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Online Copywriting for Higher Conversions
 – Using Words to Turn Visitors into Customers

 Agenda:
 1. Introduction / case study
 2. 4 key principles
 3. The fundamentals of LP copy
 4. How to craft irresistible Calls to Action
Which blurb doubled sales? Vote A or B!


       A:




       B:
B: WINNER 99.35% improvement in sales…
Treatment 6: 7.06% improvement
Prospects’ motivation:                          Prospects’ terminology:

• Get ideas / get started on writing my essay   • ”Ideas” not ”Inspiration”
• See essay outlines                            • ”References” not ”Bibliographies”
• Get references                                • ”Research topics” not ”Topics”
• Improve writing
Rules vs. principles

          &

Best practice vs. testing
Rule:

An official instruction that says how things must
be done or what is allowed…


Best Practice:

Generally-accepted, informally-standardized techniques,
methods or processes…


Principle:

The basic idea that a plan or system is based on…
Control:         Treatment A:




           Vs.




                 304% improvement in sign up
Rule / best practice:
Always place the CTA above the fold



Principle:
Place the CTA where it matches your prospects’ thought
sequence

Test:
By testing, we can answer the question “What is the best
CTA placement on this specific landing page?”
Conversion:
“The process of successfully achieving the primary objective
of a specific page or website.”

- Dr. Flint Mcglaughlin, Marketing Experiments


Conversion rate:
The number of successes divided by the number of visitors
times 100.
4 key principles:


1. Think of marketing as an exchange of value

2. Have a clear & relevant value proposition

3. Reduce friction

4. Reduce anxiety
Key principle 1:

Think of marketing as an exchange of values
As a consumer, this is my internal monologue:

“Do the potential benefits outweigh the risk and the effort of
doing what they’re asking me to do?”
You must make me agree that :

“What I’m getting in return is worth more, than what I have to
part with…”
Landing   Shopping                                    Final
PPC Add                        Step 1      Step 2   Step 3
           page       cart                                   conversion




                     Bounce             Action
Vs.




      62% improvement in sales
Vs.
498% improvement in sign ups%
Key principle 2:

Have a clear & relevant value proposition
Your value proposition is the primary
 reason why your ideal prospect should
 buy from you

The force of your value proposition is mainly determined by 2 factors:



1. Relevance: How closely it matches the motivation of your prospect



2. Clarity: How clearly your value proposition is stated
1. Relevant
2. Clear      Sales doubled!
Control:            Treatment A:




           Vs.




                 62% improvement in CTR%
Control:
Treatment A:




               99,4% improvement in downloads
498% improvement in sign ups%
Key principle 3 & 4:

Reduce friction & anxiety
Friction:

Psychological resistance to a given element in the sales process.


Anxiety:

Psychological concern stimulated by a given element in the sales process


In regards to copy, friction is often related to:

    1. Tone
    2. Lack of clarity and/or continuity
    3. Asking too much too soon
Friction / anxiety related to tone:




                                      Source: marketingexperiments.com
Source: marketingexperiments.com
Source: marketingexperiments.com
Friction / anxiety reduced by tone:




          • ”Ideas” not ”Inspiration”
          • ”References” not ”Bibliographies”
          • ”Research topics” not ”Topics”
Friction related to continuity:


            Landing    Shopping                                      Final
PPC Add                             Step 1      Step 2   Step 3
             page        cart                                     conversion




                        Bounce               Action
PPC ads:

Risk free

No obligation

Free demo

$100.000 trial account
PPC ads:

Risk free

No obligation

Free demo

$100.000 demo account




                        99,4% improvement in downloads
Control:                        Treatment A:




           304% improvement in sign up
The fundamentals of landing page copy that
sells
Principle number 1: Clarity trumps
persuasion
1. Define your goals clearly
2. Establish a clear, relevant value prop
3. Ensure continuity through the conversion process
4. Reduce friction and anxiety
5. Have a clear call to action
6. Test your landing page copy
How to craft irresistible Calls to Action
Vs.




      133% increase in CTR.
Your CTA copy should be:

 Relevant and worth a click
Not relevant. Not worth a click         Relevant. Worth a click




                                  Vs.




