How engaging can your online event be? (chat)

ICA:UK ToP Focused Conversation Online Series 1 How engaging can your online session be? – 10 Jun 2020

Opening introductions:
• Michael Ranft: hello everyone
• Nicola Morris: Hi everyone
• Catherine: hello everyone, Catherine from
Kenya
• Dawn Williams, break-out manager: Hello
everyone, lovely to see you this morning
• Martin Gilbraith, lead facilitator: Hi
everyone, welcome!
• Rianne C ten Veen: hello all, greetings from
Groningen (NL)
• Jo McCausland: Hi all - look forward to
learning from you.
• Tanya Murphy: hello everyone, from
Geneva
• Carisse Hewer: Hello everyone from SE
London!
• Wendy Denman: Morning all, happy to be
here!
• Carisse Hewer: Afraid I’ve double-booked
myself but didn’t want to miss this,
apologies if I need to duck out at some
points, will switch my video off so you know
I’m not there…
• Amanda Eleftheriades: Hi folks, looking
forward to this session - joining from
Scotland
• Hannah Clayton: Hello! Joining from
London. looking forward
• 御隠居＠東京: Hello from tokyo, japan
• Janet Whitelaw-Jones: Hi everyone - kids
baking cakes in the back ground so I think
you are better without my video!! Joining
from the South West of England. : )
• Eric Tseng: WoW.. 400+ enroll..
• Nataliya Zaytseva: Hello from Moscow,
Russia)
• Connie Carag-Vergara: Hi from Manila,
Philippines
• Cameron Fraser: Kids baking cakes is a fine
thing
• Eric Tseng: This is Eric Tseng.. joining from
Taiwan
• Manahmana: Hello from the Basque
Country , Spain!
• Inclusive Iamages (Charlie): Hi all, greetings
from West Dunbartonshire Bonnie Scotland
• Claire Doole: Hello I am joining from Geneva
- not so exotic but relatively COVID free here
• TAra Robinson: Greetings from Limerick,
Ireland
• Rachel Searle: and another from Scotland -
Rachel!
• Marcos Bidart de Novaes: Hi, Marcos from
São Paulo Brazil
• Kelly: Hello from sunny Valencia, Spain
• mbeverid: Edinburgh calling :-)
• Fangfang Chen: Hi Greetings from
Singapore!
• Rachel Searle: Hi Martin!
• Michelle Deacon: I am here from western
Canada. 5:00 AM - hence my video off.
Thank you for hosting.
• Diane Heritage: Hi everyone Diane here
from exotic Yorkshire
• Dasa: Hi, Dasa from Prague
• Fiona Chandler: Greetings from Fiona in
Rome
• Kate ONeill: Hi from Kate, here in
Manchester UK looking forward to the
session
• Dawn Williams, break-out manager: and
Northumberland - nearly Scotland!
• Lyn Wong: Hello from Singapore
• June Yeo: Hi everyone! June from
Singapore!
• Jonny Gray: Hi from Carrickfergus, Northern
Ireland
• Andrea Naletto: Hello from Verona, Italy :-)
• Marco Parenti: Marco from Italy hi
everybody great contamination!!!!
• Pier Andrea Pirani: Hi all, Pier Andrea here
from Kota Kinabalu, Malaysia
• Uzma: Hello from Lancashire
• Mercedes: Hi!
• Claire Pearce: Hi everyone, dialing in from
Hants!
• Lucy O'Melia: Hello from Bristol :)

• Alex Muddy Feet: Hi everyone, in Oxford!
tech issues mean no microphone or video!
but I can see and hear you all!
• karen muir: Hello everyone from sunny Ayr
in Scotland
• Linda Jane Ring: Hello from a Scot in
Denmark
• Ângela: Hi from Ângela in Portugal
• Marianne Sempler: Hello from Hamar,
Norway
• Anne-Sophie Desprez: Hi Anne-Sophie from
Stockholm
• Margarida Ambar: Hello from Rotterdam
• Larry Schooler: Good morning from Fort
Lauderdale, Florida.
• Catalina Ramirez: Hi, Catalina from
Colombia
• Sonja: Hi from London!
• Patricia Nunis: Hello from Malaysia.....
• Louise: Louise from Belfast
• Sonja Stojanovic Gajic: Hi, Sonja here from
Belgrade, Serbia. I have just completed
facilitation of a meeting a minute ago I am
really looking forward to learning more from
you.
• Louise: Belfast
• Cindy Daupras: Hi all!!! from France!!!
• Rosemary Martin de Sousa: Hello from
Caparica in Portugal
• Hope McNish: Hope from Jamaica
• Mikala Ritzau: Mikala from Gloucestershire
• Pauline: Hello from Manchester!!!
• Linda Chan: hello, Linda from Singapore
• Giovanni Baracetti: Brighton (and Hove)
here in the UK, hi!
• Mercedes: Hi from Spain! Sunny valencia
• Clare: Hello Clare from Toronto Canada
• Karolina Gierszewska (Poland): Hello
everyone ! Karolina from Poland :)
• Mark Summers: Hi from Germany
• Andrew Cain: Hi Giovanni - me too!
• Dragana: Hi from Slovenia
• Avinash - Hong Kong: Hello from Hong Kong
• Yuika Uchiyama: Hi! Yuika from Japan
• Jo McCausland: World domination Martin!
• Aly (PH): Hello! Aly from the Philippines
• Cormac O'Connell: Hi from Limerick, Ireland
• Paul O'Raw: Hi, great to join in. Paul O'Raw,
Killarney, Co Kerry, on the Wild Atlantic
Way, South West Ireland
• Hannah Anighoro: Hi everyone! This is
Hannah from Nigeria
• Padmini B: Hello from southern England.
Glad to join everyone.
• Ida Ayu Prasasti: halo everyone! Ida Ayu
Prasasti from Indonesia
• Ulla Wyckoff Tomlinson: Good morning
from Jamaica
• Jo Woodsford: Hi everyone - Jo from
Wiltshire UK
• Sarah Mumford: Hi from Otley!
• Alison Crowther: Hello everyone from
Statue-toppling Bristol
• Cameron Fraser - Ottawa, Canada: Or the
International Space station!
• Annabel Park: Hi all from Sheffield
• Andrew Cain: Megan is "designated
survivor" :-)))
• Laetitia Jan: Hi from Edinburgh!
• Val Puffet-Michel: Hi from Connecticut USA
• Ulla Wyckoff Tomlinson: hi Martin, great to
see so many colleagues from all over the
world
• Giovanni Baracetti: Hey Andrew Cain, Happy
Rainy Hump Day!
• Ester Mae Cox, chat monitor: Hi Ulla!
• Gianpietro Pucciariello: Hi All from London!
• Kathryn Robertson: Good morning from
Portugal!
• Britt Jurgensen: Hi from Sweden
• Joanna Rada: Hi Everyone! Joanna from
Poland
• Patricia Nunis: 172... largest group I have
been in on Zoom.....
• Patricia Nunis: 175
• Prafful Singi: I love the way you have
renamed your role towards the end.. :)
• Alice Blackwell: love the glasses orla!!
• Orla Cronin, security (bouncer): prafful, that
renaming tip is really useful for all sorts of
things - can be a handy way to ‘pre-group’
people if you want to put them into
particular breakouts
• Franklin Morais: Franklin Morais - Malaysia

