Fostering an Extraordinary Team (ignite presentation)

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Slides from this ignite talk at DevOpsDays London 2018: https://www.devopsdays.org/events/2018-london/program/markos-rendell/

Logiciels

10 THINGS
YOU CAN TRY
TO HELP FOSTER AN
EXTRAORDINARY
TEAM
MARK RENDELL
1

Mark (aka Markos) Rendell
Pronouns: He/Him/His
Principal Director
Accenture
mark.rendell@accenture.com
@markosrendell
http://markosrendell.wordpress.com
+
2

3
AN
EXTRAORDINARY
TEAM CAN BE
IDENTIFIED BY
WHAT IT ACHIEVES
Meaningful outcomes
Happy people
(situation is sustainable)

4
MANAGE
THIS
LIMITATION
YOUR TEAM
IS A
SILO

5
HOW SAFE DO YOU FEEL?
PSYCHOLOGICAL SAFETY

8
CELEBRATE FAILURES
AND ASK
“WHERE DID WE
GET LUCKY?”

10
TRY
CHAOS
MONKEY
FOR PEOPLE
http://radar.oreilly.com/2015/04/chaos-monkey-for-
systems-of-people-the-ultimate-performance-hack.html

11
WRITE YOUR NICE RULES ON THE WALL
http://i.telegraph.co.uk/multimedia/archive/03289/miliband-election-_3289990b.jpg
TO HELP KEEP THEM TRUE

12
SCIENTIFICALLY
EXPERIMENT
WITH THESE
IDEAS
“HACK
YOUR
CULTURE”

13
SEEK FEEDBACK FROM THE TEAM
EVERYWHERE YOU CAN

14
EDUCATE EACH
OTHER ABOUT
LEARNED
HELPLESSNESS

15
THE
DISTRACTIONS
THAT REALLY
HURT ARE
…

16
THE
DISTRACTIONS
THAT REALLY
HURT ARE
SOCIAL MEDIA
INTERRUPTIONS

17
LEAD BY EXAMPLE
DO AS I SAY
DO AS I DO

18
COLLECTIVELY COMMIT
TO LEARNING ABOUT
INCLUSION AND
DIVERSITY

19
https://www.mindtools.com/pages/article/newtcs_08.htm
https://www.nhs.uk/Tools/Pages/Mood-self-assessment.aspx
Recipe for
burnout is the
inverse of the
recipe for
success.
“
Jon Willis
@botchagalupe

Google work rules book: https://www.workrules.net/uk
Thank yous: http://www.amy-castro.com/4-keys-meaningful-thank-you/
Blame: https://www.amazon.co.uk/Beyond-Blame-Learning-Failure-Success/dp/1491906413
Burnout: https://youtu.be/MPk9XVC78fw
The Way We're Working Isn't Working (book)
Personal Kanban: http://www.personalkanban.com/pk/
Safety checker: https://safetychecker.herokuapp.com/
Learned Helplessness: https://markosrendell.wordpress.com/2016/04/16/reducing-continuous-delivery-
impedance-part-5-learned-helplessness/
Celebrating failure:
https://www.ted.com/talks/astro_teller_the_unexpected_benefit_of_celebrating_failure?language=en
Turn the Ship Around (book)
More Patterns of Fearless Change (book)
35 dumb things well intentioned people say (book)
Chimp Paradox (book)
mark.rendell@accenture.com
@markosrendell
http://markosrendell.wordpress.com
+
20

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