The document discusses the establishment of a Business Analytics Centre of Excellence (BI CoE). It outlines the evolution of a BI CoE through 4 stages: 1) aligning IT and business strategies and establishing governance, 2) expanding analytical skills into business units, 3) enabling self-service BI tools, and 4) establishing centralized BI leadership and expanding capabilities. Key characteristics of successful 21st century organizations and BI CoEs are also presented, focusing on innovation, outcomes, agility, and ecosystem-driven approaches. Organizational success factors for a BI CoE include having a clear strategic vision, sustainable governance framework, strong leadership, and a culture where information and analytics are widely used.
Similaire à How to successfully compete in the knowledge economy through the establishment of a Business Analytics Centre of Excellence - Maritza Curry
Building a Data Strategy – Practical Steps for Aligning with Business GoalsDATAVERSITY
Similaire à How to successfully compete in the knowledge economy through the establishment of a Business Analytics Centre of Excellence - Maritza Curry (20)
How to successfully compete in the knowledge economy through the establishment of a Business Analytics Centre of Excellence - Maritza Curry
1. Maritza Curry
Woolworths Holdings Ltd
@MaritzaCurry1
How to successfully compete in the knowledge
economy through the establishment of a
Business Analytics Centre of Excellence
7. @maritzacurry1
Technology trends that will change the world
Self-
driving
cars
Artificial
intelligence
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education
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medicine
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purchasing
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through
science
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algorithms
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computing
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improvements
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energy
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flying cars
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currencies
blockchains
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augmented
reality
Nano-
technology
8. @maritzacurry1
Your job is already disappearing…
• Programmers
• Security experts
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• Hardware,
software,
analytics experts
• API
programmers
• GPU cluster engineer
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• Computer security
incident responder
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analyst
• Data architect
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engineer
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specialist
9. @maritzacurry1
Global BI and analytics software
market forecasted for 2019
$26.8 billion
Value of the BI software
and analytics industry in
Middle East and Africa
by 2020
$4.1 billion
Worldwide Business
Intelligence revenue
forecasted for 2017
$18.3
billion
The state of the industry
Range of failure
rates for BI projects
30-90%
that base their
major decisions on
judgment instead of
on business analytics
40%% of business
eXecutiVes
will succeed in aligning
analytics with
enterprise business
drivers
< 30%Of BI initiatives
TOP CIO TECHNOLOGY
PRIORITY
10. @maritzacurry1
“The ones who are crazy enough
to think that they can
changethe world, are the ones who do.”
– Steve Jobs
14. @maritzacurry1
BI CoE as an IT division
CXO
CIO
BICC IT DEPT
DIV HEAD
BI
COMMUNITY
Centralised governance
ADVANTAGES
DISADVANTAGES
Long delivery cycles
Time to value longData quality high
Close collaboration
Business analytics
impact
15. @maritzacurry1
ADVANTAGES
DISADVANTAGES
Long delivery cycles
Time to value long
Close business
collaboration
BI CoE as part of Operations
CIO
CXO
DIV HEAD
DWH TEAM BI
COMMUNITY
HEAD OF BI
BICC
High analytics maturity Disconnect with IT
Executive representation
Business analytics
impact
22. The evolution of a BI CoE
1
2
4
3
o Align IT & Business
Strategies
o Establish overarching,
clear strategic vision for BI
at enterprise level
o Establish basic governance
structure and standards
o Establish BICC (IT)
o Identify BI ambassadors in
Business
23. The evolution of a BI CoE
1
2
4
3
o Align IT & Business
Strategies
o Establish overarching,
clear strategic vision for BI
at enterprise level
o Establish basic governance
structure and standards
o Establish BICC (IT)
o Identify BI ambassadors in
Business
o Expand analytical skills
into business units
o Establish operational BI
Governance structure
o BI enablement through
self-service BI tools
24. The evolution of a BI CoE
1
2
4
3
o Align IT & Business
Strategies
o Establish overarching,
clear strategic vision for BI
at enterprise level
o Establish basic governance
structure and standards
o Establish BICC (IT)
o Identify BI ambassadors in
Business
o Expand analytical skills
into business units
o Establish operational BI
Governance structure
o BI enablement through
self-service BI tools
o Establish BI Analytics
Teams in business units
(including specialised skills
like data science
o Expand BI Governance
structure to executive level
25. The evolution of a BI CoE
1
o Align IT & Business
Strategies
o Establish overarching,
clear strategic vision for BI
at enterprise level
o Establish basic governance
structure and standards
o Establish BICC (IT)
o Identify BI ambassadors in
Business
2
o Expand analytical skills
into business units
o Establish operational BI
Governance structure
o BI enablement through
self-service BI tools
4
o Centralised BI
executive leadership
(BI Director, CAO,
CDO)
o Expand BI enablement
to include self-service
data integrationo Establish BI Analytics
Teams in business units
(including specialised skills
like data science
o Expand BI Governance
structure to executive level
3
26. @maritzacurry1
Characteristics of
companies that
successfully compete
in the 21st
century
9
Relentless innovation
Outcome-based vs. input-based
Agile and lean
Performance environment
Experience-centric vs. solution-centric (customer oneness)
Being purposeful
Passion for growth
Service-oriented vs. technology obsessed
Ecosystem-driven vs. cut-throat competition
27. @maritzacurry1
Characteristics of the
21st
century BI CoE
9
Relentless innovation
Outcome-based vs. input-based
Agile and lean
Performance environment
Experience-centric vs. solution-centric (customer oneness)
Being purposeful
Passion for growth
Service-oriented vs. technology obsessed
Ecosystem-driven vs. cut-throat competition
28. @maritzacurry1
9
Relentless innovation
Outcome-based vs. input-based
Agile and lean
Performance environment
Experience-centric vs. solution-centric (customer oneness)
Being purposeful
Passion for growth
Service-oriented vs. technology obsessed
Ecosystem-driven vs. cut-throat competition
Delivery oriented
Big picture thinking
Challenge status quo
Open minded
Decisive decision-making
Collaborative
Focus on enablement
Comfortable with ambiguity
Empathy
29. @maritzacurry1
Organisational success factors of the BI CoE
An overarching, clear
strategic vision for BI
within the organisation
Sustainable BI
governance
framework
Strong BI
leadership
Use of
information and
analytics is part
of
organisation’s
culture
MID/LARGE SIZED COMPANIES – flat structures
BI MATURITY LOW
CONTROL - CENTRALISED
MID/LARGE SIZED COMPANIES – flat structures
BI MATURITY LOW
CONTROL - CENTRALISED
MID/LARGE SIZED COMPANIES – flat structures
BI MATURITY LOW
CONTROL - CENTRALISED
MID/LARGE SIZED COMPANIES – flat structures
BI MATURITY LOW
CONTROL - CENTRALISED
MID/LARGE SIZED COMPANIES – flat structures
BI MATURITY LOW
CONTROL - CENTRALISED
Experience-centric – focus on customer experience rather than product
Passion for growth – challenge traditional boundaries
Outcome-base – collaboration and breaking down the silos
Performance environment – flexible, fast decision-making
Experience-centric – focus on customer experience rather than product
Passion for growth – challenge traditional boundaries
Outcome-base – collaboration and breaking down the silos
Performance environment – flexible, fast decision-making
Experience-centric – focus on customer experience rather than product
Passion for growth – challenge traditional boundaries
Outcome-base – collaboration and breaking down the silos
Performance environment – flexible, fast decision-making