Businesswoman with Managerial Expertise with more than 11 years experience in UAE Service Industry of combined experience in Marketing, Sales /Management/ Administration/ Operation role to the Ruler Group of companies of Northern Emirates and other Group of Companies in Abu Dhabi - UAE.

1. MARY DAVID MAMAWAN
MORE THAN 16 YEARS OF COMBINED EXPERIENCED IN UAE SERVICE
INDUSTRY AND ACROSS ASIAN COUNTRIES IN PRIVATE AND
GOVERNMENT SECTOR, EXPERTISEMANAGERIAL, SALES &
MARKETING, ADMINISTRATIVE MANAGEMENT, CUSTOMER RELATIONSHIP
MANAGEMENT, LOGISTIC / SHIPPING, ACCOUNTS & PROCUREMENT.
PROFILE
Businesswoman with Managerial Expertise with more than 11 years experience in UAE Service Industry of
combined experience in Marketing, Sales /Management/ Administration/ Operation role to the Ruler Group of
companies of Northern Emirates and other Group of Companies in Abu Dhabi - UAE.
CORE COMPETENCIES
Leadership: An experienced team leader
Influencing, leading, and delegating abilities
Ability to initiate/ manage cross-functional teams
and multi-disciplinary projects
Critical thinking, decision making and problem
solving skills.
Planning and organizing – Organizational abilities
Result oriented: Ability to achieve the target within
given time
Excellence Communication skills.
Negotiating skills
Conflict resolution.
Adaptability – Efficient under pressure, always
meet deadlines
CAREER SNAP SHOT
Office Manager / Al Rahal General Trading Ajman – UAE (Group Member of
Sage Intl, Abu Dhabi – UAE /Current Employer March 2013 till present
Job Description:
• Maintains office services by organizing office operations and procedures; preparing payroll;
controlling correspondence; designing filing systems; reviewing and approving supply
requisitions; assigning and monitoring clerical functions.
• Provides historical reference by defining procedures for retention, protection, retrieval, transfer,
and disposal of records.
• Maintains office efficiency by planning and implementing office systems, layouts, and equipment
procurement.

2. • Designs and implements office policies by establishing standards and procedures; measuring
results against standards; making necessary adjustments.
• Completes operational requirements by scheduling and assigning employees; following up on
work results.
• Keeps management informed by reviewing and analyzing special reports; summarizing
information; identifying trends.
• Maintains office staff by recruiting, selecting, orienting, and training employees.
• Maintains office staff job results by coaching, counseling, and disciplining employees; planning,
monitoring, and appraising job results.
• Maintains professional and technical knowledge by attending educational workshops; reviewing
professional publications; establishing personal networks; participating in professional societies.
• Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing
variances; initiating corrective actions.
• Contributes to team effort by accomplishing related results as needed.
Senior Service Coordinator (Acting Center Manager) Makateb Business Centers
Head Office, Ajman -UAE(Ajman Holding Group) - March 2009 – July 10,
2011
Job Description:
• Having overall responsibility for the management and success of the centre, my role is delivery of
customer satisfaction to enhance reputation, increase client retention through continual team
development, promoting a good team work environment, maintaining good client relationships
and exceeding expectations. Influencing the strategic direction of the business by the effective
prioritization of resources and identifying opportunities.
Senior Service Coordinator Duties & Responsibilities:
• Opening and closing of the company
Meeting and greeting clients and visitors Ensuring security and health and safety policies are
followed
Switchboard services.
Processing and programming building security access cards.
Conference and meeting room management; includes booking and organizing meeting rooms; AV
equipment, catering and receiving guests.
Postal and courier services; includes sorting incoming and franking outgoing client post.
IT support – assisting clients with IT issues, including VOIP handsets.
Sales and marketing – conducting viewings for potential clients
General administration duties – filing, upload.

