2. 400+ Customers, More than 50% are
Fortune 500 % Global 500 companies
Introducing Informatica MDM
Informatica Intelligent MDM empowers organizations to deliver business value with
complete and accurate views of business-critical master data – data about customers,
products, suppliers and locations – as well as a trusted view of all customer relationships
and their interactions across the enterprise.
Stellar Track
Record Proven in
Numerous
Deployments
3+ Months
Customer
Deployments
#1 in Customer
Loyalty – 9 years
in a row
35+ Industries
Banking, Insurance, Life
Science, Healthcare, High
Tech, Oil & Gas
100+ Business Solutions
Total Customer Relationship
Asset Data management
3. The Obvious Choice for Mission Critical Business Operations
Informatica MDM
3
Informatica provides single, backbone of
data re-usability for clean, safe and
connected data thus allowing UPMC to
treat each patient in a personalized way to
produce the best possible results.
Informatica unlocks the potential of ICON’s
data, delivering 360-degree insights
enabling continuous monitoring of clinical
trials, optimize operations based on real-
time alerts and data insights, mitigate risk
and increase productivity.
4. The Obvious Choice for Mission Critical Business Operations
Informatica MDM
4
Informatica MDM provides critical trade
execution and credit risk management
solution by keeping 200+ downstream
systems in synronization with most
accurate legal entity information related to
securities, resulting in $59 Million savings
over 5 years.
Informatica MDM helps maintain a central
repository of products to ensure
consistency & accuracy of business rules,
30% decrease in manual reconciliation
expenses, quicker and secure access to
data and 40% efficiency in mitigating trade
delays and failures.
5. The Obvious Choice for Mission Critical Business Operations
Informatica MDM
5
Informatica MDM hub manages
counterparty data from internal and external
sources providing single point of reference
to enable accurate risk calculations and
lower regulatory capital requirements to
provide $8 Million firm benefits and $30.4
Million soft benefits over 5 years.
Informatica helps UBS gain significant
improvement in quality of data, audit trail
and history of all changes to the golden
record in an easy to use service framework
thus helping customer support gain high
quality customer data.
6. How to Synthesize and Govern Data Across Silos?
The Information Challenge
6
Data
Governance
?
Marketing
Operations
Sales
Operations
Customer
Service
Location
Account
Customer
Product
Product
AccountCustomer
LocationAccount
LocationProduct
CustomerProduct
AccountCustomer
Location
Application Legacy Unstructured Third Party DataCloud Computing
No View of Interactions
3
No View of Relationships
2
No Single View
1
7. Gain Complete View with MDM
7
Data
Governance
Marketing
Operations
Sales
Operations
Customer
Service
Location
Account
Customer
Product
Product
AccountCustomer
LocationAccount
LocationProduct
CustomerProduct
AccountCustomer
Location
Application Legacy UnstructuredCloud Computing Third Party Data
Master Data Management
Complete View of Customer Interactions
3
3600 View of Relationships
2
Single View
1
8. MDM Delivers Significant Value
8
Financial Metrics
Net Present Value (NPV) at 10% $13,036,482
Return on Investment 954%
Approximate Payback 8 Months
$0
$5,000,000
$10,000,000
$15,000,000
$20,000,000
$25,000,000
$30,000,000
$35,000,000
$40,000,000
Year 0 Year 1 Year 2 Year 3 Year 4 Year 5
Benefits vs. Estimated Costs over 5 Year Horizon
Benefit Range
Estimated Cost
Likely Benefit Categories
Cost Reduction Productivity Improvements
Increased Revenues Regulatory and Compliance
9. Why Customers Select Informatica for MDM?
9
Agile than big players, less risky than smaller vendors
• Flexible, open, system agnostic (against big vendors)
• Complete capabilities out of the box (against smaller vendors)
Agile
Delivers Value Directly to Your Business Users
• Enable better business processes (with BPM)
• Reveal untapped yet valuable business relationship to gain new insight
Business User
Focused
Ensures Customer Success
• Advanced Customer Engineering (ACE)
• #1 in Customer Loyalty – 9 years in a row
Customer
Success
10. Recognized Industry Leader by Analysts
10
Fastest Growing MDM Vendor
MDM Revenue Growth: Informatica (+27.5%), IBM(+10%), Oracle(+10%), SAP(-12%), Tibco (-10%)
MDM Customer Growth: Informatica (+75), IBM (+60), Oracle (+33), SAP (Not Reported), Tibco (+21)
- Source: Gartner MQ for MDM of Customer Data 2014
Notes de l'éditeur
In an initial meeting, we first introduce Informatica MDM to provide a background about what we do, whom we have helped, and our key differentiators.
