Becoming a kick-ass troubleshooter is essential to your career (and yes, let’s admit it, to life in general). But good troubleshooters are made not born. Spend a quick five minutes mastering the universal troubleshooting framework that will speed you to the heart of any problem -- from puzzling household plumbing to complex SaaS software. There's no problem you won't be able to solve.

1. How To
Troubleshoot
Anything
(and generally be more awesome at life)

2. My Nerdy Life

3. People are
not natural
troubleshooters

4. Universal
troubleshooting
principles exist

5. Find resources

6. Training program

7. Why bother?

8. Troubleshooting
principles

9. Make a plan

10. What’s going on?

11. Reproduce
the problem

12. Narrow it down!

13. Fix /work around it

14. Test
your
fix

15. Celebrate!

16. Prevent
future
problems

17. Ask the
right
question

18. Be smart

19. troubleshooters.com

20. Thanks!
community support from
@abby, @andy_small, @chaseclemons,
@fool, @justinreist, @justpat, @nykki, and @scott
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icons by Oliviu Stoian from the Noun Project