                                             133% increase in CTR.
Best practice Calls to Action that kill conversions!
Not this:




            But this:
Not this:   But this:
For testing I recommend:

     www.visualwebsiteoptimizer.com
Time for Q & A…

twitter.com/MichaelWebtekst

Online-Tekstforfatter.dk

LandingPages.nu

Michael@onlinetekstforfatter.dk

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Online Copywriting for Higher Conversions

  • 1. Online Copywriting for Higher Conversions – Using Words to Turn Visitors into Customers Agenda: 1. Introduction / case study 2. 4 key principles 3. The fundamentals of LP copy 4. How to craft irresistible Calls to Action
  • 2. Which blurb doubled sales? Vote A or B! A: B:
  • 3. B: WINNER 99.35% improvement in sales…
  • 4.
  • 5. Treatment 6: 7.06% improvement
  • 6. Prospects’ motivation: Prospects’ terminology: • Get ideas / get started on writing my essay • ”Ideas” not ”Inspiration” • See essay outlines • ”References” not ”Bibliographies” • Get references • ”Research topics” not ”Topics” • Improve writing
  • 7. Rules vs. principles & Best practice vs. testing
  • 8. Rule: An official instruction that says how things must be done or what is allowed… Best Practice: Generally-accepted, informally-standardized techniques, methods or processes… Principle: The basic idea that a plan or system is based on…
  • 9. Control: Treatment A: Vs. 304% improvement in sign up
  • 10. Rule / best practice: Always place the CTA above the fold Principle: Place the CTA where it matches your prospects’ thought sequence Test: By testing, we can answer the question “What is the best CTA placement on this specific landing page?”
  • 11. Conversion: “The process of successfully achieving the primary objective of a specific page or website.” - Dr. Flint Mcglaughlin, Marketing Experiments Conversion rate: The number of successes divided by the number of visitors times 100.
  • 12. 4 key principles: 1. Think of marketing as an exchange of value 2. Have a clear & relevant value proposition 3. Reduce friction 4. Reduce anxiety
  • 13. Key principle 1: Think of marketing as an exchange of values
  • 14. As a consumer, this is my internal monologue: “Do the potential benefits outweigh the risk and the effort of doing what they’re asking me to do?”
  • 15. You must make me agree that : “What I’m getting in return is worth more, than what I have to part with…”
  • 16. Landing Shopping Final PPC Add Step 1 Step 2 Step 3 page cart conversion Bounce Action
  • 17. Vs. 62% improvement in sales
  • 18. Vs.
  • 19. 498% improvement in sign ups%
  • 20. Key principle 2: Have a clear & relevant value proposition
  • 21. Your value proposition is the primary reason why your ideal prospect should buy from you The force of your value proposition is mainly determined by 2 factors: 1. Relevance: How closely it matches the motivation of your prospect 2. Clarity: How clearly your value proposition is stated
  • 22. 1. Relevant 2. Clear Sales doubled!
  • 23. Control: Treatment A: Vs. 62% improvement in CTR%
  • 25. Treatment A: 99,4% improvement in downloads
  • 26. 498% improvement in sign ups%
  • 27. Key principle 3 & 4: Reduce friction & anxiety
  • 28. Friction: Psychological resistance to a given element in the sales process. Anxiety: Psychological concern stimulated by a given element in the sales process In regards to copy, friction is often related to: 1. Tone 2. Lack of clarity and/or continuity 3. Asking too much too soon
  • 29. Friction / anxiety related to tone: Source: marketingexperiments.com
  • 32. Friction / anxiety reduced by tone: • ”Ideas” not ”Inspiration” • ”References” not ”Bibliographies” • ”Research topics” not ”Topics”
  • 33. Friction related to continuity: Landing Shopping Final PPC Add Step 1 Step 2 Step 3 page cart conversion Bounce Action
  • 34. PPC ads: Risk free No obligation Free demo $100.000 trial account
  • 35. PPC ads: Risk free No obligation Free demo $100.000 demo account 99,4% improvement in downloads
  • 36. Control: Treatment A: 304% improvement in sign up
  • 37. The fundamentals of landing page copy that sells
  • 38. Principle number 1: Clarity trumps persuasion
  • 39. 1. Define your goals clearly 2. Establish a clear, relevant value prop 3. Ensure continuity through the conversion process 4. Reduce friction and anxiety 5. Have a clear call to action 6. Test your landing page copy
  • 40.
  • 41.
  • 42.
  • 43.
  • 44.
  • 45.
  • 46. How to craft irresistible Calls to Action
  • 47. Vs. 133% increase in CTR.
  • 48. Your CTA copy should be:  Relevant and worth a click
  • 49. Not relevant. Not worth a click Relevant. Worth a click Vs. 133% increase in CTR.
  • 50. Best practice Calls to Action that kill conversions!
  • 51. Not this: But this:
  • 52. Not this: But this:
  • 53. For testing I recommend: www.visualwebsiteoptimizer.com
  • 54. Time for Q & A… twitter.com/MichaelWebtekst Online-Tekstforfatter.dk LandingPages.nu Michael@onlinetekstforfatter.dk