This document provides an overview of PRESTO, a software with 17 modules for integrating business operations. It describes several key modules, including change management, strategy development, KPI management, and operational readiness. For each module, it outlines the dashboards and reporting available to users, focusing on providing visibility into projects, metrics, skills, and other areas. The goal of PRESTO is to maximize collaboration across an organization through integrated management of business processes.

1. PRESTO @ SUPSI
Manno, 28 marzo 2018

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Introduction to PRESTO
‒ PRESTO’s 17 modules
‒ PRESTO Change Management module
‒ Dashboard & Reporting
‒ Organisational Management
‒ Implementative approach

3. PRESTO’s 17 modules

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PRESTO’s 17 modules
Integrate business operations across core verticals to maximise collaboration
For IT
15. IT application management (bug &
enhancement cost-benefit
management)
For the strategy &
change management team
1. Change management (project
management)
2. Strategy development (Hoshin Kanri
planning)
For Business Operations
3. KPI management
4. Operational readiness
5. Idea cultivation
6. Best practice & garden of business
ideas
7. Waste management
8. Process know-how management
(supply & demand analytics)
9. Issue capture & resolution
10. Continuous improvement sense of
urgency installation (completeness
& correctness)
For Human Resources & Learning &
Development
11. Skill endorsements
12. TPM (total productive maintenance)
13. Process competency management (4-
steps to excellence)
14. Roles, responsibilities & talent
differentiator tracking (HR & L&D
Management)
For Risk, Compliance, & Quality
Control
16.Audit
17.Risk & compliance (RCSA - risk &
control self-assessment)

5. PRESTO Change
Management module

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‒ Formalise the buy-in & sponsorship process
‒ Agree & communicate governance structure
‒ Agree roles, responsibilities & commitment expectations
‒ Ensure skill sets required align to resources available
‒ Offer enhanced transparency into the project task list to ensure
discipline in deliverable management
‒ Empower accountable parties to lead
‒ Escalate risk in real time
‒ Invest in your future by capturing lessons learnt in real time
Guiding principles

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‒ track project
costing
‒ track benefits
expected vs.
benefits achieved
‒ track turn-around
times
Define Objectives with Hoshin Kanri
See you:
https://en.wikipedia.org/wiki/Hoshin_Kanri

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A structured buy-in process
‒ Objectives
‒ Principles
‒ Dependencies
‒ Risks
‒ Constraints
‒ Milestones
‒ Key metrics

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Project governance the PRESTO way
Roles, responsibilities & expectations set with precision

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Get granular
The task list
No matter where you sit in
the organisational structure, a
few seconds and a couple of
clicks is all you will need to
arrive at the level of detail you
require
‒ milestones
‒ exercises
‒ group exercises
‒ Brainstorm
‒ webinar
‒ discussion
‒ presentations
‒ workshops
‒ signoff
‒ validation

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Promote sense-of-urgency
Customised
workgroup
calendars
Create, export, & save
customised
workgroup calendars
to communicate key
deliverables and
participant
involvement more
effectively

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Interactive checklist management
Project participants are granted access to project
task lists in which they are responsible allowing
them to update the team in real-time
Engage your stakeholders by giving real-time
accessibility into your project plan
Gantt chart reporting
‒ by project phase
‒ by project
‒ by business transformation initiative

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The 2-way
PMO view
R-A-C-I super filter capabilities
Locate who & what you need, when you need it!
Filter by ownership, involvement (RACI), period of activity
(or inactivity), status, benefit types, and much more
A first-of-a-kind solution
Toggle back-and-forth from traditional view to our kanban-
style project management whiteboard to offer an
immediate visual impact necessary to articulate project
statuses with the phase in which each project finds itself in

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All the details you need, all in one place

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Top-down visibility at 360°
Accelerated tactical
decision making
Offering multiple dashboards,
project status & costing reports,
as well as graphic reporting, your
Senior Managers will have the
visibility they need see project
risk as it is escalated in real time

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Communicate risk in real time and build a
dynamic archive of lessons learnt through
simple OBSERVATION
your project’s superhighway
start
Jan 13
top-down
consolidated view
Principles
Objectives
Dependencies
Constraints
Risks
June 8
May 9
a
Apr 7
Feb 23 a
Feb 3
Projecthistory

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Use visual cues to drive decision making
Statistics, analytics & metrics
We know very well that all too often a
picture will be necessary to keep the
team focused on what is of high
priority. PRESTO is rich in graphic
reporting to ensure maximum efficiency
in communication. If the report you
need is not available, let us know and
we’ll create it!

