brainwaregroup ITAM Review Tools Day Presentation, 20th November 2015

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Barry Johnson - brainwaregroup
Enterprise Opinions2015 Tools Day

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Agenda
§ About brainwaregroup
§ Covering the topic areas from Enterprise Opinions
§ Summary
§ AOB/Questions

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The brainwaregroup has a company history spanning more than 25 years. What began as an
individual enterprise in 1989, has become a successful and international operating group today.
"Growing from your own strength” has always been our slogan which we have pursued rigorously
from the beginning and lived until today. The brainwaregroup is still owned by the company
founders and 100% self-financed.
Notable companies using our technology include KPMG, Bytes, Vodafone, Swisscom, Linde
Group (owners of BOC), Henkel (the makers of Loctite), & many more
An Introduction to brainwaregroup

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We all know SAM is complex…

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Visibility
§ Auto-Discovery
§ Audit
§ Inventory (desktop, datacentre, mobile)
§ Cloud discovery

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Visibility– Auto Discovery
§ Columbus Inventory has a
Netscanner included which allows
for scanning of IP ranges to find
undiscovered devices
§ Once we’ve got the device, give us
the credentials and we’ll tell you
more about it

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Visibility– Audit & Inventory
§ Audit yourmachine’s hardware, software & associated owners…

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Visibility– Audit & Inventory
§ But it’s also key to know about the relationships between devices

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Visibility– Cloud Discovery
§ Manage public cloud VMs & their usage too

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Identification
§ Software Recognition
§ Product Use Rights
§ Management of publisher statements
§ Integrationwith procurements systems
§ Licence models (Processor, user, device etc)

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Identification –Software Recognition
§ We actually have a module called ‘Software Recognition’J

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Identification –Software Recognition (cont…)
§ Rationalise yourscanned programs…

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Identification –Software Recognition (cont…)
§ …plus the files & other info…

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Identification –Software Recognition (cont…)
§ …to show youwhat is really important/licensable (but youcan still get the raw
data)

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Identification –Product Use Rights
§ We don’t understand licence management products that don’t show all use
rights/possibilities…sowe do i.e. Licence metric, langauge & platform (where
relevant)

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Identification –Product Use Rights (cont…)
§ Couple a great catalogue witha comprehensive set of Licence Metric
Procedures (LMPs)…

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Identification –Product Use Rights (cont…)
§ …and the ability to assignsoftware titles to users…

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Identification –Product Use Rights (cont…)
§ …helps to make light work of calculating complexproduct use rights like those
with MSDN subscriptions
…but why isn’t Windows
covered?

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Identification –Product Use Rights (cont…)
§ But we know there are exceptions to the rules…so we give youthe power to
override the system

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Identification –Mgmt of Publisherstatements
§ We have a specific function for MLS imports. Youcan even keep importing
them and only new licences get added (no duplicates)

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Identification –Mgmt of Publisherstatements
(cont…)
§ Where we don’t have all the SKU references/base licences available, we help
youmanage the exceptions using the SAM AdministrationTasks

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Identification –Mgmt of Publisherstatements
(cont…)
§ Our Bulk Imports through the web front end allow for the import of other
licence statements/datatypes too

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Identification –Links to procurement systems
§ Our consulting team have linked to lots of procurement systems inprojects.
Customer specific ID
From a partner’s ERP system
…but we can link to almost
anything via Spider Integration
Services or scheduled flat file
imports

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Identification –Licence Models
§ Spider covers quite a few licence metrics out of the box, but if yourbusiness
has others, we can write LMPs to coverthese too.
Our LMPs even
help youcalculate
minimum
requirements,
virtualisation
savings,
secondary use &
more

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Risk
§ Compliance reporting
§ Prioritisationofrisk
§ Suggested remediation / advisory

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Risk – Compliance Reporting
§ Driven by customer& partner feedback, our overhauled compliance reporting
gives top level reporting across all manufacturers & legal entities

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Risk – Compliance Reporting(cont…)
§ …but youcan filterto show compliance for specific legal entities (and limit the
scope of different users inthe system to only see what they need)

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Risk – Compliance Reporting(cont…)
§ Withineach vendor, we summarise the licence metrics & products, as well as
highlighting licence pool shortfall risks & surplus values

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Risk – Compliance Reporting(cont…)
§ Spider also shows all of its working so it’s easy to track where we downgraded
& moved licences to show your optimised licence position

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Risk – Compliance Reporting(cont…)
§ …and we even have a view for those who need that extra level of detail too
where downgrades and licence movement between legal entities are shown

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Risk – Prioritisation ofrisk
§ The easiest way to prioritise risk is normally through the value of the non-
compliance and the under licensing report can be tailored based on value.