• Chris Whitehead: Chris in dunblane
Scotland. Hello
• Simon Rees: Hi all, I’m Simon in Dublin
• Catherine: Catherine - Kenya
• Suzanne Trew - Scotland: Suzanne in
Edinburgh, Scotland
• ramin@consulting-nexus.com: Hello and
greetings from Geneva, Switzerland ! Great
to see you again MARTIN :)
• Milton Kamwendo: My name is Milton
Kamwendo - I am in Zimbabwe.
• Emily Barnes: Hello from Cheshire, UK
• Patricia Price: Good Morning from Pat Price,
Glen Ellyn, IL USA
• Lidia Rusvita: Hello, I am Lidia from Jakarta,
Indonesia
• Safiya Ibn Garba: Hi everyone. Safiya from
Jordan
• John Gelder: Hi all. John from Ottawa
Canada
• Caroline Martin: Hi from Dublin
• Jenny P: Hi Jenny in London
• Wendy Denman: Hello from Leeds, West
Yorkshire
• Laura Sly: Hi. Laura from Southend Essex UK
• Fran O’Hara: Fran - Cardiff Wales
• Alison Allan: Hi Ali Allan from Scotland
• Baiba Liepa: Baiba, hi from Finland
• Cameron Fraser - Ottawa, Canada: Ottawa,
Canada
• Alice Blackwell: Hi everyone, Stockport, UK
• Carolyn Chia: Carolyn from Singapore
• Tom Gueneau: Tom from Chile
• Jo McCausland: Jo from Sheffield, UK here.
• Fabiane Vasconcellos: Hi Fabiane from Brazil
• Claire Mellier-Wilson: Hello. Claire Mellier-
Wilson from Stroud, UK.
• Rozanne Chorlton: Rozanne from rural
southwest Scotland
• Lisa McGrath: Hello everyone, I'm Lisa
McGrath from Scotland
• Ilze Jekabsone: Hi from Portugal
• Heidi Kolbe: Hello Heidi Kolbe from Tahoe
California
• Val Puffet-Michel: Connecticut, USA
• Christian Gomez: Hello from the Philippines
• Maryna: Hello. Maryna from Ukraine
• Peter K: Hi! Peter from London (via USA).
• Matthew Gilsenan: Matt here in Basel
Switzerland
• Susanne Dunne: Hello from Susanne in
Scotland
• Britt Jurgensen: Hi! Britt from Liverpool
(UK), currently in Sweden
• sheilaparry: Hi everyone from leafy Surrey. I
am having bookcase envy at the moment.
• Marjeta Novak: Marjeta from Ljubljana /
Slovenia
• Colette Reilly: Hey everyone! I’m in very wet
and wonderful Paisley in Scotland
• Ronnie Run: Hi! Ronnie from Bangkok,
Thailand
• Martha Muzychka, St. John's NL: Hello From
Newfoundland and Labrador Canada
• Louise Marix Evans: Hi from Hebden Bridge
in West Yorkshire and hello Britt in Sweden,
who is a great online facilitator by the way!
• TAra Robinson: Lovely people :)
• Catherine: yes, met interesting people
• Britt Jurgensen: Hi Louise, great you are
here!
• Sam Martin: very clever - Hi from Sam, UK.
lovely people :-)
• Rianne C ten Veen (NL): lovely & new ppl
• Gianpietro Pucciariello: We become already
a team!
• Janet Whitelaw-Jones: Lovely to meet
people!
• Tanya Murphy: I have a question: why do
you not say in advance how long the
breakout will be?
• Hope McNish: Yes met great people.
• Megan Evans, co-facilitator (designated
survivor): That's lovely Gianopietro

ICA:UK ToP Focused Conversation Online Series 5 How engaging can your online session be?
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1. What kind of online sessions do we have experience of? [Objective level]
• Sarah Mumford: I deliver Applied Creativity
Labs for IVE - helping young people develop
new creative solutions to solve real world
problems - can work with anyone anywhere
in world online - for free on the whole - and
you can do the lab yourself with young
people via our instructions on here!
https://weareive.org/ive-studio/applied-
creativity/
• Marco Parenti: Catherine, Louise, Milton
really appreciated them
• Simon Rees: Family chats
• Catherine: Recorded videos
• kate: young adults
• Prafful Singi: Online Meditation session
• Sophie Crozet: Facilitation of training
sessions!
• HP: Workshop
• Alison Crowther: Coffee mornings with
breakout rooms
• Michael Ranft: we use open Zoom/slack
• Kazu from tokyo, Japan: Online word cafe
and OST
• Prafful Singi: Values workshops
• Sabine Kampmeier: Webinar, Meeting,
Workshop, Training, Talk, Yoga
• Marjeta Novak: Grieving circles
• Silja Kotte: online teaching at university
• Dayu Dwirani: virtual training
• Rachel Searle: family fun sessions
• Sophie Crozet: Pretty hard
• martine compagnon Paris: open space
session
• Joanne Chan: Coaching Skills Workshop
• Mercedes: Mainly business meeting
• Lyn Wong: House party with family
• Ramin @ Nexus Consulting: Webinars.
Conference. Team Meeting. Different ones.
• Catalina Ramirez: Dance classes
• Louise Marix Evans: Lovely to meet you too
Marco, Catherine and Milton.
• Janet Whitelaw-Jones: Family
chat/quiz/meetings
• Alice Blackwell: Reiki session,
• Inderjit Sandhu: Small fitness class
• Chris Whitehead: Pub
• Safiya Ibn Garba: I run trainings and
workshops for staff and facilitators. Usually
on technical content.
• Annie: I did a clowning workshop online
• Dawn Reeves: storytelling in the public
sector
• kate: online conversations
• Lucy O'Melia: Facilitating teams to help
them do some interim strategic planning
• Prafful Singi: Healing session
• Peter Kappus: - Work planning, socialising,
retrospectives, demos
• Alice Blackwell: family chats
• Larry Schooler: birthday parties
• Sarah Mumford: Webinars, online training,
Pilates class, drama, meditation
• Louise: Family quiz
• Lisa McGrath: fitness
• Mikala Ritzau: Pilates
• Fiona Chandler: Work
• Robert Cole: Engagement with civil society
• Archana Pingle: FAcilitations, Webinars,
SPiritual Gatherings
• Britt Jurgensen: choir
• Ilze Jekabsone: trainings, happy hours,
facilitated groups,
• Tanya Murphy: work meetings, film
screenings,
• Michelle Deacon: Training, coaching dryland
fitness
• DKMM: online coaching
• Lyn Wong: Dance classes
• Dasa: webinars, big meetings, concert, party
• Andrea(s) Naletto: Large webinar with 100+
people
• Kate ONeill: Family quizzes
• Marta Niccolai: so far ,a few academic
lectures
• Joanne Chan: Business meeting
• Mark Summers: training, workshops, virtual
drinks

