week
Supervisor(s): Nancy Olivera (retired), (530) 757-8542, Company may be contacted
Architects & Engineering (5/05 - 12/05)
Project Assistant III
Analyzed contractor submittals to initiate review cycles and comments from inspectors and
engineers; tracked status of submittals using MS Excel spreadsheet. Composed transmittals and
utility studies, and correspondence using MS Word; gathered information and proofread utility
studies for distribution. Took minutes of the Engineering Group meetings, coordinated meetings
and used Outlook to setup meetings and maintained files.
Operations & Maintenance (4/05 - 5/05)
Administrative Assistant II
Constructed and maintained database for legal documents pertaining to utility maintenance;
gathered utility data for input into MS Excel database. Ordered equipment through DaFis
software and maintained files.

3. Page 3 of 5
Graduate School of Management (1/05 – 3/05) - Coordinator: coordinated interviews between
graduate students and employers for internships; updated resume and cover letter database
through E-Recruiting; prepared correspondence, repetitive letters, and pamphlets for career fairs
using People Soft and MS Word software; screened phone calls and maintained files.
Key Results:
 Demonstrated analytical and critical thinking skills
 Gathered knowledge of construction administration
 Processed utility studies with speed and accuracy
 Learned new skills quickly
Customer Care Representative 12/2003 – 08/2004
Employer: AT&T Wireless Networks
1000 Goethe Road, Elk Grove, CA 95827
Salary: $17,920, 40 hours/week
Supervisor: Jason Crist, (800) 367-5690, Company may be contacted
Fielded wireless telecommunication calls pertaining to billing, calling plans, equipment
inquiries, upgrades, service requests, retention, coverage and technical troubleshooting. Made
recommendations and explained the benefits of the solution recommended to customers. Re-
rated and applied credit to customers’ bills, when necessary.
Key Results:
 Built rapport and offered value to the customers to maintain loyalty
 Patiently resolved customer issues
 Used empowerment and good judgment in the interest of both the company and
Customer
Bookkeeper03/2000 – 03/2001
Employer: Hudson & Quinn Janitorial Services
13925 San Pablo Avenue, Richmond, CA 94806
Salary: $17,920, 40 hours/week
Supervisor: Jesterine Quinn, (510) 367-9344, may be contacted
Computed mathematical calculations, journalized accounts payables and accounts receivables
using QuickBooks; processed aging receivables reports verified accounts receivable balances,
generated invoices, and collected on accounts receivables.
Key Results:
 Calculated mathematical figures with speed and accuracy
 Accounts Receivable Collection rate of 89%
 Customer satisfaction with friendly and pleasant reception

4. Page 4 of 5
Secretary II 03/1992 – 06/1993
Employer: University of California – Office of the President
1111 Franklin Street, Oakland, CA 94607
Salary: $26,580, 40 hours/week
Supervisor: Delores Rosales (855) 982-7284, University may be contacted
Word processed budget reports and statistical tables from edited and handwritten copy; arranged
meetings and travel for various departmental personnel; set up and maintained files of all nine
campuses’ budget information; transcribed dictation from the Board of Regents meetings; and
processed travel and meeting vouchers for reimbursements.
Sr. Word Processing Specialist 09/1987 – 03/1992
Employer: University of California – Forest Products Laboratory
478 Richmond Field Station, Richmond, CA
Salary: $2261, 40 hours/week
Supervisor: Janice Montano (855) 982-7284, University may be contacted
Provided word processing support to faculty and staff of the Forest Products Lab. Used Word
Perfect to create, edit and store technical manuscripts, statistical tables, correspondence, grants
and proposals from rough draft; coordinated the processing of journal submissions to several
professional journals while adhering to publisher formats; proofread documents; maintained
agricultural experiment station project files and grant file materials; assisted other staff with
general duties and answered phones.
Key Results:
 Quick to learn the industry standards and procedures
Accounting Technician (CETA) 10/1980 – 02/1981
Employer: Solano County Economic Opportunity Council (SCEOC) dissolved
207 Marina Center, Suisun, CA 94585
Salary: $11/hour, 40 hours/week
Supervisor: Lydia Palcimon, (letter of recommendation to Healds Business College)
Conformed to the accounting principles and used accrual accounting method; calculated
financial figures using 10-key calculator; analyzed accounting documents for journal entries;
manually journalized and posted transactions to general/special journals and general ledgers;
manually journalized and posted end-of-the-month adjusting entries; assisted in creating trial
balance and financial statements for non-profit agencies.
TRAINING:
Bookkeeper 06/1978 – 09/1979
Employer: United Way of Northern California (dissolved)
401 Amador Street, Vallejo, CA 94590
Salary: $10/hour, 40 hours/week
Supervisor: Captain (possibly deceased)
(Note: capturing experience after high school)
Journalized transactions into general journals and special (cash, purchases) journals; posted
transactions to general ledgers and subsidiary ledgers; journalized end-of the-month adjusting

5. Page 5 of 5
entries; ran trial balance; assisted in the creation of financial statements for various non-profit
organizations; and conformed to the accounting principles and used the accrual method of
accounting under the direction of the Certified Public Accountant.
VOLUNTEER EXPERIENCE:
BookkeeperTrainee/Office Assistant 07/1976 – 05/1978
Employer: Carmichael Accountancy Company (formerly: Calvin Carmichael Public
Accountancy)
2325 Springs Road, Vallejo, CA 94590
Salary: $0/hour, 20 hours/week
Supervisor: Calvin Carmichael (deceased)
(Note: capturing experience after high school)
Analyzed, classified and recorded financial data to journals and ledgers; checked figures,
postings and documents for correct entry, mathematical accuracy and proper coding; assisted in
creating financial statements and aided in other office duties.
EDUCATION:
Martinez Adult Education – Business Training Center June 2014
Accountant Technician Program – Martinez, CA, Final Score 93%
Solano Community College – December 2080
A.S. Degree, Accounting – Suisun, CA, GPA 2.44
CERTIFICATIONS:
Accountant Technician, Martinez Adult Education, Martinez, CA - 2015
Bookkeeper, Martinez Adult Education, Martinez, CA - 2015
Microsoft Office Suite, Martinez Adult Education, Martinez, CA - 2015
QuickBooks Pro 2013, Martinez Adult Education, Martinez, CA - 2015
Typing – 70 wpm, Martinez Adult Education, Martinez, CA - 2015
10-Key – Professional, 8734 kph – 99% Avg. Accuracy -2015
Federal/State Basic Payroll Tax Seminar, State of California - IRS/EDD - 2016
Notary Public, State of California, Sacramento, CA - 2013