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RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




User Profile Survey 2012
  EG PropertyJobs.co.uk

           Kevin Puttock
     Research & User Experience
             August 2012
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




Background
Research was required to provide up to date profile information for users of the EG
PropertyJobs.co.uk specifically:

      Current jobseeker status

      Current job role and type of position

      Frequency of use of the site

      Methods by which to be alerted to new jobs

      Competitor sources used to look for jobs

      Current salary



Results will be used primarily to support sales and marketing activities, and where
appropriate, to support the development of the jobs service.




                                               2
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




Respondent Profile




                     3
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




 74% of respondents are actively looking for a job



    I am a jobseeker, actively
         looking for a job
                                                                                                            74%




     I am a browser. I look at
     jobs, but I'm not actively                          26%               Potential job seekers
             applying




  I am an employer / recruiter
     looking for candidates                             Excluded from subsequent analysis




                                  Q. Which of the following best describes your job seeking status?

Base: all respondents (225)


                                                               4
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs



    Over half are currently in permanent roles, while nearly a quarter are
    unemployed
   Permanent - working full time (30+ hrs per
                   week)
                                                                                                              52%


                                Unemployed                                24%


                      Temporary / Contractor                   14%                                                       56% are in
                                                                                                                         permanent roles

     Permanent- working part time (less than
               30 hrs per week)
                                                     4%


                   Student / Recent graduate         3%


                                     Retired    0%


                                       Other      2%



                                                Q. What is your current working status?

Base: all respondents (225)


                                                                5
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




   Almost half read Estates Gazette magazine and almost a third use EGi


                Estates Gazette magazine                                                                                      48%




                                     EGi                                                     30%




                        None of the above                                                               37%




                                            Q. Which, if any, of the following do you use?

Base: all respondents (222)


                                                               6
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




   Agent/surveying practice is the most common primary business

                    Agent/Surveying practice                                                                                                    28%


                          Property developer                                                        16%

               Local Authority/Government
              Department/Relocation Agency                                                 13%

      Occupier of Commercial /Office / Retail
          /Leisure or Industrial Property                                     9%

                              Property Investor         2%

              Bank/Building Society/Financial
                        Institution                     2%

                Fund Management Company              1%

          Pension Fund/Insurance Company             1%

                                         Legal    0%

                                         Other       1%


                              Q. Which of the following best describes your organisation’s primary business or service?

Base: all respondents (156)


                                                                      7
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs



   Surveyors, property managers and property developers are the most
   common roles
                              Surveyor                                                            14%
                   Property Manager                                                           13%
                  Property Developer                                                      12%
                  Commercial Agent                                         8%
                     Estate Manager                                        8%
                Land Buyer/Manager                                6%
                   Facilities Manager                        4%
                                Valuer                       4%
                      Fund Manager                      3%
                        Estate Agent               2%
                Information Manager           1%
                               Planner        1%
                    Property Investor         1%
                         Researcher           1%
                   Residential Agent          1%
                    Property Lending     0%
                      Rent Reviewer      0%
          Solicitor/Legal Professional   0%
                                 Other                                                                                              21%

                                  Q. Which of the following most closely describes your occupation / profession?

Base: all respondents (158)


                                                                       8
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs



   Respondents most commonly work on residential/mixed use
   developments and offices
       Residential/Mixed use development                                                                                                          57%


                                    Offices                                                                                                   55%


             Retail sites/Shopping centres                                                                                       48%


                                  Industrial                                                                37%


                                      Land                                                        32%


            Warehousing/Storage facilities                                                       31%


                   Leisure facilities/Hotels                             17%


                                     Other                               17%


                               Q. Which of the following types of property do you personally deal with / work on?

Base: all respondents (157)


                                                                    9
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs



   Over a quarter of respondents work for small organisations with 1-10
   employees
                              1-10                                                                                                   28%

                          11-19           3%

                          20-49                                  10%

                          50-59                 5%

                       100-249                         7%

                       250-499               4%

                       500-999                  5%

                    1,000-1,499       2%

                    5,000-9,999                 5%

                       10,000+                                         12%

                    Don't know                               9%


                                     Q. How many people does your company/organisation employ?

Base: all respondents (155)