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• Suzanne Trew - Scotland: Team meetings,
training,
• Linda Jane Ring: Editing an online course
• Silja Kotte: kindergarden zoom calls
• Alice Blackwell: meetings
• Nicola Morris: Book club, cooking
demonstrations, then the boring stuff work
• Emily: Offering unmounted training for
young members in The Pony Club
• Mercedes: Yoga
• Jo McCausland: Meetings, lessons learnt
sessions, training sessions
• Hannah Clayton: work meetings with
member companies
• Annie: Also I meet with my choir
• Patricia Nunis: small group meetings, famlly
get together and virtual training
• Michael Schreier - Germany: Toastmasters
• Marco Parenti: managerial, sales skills
training
• karen muir: facebook live gym sesion
• Margarida Ambar: webinars on agricuktural
and rural development issues
• Florin Neculcea: online training
• Connie Carag-Vergara: I have had HS mini
reunions and online seminars.
• Simon Rees: Online Kum Nye yoga
• Michelle Deacon: Meditation
• Laura Sly: meditation retreat, leadership
training, coaching
• Ulla Wyckoff Tomlinson: sharing ice
breakers online
• Catalina Ramirez: Friend hanging
• John Gelder: Working with MS Teams for
morning scrum meetings
• Lucy O'Melia: Birthday parties
• Uzma: Family chats, tea and chat,
embroidery, workouts, business,
• Hope McNish: Kiwanis meeting
• Colette Reilly: Scavenger hunt
• Carla Campbell: Business meeting, team
meeting, friends and family
• Pier Andrea Pirani: Team meetings,
trainings, webinars - and of course family
gatherings ;-)
• Wendy Denman: cocktail making
masterclass!
• Ilze Jekabsone: training
• Louise Marix Evans: Online yoga class, and
boxing. Some climate change workshops,
community energy.
• Sonja Stojanovic Gajic: Strategic planning
• Val Puffet-Michel: Lean coffee, workshops,
team meetings
• Ângela: Business meetings and only a few
personal ones.
• Martha Muzychka, St. John's NL: One on
one meeting, training, social, strategic
planning
• Prafful Singi: Group Meditation
• Suzanne Trew - Scotland: online lego serious
play
• Chris Whitehead: Coaching
• Britt Jurgensen: action learning
• Jo Woodsford: Webinars, quizzes, online
tutoring
• Ryan: Interactive Workshops
• Marcos Bidart de Novaes: Open talks
• santiago: Logical framework workshops
• Padmini B: Trustee meetings, online
training, social
• Hope McNish: seminar
• Helen Aldridge: Pilates, exercise, quiz,
webinars
• Marjeta Novak: Shamanic journeys
• Michael Ranft: coaching
• Hannah Clayton: team meetings
• Claire Doole: moderating panel discussions,
speechwriting, storytelling, presenting
• Sonja: Saturday night drinks!
• Simon Rees: Selling - sales meetings
• Jenny P: training, strategy conversations,
coaching
• mbeverid: webinars, MS teams meetings
• Colette Reilly: Quiz
• Annie: yoga
• Prafful Singi: Zumba
• Laetitia Jan: Participation practitioners
networking
• Suzanne Trew - Scotland: online quilting
• Louise: Schooling
• Annie: meditation
• Joanne Chan: Dinner

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• Linda Chan: fitness, friends gathering
• Michael Schreier - Germany: Improv games
• Hannah Clayton: virtual coffees/ drinks/
team building
• IA: Polona Frumen: online negotiations
• Alison Crowther: Teachings
• TAra Robinson: Work Meetings, Training
Sessions, Table Quizzes, Drinks, Feldenkrais
:)
• Christian Gomez: Board meeting of our
NGO, online lunch date
• Suzanne Trew - Scotland: flower making
classes
• Patricia Price: Currently have online
meetings and small group studies, view
panel discussions.
• Rod Butcher: workshops galore
• Michael Ranft: mindfulness
• Marianne Sempler: Workshops, Fasilitation
courses, "Og online With energy - For
beginners and meetingleaders"
• Alice Blackwell: quiz niht
• Archana Pingle: meditation
• Emma: bible studies
• Linda Jane Ring: Teaching Plain English skills
• Andrea(s) Naletto: Training of traners
• Cameron Fraser - Ottawa, Canada:
Brainstorming Risks to be assessed in a
subsequent face to face meeting
• Hannah Clayton: book club
• Sahil: lean coffee
• Rianne C ten Veen (NL): virtual students
intercultural exchange
• Chris Whitehead: Client meetings
• Wendy Denman: improv workshop
• Gianpietro Pucciariello: My birthday party!!
Quiz night, Open Space Technology
• Sam Martin: fitness, workshops, meeting,
quizes
• Diane Heritage: staying connected to friends
and family
• Lurdilene: workshop presentation
• Pier Andrea Pirani: wow chat moves really
fast!
• Nihal Helmy, ICSC: Online session on Culture
and politics
• Ângela: school, gimnastics, Personal training
• Sophie Treinen: webinar
• Alison Allan: Glow teams for teachers
• Emma: prayer meetings
• Ulla Wyckoff Tomlinson: training to
organize world cafe
• Marjeta Novak: birthday parties
• Michelle Deacon: Supporting schooling of
children
• Maialen Manahmana: facilitation
• Mark Summers: my life is in zoom
• Alice Blackwell: murder mystery with
friends!!
• Simon Rees: Weekly management meetings
• Wouter: house parties, business meetings,
coaching
• Michelle Sarabillo: Open Space Technology
• Prafful Singi: Rajyoga course
• Chris Whitehead: Facilitation Training
• Connie Carag-Vergara: Facilitating seminars.
• Datta Rokade: coachingn
• Cormac O'Connell: Professional
Development sessions for staff working in
further education & training
• Suzanne Trew - Scotland: pilates 121
• Simon Rees: Therapy
• Karen K: religious studies, home workouts,
team meetings, cooking class, family games!
• Maryna, Ukraine: playing with kids
• Wendy Denman: writing workshop
• Annie: So is mine!
• Alice Blackwell: Poker night
• Amanda Eleftheriades: Team meetings,
workshops, community catch-ups
• Sahil: murder mystery! wow
• Linda Jane Ring: Reading to my
granddaughters
• Kazu from tokyo, Japan: party
• Dasa: board games
• Jo McCausland: Quizes
• June: training, buddhism, webinars, graphic
recording, process facilitation
• Connie Carag-Vergara: happy hour
• Lidia Rusvita: networking
• Kate ONeill: work meetings ……
• Karolina Gierszewska (Poland): WOW!
SUCH DIVERSITY!!!

