Power point support harpinder singh

1. Education delivery,
Organisation & Coordination,
Communication and
Quality Assurance

2. Education delivery in Blended/Hybrid format
• In Sept’20 : ±575 students (incl. MHS 3.5 Yrs track, Fast Track & Short Track)
• In Feb’21 : ±125 new intake students and ±115 throughput students
• On-Boarding weeks
Period 1 Period 2 Period 3 Period 4
Hospitality Management/Strategist Entrepreneur & Leader
Entrepreneur & Leader Hospitality Management/Strategist
Period 1 Period 2 Period 3 Period 4
Culinary Creators Service Performers Quality Keepers Hosts
Service Performers Culinary Creators Hosts Quality Keepers
Quality Keepers Hosts Culinary Creators Service Performers
Hosts Quality Keepers Service Performers Culinary Creators

3. Education delivery in Blended/Hybrid format
• On-site Ateliers and PPD sessions
1. C0.2-20
Greenhouse
(61m2)
2. C0.2-21
Hostmanship
(63m2)
3. Not an
Atelier Space
4. C1.4-06
Leonardo (64m2)
5. C1.4-05 Van
der Valk (74m2)
6. C1.4-04 Vrije
ruimte (68m2)
7. C1.4-03 Hotello top. Service Centre
4 Hospitality (68 m2)
8. C1.3-50 Mise
en Place, (81 m2)
9. C1.3-49
Horeca NL TV
(85m2)
10. B0.23
Postillion Hotels
(56m2)
11. B0.01
Mapstell (56m2)
12. B1.11 Gemeente
Leeuwarden (57m2)
13. B1.01 Grand
Tour (79m2)

4. Education delivery in Blended/Hybrid format
• Online Ateliers and PPD sessions in MS Teams
• Online Expert sessions in BB Collaborate
• Supported by online BB Resource Centre (e.g. pre-recorded knowledge clips, e-lectures) and Student Manager
https://blackboard.nhlstenden.com/webapps/blackboard/execute/announcement?method=search&context=course_entry&course_id=_22971_1&handle=announcements_entry&mode=view

5. Education delivery in Blended/Hybrid format
• Supported by online BB Resource Centre (e.g. pre-recorded knowledge clips, e-lectures) and Student Manager
https://learn.stendenhotel.com
• Pitch presentation (module week 2) and Poster Presentation (module week 6) in hybrid format

6. Education delivery in Blended/Hybrid format
• Some international students: online practical education in combination with replacement assignment(s)
Separate MS Teams group
for communication & assessment

7. Education delivery in Blended/Hybrid format
• Transition PBL-based curriculum to DBE curriculum: Similarities & Differences

8. Education delivery in Blended/Hybrid format
• Transition PBL-based curriculum to DBE curriculum: Similarities & Differences
Learning principles: Self-directed learning,
Constructive/Contextual learning, Collaborative learning
– practiced mainly in the education system
Student role: takes central role in collective learning,
active knowledge constructor, reflects on his/her own
personal/professional development and behaviour,
explore, evaluate and apply other/new behaviours
Teacher role: Tutor, Lecturer/Content Instructor,
Workshop Facilitator, Study Coach, Placement Coach,
Research Supervisor, Examiner, Researcher
Learning principles: Self-directed learning,
Constructive/Contextual learning, Inter/Meta-disciplinary
Collaboration (Sonalkar, Mabogunje, Pai, Krishnan, & Roth, 2016)
- practiced both in & outside the education system
……. promotes playful learning as well as recognition of
informal learning (S. Pank, De Gruyter - Open Education Studies,
volume1, 2019)
Student role: owns the process of collective learning, active
knowledge constructor, reflects on his/her own
personal/professional development and behaviour, explore,
evaluate and apply other/new behaviours
Teacher role: Facilitator, Knowledge/Content Consultant,
Activator, Examiner, Researcher

9. Education delivery in Blended/Hybrid format
• Transition PBL-based curriculum to DBE curriculum: Similarities & Differences
PBL Session:
“consists of 12 students and the tutor, working on
real/or fictive problems/cases from the industry, using 7-
step approach (Moust, Bouhuijs, & Schmidt, 2007), the tutor as
process organiser and observer who supports and makes
learner-oriented interventions (focusing on the group
process), the tutor or students may take initiative during
the starting and evaluation phase”
Atelier Session:
“consists of 25 students and the facilitator, working on real
challenges from the industry as well as situated in real-life
environment of the student/learner, using design thinking
process in an iterative manner, the facilitator as process
observer who supports and makes learner-oriented
interventions (focusing on the group process), students
have ownership and control over the learning process”

