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Patient Engagement and Technology
Improving Care and Lowering Costs
Mass Technology Leadership Council
Mary-Angela DeGrazia-DiTucci
President/Patient/Founder
Association of Gastrointestinal Motility Disorders, Inc.
AGMD
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
 Patient Perspective
 What do they have?
 What to they do?
 Who do they to go to?
 Where to find information?
 How to find support?
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
 The first computer bulletin board system (BBS)
Patient Engagement and Technology
T
h
e
n
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
Patient Engagement and Technology
98% of American Homes Have TV
First Test-Tube Baby Born
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
 Resources to find doctors
 Telephone book
 Word-of-mouth
 Library
 Referral from physician
 Result of hospital stay
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
 Where to find information
 Physician
 Listen to others
 Library
 Newspapers
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
 Where to find support
 Talk to family members
 Talk to friends
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
 Doctor Patient Relationship
 Doctor Dominant
 Patient Submission
 Doctor Orders Directives to Patient
 Patient Obediently Complies
 Doctor Orchestrates Entire Appointment
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
 Internet
 Symptoms
 Diseases
 Treatments
 Prognosis
 Doctors
 Hospitals
Patient Engagement and Technology
N
o
w
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
 Research Physician
 Expertise
 Background Information
 Clinical Interests
 Research
 Publications
 Photo/Video
 Insurances
 Taking New Patients
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
 Doctor Patient Relationship
 Team Work
 Exchange of Information
 Open Conversations
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
 Technological Advances
 Order Medications
 Estimate Costs
 Locate Healthcare Provider
 Communicate Electronically
 Access Medical Records
 Track Health
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
Patient Engagement and Technology
Patient Support Groups
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
Patient Engagement and Technology
Online Communities
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
Patient Engagement and Technology
Journals and Bulletin Boards
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
Patient Engagement and Technology
Blogs
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
Patient Engagement and Technology
Email Newsletters, Announcements, Invitations …
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
Patient Engagement and Technology
Twitter
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
Patient Engagement and Technology
Facebook
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
Patient Engagement and Technology
Reputable Sites …
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
 Caution
 Some do not utilize technology
 Patients need to use discretion
 Respect privacy
 View reputable sites
 Patients need to make intelligent decisions
 Patients must seek further medical help
 The internet can cause anxiety
 Keep an open mind
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
 Today’s Patient
 Well-informed
 Self-advocate
 Armed with knowledge
 Open to communication
 Actively involved
 Empowered by technology
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
Patient Engagement and Technology
Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal
Motility Disorders, Inc. (AGMD) Copyright
One Click of a Button …

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MassTLC healthcare seminar - Patient Engagement from the Patient's point of view

  • 1. Patient Engagement and Technology Improving Care and Lowering Costs Mass Technology Leadership Council Mary-Angela DeGrazia-DiTucci President/Patient/Founder Association of Gastrointestinal Motility Disorders, Inc. AGMD Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 2.  Patient Perspective  What do they have?  What to they do?  Who do they to go to?  Where to find information?  How to find support? Patient Engagement and Technology Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 3.  The first computer bulletin board system (BBS) Patient Engagement and Technology T h e n Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 4. Patient Engagement and Technology 98% of American Homes Have TV First Test-Tube Baby Born Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 5.  Resources to find doctors  Telephone book  Word-of-mouth  Library  Referral from physician  Result of hospital stay Patient Engagement and Technology Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 6.  Where to find information  Physician  Listen to others  Library  Newspapers Patient Engagement and Technology Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 7.  Where to find support  Talk to family members  Talk to friends Patient Engagement and Technology Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 8.  Doctor Patient Relationship  Doctor Dominant  Patient Submission  Doctor Orders Directives to Patient  Patient Obediently Complies  Doctor Orchestrates Entire Appointment Patient Engagement and Technology Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 9.  Internet  Symptoms  Diseases  Treatments  Prognosis  Doctors  Hospitals Patient Engagement and Technology N o w Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 10. Patient Engagement and Technology Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 11.  Research Physician  Expertise  Background Information  Clinical Interests  Research  Publications  Photo/Video  Insurances  Taking New Patients Patient Engagement and Technology Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 12.  Doctor Patient Relationship  Team Work  Exchange of Information  Open Conversations Patient Engagement and Technology Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 13.  Technological Advances  Order Medications  Estimate Costs  Locate Healthcare Provider  Communicate Electronically  Access Medical Records  Track Health Patient Engagement and Technology Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 14. Patient Engagement and Technology Patient Support Groups Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 15. Patient Engagement and Technology Online Communities Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 16. Patient Engagement and Technology Journals and Bulletin Boards Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 17. Patient Engagement and Technology Blogs Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 18. Patient Engagement and Technology Email Newsletters, Announcements, Invitations … Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 19. Patient Engagement and Technology Twitter Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 20. Patient Engagement and Technology Facebook Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 21. Patient Engagement and Technology Reputable Sites … Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 22.  Caution  Some do not utilize technology  Patients need to use discretion  Respect privacy  View reputable sites  Patients need to make intelligent decisions  Patients must seek further medical help  The internet can cause anxiety  Keep an open mind Patient Engagement and Technology Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 23.  Today’s Patient  Well-informed  Self-advocate  Armed with knowledge  Open to communication  Actively involved  Empowered by technology Patient Engagement and Technology Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright
  • 24. Patient Engagement and Technology Mary-Angela DeGrazia-DiTucci - Association of Gastrointestinal Motility Disorders, Inc. (AGMD) Copyright One Click of a Button …