Informatica Intelligent MDM empowers organizations to deliver business value with complete and accurate views of business-critical master data – data about customers, products, suppliers and locations – as well as a trusted view of all customer relationships and their interactions across the enterprise.
Informatica works with industry leading companies to help them increase revenue and profits and gain a competitive advantage. We have 400+ customers, more than 50% of them are Fortune 500 and Global 500 companies. Some of our major customers include MerillLynch, Deutsche Bank, Nordstrom, BP, Coca Cola, Yahoo, Panera Bread and MD Anderson Cancer Center.
Informatica has a proven track record of success with Fortune 500 companies across 35+ industries, who have implemented our flexible and proven MDM solution to tackle their most complex data-driven business challenges in Banking, Insurance, Life Science, Healthcare, High Tech, Oil and Gas and many other industries.
Our customers have leveraged our platform to solve their most pressing business problem that spans across any type of data – whether it be customers, products, channel partners, locations, etc. We support all types of MDM deployment styles – such as registry, consolidated, coexistence or transactional. And they have done this all in a matter of months not years delivering rapid time-to-value.
We are also been rated as #1 in customer loyalty – 9 years in a row. Informatica has received best score in overall value received for the price. Link -> http://www.informatica.com/us/company/news-and-events-calendar/press-releases/informatica-top-marks-customer-loyalty-2014.aspx#fbid=id3NVKlQ8aT
To accelerate MDM implementation, 100+ business solutions such as Total Customer Relationship and Asset Data Management based on Informatica platform. These solutions are created to deliver superior results and to progress faster towards business critical multi-domain MDM golas.
This is our credibility slide. In this slide, we discuss that our very large customers, that have billions of dollars in revenue, are using our MDM technology to solve mission critical business problems, delivering value that’s measured in millions of dollars.
First of is UPMC
- Informaitca provided a platform for comprehensive analytics approach to enable UPMC treat each patient in a personalized way to produce the best possible results. This was achieved by integrating clinical, financial, administrative, genomic and other information to create self-service environment, putting data in the hands of decision-makers.
Next is ICON
- Informatica MDM solution delivers 360-degree insights into clinical studies and site related program activities at ICON via a interoperable, multi-domain MDM solution enabling continuous monitoring of clinical trials process, optimized operations based on real-time alerts and data insights, mitigated risks, lowered cost of trial development, execution and post-trial analysis
This page is designed for client stories who have implemented security master in financial industry vertical.
First of is Deutsche Bank
Informatica MDM used for critical trade execution and credit risk management. Project initiated by CEO after he received complaints from customers about high rate of failed/ delayed trades. Informatica MDM keeps 200+ downstream systems synchronized with the most accurate legal entity information related to securities that are being traded within that system, resulting in $59million savings over 5 years.
Second, Barkleys’
Informatica MDM to maintain a central repository of products globally
Ensure consistency & accuracy of all product data business rule
Single point for data maintenance decreased manual reconciliation expenses by 30%
Applications access correct securities data quicker and more efficiently mitigating trade delays and failures by 40%
This page is designed for client stories who have implemented counterparty hub
First of is State Street Bank
Informatica MDM Hub as a Counterparty Hub for managing trusted repository of global hierarchies consolidating data from internal and external sources, linking it to counterparty contracts, positions and credit ratings
Single point of reference for counterparty enabling accurate risk calculations and ultimately lower regulatory capital requirements
1-week ROI study revealed $8M firm benefits and $30.4M soft benefits over 5 years.
Second, UBS’
Data Quality Significantly Enhanced.