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• Rozanne Chorlton: training, discussions,
meetings, family catch-ups, social drinks
• Louise Marix Evans: Committee on Climate
Change sitting online for the first time.
• Jo Woodsford: Volunteer catch ups
• Matthew Gilsenan: I offer online coaching
an trining for small groups- and Unitarian
Universalist religious service
• Patricia Price: Interactive games.
• Kathryn Robertson: Regular team meetings,
one-to-one meetings, EMCDDA webinars,
Director's weekly social meet, catch-up with
friends, school meets...
• Colette Reilly: oooo murder mystery!!! I
want to hear about that!
• Hellen, Paris region: Individual + small group
coaching & supervision, workshops
• Rozanne Chorlton: cooking lunch
• Jo McCausland: Wine club
• Lucy O'Melia: Sunday lunch
• Inclusive Iamages (Charlie): Participatory
photography workshops
• Wendy Denman: Petworking!
• Ângela: Tennis lessions!
• Maram: Megan - how can you judge the
cooking if you can taste it ??
• Amanda Eleftheriades: Community group
we work with are hosting a Zoom Soup-a-
thon today
• Carla Campbell: Not personal experience
but my cousin did a cocktail masterclass
• Colette Reilly: lol what the heck is
petworking?!
• Michael Ranft: We run onboarding for DBS
checks
• Orla Cronin, security (bouncer): A colouring
session with some young nieces and
nephews (using a projected zentangle plus
annotate tools)
• Sarah Mumford: Scrabble with my mum
• Karolina Gierszewska (Poland): My son has
basketball lessons via zoom :D
• Safiya Ibn Garba: I also want to know what
petworking is :)
• Suzanne Trew - Scotland: online pictionary
• Rianne C ten Veen (NL): I’ve been teaching
online hygiene classes to pupils, wearing my
Red Cross hat
• TAra Robinson: Cool
• Ulla Wyckoff Tomlinson: weekly Meditation
• Jo McCausland: Alice! Lovely to see you!
• Milton Kamwendo: Facilitating a training
session on performance management for
remote working management team.
• Marcos Bidart de Novaes: Having dinner
with friends
• Alison Allan: Hi Susanne Dunne
• Colette Reilly: love that!
• Sam Martin: am so starting petworking at
my workplace
• Sonja Stojanovic Gajic: Are we allowed to
take photos and share impressions on
LinkedIn or Twitter?

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2. When have you felt particularly engaged, or disengaged? What was going on?
[Reflective level]
• Wendy Denman: Petworking was very
popular! :)
• Louise Marix Evans: sorry I got lost in the
breakout (escape) room!!
• Louise Marix Evans: I like the way you all
have clear facilitator roles.
• Simon Rees: Great to see Ida’s dog...
• Gianpietro Pucciariello: AMAZING
CONVERSATION!
• Anne-Sophie Desprez: Excellent! Thanks a
million to Gianpetro for great tips!!
• Robert Cole: we covered 3 time zones from
7 am to 7 pm
• Helen Aldridge: Prefer a visual thumbs up on
zoom as quicker
• Alison Allan:
• Mercedes: Unfortunately I have to leave.
Great conversation,
• Carolyn Chia: Engaging session - lots of
interaction, quizzes, storytelling involved
• Fran O’Hara: I have a story
• Michelle Deacon: Using Google Jamboard in
a facilitated training workshop felt the
closest to being in a room collaborating with
others.
• Milton Kamwendo: Engaging
facilitator…variety and good planning…
• Sarah Mumford: Bad sessions: slow,
monotonous, boring 2.5 hrs long, one
person delivering for 2 hours Good sessions:
option to interact, variety including polls &
breakout sessions; good questions for
breakout rooms; maybe invite breakout
room to choose a host to keep group on
task;
• Patricia Nunis, Malaysia: From Bkout room
22, we figured that we are disengaged when
the presenter talks and talks for long
periods. We are engaged when there are
break out rooms and chances to exchange
views with other participants
• Andrea(s) Naletto: Engagement strategy:
frequent interaction via chat, poll, emojis,
breakout rooms -- Dis-engagement: long
monologues, bad slides/visuals.
• Archana Pingle: Engaging: peppy Music
during our construction activities
• Hannah Clayton: disengaged - over
complicated discussion questions; bad time
management
• Christian Gomez: Difficult to remain
engaged when people in the call are
challenged with regard to their data and
electricity concerns while the chat/video call
is ongoing
• Patricia Nunis, Malaysia: QiQo.com for a
new chat platform
• Heidi Kolbe: bakerbingo.com
• Archana Pingle: Engaging: small breaks
during the long sessions
• Hannah Clayton: engaged - smiley, open,
welcoming facilitators; time to think and
contribute
• Michael Schreier - Germany:
www.veertly.com is also nice… enables free
moving between rooms and helps engaging
participants
• Annie: What are miro boards???
• Peter Kappus: Could you add a link to that
one please?
• Avinash - Hong Kong: or Mural is like Miro
• Lidia Rusvita: Engaged with collaborative
writing in google sheet
• Archana Pingle: Disengaged: Not familiar
with the online tools
• Lurdilene: I am sorry, I will have to go.
Emergency phone call
• Simon Rees: https://miro.com Miro boards
• Michael Ranft: adapting the session with
focus on relationships and common
endeavour
• Ashiq Khan: IdeaFlip is another digital
whiteboard like MiroBoards

