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THOUGHTS AND INSIGHTS ON COMPLEXITY REDUCTION,
   SIMPLICITY, IN -CONTROL AND REGIE
This file contains personal thoughts and insights about the subjects mentioned. This is a pure
personal point of view , there is no direct relation with my employer or clients.

Simplicity and control are ambivalent statements: it’s finding the optimal grey instead of the black or
white. Simplicity is beautiful. Nobody is against trust and everybody is aiming for control.
 The goal is to find the simplest solution and abstraction level which can deal with all the complexity
inherent of the perspective.
                                                                                         Martin van Vuure / mvvuure@gmail.com
SIMPLICITY AND COMPEXITY (REDUCTION)




                    Thoughts and insights on complexity and in-control
SIMPLIFY
SIMPLIFY
                                        Lean
                                Jip en Janneke     Statements
                                                                                                        Organisatiestructuur
                                        Lego                                                            Governance
                                                                                                        T echniek
                       Vooral visiestatement                                                            Omgevingen
                                                                                              Wat
                Afstemmen van doelstellingen                                                            Verhoudingen
                                                 Mijn mening
                  Iedereen praat erover maar                                                            Overleg
                  niemand "doet" het .....                                                              Verantwoordelijkheid nemen
                                                                                                        "Ont-bureaucratiseren"
                                                                    Simplify
                                                         Hoe        08/06/2007 - v3
                                                                                              Area's of
                                                                                                               Van hokjes naar
                                                                                              attention
                  De Bono: simplicity
                                         Links / bronnen                                                       Medewerkers

                Simplificeer zover als mogelijk, maar
                niet verder dan dat (A. Einstein)                                                   Simplificeren bij de 1 betekent veelal
                                                                                      Con's         complexiteit bij de ander ....
                                                                                                    Mogelijk strijdig compliancy
                                  Verantwoordelijkheid
                                                           Pro's
                                          Goedkoper
                                                                                      Dit is een mindmap van
                                                                                      Martin van Vuure
                                                                                      0629525732

My principles                                                               Quotes
KISS                                                                        “Simplicity is the ultimate sophistication.” Leonardo da Vinci
80/20                                                                       Life is really simple, but we insist on making it complicated.
                                                                            ~Confucius
Als het niet kan zoals het moet, moet het maar zoals het kan                People love chopping wood. In this activity one immediately sees
Als het niet op een A4’tje past is het politiek                             results. ~Albert Einstein
De kunst van het weglaten …                                                 The art of simplicity is a puzzle of complexity. Douglas Horton
                                                                            The whole is simpler than the sum of its parts. - Willard Gibbs
Paradoxaal: …
                                                                            The wisdom of life consists in the elimination of nonessentials. -
Simplicity is a quality of a solution/project                               Lin Yutang


                                                   Thoughts and insights on complexity and in-control
REDUCE COMPLEXITY ENHANCE SIMPLICITY
                                                    Simplify                                                             Organisatiestructuur
                                                                                                                                                    organisatorische onzekerheden
                                                    Analyze
                                                  Metaphor                                                               Governance

                             Is to make the complex clear         Hoe                                                    Techniek - technische onzekerheden

                            Creating the right kind of order                                                             Omgevingen

  This order comes about from creating clarity and meaning.                                                              Verhoudingen
                                                                                                                                               Politieke onzekerheden
                                                break down                                                               Overleg

                                             Lean                                                                        Verantwoordelijkheid nemen
                                                                                                               Wat       "Ont-bureaucratiseren"
                                 Jip en Janneke
                                                          Statements                                                                              Van hokjes naar
                                             Lego                                                                        Area's of attention
   alleen complexiteit kan compexiteit absorberen                                                                                                 Medewerkers

                                                                                                                         Ambiguity, logic, simplicity, and dynamics
                            Vooral visiestatement                                                                                      hgeheime agenda
                    Afstemmen van doelstellingen                                                                                       emoties
                                                          Mijn mening                                                    Mensen
 Iedereen praat erover maar niemand "doet" het .....                                                                                   tegengestelde belangen
          Hoe ziet de meetlat eruit van complexiteit                                                                                   eigenzinnige karakters

