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The Art of Delegation:
Seven ‘rights’ of
effective delegation
delegation
• Delegation is.....
– A powerful developmental tool
– A way of motivating other
– A long-term time management technique
- Not always easy........
What stops people
delegating to others?
“They won’t do as good a job as I would!”
“By the time I’ve shown them, I could have done
it myself”
“Heck, they might be better at it than me!”
Who benefits from effective delegation?
You The staff The organisation
Free up time
Reduce stress levels
Work done by the best
person for the job
Motivated staff
Encourages trust
Skills development
Increases motivation
levels
Stimulates creativity and
problem solving
More people who can do
critical roles
Builds a stronger team
Greater efficiency
The ‘rights’ of effective delegation
1. The right task: Create a list of
everything you do. Cross out anything
you should NOT delegate (things
delegated to you, things that need you
personally). From what’s left – what
do you know well enough to teach
someone else? What’s large enough,
or done regularly enough, that it’s
worth teaching someone else to do it?
The ‘rights’ of effective delegation
2. The right person: It’s so easy to
always delegate to the person you
trust the most – your ‘right hand’.
Before you delegate, make a list of
who could do it. Who has the time?
Who has the expertise? Who might
enjoy it? Who could be developed?
The ‘rights’ of effective delegation
3. The right reason: Before you
actively delegate a task – think
about why you’re doing it.
What do you expect to get from
delegating it? Why have you
chose the person you have?
The ‘rights’ of effective delegation
4. The briefing: Effective delegation
is easily undermined by poor
briefings. Paint a picture in your
mind of the outcome your expecting
– then explain that to the person
you’re delegating too!
The ‘rights’ of effective delegation
5. The right timescale: When
agreeing a deadline – remember
that this task is familiar to you, but
may be the first time the delegatee
has seen it. Ask them how long they
feel they need. And once agreed –
stick to it!
The ‘rights’ of effective delegation
6. The right resources: There’s little
more frustrating than being asked
to do something for someone
without being given the access to
the resources needed to do the job.
Make sure the equipment, budget
and training/support needed is
available.
The ‘rights’ of effective delegation
7. The right monitoring: Delegation
is ‘eyes on, hands off’. From the
outset agree when you expect to
be up-dated without creating a
situation where you end up
investing as much time checking
off every little detail that you
could have done it yourself.
3 Things to Remember:
1. Delegation is a two-way process; seek
feedback on what you did well when delegating
2. Delegation can go up as well as down
3. Other people will do things
differently to you. That doesn’t
necessarily mean it’s wrong!
“I not only use all the brains that
I have, but all that I can
borrow”
McCrudden Training Ltd
Archer House
Britland Estate
Northbourne Road
Eastbourne
East Sussex
BN22 8PW
www.mccrudden-training.co.uk
0845 257 5871
Connect with us.....
@McCruddenTrain
Google+ Page
YouTube Channel
McCrudden Training
mccruddentraining

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McCrudden Training: The Art of Delegation for Leaders

  • 1. The Art of Delegation: Seven ‘rights’ of effective delegation delegation
  • 2. • Delegation is..... – A powerful developmental tool – A way of motivating other – A long-term time management technique - Not always easy........
  • 3. What stops people delegating to others? “They won’t do as good a job as I would!” “By the time I’ve shown them, I could have done it myself” “Heck, they might be better at it than me!”
  • 4. Who benefits from effective delegation? You The staff The organisation Free up time Reduce stress levels Work done by the best person for the job Motivated staff Encourages trust Skills development Increases motivation levels Stimulates creativity and problem solving More people who can do critical roles Builds a stronger team Greater efficiency
  • 5. The ‘rights’ of effective delegation 1. The right task: Create a list of everything you do. Cross out anything you should NOT delegate (things delegated to you, things that need you personally). From what’s left – what do you know well enough to teach someone else? What’s large enough, or done regularly enough, that it’s worth teaching someone else to do it?
  • 6. The ‘rights’ of effective delegation 2. The right person: It’s so easy to always delegate to the person you trust the most – your ‘right hand’. Before you delegate, make a list of who could do it. Who has the time? Who has the expertise? Who might enjoy it? Who could be developed?
  • 7. The ‘rights’ of effective delegation 3. The right reason: Before you actively delegate a task – think about why you’re doing it. What do you expect to get from delegating it? Why have you chose the person you have?
  • 8. The ‘rights’ of effective delegation 4. The briefing: Effective delegation is easily undermined by poor briefings. Paint a picture in your mind of the outcome your expecting – then explain that to the person you’re delegating too!
  • 9. The ‘rights’ of effective delegation 5. The right timescale: When agreeing a deadline – remember that this task is familiar to you, but may be the first time the delegatee has seen it. Ask them how long they feel they need. And once agreed – stick to it!
  • 10. The ‘rights’ of effective delegation 6. The right resources: There’s little more frustrating than being asked to do something for someone without being given the access to the resources needed to do the job. Make sure the equipment, budget and training/support needed is available.
  • 11. The ‘rights’ of effective delegation 7. The right monitoring: Delegation is ‘eyes on, hands off’. From the outset agree when you expect to be up-dated without creating a situation where you end up investing as much time checking off every little detail that you could have done it yourself.
  • 12. 3 Things to Remember: 1. Delegation is a two-way process; seek feedback on what you did well when delegating 2. Delegation can go up as well as down 3. Other people will do things differently to you. That doesn’t necessarily mean it’s wrong!
  • 13. “I not only use all the brains that I have, but all that I can borrow”
  • 14. McCrudden Training Ltd Archer House Britland Estate Northbourne Road Eastbourne East Sussex BN22 8PW www.mccrudden-training.co.uk 0845 257 5871
  • 15. Connect with us..... @McCruddenTrain Google+ Page YouTube Channel McCrudden Training mccruddentraining