10. Education delivery in Blended/Hybrid format
• Transition PBL-based curriculum to DBE curriculum: Design thinking process…...promoting creativity and innovation

11. Education delivery in Blended/Hybrid format
• Transition PBL-based curriculum to DBE curriculum: Opportunity…… for not only big Hotel brands/corporations but also small/medium-sized
enterprises and family businesses

12. Education delivery in Blended/Hybrid format
• Transition PBL-based curriculum to DBE curriculum: Opportunity…… for not only big Hotel brands/corporations but also small/medium-sized
enterprises and family businesses……..some Local/Dutch examples for inspiration

13. Education delivery in Blended/Hybrid format
• Transition scheme PBL-based curriculum to DBE curriculum
Transition Table BA (RWL Programme) to BA (DBE Programme)
Semesters Guest Experience & Resources (60EC)
HOMB18V1GEMAR-A, HOMB18V1GERES-A, HOMB18V1GEBEN-A,
HOMB18V1GEBEN-B, HOMB18V1REIAA-A, HOMB18V1REFAC-A,
HOMB18V1REBEN-A, HOMB18V1REBEN-B
HOMB18V1CDPMA-A, HOMB18V1CDCAB-A, HOMB18V1CDRWE-A
Hospitality Operations & Real World Learning (60 EC)
HOMB18V1HOPIA-A, HOMB18V1HOPFO-A, HOMB18V1HOPFI-A,
HOMB18V1RWPPC-A, HOMB18V1RWTCF-A, HOMB18V1RWTCR-A
HOMB18V1CDPMA-A, HOMB18V1CDCAB-A, HOMB18V1CDRWE-A
Semesters Quality Keepers & Hosts (60EC)
HOMB20V1QDECH-A, HOMB20V1QDECH-B, HOMB20V1QDECH-C,
HOMB20V1QINDT-A, HOMB20V1HDECH-A, HOMB20V1HDECH-B,
HOMB20V1HDECH-C, HOMB20V1HINDT-A
HOMB20V1PPDSH-A, HOMB20V1PPDSH-B, HOMB20V1PPDSH-C,
HOMB20V1PPDEA-A
Culinary Creators & Service Performers (60 EC)
HOMB20V1CDECH-A, HOMB20V1CDECH-B, HOMB20V1CDECH-C, HOMB20V1CINDT-
A, HOMB20V1SDECH-A, HOMB20V1SDECH-B, HOMB20V1SDECH-C,
HOMB20V1SINDT-A
HOMB20V1PPDSH-A, HOMB20V1PPDSH-B, HOMB20V1PPDSH-C, HOMB20V1PPDEA-
A

14. Education delivery in Blended/Hybrid format
• BB Grade Centre with Plagiarism check, Digital Tests in Quayn
• Contingency Plan i.r.t. lockdown/closure of campus

15. In the pipeline ……
Education delivery in Blended/Hybrid format
• LibGuides
https://libguides.nhlstenden.com/
• FeedbackFruits
https://intranet.nhlstenden.com/news/articles/new-in-blackboard-feedback-fruits
https://intranet.nhlstenden.com/news/articles/digital-and-hybrid-education-enriched-with-feedbackfruits
https://help.feedbackfruits.com/en/collections/2224211-getting-started-which-tool-do-i-use-covid-19
https://help.feedbackfruits.com/en/articles/3835835-which-tool-is-most-suitable-for-me
• Busuu Online Language Learning
https://www.busuu.com/en/choose-your-language
• Tutorship programme by students for students (Language skills, Finance and Research skills)
• Livestreaming the Atelier sessions

16. Organisation & Coordination
• PT with specific roles supported by Educational Expert and Placement Trainee
• ACOs with specific roles/responsibilities
• Newly appointed PPDCos
• Design Teams for Ateliers, PPD programme and non-atelier related education
• Work group end-level/graduation phase
• Work group from International Sites

17. Communication
• Weekly consultation Atelier Facilitators (from Stenden HMS & Industry Partner)
• Weekly consultation PPD Activators
• Regular update in Weekly Newsletter
• Special information sessions i.r.t. continuous/ongoing curriculum development
• Academy days dedicated to update Curriculum Development
• Dedicated MS Teams Channel & SharePoint site
• External Communication, PR, Open Days, Selection Days, Horeca TV Channel

18. Quality Assurance
• Long-term research i.r.t. transition to DBE based curriculum
• Survey via a questionnaire (to be supported by Stuco)
• Panel talks with the participating students conducted by Project Leader
• Panel talks with the participating teachers conducted by Project Leader
• TER Addendum