3. • Duties as below and additionally: (Acting Center Manager)
Provide leadership, briefing, orientation, supervision, training and development to service
coordinators and new staff members.
• Manage and monitor daily workload of Service Coordinators.
• Responsible for help desk, switchboard services, secretarial services, booking services, client
services, general admin work, and stock.
• Responsible in meeting room standards and office set up.
• Prepare monthly Sigma Call Manager report, monthly attendance report (Cisco), client’s monthly
rental payments and client’s service payments invoice.
• Reporting daily task and prepare reports direct to Operations Director and Managing Director.
• Coordinate and supply to all branches with all their requirements, stocks, attendance and staff
telephone bills.
• Handle, prepare and deliver Sigma attendance report, client’s monthly bills reports and staff of
head office and branches.
• Coordinate with suppliers for payments and required purchase materials. Manage petty cash,
weekly and monthly stocks.
Increase occupancy , renewals - work alongside the Management Department (Operation
Manager) to implement the agreed contract renewal strategy, to conduct viewings and ensure
client retention.
• Promoting the services offered, in addition to new business and asset management.
Team Management regular communication at an individual and team level, training and coaching
• Building Maintenance and Rejuvenation - innovative use of resources to enhance the visual
appeal of the centre. Creating proposals to justify and gain approval of MBC expenditure to
improve facilities and the overall client experience.
Administrative Officer cum General Accountant- Sharjah – UAE – October 2011 –
February 2013
Job Description:
• Coordinate in all administrative functions
• Prepare all financial and accounts reports on daily basis
• Liaise with customers / clients for payment
• Ensure all liaise for effective procurements relating task
• Prepare and ensure accurate and timely monthly report, quarterly and year end close.

4. Executive Secretary - Best Paint Factory - Ajman Holding Group - April 12, 2008 – January
28, 2009
Job Description
• Prepare and manage correspondence, reports and documents.
• Organize and coordinate meetings, conferences.
• Take Type and distribute minutes of the meetings.
• Implement and maintain office systems, maintain schedules and calendars arrange and confirm
appointments, set up and maintain filing systems, maintain databases, support all departments for
filing and secretarial jobs.
Administrative Executive/ Sales Officer/ Event Coordinator - AA Property Developer, (Ajman
Holding Group) P. O. Box 4444, Ajman – UAE - July 4, 2007 – April 11, 2008
Job Description:
• Provide event setup support for the marketing equipment event, additional services and marketing
tools to be used.
• To assist in arrangements for conferences, commercial events, meetings, exhibits at conferences and
event sites.
• Prepare advertising analysis.
• Over all in - charge at call center.
• Handle administrative detail.
• Prepare leads monthly sales report as directed by the sales manager and top management.
• Compilation of weekly overview sheets to all departments including communication and
administration.
• To validate and update such sales calls and leads databases in consultation with the relevant
Managers
• Conduct applicant interviews
Marketing Specialist cum Marketing Manager & Customer Follow up In charge),
AMG Group (Manpower Supply and Cleaning Company) (Ajman Holding Group)
April 9, 2005– July 3, 2007
Job Description:
• Responsible for developing and maintaining marketing strategies to meet agreed company objectives.
• Evaluate customer research, market conditions, and competitor data and implement marketing plan
• Alterations as needed.
• Oversees all marketing, advertising and promotional staff and activities.
• Responsible for developing and maintaining marketing strategies to meet agreed company objectives.
• Evaluate customer research, market conditions, and competitor’s data and implement marketing plan
alterations as needed.

5. • Oversees all marketing, advertising and promotional staff and activities.
• Handle customer complaint and collection of client’s payment.
• In charge for Female cleaner accommodations and monitoring camp from time to time.
• Monitoring and handling 600 housekeeping staff allocation in different areas with our major clients
Emaar , Nakheel, Serco, Dubai Marina, all Ajman Government sector and other private sectors as
well.
Commercial Leasing Manager – Green Castle Realty Investment- Queensland Building,
Dolores, City of San Fernando, Pampanga 2001 -2004
Job Description:
Leasing:
• Monitor and report building vacancy levels to management.
• Monitor lease expirations and proactively contact existing tenants for renewals or extensions.
• Assist with prospective tenant showings at properties as needed.
• Assist SVP in lease negotiations.
• Provide administrative support to SVP.
• Coordinate, negotiate and track first & subsequent lease drafts from LOI to execution.
• Develop tenant concept plans with architect.
• Coordinate tenant construction pricing with WCM and develop lease work letters.
• Draft Letters of Intent.
• Act as liaison between tenants, in-house personnel, outside counsel, consultants and brokers to
negotiate, prepare and review leases and related documents, amendments, renewals, extensions,
licenses, terminations, subleases, lessor consents, right-of-first-offer & right-of-first-refusal notices,
cell tower agreements, etc.
• Oversee internal lease review process.
• Coordinate with finance to provide ownership model updates. • Maintain a tracking database of all
portfolio leasing matters.
Marketing:
• Work with architects to maintain updated leasing plans for company database; ensure square
footages are consistent with MRI.
• Maintain database of current marketing materials (e.g. leasing brochures).
• Update company website and outside listing services with current leasing-related information.
• Negotiate, draft, and maintain brokerage listing agreements.
• Assist in developing property specific marketing programs as needed.
• Coordinate preparation of purchase & sales agreements with outside counsel.
• Facilitate comments on agreements between parties and arrange for revisions as necessary. •
Oversee execution and distribution of P&S agreements and related documents.
• Prepare property purchase checklists and monitor for completion of items.
• Review agreements for critical dates and contingencies, and calendar and track same.
• Prepare and review due diligence contracts.
• Assist in due diligence process & review. • Review title and exceptions, judgments or tax liens with
outside counsel.
• Coordinate contractual insurance requirements for due diligence access.
• Coordinate closing with outside counsel.