                                                            10
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




   21% have been working in property for 30 years or more

                         Less than 1 year                             8%


                 1 year - less than 3 years           3%


               3 years - less than 6 years                               9%
                                                                                                                Average = 18 years

               6 years - less than 9 years                                        12%


              9 years - less than 12 years                            8%


             12 years - less than 20 years                                                  15%


             20 years - less than 30 years                                                                                   24%


                         30 years or more                                                                         21%



                                      Q. How many years have you been working in the property industry?

Base: all respondents (157)


                                                                 11
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




   56% have been in their current role for less than 3 years

                         Less than 1 year                                                                                                       28%


                1 year - less than 3 years                                                                                                      28%


               3 years - less than 6 years                                                                           21%


               6 years - less than 9 years                                     10%


              9 years - less than 12 years               3%
                                                                                                                  Average = 4 years
             12 years - less than 20 years                               8%


             20 years - less than 30 years        1%


                        30 years or more          1%



                                             Q. And how many years have you been in your current role?

Base: all respondents (156)


                                                                    12
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs



    The average salary amongst respondents is just under £41K
            Under £10,000            5%

         £10,000 - £14,999      3%

         £15,000 - £19,999       4%                                            Mean average = £40,541
                                                                               2011 average = £43K
         £20,000 - £24,999       4%

         £25,000 - £29,999           5%

         £30,000 - £39,999                                     17%

         £40,000 - £49,999                              14%

         £50,000 - £59,999                                15%

         £60,000 - £69,999           5%

         £70,000 - £79,999       4%                                      34% earn £50k or more

         £80,000 - £99,999            6%

          £100,000 or more       4%
                                                                                                          Mean average excl. prefer
           I'd rather not say                         13%                                                 not to say = £46,460


                                      Q. What is your approximate current annual income?

Base: all respondents (157)


                                                          13
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




    A third (33%) are RICS qualified

                 33%




                                    22%


                              15%                      16%



                                                                             7%
                                                                                              4%                    4%




                                    Q. What is your highest qualification?

Base: all respondents (222)


                                                 14
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs



Respondents are 45 years
old on average
                                                                 Almost 80% are male
  18-24



  25-34                       19%                                                              Female
                                                                                                21%

  35-44                 16%                                                Male
                                                                           79%

  45-54                                     39%



  55-64                       20%



   65 or
             2%                     Average age= 45 years old
   over




              Q. How old are you?                                             Q. Are you …?

Base: all respondents (223)                                     Base: all respondents (219)


                                                          15
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs



 Just over half are from the South
                      Greater London                                                     26%

                              South East                                 17%

                               Midlands                        12%                                                              South= 51%

              Yorkshire & Humberside                      8%

                          South West                      8%

        Outside UK (Rest of the world)               6%

                              North West         5%

                 Outside UK (Europe)             5%

                          East Anglia           4%

                                Scotland        4%

                              North East   2%

                                  Wales    2%



                                                     Q. Which region are you based in?

Base: all respondents (223)


                                                                16
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




Main Findings




                17
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




   40% would like to move into a new role immediately

                              Immediately                                                      40%



                   Within the next month                           19%



                   In 1 to 3 months' time                          19%



                   In 3 to 6 months' time             8%



             Longer than 6 months' time              7%



      I don't want to change jobs at the
                                                     7%
                    moment


                                            Q. When would you like to move into a new job

Base: all respondents (219)


                                                              18
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs


  The most common reasons for respondents looking for a new job are for
  ‘better career development opportunities’ and ‘new challenges’
                For better career development opportunities                                                         58%
                      For new work challenges/experiences                                                      54%
                      For an increased salary/remuneration                                       42%
                                  For a more senior position                                   40%
                                   For improved job security                       25%
           For a different working culture at the organisation                     25%
                               For a better/different location               19%
          To work for an organisation with a good reputation                 19%
        For improved benefits e.g. company car, pension etc                  19%
                  To work for a different type of organisation          15%
                               To enhance/broaden your CV              13%
                                   To get into a new industry          13%
                  To work for a different size of organisation        10%
                                                        Other          13%


                         Q. Which of the following are reasons why you are currently looking for a new job?

Base: excluding unemployed (72)


                                                                 19
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




   Almost three quarters visit at least once a week

         More than once a day     2%


                   Once a day                                             19%
                                                                                                                  73% visit the site at
                                                                                                                  least once a week
          Once every 2-3 days                                                                       28%