                     Trust is omgekeerd evenredig met
                     complexiteit, non-transparantie                                                                                               linear approach
                              Eenvoud is een kwaliteit                                                                                             deterministic planning
                                                               Waarom                                                        Simple / small
                                   Jip-en-Janneke taal                                                                                             management
                                                                                                                                                   technische systemen / focus
niet het geheel ziend, slechts een deel vd     Essentie                                                                                                                              binair - voorspelbaar
puzzel
                                                                                Reduce complexity,                                         probability planning / Monte Carlo
                                                                                 enhance simplicity                          complex       leadership - soft skills
                        Comprehensibility                                                                                                  sociale systemen
                                                                                     14-11-2009 - v19
                                                                                                                                                                      gedragsvariatie - onvoorspelbaaar
                  Ease of implementation                                                                     Uitersten
                             Extensibility                                                                                                         verantwoordelijkheden
                                Usability                                                                                    HArde factoren        taken beleggen
                                                 Criteria voor simplicity
                           Maintainability                                                                                                         objectief
                            Transparency                                                                                                            samenwerken
De Bono's Simplicity Principles (for design)                                                                                                        communiceren
                             Cybernatica                                                                                     Zachte factoren
                                                                                                                                                    engagement
                                                                                                                                                    subjectief
                           De Bono: simplicity
                                                                                                                             Already in Aristotle's days simplicity is quoted as a standing principle.
                              AT kearney PDF             Links / bronnen
                                                                                                                             = andere manier van beschouwen van de werkelijkheid
                                      Quotes
                                                                                                                             Simplicity and elegance
 Simplificeren bij de 1 betekent veelal complexiteit bij de ander ....                                                       Verlaging risicos
                                    Mogelijk strijdig compliancy        Con's                                                Simplicity is voorwaardelijk voor In-control
                                                Different contexts                                       Beschrijving       You can never eliminate complexity from a
                                                                                                                             system, you can only move it from place to place.
                                                                                                                             Reduccing unnecessary steps to get things done, setting priorities and keeping
                                             Verantwoordelijkheid
                                                                        Pro's                                                focus, fighting bureaucracy, understanding that less is sometimes more!
                                                      Goedkoper                                                              # of interactions (dynamics of interaction) between independent elements
                                                                                                                             management v afhankelijkheden: communicatie / informatie
                                                                                                                             meetings / interfaces intreacties
                                                                                 Thoughts and insights on complexity and in-control
DE BONO’S SMPLICITY PRINCIPLES
De Bono’s Simplicity Principles
1.You need to put a high value on simplicity. To get simplicity you have to want to get it. To want to get simplicity you have
to put a high value on simplicity
2.You must be determined to seek simplicity
People quite like simplicity if it does not cost anything but are usually unwilling to invest resources in making something
more simple.
3.You need to understand the matter very well. If you do not seek to understand a situation or process, your efforts will be
’simplistic’ rather than simple. Simplicity before understanding is worthless.
4.You need to design alternatives. It is not a matter of designing the ‘one right way’. It is more a matter of designing
alternatives and possibilities, and then selecting one of them.
5.You need to challenge and discard existing elements. Everything needs to justify its continued existence. If you wish to
retain something for the sake of tradition let that be a conscious decision.
6.You need to be prepared to start over again. In the search for Simplicity, modify if you can - start afresh if you cannot.
7.You need to use concepts. Concepts are the human mind’s way of simplifying the world around. Warning: If you do not
use concepts, then you are working with detail. You may need to break things down into smaller units. The organization of a
smaller unit is obviously simpler than the organization of a large unit. The smaller units are themselves organized to serve
the larger purpose.
8.You need to be prepared to trade off other values for simplicity. A system that seeks to be totally comprehensive may be
very complex.
9.You may need to trade off that comprehensiveness for simplicity.
10.You need to know for whose sake the simplicity is being designed. A shift of complexity may mean that a system is made
easier for the customer but much more complicated for the operator.
Simplicity principles                                                    Occam's razor
•Simplicity is about removing everything that can complicate the        a scientific and philosophic rule that entities should not be
process                                                                 multiplied unnecessarily which is interpreted as requiring that the
•One designers complexity is another's completeness                     simplest of competing theories be preferred to the more complex
•Two ways of doing the same thing suggest poor design                   or that explanations of unknown phenomena be sought first in
                                                                        terms of known quantities
•Simplicity doesn’t mean simple minded:
something that’s well designed accommodates the total problem
space consistency is a virtue and leads to elegance



                                                 Thoughts and insights on complexity and in-control
COMPLEXITY REDUCTION
Complexity reduction                          Hierarcy




                                              Model




                                              Visualize




                       Thoughts and insights on complexity and in-control
COMPLEXITEITSREDUCTIE: GEBRUIK VAN METAFOREN
Gebruik van metaforen




                        Thoughts and insights on complexity and in-control
CONTROL, REGIE EN BEHEERSBAARHEID




                    Thoughts and insights on complexity and in-control
Relatie simplicity, chaos, Regie, In-control