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• Mark Summers: Mural is something similar
to Miro as well
• Avinash - Hong Kong: www.mural.co
• Marjeta Novak: Using an object (from home
setting), to symbolise a value/answer to a
question (can also (1) pick object first, (2)
hear question after, (3) listen to object's
answer to questions
• Peter Kappus: Is this the Flinger you were
talking about? https://goflinger.com/
• Marjeta Novak: Use silence. Embodied
practices (of presence, focusing …)
• Patricia Nunis, Malaysia:
https://qiqochat.com/about
survivor): mural and miro are quite similar
• TAra Robinson: Having a laugh is so
important :)
• Wendy Denman: Brilliant Fran, love to add
humour to break the ice
• Peter Kappus: +1 for holding space.
• Janet Whitelaw-Jones: Love that Fran!
• Sonja Stojanovic Gajic: I can share.
• Katie Cooper: I had a whole day session-
very dry and not engaging
• June: I’ve been in a 6hr boring session!
• Marjeta Novak: Make a drawing (of
problem) - on paper. Two other people in
breakout room give suggestions to solving
the problem (without knowing anything
about the problem - except for drawing)
• Alice Blackwell: breaks are important!!
• Mark Summers: 10 min break every hour
• Chris Whitehead: https://flinga.fi/
survivor): yes Mark, breaks are really crucial
• TAra Robinson: June- 6 hours wow. I
thought a 4 hour one I was in was bad.
• Daviz V: Engaging: integrate the body
experience creating mometns to individual
sensing and self connection during the
online session
• Martha Muzychka, St. John's NL: Could the
follow up to this session include a list of all
the apps and sites that add
visual/engagement support? The chat is so
rich with ideas!
• Marianne Sempler: I realised that lots of
People complained about Meetings With no
energy. So I developed the 4 hours "Og
online With energy". I started in Zoom
webinar With all attendees without sound
and video. Then gave everyone a voice, after
a while also video. Then in the lunch we
moved over to Zoom Meeting and just had
fun in breakoutrooms and main session.
Noone wanted to leave when it was over.
Learning: Let participants og from passive to
interactive.
• Ashiq Khan: ideaflip.com
• Hellen, Paris region: Engage the whole
body, for example with some embodiment
exercises at start.
• Jo McCausland: Using Planner function In
Teams in lieu of post-it notes. All engaged in
adding thoughts and I and co-facilitator
grouped into same or similar
simultaneously. Feedback from participants
was that great seeing clearly what other
people wrote in the moment. ...and as a
facilitator, I didn't have to decipher
handwriting! Spelling was a bit 'iffy' in places
but we don't judge! :-D
• Fran O’Hara: They call the chat ‘a meeting
within a meeting’ so yes have to use well
• Michelle Deacon: Balancing tools -
sometimes feels like too many disparate
tools are being used.
• Nicola Morris: I agree - it can be hard to
focus in 2 places and also it can be quite
small. so personal
• Mark Summers: smaller groups for
workshops
• Amanda Eleftheriades: Agree, as a facilitator
I’ve found Chat quite distracting
• Anne-Sophie Desprez: Cannot agree more!
• Avinash - Hong Kong: agree chat can be a
challenge
• Louise Marix Evans: Peter's goflinger link is
NOT what we used, as that seems to be a
dating app! I'll hunt the link, as it's not
coming up right now.
• Martha Muzychka, St. John's NL: Thanks
Ester Mae!

¬
3. What are some tips & tools that can make a difference? [Interpretive level]
• Safiya Ibn Garba: Apologies, urgent work
call.
• Peter Kappus: Whoops! Not that one, then.
:) Thanks for finding the right one...
• Sarah Mumford: I have been doing
movement medicine dance workshops x 2
hours each week with 36 others from
around the world - all dance with a couple of
short chats in between!
• Chris Whitehead: https://flinga.fi/
• Hope McNish: Thank you for the
opportunity. This is really engaging. I have a
session this morning so unfortunately I have
to go. I look forward to the video.
• Mikala Ritzau: Katie ..do give us the link!
Physical movement makes such a difference
• Rianne C ten Veen (NL): thx all - need to
scoot off & do some facilitating of my own …
virtual intercultural exchange. Bye all & have
fun!
• Christian Gomez: 1-minute healthy exercise
video as break:
https://www.youtube.com/watch?v=cnpf1_
2sLG8
• Hellen, Paris region: Wendy Palmer is a
great inspiration for embodiment exercises
• Milton Kamwendo: Thanks Christian for that
link!
• Andrea(s) Naletto: Tools: online tools to
take polls, quizzes and check for
understanding like Kahoot, Mentimeter,
which are more fun and effective that Zoom,
but do require taking the participants out of
Zoom
• Wendy Denman: Totally agree Alison
• Jo McCausland: Agree Alison - I co-facilitate
virtually now rather than try doing it on my
own.
• Orla Cronin, security (bouncer): We call that
person a producer… https://www.ica-
uk.org.uk/the-producer-role-in-virtual-
events/ (alison’s point about tech)
• Wouter: agree as well!
• Lucy O'Melia: Agreed Alison!
• Michelle Deacon: Great comments Alison!
• Dawn Williams, break-out manager: More
about producer role to support facilitator
• Jenny P: Google Jamboard is basic, but free
and a useful tool for capturing though and
conversations.
• Sabine Kampmeier: maybe this brings us
more compassionate leadership?
survivor): More about producer role to
support facilitator
• Orla Cronin, security (bouncer): Yes, Jenny p
we make huge use of Jamboard…tho’ basic,
very good for exercises where the output
isn’t crucial
• Jenny P: Sorry should say thoughts - works
like Google docs
• Gianpietro Pucciariello: Breaks are SO
Important! thanks @alice blackwell!
• Andrea(s) Naletto: Zoom chat can be tricky,
but there are tips & strategies to maximize
it, like having a "Chat Storm"
• Simon Rees: ** I have a comment but
haven’t figured how to raise my hand
• Emma: reactions bottom at the bottom
• Katie Cooper: Movement activity for a large
zoom "The antiquated telephone exchange"
from the Games for Actors and non-actors
https://books.google.co.uk/books?id=AE2aB
AQZKKYC&pg=PA144&lpg=PA144&dq=%22a
ntiquated+telephone+exchange%22&source
=bl&ots=2MvI_N6O7y&sig=ACfU3U1bnTo1a
dgg08H_af1lIlvzXCAc7Q&hl=en&sa=X&ved=
2ahUKEwiIj-
yqlffpAhWGT8AKHb2FAXcQ6AEwFnoECAoQ
AQ#v=onepage&q=%22antiquated%20telep
hone%20exchange%22&f=false

¬
4. What’s one insight, tip or tool that you can take away and apply from this
conversation? [Decisional level]
• Sarah Mumford: Talking of zoom bombing -
this is a really fun way to make co-
participants laugh - invite a goat to join - for
charity of course!
https://www.cronkshawfoldfarm.co.uk/goat
sonzoom?fbclid=IwAR2F9xkpgNqLC5u7bnR5
qQFn0cXtHSm2ImBSWqns44nlQOSs3NX9n9
DHnZA
• Katie Cooper: movement games are really
useful!
• Katie Cooper: other ones you can use are
improv and mirroring
• Alice Blackwell: yeah that's right Simon!!
otherwise they can go on and on!!
• Ângela: interactivty
• Laetitia Jan: The 7 minute rule to keep
people focussed
• Helen Aldridge: haven't used breakout
rooms before will def be looking at how to
integrate it as v meaningful
• Simon Rees: Variety is the tip that I am
taking away. Planning to introduce variety.
• Rachel Searle: want to learn how to do
organise the break out room so efficiently
• Hannah Clayton: go back to basics and don't
overuse the different tech tools available
• Andrew Cain: Have music playing as people
arrive or after breakout rooms
• Inclusive Iamages (Charlie): Have breaks
• Lucy O'Melia: Always let someone do the
tech for you...I was burnt by not doing this
yesterday, yikes!
• Alice Blackwell: the use of movement!
• Katie Cooper: have someone to run the tech
• Dasa: breaks
• Peter Kappus: Breaks, Movement, &
Laughter...
• Ryan: Looking Forward to exploring idea flip
• Suzanne Trew - Scotland: having clear roles
for faciliators
• Sam Martin: exploring how to make best
use of the tech available to me to make
sessions more creative - exploring other
apps; use of breakout rooms; movement
• Patricia Nunis, Malaysia: tip - hold the
reigns of the group to allow for breaks as
well as engagement … get a tech support to
help out
• Linda Jane Ring: Get out of your comfort
zone and try more activity software - not
always menti and jamboard.
• karen muir: how to build movement into a
zoom meeting - thanks for those who gave
links
• Sarah Mumford: I like the sound of the
mirror board - sticky wall idea
• Martha Muzychka, St. John's NL: Small
chunks work well.
• Kelly: regular, short breaks
• Tanya Murphy: Separate out the tech
• Jo Woodsford: Variety of interactive tools
• Michelle Sarabillo: Games, movement and
music :)
• Michael Ranft: To structure session really
clearly and give purpose, clarity and
direction within
• Cormac O'Connell: Short focused sessions
and frequent breaks
• Amanda Eleftheriades: Work with a co-
facilitator
• Alice Blackwell: breakout rooms
• Wendy Denman: This is my first experience
of break out rooms, which has been
positive!
• Nicola Morris: Someone mentioned work
quest - could that be expanded on
• Laura Sly: 5 mins from one speaker is
enough!
• June: the chat box might be the devil!
hahaha
• Linda Chan: not too many platforms. have
someone to help with tech
• Daviz V: BINGO power