                 Once a week                                                           24%


          Once every 2 weeks                      10%


                Once a month              7%


                    Less often                 9%


                        Never    1%



                                       Q. How often do you visit PropertyJobs.co.uk

Base: all respondents (224)


                                                        20
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs



   Property industry jobs sites are considered the most useful source for
   looking for a job
      Internet - Property industry job websites (e.g. PropertyJobs.co.uk)                                                             30%

      Internet - General job websites (e.g. Totaljobs.com, Monster.co.uk                                   18%
                                                 Word of mouth/contacts                          13%
           Internet - Property industry-specific websites (e.g. EGi.co.uk)                     12%
                                              Recruitment consultancies                  8%
                                            Property industry magazines                 7%
                                            Internet - Employer websites           3%
                                                          Internet - Other         3%
                                                    National newspapers       1%
                                             Local/Regional newspapers        1%
                         Internet - Social Media websites (e.g. LinkedIn)     1%
                                                             Job Centres      1%
                                              Other business magazines       0%
                                                      Networking/events      0%
                                                                    Other         2%

                              Q. Which ONE of the following sources is the most useful to you when looking for a job?

Base: all respondents (225)


                                                                        21
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




   Almost half of respondents think propertyjobs.com is the best site overall
                        PropertyJobs.com                                                                                               49%
                               Totaljobs.com                   9%
                                  Reed.co.uk              6%
                              Ricsrecruit.com             6%
                        Propertyweek.com                  6%
                               Monster.co.uk         3%
                                Jobsite.co.uk        3%
                                    Guardian         3%
                               Building.co.uk      2%
                          Jobsearch.co.uk        1%
                          Telegraph.co.uk        1%
                              Fish4jobs.co.uk   0%
                       Careerbuilder.co.uk      0%
                    Jobsinsurveying.co.uk       0%
                              Workthing.com     0%
                                       Other                   9%


                                        Q. Which website do you think is best overall when looking for a job?

Base: all respondents (217)


                                                                     22
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




     83% of respondents rate the ease of use of the site as excellent or good

          The ease of use of the site          23%                                       60%                                    14%       2%
                                                                                                                                           1%



                The speed of the site         20%                                     61%                                      17%        1%
                                                                                                                                           1%



  The design/appearance of the site         17%                                    62%                                       17%         3%
                                                                                                                                          1%



    The relevance of jobs on the site      14%                           43%                                 34%                      8% 1%



      The number of jobs on the site     11%                             49%                                     32%                    8% 1%



  The accuracy of the search results     11%                        42%                                   36%                        9% 2%


                                                        Excellent    Good      Fair    Poor     Don't know


                                   Q. How would you rate PropertyJobs.co.uk for each of the following factors?

Base: all respondents (various)


                                                                    23
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




Key Findings




               24
RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs




Key Findings
•   74% of respondents are active jobseekers; 26% potential jobseekers
•   Respondents’ average income is just under £41K per annum
•   Around three quarters visit the site at least once a week
•   72% have seen a job of interest, 63% have applied online for a job and 18% have had an interview as a
    result of the site
•   Property industry job sites are considered the most useful source for finding a job.
•   49% rated PropertyJobs as the best site when finding a job; TotalJobs.com was 2nd with 9% rating it as
    best
•   84% rated PropertyJobs as either excellent or good overall




                                                 25

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EG PropertyJobs User Profile Survey 2012

