The document discusses how providing consumers with knowledge and understanding of their energy usage and pricing options through smart metering can help drive changes in consumer behavior to reduce energy consumption. Key points include that smart metering allows consumers to better control and understand their energy usage, helps utilities offer new time-of-use pricing programs and devices, and can save 691 million euros annually in Sweden by 2020 through lowered electricity usage. The document advocates that smart metering provides consumers with the engagement, control, and understanding needed to actively manage their energy consumption.

1. Knowledge and understanding a key to change consumer behavior Jesper Uhlin Offering & Business Intelligence, Tieto [email_address]

3. Electricity market Sweden P T D Electricity producers Transmission company Svenska Kraftnät Distribution company C Electricity consumer S M Sales company Market Nordpool

4. Usage of electricity in Sweden

5. Price development in Sweden Different consumptions

6. Save 200TWh of electricity in Europe by 2020

7. 2020 Before Beyond Common markets Demand response Energy savings Smart metering Smart houses Smart grids Micro production Regulation Environmental concern

8. Smart metering in Sweden Monthly reading of consumption for 5.2 million electricity customers is implemented according to legal requirements on the first of July 2009 – one of the largest changes since the deregulation 1996.

9. The possibility with smart metering Control and understanding Management

10. Control and understanding

11. Management – Tariffs/Products Fixed price products Market price products

12. Management – Equipment Connect / Disconnect Device Management Two way communication

14. Energy customer touch points Electricity price Average consumption Lisa’s consumption

15. Engagement

16. Being able to act

17. Control and understanding

18. Smart energy Utility company

19. Thank you “ 200TWh of annual energy savings in Europe by 2020” It can be done!