                                                            Ultimate state of organization
 Organize (active verb)
                                               IN-control                                                  Regie



                                      Simplicity                                                       Pro-active

                                                                                         Fire fighting
                                  Complexity

                                                                    Chaos
 Natural tendency


My principles                                                             Oorzaken
Control en Regie zijn prima maar gaan ten koste van improvisatie         Niet het geheel ziend, slechts een stukje vd puzzel
en creativiteit. Het gaat om het optimum                                 "Midden in het oog vd storm heeft niemand overzicht"
If everything is under                                                   Straight talk: open en direct contact over de stand v zaken
                                                                         Deadlines; Functionaliteit in beweging; Vergezichten; Eufimismen
                                                                         Alleen complexiteit kan complexiteit absorberen
                                                                         Cybernetica: hoe groter het aantal combinaties




                                                  Thoughts and insights on complexity and in-control
5 STEPS TO REGIE
Thoughts and insights on complexity and in-control
BEHEERSBAARHEID:BALANS VAN PARADOXEN
Beheersbaarheid:Balans van paradoxen




           Alles mogelijk                          Beheersbaarheid                               Alles bepaald /
            /geen regels                                                                           compliancy
              Misbruik                                                                               Gebruik
              Wildgroei                                       criteria:
                                                                                                    Structuur
            Improvisatie                                 •ergonomie (7)                             Procedure
             Vertrouwen                                     •hiërarchie                              Regels
               Chaos                                           •KISS                                Ordening
                                                            •stelregels
      Performance degradatie                                 •principes                       Performance garantie
              Doelloos                                    •standaarden                              Doelmatig
            Free-format                                       •visueel                       Georganiseerd/geordend
                                                           •modelmatig
              Complex                                                                                Simpel

A blend of
•Detail                       •Holistisch
•Oplossing / Hoe              •Doel - Probleem / Wat
•Conflict                     •Instemming
                              •de geest / intentie van de
•de letter van de wet
                              wet




                                             Thoughts and insights on complexity and in-control
Being in financial control as an organisation (Sox)                          Being in control as a IT organisation (ITIL)




                                                                             Being in control as a person (GTD)
Sturend




                                                      Thoughts and insights on complexity and in-control
Thoughts and insights on complexity and in-control
TRUST

Trust is something hard to tackle. Personally trust is one of my core values in cooperation . But what is
trust? What is trust in a organizational context?




                                                   Thoughts and insights on complexity and in-control
Thoughts and insights on complexity and in-control
Trust components                          Trust

                                          firm belief in the reliability, truth, ability, or
                                          strength of someone or something. Fast and
                                          reliable server. Display a professional image
                                          with both impeccable design and product
                                          images. Use of secure pages to
                                          communicate and store sensitive
                                          information. Simplicity: the quality or
                                          condition of being easy to understand or do.
                                          Consistency in the design throughout the
                                          entire site. Clear navigation and copy.

Trust components                          Brand’s trust




                   Thoughts and insights on complexity and in-control
Conclusions
For topics like simplicity, trust and control it is a matter of finding
the optimum. It is’nt possible to come to a fully trusted, simplified
or controlled solution. Changing circumstances needs to be taken
into consideration.
Ambitions need to be as high as possible but realistic as well.




FURTHER ACTIONS
The subjects mentioned have a high level of ‘option able’.
Somehow ambiguity needs to be more smart.
A way of reaching this is 1: state the ambition and 2: verify (by
auditing…)




                                                     Thoughts and insights on complexity and in-control

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Martin Van Vuure Thoughts And Insights On Simplicity And Control

