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MARKET	
  SYSTEM	
  DEVELOPMENT	
  	
  
FACILITATED	
  INTERVENTION	
  OPTIONS	
  
THAT	
  BUY-­‐DOWN	
  RISK	
  OF	
  MARKET	
  ACTORS	
  TAKING	
  ON	
  NEW	
  BEHAVIOURS	
  
(Illustrative	
  list)	
  

	
  
______________________________________________________________________	
  
Note:	
  It	
  is	
  important	
  to	
  align	
  interventions	
  to	
  the	
  behaviour	
  change	
  that	
  you	
  want	
  to	
  
see	
  in	
  business,	
  which	
  are	
  in	
  turn	
  aligned	
  to	
  the	
  higher-­‐level	
  systemic	
  change	
  goal.	
  
	
  
	
  
CAPACITY-­‐BUILDING:	
  
• WHAT:	
  Facilitate	
  and	
  cost	
  share	
  capacity	
  building	
  on:	
  	
  
-­‐ New	
  business	
  models	
  (including	
  new	
  distribution	
  and	
  promotional	
  models)	
  
o promotional	
  tactics	
  that	
  drive	
  sales	
  and	
  loyalty	
  (for	
  input	
  firms)	
  
o possible	
  dealer/distribution	
  models	
  (for	
  agro-­‐equipment	
  dealers)	
  
o delivering	
  extension	
  messages	
  cost	
  effectively	
  to	
  farmer/suppliers/customers	
  (for	
  
input	
  firms,	
  agro-­‐equipment	
  dealers,	
  aggregators)	
  
o sales	
  tactics	
  (for	
  ICT,	
  radio)	
  
o shifting	
  to	
  service	
  platform	
  for	
  sales	
  (for	
  input	
  firms)	
  
o shifting	
  to	
  broker-­‐based	
  business	
  model	
  (for	
  aggregators)	
  	
  
o building	
  alliances	
  for	
  content	
  that	
  is	
  relevant	
  to	
  agribusiness	
  segment	
  (for	
  ICT,	
  radio)	
  
-­‐ Effective	
  business	
  management	
  
o basic	
  business	
  (for	
  local	
  service	
  providers)	
  
o running	
  a	
  service	
  business	
  (for	
  local	
  service	
  providers)	
  
o farming	
  training	
  and	
  information	
  (for	
  farmers)	
  
-­‐ Applying	
  performance	
  based	
  incentives	
  
o for	
  farmer/suppliers	
  (for	
  aggregators)	
  
o for	
  staff	
  (for	
  ICT,	
  radio,	
  agro-­‐equipment	
  dealers,	
  input	
  firms)	
  
o for	
  distributors/dealers	
  (for	
  input	
  firms,	
  agro-­‐equipment	
  dealers)	
  
• HOW:	
  Facilitate	
  capacity	
  building	
  through:	
  
-­‐ Cost	
  sharing	
  capacity	
  building	
  with	
  market	
  actors	
  -­‐	
  who	
  would	
  ultimately	
  recognize	
  the	
  
commercial	
  rationale	
  for	
  taking	
  on	
  this	
  function	
  themselves	
  (as	
  they	
  would	
  benefit	
  by	
  the	
  
improved	
  operations	
  of	
  the	
  other	
  market	
  actors)	
  
o E.g.	
  aggregators,	
  transport,	
  nucleus	
  farmers	
  capacity	
  built	
  by	
  buyers,	
  financial	
  
service	
  institutions	
  and	
  firms	
  -­‐	
  who	
  see	
  these	
  as	
  clients	
  
-­‐ Organizing	
  internships	
  to	
  support	
  capacity	
  building	
  of	
  mid-­‐level	
  management	
  (for	
  buyers,	
  
aggregators,	
  ICT,	
  radio,	
  agro-­‐equipment	
  dealers,	
  input	
  firms)	
  
-­‐ Providing	
  one-­‐on-­‐one	
  consultative	
  support	
  and	
  training	
  to	
  support	
  upper	
  and	
  mid-­‐level	
  
management	
  	
  
-­‐ Local	
  training	
  services	
  supported	
  by	
  international	
  experts	
  (e.g.	
  for	
  agricultural	
  financial	
  
service	
  staff)	
  	
  

Kenya	
  Markets	
  Trust	
  2013	
  
-­‐

-­‐
-­‐

Link	
  to	
  national	
  and	
  international	
  expertise	
  via	
  volunteers	
  or	
  consultants	
  (for	
  buyers,	
  
aggregators,	
  ICT,	
  radio,	
  financial	
  service	
  institutions	
  and	
  firms,	
  agro-­‐equipment	
  dealers,	
  
input	
  firms)	
  