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Risk – Prioritisation ofrisk (cont…)
§ Spider also provides a specific Risk Management sectionfor each Product to
track current Audit Risks, Compliance Priorities, ProductionImpacts & more

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Risk – Prioritisation ofrisk (cont…)
§ Spider also provides Risk Management capabilities inthe Contract module

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Risk – Prioritisation ofrisk (cont…)
§ …but also the ability to track key legal informationrelated to a contract.

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Risk – Prioritisation ofrisk (cont…)
§ Spider also provides reports for contract risk that can be scheduled for periodic
delivery, or based on alerts (i.e. when a contract risk status changes)
Alerts can also be sent to
different people (i.e. the
responsible commercial
person for a Product or
Contract)

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Risk – Suggested remediation/advisory
§ Spider comes with a 1:1 matchof testing & production licences allowing
customers to simulate different situations. Forsome vendors though,
optimisationrecommendations/simulationare already available.

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Efficiency
§ Software usage monitoring
§ Suite optimisation/ identifying redundancy
§ Identify cheaper alternatives
§ Spend signals - cost comparisonand benchmarking
§ Contracts Management

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Efficiency– software usage monitoring
§ Metering data is available for products showing the users, last used & average
run time per device (also available for remote use such as Citrix/RDP)

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Efficiency– Suite optimisation/ identifying
redundancy
§ Get down to component level usage to work out exactly what your users need
to maximise value from higher level suites forpower users.

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Efficiency– Identifyingcheaperalternatives
§ Quickly get Product level reports showing different Product metrics and
whether licences are available (also comparing prices of average licences)

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Efficiency– Contracts Management & spend
signals
§ One of our prospects said “Spiderhas the most comprehensive contract
management capabilities available inany ITAM solutionI have seen”
There’s too many things to
talk about but we can
manage legal info,
commercial info, NDAs,
scanned contracts, approval
workflows based on
amounts, notes about
suppliers and even payment
plan tracking (see screenshot)

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Agility
§ Service request / authorisationautomation
§ ITSM integration
§ Scenario Modelling
§ Asset Register

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Agility - ITSM integration
§ Integrationhas been part of our DNA since 2000 and service desk integration
is often part ofenterprise implementations.
ITSM products
we’ve integrated
with include:
BMC Atrium
BMC Remedy
ServiceNow
HEAT

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Agility - Scenario Modelling
§ As withSlide 35, we offerall our customers the same number of testing
licences free of charge. We also have a special area to assignsoftware usage.
Separate Software Usage
can be used to add in any
software use. Along with
a simulationlegal entity,
simulationis easy to
achieve.

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Agility - Asset Register
§ Spider Asset doesn’t just manage ITAM devices, but can manage anything
including buildings, cars & any other resources (customisable to your needs)

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CSI
§ Exceptionreporting
§ Root cause analysis
§ Workflow automation
§ Performance dashboards

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CSI - Exceptionreporting
§ From the applicationperspective, Spider’s web interface allows access to our
service monitor(showing applicationup time) and exception logging

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CSI – Exceptionreporting(cont…)
§ As well as manual override capabilities that can be reported on, Spider lets you
‘fix’ broken/incomplete datato make decisions about partial results
This also helps
with selecting
the right licence
metric &
language where
it’s missing
from the source

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CSI – Root Cause Analysis
§ Access to raw data and the ability to drill down further into individual
software installationsettings directly from the web interface
Raw data inventory data
for an asset can easily be
accessed straight from
each record allowing easy
root cause analysis of
rogue installations.

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CSI – Performance Dashboards
§ Spider’s dashboards provide quick overviews on outstanding tasks, metering,
compliance or general Inventory with KPIs

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CSI – Performance Dashboards (cont…)
§ The Service Monitorfeature also allows health checking of Spider’s services to
check the applicationis running without any faults

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www.brainwaregroup.com
Do you have any questions?