1. Mark Dowling Curriculum Vitae 2017
A highlymotivatedfrontlinecustomercare professional andkeyaccountmanagerwithmore than15
years’salesandprocurementexperience.FullyversedinLogisticsandWarehouse Management
incorporatingbusinessaccountssoftware andbroadIT expertise.Adeptcommunicationskills,teamwork
and a friendlydispositionhelptoformthe core of a people-focuseddynamicskill-set.These skillsare
furthercomplimentedthrough strongbusinessandfinancial acumen.I’mcommerciallyminded
withstrongnegotiation skillssupportedby anever-evolvingaptitudeforindependentcritical thinking.
Personal Contact Information
Education
1983/88 Leaving Certificate (attained)
Colaiste Chiarain
Celbridge Road
Leixlip,CoKildare
Passedwithhonours
1994/97 BA -Batchelor of Arts Degree
(Geography,PhilosophyandAnthropology)
National Universityof IrelandMaynooth
Maynooth,
Co. Kildare
Telephone- 017086000
Employment History and Career Profile
Currently employed at …
 Intelligent Building ControlsLimited
Unit 10, BlockA,
Oak RoadBusinessPark,
Oak Close,
Dublin12.
D12C920
Tel:+353 (0)1 457 5421
March 2016 – Present
Operations and Procurement Manager ……..
Address- Mobile: 087 2057156
230 Castletown Landline: 01 6154879
Leixlip E-mail: blooming@eircom.net
County Kildare Linkedin- https://ie.linkedin.com/in/mark-dowling-6975662b

2. Primary Roles and Key Responsibilities:
 Front Line CustomerCare andService Executive
 Monitoringof customerservice levelsandensuringcustomerservice isconsistentlyat
excellentlevels
 Creatingan environmentwhich promotesemployee moraleandencourage the teamto
have a pride intheirday to dayduties
 Primary‘SalesOrder’CoordinatorandProcurementSpecialist
 KeyAccountsManager, TenderingandAccountExpansion
 Cost SavingSupervisor
 NewBusinessDevelopment
 SupplyChainProcurement
 PurchasingAnalysisandQuotationsManagement
 LogisticsandWarehouse Management
 Staff Safety,TrainingandMentoring
 Stock Control,Rotation,AnalysisandMonitoring
 Employee Relations,SchedulingandTime Management
 RecordsManagementandStorage
 SybizNewVisionAccountSoftware ManagementandDevelopment
 ISO9001 QualityManagementCertificationandDevelopment
 Nugent Workwear & Safety Limited
Unit C7 – C9 Centre PointBusinessPark
Oak Road,Dublin12
Tel:014291916
March 2001 – November2015
General Manager
Primary Roles and Key Responsibilities:
 Front Line CustomerCare andService Executive
 Primary‘SalesOrder’CoordinatorandProcurementSpecialist
 StrategicSourcingManager forPPE Clothing&Equipmentfor Governmentand
Multinational organisations
 Workplace SafetyRepresentative andAdvisor
 KeyAccountsManager, TenderingandAccountExpansion
 Cost SavingSupervisorandOverheadsMonitor
 NewBusinessDevelopment
 SupplyChainProcurement
 PurchasingAnalysisandQuotationsManagement
 LogisticsandWarehouse Management
 Staff Safety,TrainingandMentoring
 Stock Control,Rotation,AnalysisandMonitoring
 Employee Relations,SchedulingandTime Management
 Accounts/ Financial Control andMonitoring
 Trade CounterDirectCustomerSales
 RecordsManagementandStorage
 Intact/IQAccountSoftware ManagementandDevelopment
 Commercial WebsiteDesignandMaintenance
 ISO9001 QualityManagementCertificationImplemented,Managedandobtained

3.  Ascon/BamContractors Limited
Intel Ireland –(Fab 14 and Fab 24 Site Projects)
Collinstown,Leixlip,
Co. Kildare
(Bam Head Office: Kill,Co.Kildare)
January 1996 – March 2001
Logistics and Material Stores Manager
Primary Roles and Responsibilities:
 Materials Management and Logistics
 Materials Procurement and Equipment Hire
 Stock Control, Rotation, Analysis and Monitoring
 Project Team Leader and Safety Analyst
 Stores Manager and Staff PPE Advisor and Allocation
 (SPAs), H&S Plans,Risk Assessments,Method Statements and Work Permit Certificates
 Site Logistics and Materials Distribution
 On-Site Safety Advisor and Safety Representative
 Liaison Officer reportingto Intel Ireland
 Traffic Management and Route Coordinator
 General Site Safety Protocols
Key Skills and Qualifications
 Full clean Irish driving license – B class
 Advanced proficiency and knowledge of Windows Applications e.g. Microsoft Office, incorporating Word,
Excel, PowerPoint, Access and Outlook
 Proficient in all ‘Windows’ IT software applications
 Proficient in INTACT-IQ/V-LINE business account software management and maintenance, - also SAP, Sage,
Wizard & Wings and Oracle
 Manual Handling, First Aid Certificate and Safe Pass
 Appointed Database & Quality System Trainer
 Adept communication and influencing skills, both verbal and written
 Excellent team player and motivator
 Strong awareness of Workplace and Site Health & Safety protocols
 Strong numerical and analytical capability and good financial acumen
 Commercially astute and business-focussed with a “can-do” attitude
 Strong organisational skills with proven ability to work collaboratively
 Proven track record of conducting negotiations with third party suppliers, ranging from niche operators to
multi-nationals
 Demonstrated ability to achieve bottom-line cost savings and implementation of cost avoidance measures
 Excellent interpersonal and team-oriented working skills
 Proactive, Resourceful and personable
Interests
 Movies, Music, Astronomy, Calligraphy, Cycling, Electronica, Web Site Design, Darts, Snooker, Driving.

4. Previous Employment and Character References
Mr. Paul Colgan
- ManagingDirector-
Pegasus Recruitment Limited
Coliemore House, Coliemore Road, Dublin,Ireland
- SeniorProcurementSpecialist -
Tara Mines – Boliden Group
Knockumber Road, Navan,Co. Meath
Direct Work Landline- 046 9082572
MobileContact Number- 083 1515809
E-mail- paul@pegasusrecruitment.com
Linkedin profile- https://ie.linkedin.com/in/colganpaul
Company Website- www.pegasusrecruitment.com/
Mr. Martin Nugent
- ManagingDirector-
Nugent Workwear & Safety Limited
Telephone- 01 4291916
E-mail- info@nugentsafety.ie
Company Website- www.nugentsafety.ie
Mr. Sean Phelan
- ProjectandOperationsDirector -
Bam Contractors Limited
Intel Ireland SiteProjects
Collinstown,Leixlip,Co.Kildare
MobileContact Number- 087 2552959
E-mail- sphelan@bamcontractors
Company Website- www.bamcontractors.ie
Mr. PJ Bennett
- TerritoryManager -
Ireland and Northern Ireland AccountRepresentative
Occupational Health Executive - (41 years)
Scott Health and Safety Limited
MobileContact Number – 087 2559736
E-mail- pjbennett@gmail.com
Linkedin profile- https://ie.linkedin.com/in/pj-bennett-454a5ba
Company Website- www.scottsafety.com
Thank youfor takingthe time toconsidermyCurriculumVitae.
Shouldyourequire anythingfurtherpleasedonothesitate tocontactme directly.
Yours sincerely,
Mark