  • 1. THOUGHTS AND INSIGHTS ON COMPLEXITY REDUCTION, SIMPLICITY, IN -CONTROL AND REGIE This file contains personal thoughts and insights about the subjects mentioned. This is a pure personal point of view , there is no direct relation with my employer or clients. Simplicity and control are ambivalent statements: it’s finding the optimal grey instead of the black or white. Simplicity is beautiful. Nobody is against trust and everybody is aiming for control. The goal is to find the simplest solution and abstraction level which can deal with all the complexity inherent of the perspective. Martin van Vuure / mvvuure@gmail.com
  • 2. SIMPLICITY AND COMPEXITY (REDUCTION) Thoughts and insights on complexity and in-control
  • 3. SIMPLIFY SIMPLIFY Lean Jip en Janneke Statements Organisatiestructuur Lego Governance T echniek Vooral visiestatement Omgevingen Wat Afstemmen van doelstellingen Verhoudingen Mijn mening Iedereen praat erover maar Overleg niemand "doet" het ..... Verantwoordelijkheid nemen "Ont-bureaucratiseren" Simplify Hoe 08/06/2007 - v3 Area's of Van hokjes naar attention De Bono: simplicity Links / bronnen Medewerkers Simplificeer zover als mogelijk, maar niet verder dan dat (A. Einstein) Simplificeren bij de 1 betekent veelal Con's complexiteit bij de ander .... Mogelijk strijdig compliancy Verantwoordelijkheid Pro's Goedkoper Dit is een mindmap van Martin van Vuure 0629525732 My principles Quotes KISS “Simplicity is the ultimate sophistication.” Leonardo da Vinci 80/20 Life is really simple, but we insist on making it complicated. ~Confucius Als het niet kan zoals het moet, moet het maar zoals het kan People love chopping wood. In this activity one immediately sees Als het niet op een A4’tje past is het politiek results. ~Albert Einstein De kunst van het weglaten … The art of simplicity is a puzzle of complexity. Douglas Horton The whole is simpler than the sum of its parts. - Willard Gibbs Paradoxaal: … The wisdom of life consists in the elimination of nonessentials. - Simplicity is a quality of a solution/project Lin Yutang Thoughts and insights on complexity and in-control
  • 4. REDUCE COMPLEXITY ENHANCE SIMPLICITY Simplify Organisatiestructuur organisatorische onzekerheden Analyze Metaphor Governance Is to make the complex clear Hoe Techniek - technische onzekerheden Creating the right kind of order Omgevingen This order comes about from creating clarity and meaning. Verhoudingen Politieke onzekerheden break down Overleg Lean Verantwoordelijkheid nemen Wat "Ont-bureaucratiseren" Jip en Janneke Statements Van hokjes naar Lego Area's of attention alleen complexiteit kan compexiteit absorberen Medewerkers Ambiguity, logic, simplicity, and dynamics Vooral visiestatement hgeheime agenda Afstemmen van doelstellingen emoties Mijn mening Mensen Iedereen praat erover maar niemand "doet" het ..... tegengestelde belangen Hoe ziet de meetlat eruit van complexiteit eigenzinnige karakters Trust is omgekeerd evenredig met complexiteit, non-transparantie linear approach Eenvoud is een kwaliteit deterministic planning Waarom Simple / small Jip-en-Janneke taal management technische systemen / focus niet het geheel ziend, slechts een deel vd Essentie binair - voorspelbaar puzzel Reduce complexity, probability planning / Monte Carlo enhance simplicity complex leadership - soft skills Comprehensibility sociale systemen 14-11-2009 - v19 gedragsvariatie - onvoorspelbaaar Ease of implementation Uitersten Extensibility verantwoordelijkheden Usability HArde factoren taken beleggen Criteria voor simplicity Maintainability objectief Transparency samenwerken De Bono's Simplicity Principles (for design) communiceren Cybernatica Zachte factoren engagement subjectief  De Bono: simplicity Already in Aristotle's days simplicity is quoted as a standing principle.  AT kearney PDF Links / bronnen = andere manier van beschouwen van de werkelijkheid  Quotes Simplicity and elegance Simplificeren bij de 1 betekent veelal complexiteit bij de ander .... Verlaging risicos Mogelijk strijdig compliancy Con's Simplicity is voorwaardelijk voor In-control Different contexts  Beschrijving You can never eliminate complexity from a system, you can only move it from place to place. Reduccing unnecessary steps to get things done, setting priorities and keeping Verantwoordelijkheid Pro's focus, fighting bureaucracy, understanding that less is sometimes more! Goedkoper # of interactions (dynamics of interaction) between independent elements management v afhankelijkheden: communicatie / informatie meetings / interfaces intreacties Thoughts and insights on complexity and in-control
