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The Magic Toy Shop 
Marta Fioni 
General Assembly London - UX DI Summer 2014
Competitors Analysis 
Bunny, my favourite toy
‘Where have all these toys come from?’ Hiroshi Fuji
The brief 
An online toyshop 
that creates and re-creates 
the magic moments of childhood.
The opportunity 
Curated 
General 
e-commerce Toys 
Mass Market
What competitors do well 
Website Product page Navigation Check out Notes 
Product reviews 
Social sharing 
One click check-out 
Brand store 
Categories 
Keywords 
Brand stores 
Edit basket 
Stores multiple credit 
cards and addresses 
Clear date of arrival 
Powered by users 
Personalised 
recommended items 
Buy online/in store option 
Product tour (demo) 
Might also interested in 
Categories (10) 
Curated gallery 
Mandatory 
registration 
In store availability 
On shelf promise 
Email offers 
Gift card 
Toy safety 
Quantity / review 
Social sharing 
Delivery / returns 
Recommended age 
Categories (10) 
Curated gallery 
(brand, sub-subcats) 
Offers 
Four steps check out 
Progress signals 
Invoice information 
upfront 
Pictures show the 
toy, not the box. 
Only kids oriented, 
Functional 
descriptions 
Reviews + site replies 
Social sharing stats 
Similar products 
Heart availability / tags 
Categories (9) new 
Top 50 
Last chance 
Four steps check out 
Justifies phone 
number request 
Postcode automatic 
Look up 
Pictures are curated! 
All objects in a 
context 
Quantity 
Availability 
Themes 
Recommended by 
buyers / shop history 
telephone number 
Vertical form 
Too many steps 
Boring tone of voice 
Pure curation, 
no personality
The experience 
As efficient as Amazon 
! 
As surprising as Firebox 
! 
As cozy and delightful as your 
favourite toy shop
Designing for your users 
John 
‘If I get her the cool 
stuff, she will think I am 
‘He tells me what he 
wants - the problem 
is to find it’ 
a cool dad’ 
Tamsin Dexter 
‘It’s not whether I can 
afford it, it’s weather I 
can afford NOT to 
have it!’
Designing the experience 
Encourage Discovery 
Support Buyers Decisions 
Drive Sales & Delight
Encourage 
Discovery
One click to brand pages 
Date 
Title 
Notes 
g-design.net 
> 
> 
Home Brand
Support 
Buyer 
Decisions
‘Ask someone’
The experts 
Date 
Title 
Notes 
g-design.net 
Help page Product Page
The magic bag 
Title Date 
Notes 
g-design.net
Prototype 
Drive 
Sales & 
Delight
Check out process 
Title Date 
>> >> 
Notes 
Bag Payment Confirmation 
g-design.net 
Title Date 
Notes 
g-design.net 
Title Date 
Notes 
g-design.net
What’s your favourite toy? 
Date 
Title 
Notes 
g-design.net 
> 
> 
Form Discount
Testing with users 
Livia, Mum of Agata
Results pages 
Test page Final version
Messaging 
Testing prototype 
Final version 
Test message
Demo 
Buy a beginner’s 
level magic trick 
http://invis.io/5QYJS7NX 
Clickable prototype:
Next steps 
! 
With your help,create magic content 
Gather statistics and run A/B 
testing on the homepage 
! 
Monitor sales and engagement 
! 
! 
! 
!
Thanks!

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Magic toy shop - UXDi London 2014 - Project 2

  • 1. The Magic Toy Shop Marta Fioni General Assembly London - UX DI Summer 2014
  • 2. Competitors Analysis Bunny, my favourite toy
  • 3. ‘Where have all these toys come from?’ Hiroshi Fuji
  • 4. The brief An online toyshop that creates and re-creates the magic moments of childhood.
  • 5. The opportunity Curated General e-commerce Toys Mass Market
  • 6. What competitors do well Website Product page Navigation Check out Notes Product reviews Social sharing One click check-out Brand store Categories Keywords Brand stores Edit basket Stores multiple credit cards and addresses Clear date of arrival Powered by users Personalised recommended items Buy online/in store option Product tour (demo) Might also interested in Categories (10) Curated gallery Mandatory registration In store availability On shelf promise Email offers Gift card Toy safety Quantity / review Social sharing Delivery / returns Recommended age Categories (10) Curated gallery (brand, sub-subcats) Offers Four steps check out Progress signals Invoice information upfront Pictures show the toy, not the box. Only kids oriented, Functional descriptions Reviews + site replies Social sharing stats Similar products Heart availability / tags Categories (9) new Top 50 Last chance Four steps check out Justifies phone number request Postcode automatic Look up Pictures are curated! All objects in a context Quantity Availability Themes Recommended by buyers / shop history telephone number Vertical form Too many steps Boring tone of voice Pure curation, no personality
  • 7. The experience As efficient as Amazon ! As surprising as Firebox ! As cozy and delightful as your favourite toy shop
  • 8. Designing for your users John ‘If I get her the cool stuff, she will think I am ‘He tells me what he wants - the problem is to find it’ a cool dad’ Tamsin Dexter ‘It’s not whether I can afford it, it’s weather I can afford NOT to have it!’
  • 9. Designing the experience Encourage Discovery Support Buyers Decisions Drive Sales & Delight
  • 11. One click to brand pages Date Title Notes g-design.net > > Home Brand
  • 14. The experts Date Title Notes g-design.net Help page Product Page
  • 15. The magic bag Title Date Notes g-design.net
  • 17. Check out process Title Date >> >> Notes Bag Payment Confirmation g-design.net Title Date Notes g-design.net Title Date Notes g-design.net
  • 18. What’s your favourite toy? Date Title Notes g-design.net > > Form Discount
  • 19. Testing with users Livia, Mum of Agata
  • 20. Results pages Test page Final version
  • 21. Messaging Testing prototype Final version Test message
  • 22. Demo Buy a beginner’s level magic trick http://invis.io/5QYJS7NX Clickable prototype:
  • 23. Next steps ! With your help,create magic content Gather statistics and run A/B testing on the homepage ! Monitor sales and engagement ! ! ! !