Discounts	
  on	
  accessing	
  information	
  and	
  inputs	
  (for	
  local	
  service	
  providers)	
  
Cost	
  share	
  development	
  of	
  service	
  certification	
  to	
  secure	
  return	
  on	
  training	
  investments	
  (for	
  
input	
  firms)	
  

RESEARCH:	
  
• Cost	
  share	
  market	
  research	
  including	
  client	
  segmentation	
  and	
  prioritization	
  (for	
  financial	
  service	
  
institutions	
  and	
  firms)	
  
• Production	
  zone	
  prioritization	
  and	
  research	
  (for	
  buyers)	
  

UPGRADING:	
  
• Facilitate	
  and	
  cost	
  share	
  access	
  to	
  communications	
  technology	
  for	
  financial	
  and	
  internal	
  
management	
  upgrading,	
  including	
  information	
  flow,	
  supplier	
  payment,	
  and	
  inventory	
  
management	
  (for	
  buyers,	
  aggregators,	
  agro-­‐equipment	
  dealers)	
  	
  
• Cost	
  share	
  aggregator	
  upgrading	
  (for	
  buyers)	
  
• Costs	
  share	
  access	
  to	
  communications	
  technology	
  for	
  marketing,	
  portfolio	
  management,	
  and	
  
customer	
  service	
  (for	
  input	
  firms,	
  financial	
  service	
  institutions	
  and	
  firms)	
  

DEVELOPING	
  NEW	
  BUSINESS	
  MODELS	
  &	
  PRODUCTS:	
  
• Cost	
  share	
  assistance	
  to	
  develop	
  dealer/distribution	
  networks	
  (for	
  agro-­‐equipment	
  dealers,	
  input	
  
firms)	
  
• Cost	
  share	
  development	
  and	
  roll	
  out	
  of	
  new	
  products	
  (for	
  financial	
  service	
  institutions	
  and	
  firms)	
  
• Technical	
  assistance	
  and	
  cost	
  share	
  assistance	
  to	
  develop	
  outreach	
  business	
  models	
  (for	
  ICT,	
  
radio)	
  
• Cost	
  share	
  roll	
  out	
  of	
  mobile	
  money	
  services	
  (for	
  financial	
  service	
  institutions	
  and	
  firms)	
  
• Costs	
  share	
  access	
  to	
  entrepreneurial	
  opportunities	
  on	
  the	
  input	
  and	
  services	
  side	
  (for	
  agro-­‐
equipment	
  dealers;	
  aggregators)	
  
• Development	
  of	
  services	
  market	
  for	
  smallholders	
  (for	
  buyers)	
  

FACILITATING	
  LINKAGES:	
  
• Facilitate	
  links	
  to	
  or	
  alliances	
  with:	
  
-­‐ services	
  relationships	
  (for	
  farmers)	
  
-­‐ inputs	
  relationships	
  (for	
  farmers)	
  
-­‐ buyer/market	
  relationships	
  (for	
  farmers)	
  
-­‐ financial	
  services	
  (for	
  buyers,	
  aggregators,	
  ICT,	
  radio,	
  agro-­‐equipment	
  dealers,	
  input	
  firms,	
  
local	
  service	
  providers)	
  

SUPPORTING	
  PERFORMANCE-­‐BASED	
  INCENTIVES:	
  
• Cost	
  share	
  development	
  and	
  roll	
  out	
  of	
  performance-­‐based	
  incentives	
  at	
  multiple	
  levels	
  of	
  supply	
  
chain	
  (for	
  buyers)	
  

FACILITATING	
  TRUST:	
  
• Facilitate	
  trust	
  on	
  purchases	
  and	
  contractual	
  agreements	
  (for	
  local	
  service	
  providers)	
  
Kenya	
  Markets	
  Trust	
  2013	
  

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Intervention options in market systems development