  • 5. DE BONO’S SMPLICITY PRINCIPLES De Bono’s Simplicity Principles 1.You need to put a high value on simplicity. To get simplicity you have to want to get it. To want to get simplicity you have to put a high value on simplicity 2.You must be determined to seek simplicity People quite like simplicity if it does not cost anything but are usually unwilling to invest resources in making something more simple. 3.You need to understand the matter very well. If you do not seek to understand a situation or process, your efforts will be ’simplistic’ rather than simple. Simplicity before understanding is worthless. 4.You need to design alternatives. It is not a matter of designing the ‘one right way’. It is more a matter of designing alternatives and possibilities, and then selecting one of them. 5.You need to challenge and discard existing elements. Everything needs to justify its continued existence. If you wish to retain something for the sake of tradition let that be a conscious decision. 6.You need to be prepared to start over again. In the search for Simplicity, modify if you can - start afresh if you cannot. 7.You need to use concepts. Concepts are the human mind’s way of simplifying the world around. Warning: If you do not use concepts, then you are working with detail. You may need to break things down into smaller units. The organization of a smaller unit is obviously simpler than the organization of a large unit. The smaller units are themselves organized to serve the larger purpose. 8.You need to be prepared to trade off other values for simplicity. A system that seeks to be totally comprehensive may be very complex. 9.You may need to trade off that comprehensiveness for simplicity. 10.You need to know for whose sake the simplicity is being designed. A shift of complexity may mean that a system is made easier for the customer but much more complicated for the operator. Simplicity principles Occam's razor •Simplicity is about removing everything that can complicate the a scientific and philosophic rule that entities should not be process multiplied unnecessarily which is interpreted as requiring that the •One designers complexity is another's completeness simplest of competing theories be preferred to the more complex •Two ways of doing the same thing suggest poor design or that explanations of unknown phenomena be sought first in terms of known quantities •Simplicity doesn’t mean simple minded: something that’s well designed accommodates the total problem space consistency is a virtue and leads to elegance Thoughts and insights on complexity and in-control
  • 6. COMPLEXITY REDUCTION Complexity reduction Hierarcy Model Visualize Thoughts and insights on complexity and in-control
  • 7. COMPLEXITEITSREDUCTIE: GEBRUIK VAN METAFOREN Gebruik van metaforen Thoughts and insights on complexity and in-control
  • 8. CONTROL, REGIE EN BEHEERSBAARHEID Thoughts and insights on complexity and in-control
  • 9. Relatie simplicity, chaos, Regie, In-control Ultimate state of organization Organize (active verb) IN-control Regie Simplicity Pro-active Fire fighting Complexity Chaos Natural tendency My principles Oorzaken Control en Regie zijn prima maar gaan ten koste van improvisatie Niet het geheel ziend, slechts een stukje vd puzzel en creativiteit. Het gaat om het optimum "Midden in het oog vd storm heeft niemand overzicht" If everything is under Straight talk: open en direct contact over de stand v zaken Deadlines; Functionaliteit in beweging; Vergezichten; Eufimismen Alleen complexiteit kan complexiteit absorberen Cybernetica: hoe groter het aantal combinaties Thoughts and insights on complexity and in-control
  • 10. 5 STEPS TO REGIE Thoughts and insights on complexity and in-control
  • 11. BEHEERSBAARHEID:BALANS VAN PARADOXEN Beheersbaarheid:Balans van paradoxen Alles mogelijk Beheersbaarheid Alles bepaald / /geen regels compliancy Misbruik Gebruik Wildgroei criteria: Structuur Improvisatie •ergonomie (7) Procedure Vertrouwen •hiërarchie Regels Chaos •KISS Ordening •stelregels Performance degradatie •principes Performance garantie Doelloos •standaarden Doelmatig Free-format •visueel Georganiseerd/geordend •modelmatig Complex Simpel A blend of •Detail •Holistisch •Oplossing / Hoe •Doel - Probleem / Wat •Conflict •Instemming •de geest / intentie van de •de letter van de wet wet Thoughts and insights on complexity and in-control
  • 12. Being in financial control as an organisation (Sox) Being in control as a IT organisation (ITIL) Being in control as a person (GTD) Sturend Thoughts and insights on complexity and in-control
  • 13. Thoughts and insights on complexity and in-control
  • 14. TRUST Trust is something hard to tackle. Personally trust is one of my core values in cooperation . But what is trust? What is trust in a organizational context? Thoughts and insights on complexity and in-control
  • 15. Thoughts and insights on complexity and in-control
  • 16. Trust components Trust firm belief in the reliability, truth, ability, or strength of someone or something. Fast and reliable server. Display a professional image with both impeccable design and product images. Use of secure pages to communicate and store sensitive information. Simplicity: the quality or condition of being easy to understand or do. Consistency in the design throughout the entire site. Clear navigation and copy. Trust components Brand’s trust Thoughts and insights on complexity and in-control
  • 17. Conclusions For topics like simplicity, trust and control it is a matter of finding the optimum. It is’nt possible to come to a fully trusted, simplified or controlled solution. Changing circumstances needs to be taken into consideration. Ambitions need to be as high as possible but realistic as well. FURTHER ACTIONS The subjects mentioned have a high level of ‘option able’. Somehow ambiguity needs to be more smart. A way of reaching this is 1: state the ambition and 2: verify (by auditing…) Thoughts and insights on complexity and in-control