1. Funded Partner of NSDC
SynchroServe Global Solutions Pvt. Ltd. | A Skill Development Enterprise
Organization Profile

2. Funded Partner of NSDC
List of Contents
 Introduction to SynchroServe
 Vision and Mission
 Experience and Expertise
 Skilling Missions
 Industry Connects
 Geographical Reach
 PMKK Centers
 Clusters
 Cluster | Trades
 Capital Costs
 Sustenance Plan | Models

3. Funded Partner of NSDC
Raja S K –CEO
Three decades of experience in Marketing
& Sales, Engineering, Operations,
Strategic Alliances and P&L
GE, Sprint and Govt.
ITIL, 6 Sigma and Lean certified
Pradeep Kumar Nama
Three decades of experience in Finance,
Accounting, BD, Sales, Operations &
Training
GE, Digital & Sony
6 Sigma & Lean Certified
Teena Ghai
Two decades in Services Industry –
Customer Service, Learning &
Development
GE
6 Sigma and Lean certified
Manoj Bejawar
Two decades in IT Infrastructure
Management, Product Support, P & L,
Service Delivery.
Microsoft, Symantec, GE, Sprint and Govt.
ITIL, 6 Sigma and Lean certified
Founded in 2008 by GE/ Genpact Alumni

4. Funded Partner of NSDC
Leadership Experience Over 100 years of collective experience in building new platforms for BPO/ ITO/ Telecom
Pioneers of first call center and first global help desk process in India
Managing large scale/complex/mission critical IT infrastructure including Data Centers/ Applications
Managing large P & Ls, and functions – Finance, IT/ Telecom, Training & Development and Sales
Establishing and growing new ventures/alliances
Process Expertise Process management, process re-engineering and change management
Experience of mentoring 100+ GB/BB/MBB projects in ITO/BPO space
Service delivery through built in frame works using 6 sigma approach
200+ processes transition
Talent Management Talent acquisition and development
Managed a team of 8,500 people
75,000+ people trained in last 7 years – IT/ BPO, BFSI, Telecom, Retail, Electronics, Logistics, Apparel,
Hospitality, Construction, Agriculture, Jewellery and Manufacturing Industries.
10,000+ people hired for major companies
SynchroServe –Our Strengths

5. Funded Partner of NSDC
SynchroServe –Corporate Connects
1. Accenture
2. Aliens Group
3. Convergys
4. Cognizant
5. Citrix Corporation
6. C3I
7. Franklin Templeton
8. GE Money
9. GENPACT
10. HSBC
11. HDFC Bank
12. Cyient Enterprises
13. Knoah Solutions
14. Sutherland
15. TATAAIG
16. Wipro BPO
17. WNS Global Service
18. 24/7 Customer
19. Accenture
20. Airtel
21. Dupont
22. Deutsche Bank
23. EXL
24. HCL BPO
25. IBM
26. JNT University Kakinada
27. Tulasi Group
28. UBS
29. UHGIS
30. Vimta Labs
31. Unisys
32. GRIET
33. Strivector
34. Many more…
Training and Placement Tie-Ups

6. Funded Partner of NSDC
Key Government Programs
Name of Scheme Ministry / Department Since
Resettlement Training for the Armed Personnel Directorate General Resettlement, Ministry of Defense, Govt. of India 2009
Placement Linked Training Programme (EGMM) / APSSDC Department of Rural Development, Govt. of AP 2010
National Urban Livelihoods Mission (NULM)
MEPMA –AP & Telangana
BUDA –Bihar
SUDA- Odisha
NULM– Madhya Pradesh
Department of Municipal Administration and Urban Development,
2010
2013
2014
2015
Placement Linked Training Programme (DTE) Department of Technical Education, Govt. of AP 2012
Placement Linked Training Programme (REEMAP) Rajiv Education & Employment Mission in Andhra Pradesh 2012
Swarna Jayanthi Shahari Rojghar Yozana (SJSRY) Urban Development Department, Govt. of Jharkhand 2013
NSDC STAR/ PMKVY NSDC, Ministry of Skill Development 2013
Learn and Earn – A Skill Development Programme for Minorities Ministry of Minority Affairs, Govt. of India 2014
Placement Linked Training Programme (UPSDM) Uttar Pradesh Skill Development Mission, Govt. of UP 2014
Electronics System Design and Manufacturing (ESDM) Dept. of Information Technology and Communications 2015
Deen Dayal Upadhyaya Grameen Kaushalya Yojana (DDUGKY)
ORMAS –Odisha
Kudumshree –Kerala
AP & Telangana
Ministry of Rural development
2014
2015
2015
Rajasthan Skill and Livelihoods Development Corporation A Government of Rajasthan Enterprise 2014
Kerala Academic of Skill Education / Additional Skill Acquisition Programs A Government of Kerala Initiatives 2015
Aliah University –Skill Development Initiative / PBSSD A Government of West Bengal 2015

