Workplay: Agile development as a game, and how to make it more so
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Talk given at the 2011 Lean Agile Scrum Conference, Zurich, Switzerland September 14, 2011 Abstract: Jane McGonigal provoked an interesting discussion with her book "Reality Is Broken:. Why Games Make Us Better and How They Can Change the World" Agile teams experience many of the aspects of the gameplay benefits that McGonigal talks about: flow (from feedback) autotelic reward and happiness from working with others. This session explores the ways in Which agile development delivers to the four intrinsic rewards its Practitioners - satisfying work, experience of being successful, social connection and meaning - and looks into ways in Which We can design our work to further bridge the divide between games and reality.
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Workplay: Agile development as a game, and how to make it more so
- 1. Lean, Agile & Scrum Conference 2011 Workplay: Sponsoren Agile development as a game, and how to make it more so Ma$ Philip 16:15 Organisationsteam Andreas Buzzi (Credit Suisse) | Erich Oswald (Ergon AG) François Bachmann (SPRiNT-iT Suisse) | Fredi Schmidli (swiss IT bridge gmbh) | Hans-Peter Korn (KORN AG) | Kai Windhausen (BSgroup Technology Innovation AG) | Mischa Ramseyer (pragmatic solutions gmbh) | Patrick Baumgartner (Swiftmind GmbH) | Peter Stevens (DasScrumTeam) | Reto Maduz (Zühlke AG) Tudor Girba
- 2. What if work life were more like a game?
- 3. About me Pip (a.k.a. MaG Philip) Level-‐6 agile trainer-‐coach ThoughtWorks Studios guild
- 4. What this talk is about Using games for actual work Thinking about Experience report how we can gamify agile teams Games that teach How agile teams have a head start Challenge! Using games solely for training or planning
- 6. Key intersec?on play work
- 7. Personal and organiza?onal goals Personal Organizational
- 8. Why should we gamify work? • Adapt work for incoming, younger workforce • Intrinsic rewards are renewable resource • Develop leadership in teams • More-‐sa?sfying work -‐> be$er produc?vity • Develops people by poin?ng them forward • Fosters teamwork and accountability • Key to greater innova?on (through imagina?on)
- 9. Defining traits of a game
- 10. Concepts and terms • Play • Flow • Fiero • Shared inten?onality • Ping quo?ent (PQ) • Collabora?on radar • “Emergensight”
- 11. Csikszentmihalyi’s 9 features of flow 1. Clear goals at every step 2. Immediate feedback 3. Balance between challenge and skill 4. Merger of ac?on and awareness 5. Exclusion of distrac?ons 6. No worries about failure 7. Absence of self-‐consciousness 8. Time becomes distorted 9. The experience is an end in itself
- 12. Intrinsic rewards • Sa?sfying work • Experience (or at least the hope) of being successful • Social connec?on • Meaning
- 13. How agile is already like a game
- 14. How agile is already like a game: Self-‐organizing teams
- 15. How agile is already like a game: “Quest-‐like” work
- 16. How agile is already like a game: Pairing and voluntary par?cipa?on
- 17. How agile is already like a game: Visible progress and rules
- 18. How agile is already like a game: High levels of communica?on
- 19. How agile is already like a game: Collabora?ng via whole-‐team approach
- 20. How agile is already like a game: Marketplace dynamics
- 21. How to make it more so
- 22. How to make it more so: Leveling up as self-‐improvement
- 24. How to make it more so: Intensify feedback
- 25. How to gamify your agile team
- 26. Reeves and Reed’s 10 ingredients for great games 1. Self-‐representa?on with avatars 2. 3D environments 3. Narra?ve context 4. Feedback 5. Reputa?on, Ranks and Levels 6. Marketplace and economics 7. Compe??on under explicit, enforced rules 8. Teams 9. Parallel, reconfigurable communica?on systems 10. Time pressure
- 27. How to gamify your agile team: Some specifics
- 28. Example: Narra?ves and quests
- 29. Example: Avatars
- 32. Example: Project incep?on – Team members create their characters, iden?fy what they’ll need (special training, hardware) – “Dungeon master” (game designer/narrator) tells the team the back story – Customer helps map out quests, gives virtual monetary value to each – Designer and customer determine what it means to win, rules, virtual currency and rewards
- 34. Possible roles in a gamified agile team • Game designer • DKP (“dragon-‐kill points”) manager • Guild leader
- 36. Ac?vity: What might you do?
- 38. gg (good game) Ma$ Philip mphilip@thoughtworks.com @ma$philip