¬
• Alison Allan: lots of very helpful links and
great to know chat pane available after this
session
• Michelle Deacon: Incorporate movement
and creativity. Don't overuse tools.
• Alice Blackwell: careful use of tools
• Louise Marix Evans: Take away: the idea of
doing something physical at home, to share
through the session; like movement;
treasure hunt, some preparation like
drawing.
• Chris Whitehead: Change names to identify
roles and assign roles to participants if
facilitating alone
• Maryna, Ukraine: Involving body + spirit
• John Gelder: Dont try to do it all yourself
• Tanya Murphy: use of tools like jamboard
• Ângela: Shorter sessions
• Prafful Singi: What is BINGO power?
• Kazu from tokyo, Japan: Use some objects
to share, something that you treasure
• Wouter: mute video and audio as facilitator
and working with a producer
• Alvin (singapore): have a good balance of
visuals, air time and involve participants in
discussions
• Joanne Chan: Use of Google drive to update
information
• Annie: Take time to explore the digital space
- acknowledge that we are in each others’
homes
• Nicola Morris: movement
• Lyn Wong: movement
• Heidi Kolbe: I appreciated Alison's
comments about how we will all be different
after Corona - and how we are learning now
• Maram: small groups and it could be good
to have the same people in the break groups
• Diane Heritage: Ensure a range of voices are
heard
• Hellen, Paris region: Work with facilitation
team
• Catalina Ramirez: Facilitator team with
different roles
• Mikala Ritzau: Consider using the body to
recharge. simplicity is the key
• Alice Blackwell: inviting different types of
engagement
• Linda Jane Ring: Have a fun icebreaker that
everyone can do
• Cameron Fraser - Ottawa, Canada: Multiple
screen so you can see people and the
recording of the work
• Jo McCausland: Make sure everyone knows
how to use the tools before sessions start.
• DKMM: good connecting up at start
• Sam Martin: balance the tech based on the
participants so as not to overwhelm
• sheilaparry: Something to do before the
meeting - prep question so people come
with something to contribute immediataly
• Carolyn Chia: Bite size content, use simple
visuals, with lots of interaction across
diverse groups, have 2 tech twins and 1 co-
facilitator minimally
• Kelly: Knowing the tools you’ll be using very
well
• Kathryn Robertson: Variety, breakouts,
movement, energy, no monologues
• Catherine: Flinger, having warm ups and
laughter
• Avinash - Hong Kong: send a link to watch a
video or listen to a song
• Emma: breaks
• Orla Cronin, security (bouncer): really
emphasise the depth and value of producer
role https://www.ica-uk.org.uk/the-
producer-role-in-virtual-events/
• Karen K: time for mental and physical breaks
• Archana Pingle: play peppy music , give
small breaks for long sessions
• Paul O'Raw: A few things; delegate tasks,
share the work, keep it moving, keep people
engaged
• Gianpietro Pucciariello: Definitely use Multi
Sensory approaches to facilitate workshops
and have always co-facilitators! :)
• Sahil: this chat is gold! will anyone be
distilling the tools from here. he asks
cheekily.
• Ilze Jekabsone: Preparation, and planning is
a key
• Kazu from tokyo, Japan: Post card images
• Helen Aldridge: like that you guys have a
explaination of your role next to your name

¬
• Marcos Bidart de Novaes: Allow work
groups to share
• Anne-Sophie Desprez: Have additional
people covering various roles working
behind stage to support the facilitator
• Connie Carag-Vergara: I have training
sessions that have a maximum number of 30
pax cause I am commissioned by their
companies.
• Archana Pingle: have a cofacilitator
• Alice Blackwell: changing screen names to
include role
• Kate ONeill: think to remember the breaks is
really important, your meeting my only be
for XX amount of time but in this age of
technology you don’t know if people are
literally jumping from one meeting to
another
And movement I will definitely add this to
my agenda
• Christian Gomez: facilitator-learner ratio
• Martha Muzychka, St. John's NL: How do
we save the chat on our own? Thanks
• Datta Rokade: different links shared for
facilitiation was helpful
• Linda Jane Ring: have "white screen"
thinking time in short bursts, to let everyone
catch up
• Archana Pingle: Get the check in , and in
between polls and feelings pulse from
participants frequently
survivor): I like the idea of white screen, I do
like time to think on my own during an
online session
• Marcos Bidart de Novaes: Have a very
detailed agenda, with objectives, methods,
tools and links
• Ester Mae Cox, chat monitor: To save chat
on your own, use the 3 dots to the right side
in the chat entry area - it will be opposite
the Too: line….saved as a text message then
on your computer
• Martha Muzychka, St. John's NL: Thank you!
• Ulla Wyckoff Tomlinson: Caribbean
facilitators sharing ideas for icebreakers
https://youtu.be/XyAwGNJS9FM
• Milton Kamwendo: How would one
incorporate feel and smell in an online
session?
survivor): TIP: to enlarge chat press CTRL +
• Sarah Mumford: I have used this model to
garner Local Cultural Education Partnerships
across Yorks & The Humber. It works so well
- enables everyone to contribute from the
place they feel best placed to contribute
from - some prefer to talk about feelings,
others facts and others like making the
connections. It’s a great way to ‘manage’
conversations in meetings too without
others knowing you are doing it! ;)
survivor): Milton - we just had a session
where wine making was discussed and
people were asked to bring some grapes to
taste during the session
• Alan Heckman, roving mic (mute monitor):
@Milton, this morning I was in a meeting in
which everyone was requested to bring two
grapes.... then we did an exercise of learning
about wine by describing the taste of the
grapes we had.
• Sarah Mumford: ORID approach also
underpins IVE’s Applied Creativity Labs that I
invented last year - only just realised how it
has shaped them having had the ORID
training with ICA a few years ago!
• Sam Martin: can you tell us about how you
set up the breakout rooms and whether you
know if that functionality is available with
other platforms?
• Lucy O'Melia: I have to dash - thank you for
an excellent session, wonderful to be part of
a group from all across the world. All the
best!
• Sophie Treinen: so you were 8 people for
this meeting to be well facilitated
• Kazu from tokyo, Japan: I have to go to next
meeting. Thank you very much for such an
exciting session.
• Avinash - Hong Kong: Send a snack or food
topeople