18. Introduction to PRESTO
Dashboard & Reporting

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PRESTO’s 17 modules
Integrate business operations across core verticals to maximise collaboration
For IT
15. IT application management (bug &
enhancement cost-benefit
management)
For the strategy &
change management team
1. Change management (project
management)
2. Strategy development (Hoshin Kanri
planning)
For Business Operations
3. KPI management
4. Operational readiness
5. Idea cultivation
6. Best practice & garden of business
ideas
7. Waste management
8. Process know-how management
(supply & demand analytics)
9. Issue capture & resolution
10. Continuous improvement sense of
urgency installation (completeness &
correctness)
For Human Resources & Learning &
Development
11. Skill endorsements
12. TPM (total productive maintenance)
13. Process competency management (4-
steps to excellence)
14. Roles, responsibilities & talent
differentiator tracking (HR & L&D
Management)
For Risk, Compliance, & Quality
Control
16.Audit
17.Risk & compliance (RCSA - risk & control
self-assessment)

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The PRESTO dashboard
All the information you need to accelerate decisions, all your know-how, all in one place
Business
operations
Strategy & change
mgmt.
HR & L&D
Risk, compliance &
audit
IT & facilities mgmt.
connect & collaborate

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‒ task & milestone
tracking
‒ calendar reporting
‒ project charter
‒ project governance
‒ Gantt chart
‒ Lessons learnt
‒ roles, responsibilities &
expectation alignment
Change
Management
‒ cost / benefits analysis
‒ super filter & reporting capabilities
‒ Customisable & limitless kanban boards
‒ Graph & diagram reporting
Copyright © 2018 by TOPP Tactical Intelligence Ltd. All rights reserved

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Strategy Development
(Hoshin Kanri planning)
Where top-down strategy
meets bottom-up results

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DASHBOARD
Number of KPIs per
team & their current
RAG statuses
KPI module allows for complete end-to-end
management of corporate KPIs giving the user the
opportunity to have KPI feeds automatically, be entered
manually, or uploaded via csv file to kick-start the data
input process
Robust reporting & filter capability giving visibility into
process wastes identified as having potential negative
KPI impacts
Target KPI (e.g. quarterly sales) module offering revised
periodic target figures to ensure sense of urgency
discipline
REPORTING
Offers visibility into KPI owner, last result, historical
trends, averages, medians, number of teams and
processes having impact on each KPI and the total
number of wastes identified at the process level
KPI Management

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DASHBOARD
Number of support tools
by type per team & their
current RAG statuses
Support documentation
management at 360°
Originally created as a business process management tool,
PRESTO has since expanded by incorporating
manufacturing-based operational readiness functionality
ensuring its users have real-time visibility into the
readiness status of the tool sets needed to do their jobs.
Mechanical maintenance philosophy, plan & procedures
REPORTING
Offers visibility into support tool owner, current readiness
status, summary of team and process dependencies, last
& next review dates
Operational Readiness

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Idea cultivation
No good idea will be left unheard!
PRESTO’s idea management module allows for all staff
members to communicate in an efficient manner the potential
improvement opportunities which lead to innovation.
By capturing ideas from your process experts effectively, your
organization will begin cultivating hypotheses in a more
efficient manner engaging key resources while unlocking the
business know-how needed to optimise the decision-making
process amongst your problem solvers
REPORTING
Identifies idea proposals coming from subject matter experts
(initiator) together with the expected impact on the
organisation & benefits waiting to be accrued
DASHBOARD
Shows portfolio of business
improvement hypotheses suggested
from subject matter experts. Sorted
by benefit type to accelerate
innovation-related decision making