  • 1. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs User Profile Survey 2012 EG PropertyJobs.co.uk Kevin Puttock Research & User Experience August 2012
  • 2. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Background Research was required to provide up to date profile information for users of the EG PropertyJobs.co.uk specifically:  Current jobseeker status  Current job role and type of position  Frequency of use of the site  Methods by which to be alerted to new jobs  Competitor sources used to look for jobs  Current salary Results will be used primarily to support sales and marketing activities, and where appropriate, to support the development of the jobs service. 2
  • 3. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Respondent Profile 3
  • 4. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs 74% of respondents are actively looking for a job I am a jobseeker, actively looking for a job 74% I am a browser. I look at jobs, but I'm not actively 26% Potential job seekers applying I am an employer / recruiter looking for candidates Excluded from subsequent analysis Q. Which of the following best describes your job seeking status? Base: all respondents (225) 4
  • 5. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Over half are currently in permanent roles, while nearly a quarter are unemployed Permanent - working full time (30+ hrs per week) 52% Unemployed 24% Temporary / Contractor 14% 56% are in permanent roles Permanent- working part time (less than 30 hrs per week) 4% Student / Recent graduate 3% Retired 0% Other 2% Q. What is your current working status? Base: all respondents (225) 5
  • 6. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Almost half read Estates Gazette magazine and almost a third use EGi Estates Gazette magazine 48% EGi 30% None of the above 37% Q. Which, if any, of the following do you use? Base: all respondents (222) 6
  • 7. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Agent/surveying practice is the most common primary business Agent/Surveying practice 28% Property developer 16% Local Authority/Government Department/Relocation Agency 13% Occupier of Commercial /Office / Retail /Leisure or Industrial Property 9% Property Investor 2% Bank/Building Society/Financial Institution 2% Fund Management Company 1% Pension Fund/Insurance Company 1% Legal 0% Other 1% Q. Which of the following best describes your organisation’s primary business or service? Base: all respondents (156) 7
  • 8. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Surveyors, property managers and property developers are the most common roles Surveyor 14% Property Manager 13% Property Developer 12% Commercial Agent 8% Estate Manager 8% Land Buyer/Manager 6% Facilities Manager 4% Valuer 4% Fund Manager 3% Estate Agent 2% Information Manager 1% Planner 1% Property Investor 1% Researcher 1% Residential Agent 1% Property Lending 0% Rent Reviewer 0% Solicitor/Legal Professional 0% Other 21% Q. Which of the following most closely describes your occupation / profession? Base: all respondents (158) 8
  • 9. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Respondents most commonly work on residential/mixed use developments and offices Residential/Mixed use development 57% Offices 55% Retail sites/Shopping centres 48% Industrial 37% Land 32% Warehousing/Storage facilities 31% Leisure facilities/Hotels 17% Other 17% Q. Which of the following types of property do you personally deal with / work on? Base: all respondents (157) 9
  • 10. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Over a quarter of respondents work for small organisations with 1-10 employees 1-10 28% 11-19 3% 20-49 10% 50-59 5% 100-249 7% 250-499 4% 500-999 5% 1,000-1,499 2% 5,000-9,999 5% 10,000+ 12% Don't know 9% Q. How many people does your company/organisation employ? Base: all respondents (155) 10
  • 11. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs 21% have been working in property for 30 years or more Less than 1 year 8% 1 year - less than 3 years 3% 3 years - less than 6 years 9% Average = 18 years 6 years - less than 9 years 12% 9 years - less than 12 years 8% 12 years - less than 20 years 15% 20 years - less than 30 years 24% 30 years or more 21% Q. How many years have you been working in the property industry? Base: all respondents (157) 11
  • 12. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs 56% have been in their current role for less than 3 years Less than 1 year 28% 1 year - less than 3 years 28% 3 years - less than 6 years 21% 6 years - less than 9 years 10% 9 years - less than 12 years 3% Average = 4 years 12 years - less than 20 years 8% 20 years - less than 30 years 1% 30 years or more 1% Q. And how many years have you been in your current role? Base: all respondents (156) 12
  • 13. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs The average salary amongst respondents is just under £41K Under £10,000 5% £10,000 - £14,999 3% £15,000 - £19,999 4% Mean average = £40,541 2011 average = £43K £20,000 - £24,999 4% £25,000 - £29,999 5% £30,000 - £39,999 17% £40,000 - £49,999 14% £50,000 - £59,999 15% £60,000 - £69,999 5% £70,000 - £79,999 4% 34% earn £50k or more £80,000 - £99,999 6% £100,000 or more 4% Mean average excl. prefer I'd rather not say 13% not to say = £46,460 Q. What is your approximate current annual income? Base: all respondents (157) 13