¬
• Lidia Rusvita: perhaps ask question to
imagine the smell
• Sabine Kampmeier: Body Scan is also a
method for feeling
• Avinash - Hong Kong: we have done that for
workshops
• Archana Pingle: Interesting way to
demonstrating ORID and then sharing the
model, thanks Martin
• Catalina Ramirez: How to engage with
people who’s not too familiar with
technological tools
• Catalina Ramirez: ?
• Jo McCausland: I LOVE your markers Martin!
:-)
• Avinash - Hong Kong: using delivery
companies
• Helen Selka: Thank you very much. Have to
go now. Very valuable session.
• DKMM: thanks for the session!
• Maialen Manahmana: Thanks for
everything! I enjoyed a lot!
• Sarah Mumford: It will also depend on the
nature of the training as to which
senses/objective questions you might ask….
survivor): Lego consultants send packs of
lego - bit expensive but a good idea
• Uzma: I work with vulnerable women and
we have sent out a herb planting pack which
we will plant together. Active and involved.
Also smells lovely and relaxing
• Katie Cooper: We have a similar problem in
the University to Louise- we are using
BlueJeans
• kate: Amazing idea Uzma
survivor): lovely idea Uzma
• Paul O'Raw: Martin and team, thanks, that
was very good modelling of an engaging on-
line session, I have learned so much by
observing the format and the team
delegation of tasks. You kept it moving
along. Team - take a bow!
• Orla Cronin, security (bouncer): MS teams
was planning quite a big update in the
Autumn
• Nileen Verbeten, chat monitor: Adobe
Connect
• Patricia Nunis, Malaysia: google meets is
similar to zoom.. not as flexible
• Ryan: try blue jeans
• Milton Kamwendo: Great ideas coming
through…thank you!
• Nicola Morris: go to works well as well.
Avoid webex it's clunky
• Orla Cronin, security (bouncer): Also
consider using web version of Zoom because
it is familiar
• Ryan: Bluejeans has breakout rooms
• Annie: Blue Jeans has break out groups but
they are not as reliable in my experience
• Alice Blackwell: google hangout?
• Connie Carag-Vergara: I heard that Google
Meets is also good and Webex
• Marianne Sempler: You can use
breakoutrooms in Teams also. I have not
used it yet, but I think you establish different
channels
• Anne-Sophie Desprez: Webex also allow
breakout room if I am not mistaken
• fjcrm@icloud.com: Thanks everyone!
Informative, and glad to have met the fine
people in the breakout rooms. Gotta go
now! Thanks again Martin and team! :)
• Margarida Ambar: BBBplatform also has
breakouts and other funstions
• Lidia Rusvita: google meet?
• Orla Cronin, security (bouncer): Yes can
breakout in teams by creating additional
meetings - works very well
• Jenny P: Thanks for the tips everyone, there
are a lot I will check out and see about
incorporating into my future sessions. Def
need to think about incorporating
movement.
• Christian Gomez: Fb Messenger Room
• Nicola Morris: Thanks you
• Milton Kamwendo: Have used Blue Jeans
• Joanna Rada: On Teams you can create
subgroups (1,2,3) upfront and then assign
people to
• Martha Muzychka, St. John's NL: Google
meet has been unreliable for me. YMMV.

¬
• Heidi Kolbe: Louise - You can contact Zoom
directly to discuss the security with them -
they could provide something for your IT
dept
• Caroline Martin: Are polls embedded in
Zoom or is that a separate function?
• Katie Cooper: Our University are now using
BlueJeans for collecting research data as it
has stronger security
• Michael Schreier - Germany:
www.veertly.com has also breakout rooms -
even participants can create new rooms. the
service is for free now. Also great for
barcamps, open spaces, un-conferences
• Tanya Murphy: Q: how do you stop
someone who is talking for too long?
• Avinash - Hong Kong: One of the best
engagent tools on the market is
https://www.sli.do/
• Marta Niccolai: thank you very much. This
was great.
• Carolyn Chia: Thanks all, I need to run for
another session. Have fun.
• Orla Cronin, security (bouncer): Ask your IT
department to do the work to come up with
an alternative? Actually zoom have ironed
out a lot of the security snags, and there’s a
huge stability advantage over other
platforms
• Britt Jurgensen: Thank you very much!
• Sarah Mumford: And also important to
consider people who might be reluctant to
talk with strangers in chat rooms - any tips
for that?
• Milton Kamwendo: Would love to know
how best to use the polls.
• Martha Muzychka, St. John's NL: Tanya, my
nephew told me as host I had the power to
mute Grandma during our family zoom.
survivor): Tanya, it can be very difficult but
ground rules can help
• Florin Neculcea: Thank you very much for
this session.
• Marco Parenti: nobody knows Klaxoon?
• Alison Crowther: Funny thing. I was taking
my 5 year old to some childcare with a
friend and he stopped in the doorway and
said “but why can’t we just zoom?”
• Patricia Nunis, Malaysia: for ppl who are not
IT friendly.... hold an orientation session
before the actual event
• Orla Cronin, security (bouncer): Re it
comfort- for big events we offer orientation
beforehand
• Marco Parenti: I suggest to give a look to
Klaxoon
• Uzma: Amanda, check in with individuals
beforehand and maybe spend a few minutes
teaching the details
• Avinash - Hong Kong: klaxon is also very
good
• Chris Whitehead: Amanda - set-up pre-
meeing sessions to allow participants to get
familiar with technology
• Heidi Kolbe: An introductory Mural with
user instructions to help people learn
something about the technology
• Christian Gomez: Non-tech comfortable
people: Have mixture of younger and older
persons, those who can use tech and those
who are not
• Peter Kappus: I’ve used klaxoon. I prefer
Miro but Klaxoon is good, too. It’s the
preferred option at one of my main clients,
now.
• Michelle Sarabillo: You may also check out
QiqoChat platform
• Anish Hindocha: Will the chat be sent to
everyone please?
• Wendy Denman: I'm going to training
tomorrow to become a champion for Digital
Skills for Older people @Amanda -there are
good tips for reaching various groups
• Dragana: Zoom have more featers than
BluJeans (nonverbal feedback, pool…. I use
both of them, but User experience is better
in Zoom (for me)-
• Sophie Treinen: Adobe connect at the
beginning of lockdown was a nightmare
because needs excellent connectivity