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Idea cultivation (cont.)
No idea will go unnoticed with PRESTO’s online
suggestion box allowing for any employee to quickly (and
anonymously if desired) voice an opinion, idea, or
recommendation to the entire user community
Within the idea capture process, your staff will not only
have the opportunity to voice their opinion about an
improvement hypothesis but also use our structured
analytical discipline to communicate a. what impacts the
change will have on the organisation, b. the costs, c.
benefits and d. the key wastes which will be eliminated
Using our structured analytical discipline, your staff will
become more alert and aware of the importance of
integrating a waste reduction culture in their day-to-day
business while having a fun-to-use platform to do so
Capture, cultivate and act on the ideas from those
who know your business best: YOUR STAFF
the PRESTO suggestion box is
available to EVERYONE !
(not just PRESTO users)
and how do ideas arrive on the dashboard?

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Best practice manager
Engage the experts necessary to
create online discussion groups
aimed at leveraging and
enriching the know how you
need to innovate your company
Collect, review,
BRAINSTORM, and
archive best practice-
related know how

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Waste Management
Waste reduction strategy
PRESTO installs a waste-reduction culture at
all levels of the organization by teaching each
staff member the key waste types which the
organization seeks to eliminate
REPORTING
Identifies non-value add tasks present in your
business value chain per process, elimination
opportunity description, estimated costs &
benefits & IT applications impacted
DASHBOARD
Displays confirmed non-value-
add activities (wastes) within
your business value chain
based on waste type
‒ excessive controls
‒ defects & rework
‒ role & responsibility
confusion
‒ over production
‒ substandard services
‒ excessive motion
‒ knowledge gaps
‒ downtime & waiting
‒ excessive manual
activity
‒ upstream errors

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Process supply & demand benchmarking
Analyse at a finite level of
detail to measure and
benchmark impacts of
change at the process
level. Map current state
demand patterns and
track change while
pursuing your target state
‒ cycle time
‒ takt time
‒ process time
‒ required talent
differentiators
‒ Subject matter experts
available
‒ IT application
inflow/outflow
summary
‒ waste analysis
‒ frequency

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Issue and CAP Management
DASHBOARD
Shows summary of issues identified
based on issue categories,
resolution status (RAG) and open vs
closed tickets
Online issue capture survey
Anybody can identify issues and capture them
immediately with the Issue capture & CAPA
survey
Manager issues until they are resolved
Issues once captured, are sent to the issue management project
management whiteboard to ensure that tickets are assigned,
opened, and closed with efficiency *

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Continuous Improvement
PRESTO Continuous Improvement
This module installs the continuous
improvement discipline at the line level
ensuring that each individual feels responsible
to perform routine ‘housekeeping’ in a timely
manner
Designated personnel will assume the
responsibility to ensure that all key
information regarding risk, waste, operational
readiness, skills and IT application
management is complete and correct
REPORTING
Ensures that all designated staff follow a strict
4-month (3x a year) schedule in controlling
the completeness and correctness of the
process & people information managed in the
PRESTO archive
DASHBOARD
Offers visibility into the
continuous improvement
exercises schedule to ensure
that all core business data
stays updated correctly

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Skill Endorsements
REPORTING
Offers the user visibility into which
employees over time have acquired a
specific skill (badge) allowing for staffing-
related managerial decisions to be made
with greater confidence
This functionality offers high value add to
Human Resources when seeking better
understanding of what talent profiles are
required for specific teams and
understanding who in the resource pool
could be potential candidates for future
projects, initiatives, etc.
DASHBOARD
Offers visibility into which staff
members have acquired specific skill
sets per category based on your
Learning & Development Teams skill
cultivation strategy

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TOTAL PRODUCTIVITY MAINTENANCE
REPORTING
Offers the user visibility into the TPM competency level
of each employee based on the TPM 5-step grading
scale:
1. No knowledge of the skill
2. Awareness of the skill
3. Can practice with help
4. Can perform independently
5. Can train others
DASHBOARD
Offers visibility into which staff members have
acquired specific TPM skills per TPM category
This functionality offers high value add to Human Resources when
seeking better understanding of what talent profiles are required for
specific teams and understanding who in the resource pool could be
potential candidates for future projects, initiatives, etc.

