Personal Information
Profession
Consultant, Speaker, Author, Mentor
Secteur d’activité
Consulting / Advisory
Site Web
www.markhocknell.com
À propos
Mark collaborates with leaders to improve their profitability, engagement (with customers and employees) and how to develop a high-performance business culture. He typically works as a mentor, and consultant specialising in the customer centric approach to business and the implementation of the PuMP performance measurement method. His experience spans 25 years across corporate management roles, consulting and academia.
Mots-clés
customer centricity
customer engagement
performance measurement
sales
customer value
evidence-based leadership
strategy
planning
leadership
kpis
sales management
customer experience
customer strategy
business model
pump
performance management
business design
customer experince
custoner centric
Tout plus
Présentations
(5)J’aime
(1)The New Rules of Selling
David Meerman Scott
•
il y a 9 ans
Personal Information
Profession
Consultant, Speaker, Author, Mentor
Secteur d’activité
Consulting / Advisory
Site Web
www.markhocknell.com
À propos
Mark collaborates with leaders to improve their profitability, engagement (with customers and employees) and how to develop a high-performance business culture. He typically works as a mentor, and consultant specialising in the customer centric approach to business and the implementation of the PuMP performance measurement method. His experience spans 25 years across corporate management roles, consulting and academia.
Mots-clés
customer centricity
customer engagement
performance measurement
sales
customer value
evidence-based leadership
strategy
planning
leadership
kpis
sales management
customer experience
customer strategy
business model
pump
performance management
business design
customer experince
custoner centric
Tout plus