  • 1.       MARKET  SYSTEM  DEVELOPMENT     FACILITATED  INTERVENTION  OPTIONS   THAT  BUY-­‐DOWN  RISK  OF  MARKET  ACTORS  TAKING  ON  NEW  BEHAVIOURS   (Illustrative  list)     ______________________________________________________________________   Note:  It  is  important  to  align  interventions  to  the  behaviour  change  that  you  want  to   see  in  business,  which  are  in  turn  aligned  to  the  higher-­‐level  systemic  change  goal.       CAPACITY-­‐BUILDING:   • WHAT:  Facilitate  and  cost  share  capacity  building  on:     -­‐ New  business  models  (including  new  distribution  and  promotional  models)   o promotional  tactics  that  drive  sales  and  loyalty  (for  input  firms)   o possible  dealer/distribution  models  (for  agro-­‐equipment  dealers)   o delivering  extension  messages  cost  effectively  to  farmer/suppliers/customers  (for   input  firms,  agro-­‐equipment  dealers,  aggregators)   o sales  tactics  (for  ICT,  radio)   o shifting  to  service  platform  for  sales  (for  input  firms)   o shifting  to  broker-­‐based  business  model  (for  aggregators)     o building  alliances  for  content  that  is  relevant  to  agribusiness  segment  (for  ICT,  radio)   -­‐ Effective  business  management   o basic  business  (for  local  service  providers)   o running  a  service  business  (for  local  service  providers)   o farming  training  and  information  (for  farmers)   -­‐ Applying  performance  based  incentives   o for  farmer/suppliers  (for  aggregators)   o for  staff  (for  ICT,  radio,  agro-­‐equipment  dealers,  input  firms)   o for  distributors/dealers  (for  input  firms,  agro-­‐equipment  dealers)   • HOW:  Facilitate  capacity  building  through:   -­‐ Cost  sharing  capacity  building  with  market  actors  -­‐  who  would  ultimately  recognize  the   commercial  rationale  for  taking  on  this  function  themselves  (as  they  would  benefit  by  the   improved  operations  of  the  other  market  actors)   o E.g.  aggregators,  transport,  nucleus  farmers  capacity  built  by  buyers,  financial   service  institutions  and  firms  -­‐  who  see  these  as  clients   -­‐ Organizing  internships  to  support  capacity  building  of  mid-­‐level  management  (for  buyers,   aggregators,  ICT,  radio,  agro-­‐equipment  dealers,  input  firms)   -­‐ Providing  one-­‐on-­‐one  consultative  support  and  training  to  support  upper  and  mid-­‐level   management     -­‐ Local  training  services  supported  by  international  experts  (e.g.  for  agricultural  financial   service  staff)     Kenya  Markets  Trust  2013  
  • 2. -­‐ -­‐ -­‐ Link  to  national  and  international  expertise  via  volunteers  or  consultants  (for  buyers,   aggregators,  ICT,  radio,  financial  service  institutions  and  firms,  agro-­‐equipment  dealers,   input  firms)   Discounts  on  accessing  information  and  inputs  (for  local  service  providers)   Cost  share  development  of  service  certification  to  secure  return  on  training  investments  (for   input  firms)   RESEARCH:   • Cost  share  market  research  including  client  segmentation  and  prioritization  (for  financial  service   institutions  and  firms)   • Production  zone  prioritization  and  research  (for  buyers)   UPGRADING:   • Facilitate  and  cost  share  access  to  communications  technology  for  financial  and  internal   management  upgrading,  including  information  flow,  supplier  payment,  and  inventory   management  (for  buyers,  aggregators,  agro-­‐equipment  dealers)     • Cost  share  aggregator  upgrading  (for  buyers)   • Costs  share  access  to  communications  technology  for  marketing,  portfolio  management,  and   customer  service  (for  input  firms,  financial  service  institutions  and  firms)   DEVELOPING  NEW  BUSINESS  MODELS  &  PRODUCTS:   • Cost  share  assistance  to  develop  dealer/distribution  networks  (for  agro-­‐equipment  dealers,  input   firms)   • Cost  share  development  and  roll  out  of  new  products  (for  financial  service  institutions  and  firms)   • Technical  assistance  and  cost  share  assistance  to  develop  outreach  business  models  (for  ICT,   radio)   • Cost  share  roll  out  of  mobile  money  services  (for  financial  service  institutions  and  firms)   • Costs  share  access  to  entrepreneurial  opportunities  on  the  input  and  services  side  (for  agro-­‐ equipment  dealers;  aggregators)   • Development  of  services  market  for  smallholders  (for  buyers)   FACILITATING  LINKAGES:   • Facilitate  links  to  or  alliances  with:   -­‐ services  relationships  (for  farmers)   -­‐ inputs  relationships  (for  farmers)   -­‐ buyer/market  relationships  (for  farmers)   -­‐ financial  services  (for  buyers,  aggregators,  ICT,  radio,  agro-­‐equipment  dealers,  input  firms,   local  service  providers)   SUPPORTING  PERFORMANCE-­‐BASED  INCENTIVES:   • Cost  share  development  and  roll  out  of  performance-­‐based  incentives  at  multiple  levels  of  supply   chain  (for  buyers)   FACILITATING  TRUST:   • Facilitate  trust  on  purchases  and  contractual  agreements  (for  local  service  providers)   Kenya  Markets  Trust  2013