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Process competency
(process knowledge gaps)
PRESTO’s 4-steps to excellence logic
Process know-how is measured in PRESTO based on a 4-
step to excellence evaluation allowing PRESTO users to
easily capture on-the-job observations and assess know-
how and performance in real time. In doing so, the
manager-employee relationship become enriched allowing
for development expectations to be discussed with greater
frequency and in a constructive, collaborative manner
REPORTING
Displays the skill level process-by-process, person-by-person
highlighting where delays in process know-how acquisition
could be putting your company at risk
DASHBOARD
Offers visibility into the
where knowledge gaps are
impeding your company
from being resilient and
flexible
Beginner
has basic knowledge
about the process
Semi-skilled
can perform most
tasks
Highly-skilled
can perform all tasks
independently
Expert
can train others

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Roles, responsibilities & workload profiling
See resource usage summary per
team
Optimise your relationship with
HR by tailoring talent profiles
to job descriptions
Manage supply & demand at the
resource level to set expectations with
Senior Management
Track roles, responsibilities and
knowledge gaps clearly and
concisely at the personal level

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DASHBOARD
Shows portfolio of IT application bugs
elimination, enhancement and product
development opportunities & the
potential daily minutes saved
Offers 360° visibility into the complete portfolio of IT
investments identified by process owners, the key
potential benefits to be achieved and the criticality
assigned to each opportunity.
Wide corporate visibility into opportunities resulting
from best-of-breed tool usage and potential
consolidation opportunities.
PRESTO offers the opportunity for your IT team to
have an enhanced and more collaboration-based
relationship with business operations by centralising IT
issue management & accelerating the issue resolution
process
REPORTING
Identifies IT issues per IT application & process
highlighting the potential benefits to be achieved upon
resolution
IT Application Management

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End-to-end audit management allowing for the setup
of company-wide audit templates to allow for the
scheduling of quality control activities to be managed
more effectively and in real time.
Non conformity reporting giving the manager the
possibility to export the corrective action plan directly
to the Kanban board to assign ownership and track
remedial activities
REPORTING
3-level reporting scheme offering a team-by-team
summary report, individual audit report and non-
conformity report for observations requiring corrective
actions
DASHBOARD
Shows audit schedule
(and results) for last
three fiscal periods.
(result summary
dashboard not shown)
Audit

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Risk Management
DASHBOARD
Shows high level risk
categories & the number
of processes impacted
by each risk type
Originally built by a group of Italian business professionals charged with
assembling a SWOT team to provide an urgently requested remediation
plan to put at ease a weary client who had recently experienced a large
financial loss due to a set of weak operational controls.
Solution offers your organisation the flexibility to split risks into three
multi-tiered categories (great for Basel II) aligning each risk to your
business processes.
Using an RCSA (risk and control self-assessment) logic, your subject
matter experts have the opportunity to identify and assess the controls
in place to mitigate each risk while using historical data of risk event
occurrences to measure the probability and gravity of potential dangers.
REPORTING
Identifies risky processes, evaluates risk mitigation controls and
communicates the probability & gravity of potential loss

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Strategy development (Hoshin Kanri planning) 55
Change management (project management) 165
KPI management 55
Operational readiness 85
Ideation 45
Best practice & garden of business ideas 45
Waste management 55
Process know-how management (supply & demand analytics) 45
Issue capture & resolution 45
Continuous improvement sense of urgency installation (completeness & correctness) 45
Skill endorsements 45
TPM (total productive maintenance) 45
Process competency management (4-steps to excellence) 45
Roles, responsibilities & talent differentiator tracking (HR & L&D Management) 45
IT application management (bug & enhancement cost-benefit management) 45
Audit 50
Risk & compliance (RCSA - risk & control self-assessment) 85
Pricing Summary - in cloud per year

40. Introduction to PRESTO
Implementative approach

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SAP, AS400, ERP, etc.
How PRESTO works
(PRESTO’s algorithm)

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TOPP Tactical Intelligence, Ltd.
27 Old Gloucester Street, London
WC1N 3AX
www.toppti.com
info@toppti.com
Copyright © 2017 by TOPP Tactical Intelligence Ltd. All rights reserved
Value4b di M. Savoldi
Via Industria 3, 6814 Lamone
+41 076 8121309
www.value4b.ch
maurilio.savoldi@ value4b.ch