6. Shipping Material Planner - Hsinchu Base Industrial Area, ACER Taiwan – R.O.C
1999 – 2001
Job Description:
• Forecasting Process, Material, Buffering.
Material Capacity Planning.
Shortage allocations across Asian countries.
• Production schedule prioritization.
Operation Manager – Palaccio Hotel, Balibago, Angeles City, Philippines C- 2000
1998 – 1999
Job Description:
• Ensure that all workings are manufactured in a correct, cost effective and timely manner in
alignment with specifications and quality requirements
• Chalk out or improve operational systems, processes and best practices that guarantee
organizational well-being
• Purchase materials, plan inventory and ensure warehouse efficiency
• Contribute towards the achievement of company’s strategic and operational objectives
• Examine financial data/statements and utilize them to improve profitability
• Perform quality controls and monitor production KPI’s
• Recruit, train, supervise and appraise human resources
• Cater to clients’ or personnel’s concerns
Department of Labor and Employment – Luzon - Region III Philippines
C 2000
1997 – 1999
Job Description:
Area Supervisor (EHES) Employment Hours Earning Survey)
• Participate in the training on data collection and field editing at the BLES or DOLE Regional
Offices.
• Supervise field operations in their areas within the allotted time.
• Assist in the allocation of questionnaires to field personnel, receive and control the questionnaires
from the field and transmit the questionnaires to the Regional Supervisors.
• Check the completeness and consistency of the entries in the accomplished questionnaires and
return those for verification to Enumerators/Data Collectors.

7. • Deliver questionnaires if necessary, conduct follow-ups, spot checks and verification, and assist
in monitoring and evaluation of the performance of field personnel for purposes of payment of
salaries.
• Assist the Regional Supervisor in the transmittal of the questionnaires and preparation of the
reports required by BLES.
• Ensure the confidentiality of the data provided by the establishments.
TRAINING AND SEMINARS
• First Aid Training – First Security Group Dubai – UAE 14
th
– 17
th
July, 2009
• ARC Helpdesk Course -License number Cisco Call Manager - Arc Solutions, License Cert.
No. ARC0455 - June 2009
• Basic Occupational Safety and Health Training Course-Republic of the Philippines Dept of
Labor and Employment Occupational Safety and Health Center (OSHC) - October 1998
• (Metro Angeles Realtors Board, Inc Philippines) Continuing Education Program (CEP) Real
Estate Seminar License numberDepartment of Trade and Industry Philippines , License
Administrative Order Nos. 6-94 & 3-99 - April 2002
• Real Estate Taxation and Updates Real Estate Networking & Keys to A Successful Realty
Office
License numberUrban Institute of Real Estate, Philippines -August 2002
• The Foundations of Leadership Excellence (FLEX)The Foundations of Leadership
Excellence (FLEX) License numberOrganizational Change Consultants International,
Inc.- September 2004
EDUCATIONAL BACKGROUND
• Bachelor of Science of Commerce Major in Management – University of the Assumption, Philippines –
1996
SPECIAL SKILLS
Arc info, Cisco Call Manager, Microsoft Office, Sourcing, Marketing Management, Business Planning,
Forecasting, Procurement, Customer Relationship Management, Public Relations, System Administration,
Import and Export , International Shipping, Statistical Data Analysis, Conference Coordination, Special Events
Coordination, IT Infrastructure Operation, Experienced Sales Professional, Fire Safety, First Aid Training,
Team Management, Business Intelligence, System Administration, Import Logistics, Commercial Leasing,
Clients Follow- up, Recruiting,
PERSONAL INFORMATION

8. Date of Birth December 24 1973
Civil Status Married
Nationality Filipino
Language known English Tagalog, Basic Arabic
Mobile: 0971 50 275 6969
Email: maria.sengson24@gmail.com
REFERENCE: upon request