7. Funded Partner of NSDC
7Funded Partner of NSDC since 2013

8. Funded Partner of NSDC
Affiliated with 10 Sector Skill Councils and more in Progress
 IT-ITeS (NASSCOM)
 Retail (RASCI)
 Telecom (TSSC)
 Construction (CSDCI)
 Electronics (ESSCI)
 Gems and Jewellery (GJSCI)
 Tourism and Hospitality (THSC)
 Logistics (LSC)
 Apparel (AMH)
 Agriculture (ASCI)
 Beauty & Wellness (In Progress)
 Health Care (In Progress)
 BFSI (In Progress)
 Green Jobs (In Progress)
 Auto (In Progress)
 Power (In Progress)
 Plumbing (In Progress)

9. Funded Partner of NSDC
Popular Job Roles
• Data Entry
Operator
• IT Help Desk
IT ITES
• Sales Executive
• Trainee Associate
Retail
• Customer Service
Executive
• Optical Fiber
Technician
Telecom
• Field
Technician-
Computing &
Peripherals
• Network &
Storage
Electronics
• Mason
• Electrician
• Painter
Construction
• Front Office
Executive
• Customer Service
Meet & Greet
Tourism &
Hospitality
• Retail Jewellery
Sales Executive
Gems &
Jewellery
• Ware House
Packer
• Inventory Clerk
Logistics
• Sewing Machine
Operator
Apparel
• Micro Irrigation
Technician
• Coffee Plantation
Worker
Agriculture
• Assistant
Beautician
• Assistant Hair
Stylist
Beauty &
Wellness
• Accounts
Executive
• Mutual Fund
Agent
BFSI
• General Duty
Assistant
• Home Health Aide
• Blood Bank
Technician
Healthcare

10. Funded Partner of NSDC
-10
Geographical Presence – 16 States, 69 constituencies, 300+ Centers  21 States, 500+ Centers
State <1500
>1500
<3000 >3000
Grand
Total
Andhra Pradesh 22 88 37 147
Telangana 8 18 14 40
West Bengal 7 12 4 23
Karnataka 3 17 2 22
Kerala 3 9 9 21
Uttar Pradesh 10 8 1 19
Jharkhand 6 5 1 12
Odisha 6 5 1 12
Bihar 2 7 1 10
Rajasthan 2 3 5
Assam 1 3 4
Maharashtra 1 2 3
Chhattisgarh 1 1
Madhya Pradesh 1 1
Uttarakhand 1 1
Tamilanadu 1 1
Grand Total 73 176 73 322

11. Funded Partner of NSDC
11PMKVY 1.0 Contribution : 145 Centers - ~1000 Batches
Retailers Electronics IT-ITeS Logistics Construction Agriculture Tourism Apparel
Gems &
Jewellery Telecom Grand Total %
Andhra
Pradesh 5898 2081 2475 2638 2092 2335 739 769 620 522 20,169 74.62%
Telangana 1238 902 235 20 638 649 219 3,901 14.43%
Uttar Pradesh 330 198 261 789 2.92%
Assam 30 30 0.11%
Maharashtra 120 439 559 2.07%
Karnataka 411 25 120 556 2.06%
Kerala 197 244 441 1.63%
Rajasthan 168 168 0.62%
West Bengal 47 119 166 0.61%
Jharkhand 50 80 130 0.48%
Bihar 30 90 120 0.44%
Grand Total 7513 3562 3419 3393 3169 2335 1388 988 740 522 27,029
% 28% 13% 13% 13% 12% 9% 5% 4% 3% 2%
Pass % till
Now 79% 92% 45% 93% 73% 63% 80% 100% 96% 83% 78%
10165
passed/13038
Attempted

12. Funded Partner of NSDC
Skilling India
FY Program Trained
FY14-15 STAR Project 23,607
FY14-15 Ministry of Minority Affairs 250
FY15-16 PMKVY 26,842
FY15-16 DDUGKY -Odisha 317
FY15-16 DDUGKY -Kerala 255
FY15-16 Minority of Minority Affairs 450
FY15-16 ESDM 1,071
FY15-16 NDLM 7,303
Total Trained Numbers 60,095

13. Funded Partner of NSDC
 7 Years of Skilling Experience
 Proven Track Record -75000+ Trained and over 70%
placed.
 State Level Engagements with Various Skilling
missions
 Strong Industry /Corporate linkages
 Ability Attract and Mobilize
 Depth of Leadership
 Process Oriented -6 Sigma /Lean
 Technology Agnostic
 High Integrity –GE Heritage
To rapidly scale up skill
development efforts in India, by
creating an end-to-end,
outcome-focused
implementation framework,
which aligns demands of the
employers for a well-trained
skilled workforce with
aspirations of Indian citizens for
sustainable livelihoods.
Mission Statement
Value Proposition

14. Funded Partner of NSDCFunded Partner of NSDC
Call Pradheep Nama 98850 22158 for Exploration