¬
Closing Reflection:
• Louise Marix Evans: thank you all very
much.
• Claire Doole: Thank you that was great
• Sarah Mumford: Thanks for all the useful
links to other resources!
• Andrea(s) Naletto: can you share the poll
questions too+
• Ryan: Virtual Group photos are also a nice
Output to send to participants after a
Meeting :)
• Michael Ranft: Bye everyone, thanks ICA
team for hsoting
• Carla Campbell: Thank you
• Daviz V: thank you for the session¡¡¡¡
• Linda Jane Ring: We send an instruction to
people when we approve their registration
for an event
• Ângela: Thank you! Hope to see you soon!
• Dayu Dwirani: Thank you everyone
• Datta Rokade: Thanks a lot. It was a
wonderful session
• Linda Chan: thank you for the insightful
session
• Lyn Wong: Thank you everyone
• Carisse Hewer: Thanks hosts and all!
• Catherine: Thank you very much. It was very
enlightening for me who is working on
online courses
• Maram: thank you everyoneeee excellent
session
• Patricia Nunis, Malaysia: Thank you Martin
and team and everyone in the group.
• Sam Martin: thank you very much :-)
• Michelle Sarabillo: Thank you everyone!
• GEMBIAK: Thanks so much
• Karolina Gierszewska (Poland): Thank you
SOO much for this session! Great inspiration
from all of you. Thank you ALL!
• Kelly: thank you very much for that
webinar!!
• Padmini B: Thank you for a great session.
• Pier Andrea Pirani: Great session, thanks
everyone!
• Maram: Martin was lovelyyyy to see you
• Uzma: Thank you everyone, have a lovely
day :)
• Maryna, Ukraine: Thank you very much!
• Giovanni Baracetti: Thank you, great
session!
• Peter Kappus: Many thanks!
• Cormac O'Connell: Thanks guys
• Michelle Deacon: Thank you. Great
facilitation and production and chance to
gather new ideas.
• Rod Butcher: thx
• Milton Kamwendo: Thanks…great event and
most appreciated.
• ramin@consulting-nexus.com: Thanks
MARTIN & Team. very well Done. good to
see You. RAMIN
• Ulla Wyckoff Tomlinson: Thanks Martin and
team!~ Great session with lots of takeaways!
• Chris Whitehead: Thanks team for the
session…
• Christian Gomez: Thank you, Martin and
team!
• Jenny P: Thanks Martin and team.
• Jo McCausland: Thanks all. Good to be
amongst you.
• Anish Hindocha: Thanks Martin and Team
• Sonja Stojanovic Gajic: Thank you very
much also for showing me that there is a
great community interested in the topics of
facilitation.
• Amanda Eleftheriades: Thank you, been
very interesting
• Annie: Martin that was brilliant, thank you
so much, and to all the brilliant ideas that
came from the group
• Mikala Ritzau: thank you so much Martin
and the team :-)
• sheilaparry: Thank you to Martin and the
team
• Pauline: Thank you for having us!
• Kate ONeill: thank you really enjoyed the
session

¬
• Helen Aldridge: got to leave for my next
zoom thank you
• Martha Muzychka, St. John's NL: Thank you
Martin and the awesome production team.
An excellent takeaway for future planning.
• Marcos Bidart de Novaes: Thanks a lot
!!!!!!!!!!!!!
• Cameron Fraser - Ottawa, Canada: A
discussion I was in last night made the
differentiation between platforms and tools,
and the value in using one of each in a
session. A tool I have found useful is called
StormBoard. Much like Mural, but has been
around longer.
• Simon Rees: Thanks Martin & team!
• Eric Tseng, Taiwan: Martine . Thank you
very much
• Lidia Rusvita: Thank you Martin and Team
• Alison Crowther: Thanks Martin and all. I
used to hate the idea of chat, but it is
sooooo useful immediately after for all the
links…
• Eric Tseng, Taiwan: It is a great session.
• Connie Carag-Vergara: Thank you
• HP: Thank you everyone !
• Teck Kwang: Thank you
• Paul O'Raw: Those distanced from
technology - we postponed a Zoom with
farmers as we got feedback it might not be
taken up. We would like to re-arrange it for
later, I would like to hear from others who
may have some ideas.
• Marco Parenti: thanks everybody
unbelievable how diversity and multicultural
povs can be strong
• Padmini B: Advantage of online session -
ability to attend something that I couldn't do
in person due to cost/time/confidence
reasons.
• Tanya Murphy: Thanks Martin and
everyone.
• Sonja Stojanovic Gajic: Great work of whole
team! Thanks a lot!
• Alfredo Del Valle: Many thanks!
• Kathryn Robertson: Thanks for the great
session!
• Margarida Ambar: How many people do you
recommend to have in a breakout room in
online sessions? Max?
• Marco Parenti: thanks Martin again see you
soon
• Martin Gilbraith, lead facilitator: Margarida,
I think it always depends - but for me,
typically 3-4
• Christian Gomez: What is an optimal
facilitator - attendee ratio on Zoom?
• Orla Cronin, security (bouncer): Margarida,
we avoid having 2 people in case one falls
off, so a minimum of 3 (which will mean that
at least some will probably be 4)
• Padmini B: Maybe we need a Reactions icon
for host to raise hand to indicate speaker
should wrap up their long comment.
• Orla Cronin, security (bouncer): Christian,
we always run with 2, and beyond 30, we
would start adding a 3rd….and after that it
depends on what level of depth we want to
go to with chat etc vs breakouts…depends
on the teasks
• Margarida Ambar: Ok. Thank you!
• Michelle Deacon: Connectivity is a problem
in rural Canada as well.
• Christian Gomez: Thank you, Orla!
• Avinash - Hong Kong: W could use a colour
code system if we can show a visual cue to
the speaker (via webcam) if time is up or
close to the end like 'orange card' for 1
minute to go..?
• Orla Cronin, security (bouncer): I need to go
and run a training session on this, so I need
to leave. Great to meet you all, hope
perhaps to see some of you at our other free
and paid for events - see the ICA:UK website
for more details
• Avinash - Hong Kong: Red card - get off!
• Martin Gilbraith, lead facilitator to Martha
Muzychka, St.
• Martin Gilbraith, lead facilitator: Thanks
Orla!
• Alice Blackwell: good idea megan!!
survivor): I have a physical timer but online
is better.
• Catalina Ramirez: And in Colombia!

¬
• Christian Gomez: When we run trainings on
Zoom, there is always one facilitator using a
phone and one facilitator using
laptop/desktop so we can address questions
from both types of users
• Mikala Ritzau: Must go ….thanks again
everyone
• Rosemary Martin de Sousa: Thanks
everyone. Thanks Martin. Look forward to
our session on Friday morning
• Dawn Williams, break-out manager: Drop in
sessions where technology can be sorted
and mistakes can be made is what I offer
when working with groups
• Amanda Eleftheriades: That’s a great idea
Rachel - thank you
• Wendy Denman: great advise Rachel
• Avinash - Hong Kong: Thanks all. Martin and
team - wonderful sessins
• Christian Gomez: Thanks everyone!
• Cameron Fraser - Ottawa, Canada: Bye
all...thank you
• Margarida Ambar: Need to leave too. really
appreciated! Thank you!

How engaging can your online event be? (chat)

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