  • 14. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs A third (33%) are RICS qualified 33% 22% 15% 16% 7% 4% 4% Q. What is your highest qualification? Base: all respondents (222) 14
  • 15. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Respondents are 45 years old on average Almost 80% are male 18-24 25-34 19% Female 21% 35-44 16% Male 79% 45-54 39% 55-64 20% 65 or 2% Average age= 45 years old over Q. How old are you? Q. Are you …? Base: all respondents (223) Base: all respondents (219) 15
  • 16. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Just over half are from the South Greater London 26% South East 17% Midlands 12% South= 51% Yorkshire & Humberside 8% South West 8% Outside UK (Rest of the world) 6% North West 5% Outside UK (Europe) 5% East Anglia 4% Scotland 4% North East 2% Wales 2% Q. Which region are you based in? Base: all respondents (223) 16
  • 17. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Main Findings 17
  • 18. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs 40% would like to move into a new role immediately Immediately 40% Within the next month 19% In 1 to 3 months' time 19% In 3 to 6 months' time 8% Longer than 6 months' time 7% I don't want to change jobs at the 7% moment Q. When would you like to move into a new job Base: all respondents (219) 18
  • 19. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs The most common reasons for respondents looking for a new job are for ‘better career development opportunities’ and ‘new challenges’ For better career development opportunities 58% For new work challenges/experiences 54% For an increased salary/remuneration 42% For a more senior position 40% For improved job security 25% For a different working culture at the organisation 25% For a better/different location 19% To work for an organisation with a good reputation 19% For improved benefits e.g. company car, pension etc 19% To work for a different type of organisation 15% To enhance/broaden your CV 13% To get into a new industry 13% To work for a different size of organisation 10% Other 13% Q. Which of the following are reasons why you are currently looking for a new job? Base: excluding unemployed (72) 19
  • 20. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Almost three quarters visit at least once a week More than once a day 2% Once a day 19% 73% visit the site at least once a week Once every 2-3 days 28% Once a week 24% Once every 2 weeks 10% Once a month 7% Less often 9% Never 1% Q. How often do you visit PropertyJobs.co.uk Base: all respondents (224) 20
  • 21. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Property industry jobs sites are considered the most useful source for looking for a job Internet - Property industry job websites (e.g. PropertyJobs.co.uk) 30% Internet - General job websites (e.g. Totaljobs.com, Monster.co.uk 18% Word of mouth/contacts 13% Internet - Property industry-specific websites (e.g. EGi.co.uk) 12% Recruitment consultancies 8% Property industry magazines 7% Internet - Employer websites 3% Internet - Other 3% National newspapers 1% Local/Regional newspapers 1% Internet - Social Media websites (e.g. LinkedIn) 1% Job Centres 1% Other business magazines 0% Networking/events 0% Other 2% Q. Which ONE of the following sources is the most useful to you when looking for a job? Base: all respondents (225) 21
  • 22. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Almost half of respondents think propertyjobs.com is the best site overall PropertyJobs.com 49% Totaljobs.com 9% Reed.co.uk 6% Ricsrecruit.com 6% Propertyweek.com 6% Monster.co.uk 3% Jobsite.co.uk 3% Guardian 3% Building.co.uk 2% Jobsearch.co.uk 1% Telegraph.co.uk 1% Fish4jobs.co.uk 0% Careerbuilder.co.uk 0% Jobsinsurveying.co.uk 0% Workthing.com 0% Other 9% Q. Which website do you think is best overall when looking for a job? Base: all respondents (217) 22
  • 23. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs 83% of respondents rate the ease of use of the site as excellent or good The ease of use of the site 23% 60% 14% 2% 1% The speed of the site 20% 61% 17% 1% 1% The design/appearance of the site 17% 62% 17% 3% 1% The relevance of jobs on the site 14% 43% 34% 8% 1% The number of jobs on the site 11% 49% 32% 8% 1% The accuracy of the search results 11% 42% 36% 9% 2% Excellent Good Fair Poor Don't know Q. How would you rate PropertyJobs.co.uk for each of the following factors? Base: all respondents (various) 23
  • 24. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Key Findings 24
  • 25. RBI Jobs Sites – User Profile Survey 2012: EG PropertyJobs Key Findings • 74% of respondents are active jobseekers; 26% potential jobseekers • Respondents’ average income is just under £41K per annum • Around three quarters visit the site at least once a week • 72% have seen a job of interest, 63% have applied online for a job and 18% have had an interview as a result of the site • Property industry job sites are considered the most useful source for finding a job. • 49% rated PropertyJobs as the best site when finding a job; TotalJobs.com was 2nd with 9% rating it as best • 84% rated PropertyJobs as either excellent or good overall 25