Clearly defined process for changing/correcting data (centralised)
Match and Merge processing significantly enhanced
Audit Trail and history of all changes (upstream or user) to a golden record are clearly stated
Clean and easy to use Service Framework (SIF) made development of our own application on top of MDM clean and easy
Seamless Integration with Oracle
Legal and Risk Hierarchies Relationships now available to consuming applications
High Quality Customer Support
Focus at the bottom – business-critical data required by the business is housed in multiple systems, both on-premise and in the cloud. This data is duplicated across these systems, and hence is inconsistent. As a result business functions at the top – sales, marketing, and customer service – have to access these multiple systems to perform their daily job functions. There are three problems in this picture:
There’s no single, trusted view of the customer across these data silos
Since there’s no single view, there’s also a lack of the customer relationships – employees have no idea what products/ services the customer owns, who are the other household members, and
There’s a lack of what transactions/ interactions the customer has with the organization
All these challenges give rise to data governance chaos. The problem snowballs.
This slide shows you the benefit versus the estimated cost of implementing MDM. As you can see the benefits largely overway compared to cost making this a great investment for the organizations.
Few important points here to look are –
A staggering return on investment (ROI) of 954%
Approximate payback happens within 8 Months of implementation
Net present value of 13M+
Customer who implemented MDM see the advantages in following areas (In that order)
Productivity improvement
Increased revenue
Reduced cost
Regulatory compliance
So why do customers such as the ones just mentioned choose Informatica?
Simply put, it’s because our solutions are unique in that they:
Agile
We are more agile in MDM implementations than any other big players at the same time less risky than smaller vendors.
Informatica MDM is a flexible, open and system agnostic as against other big vendors
Informatica MDM provides complete capabilities required in MDM, out of the box as against small vendors.
Business User Focused
Informatica MDM delivers value directly to your business users by enabling better business processes (With integrated BPM)
Provides complete picture of valuable business relationships to gain new insights.
Customer Success
Informatica MDM provides Advanced Customer Engineering (ACE) and is #1 in customer loyalty for 9 years in a row. Moreover, Informatica Gets Best Score in Overall Value Received for Price.
91 percent of Informatica customers surveyed said they intend to repurchase Informatica solutions.
97 percent of Informatica customers with annual revenues in excess of $10 billion said they intend to repurchase from Informatica.
89 percent of Informatica customers said they are likely to spend at the same or higher levels in 2014 compared to 2013.
Check out press release here - http://www.informatica.com/us/company/news-and-events-calendar/press-releases/informatica-top-marks-customer-loyalty-2014.aspx#fbid=id3NVKlQ8aT
FIT customer business problems, and are proven across numerous solutions spanning several industries
They deliver FAST time to value, such as with rapid channel onboarding, and our implementations typically deliver value within months, not years in every phase of the project
They are Flexible, enabling you to start small, with a focused, high-value project, and expand from there (as apposed to a BIG-BANG approach which is high-risk and often misses the mark)
And lastly, but most importantly, they are BUSINESS-USER FOCUSED, to empower business users with access to relevant, trustworthy data and reveal untapped yet valuable business relationships to gain new insight.
Faster revenue growth than the market & mega-vendors
Informatica = +27.5%
Market = +12.2%
IBM = +10%
Oracle = +10%
SAP = -12%
Most # of customers added than all MDM vendors
Informatica = +75
IBM = +60
Oracle = +33
SAP = Not reported
Source: 2014 Gartner MQ for MDM of Customer Data
Number of customers went down for every vendor. EX: IBM – 90 in 2013, 60 in 2014
Based on our relentless pace of innovation, Informatica has proven leadership in all they key information infrastructure categories.
Data Integration: Leader in the Magic Quadrant from Gartner 2014.
Data Quality: Leader in the Magic Quadrant from Gartner 2013.
MDM (Customer Data Solutions): Leader in the Magic Quadrant from Gartner 2014.
Cloud: Leader in the Magic Quadrant from Gartner 2014
Data Masking: Leader in the Magic Quadrant from Gartner 2013.
Data Archiving: Leader in the Magic Quadrant from Gartner 2014.
The Forrester Wave™: Data Virtualization, Q1 2012, January 2012
The Forrester Wave™: Enterprise ETL, Q1 2012, February 2012
The Forrester Wave™: Hybrid2 Integration, Q1 2014, February 2014
The Forrester Wave™: Master Data Management Solutions, Q1 2014, February 2014
The Forrester Wave™: Product Information Management (PIM), Q2 2014, May 2014
The Forrester Wave™: Data Governance Tools, Q2 2014, June 2014
The Forrester Wave™: Big Data Streaming Analytics Platforms, Q3 2014, July 2014