The slides have been prepared and revised by undergraduate engineering students at UET, Lahore. They presented it for their evaluation for the subject 'Communication Skills'.

1. Presented to: Ma’am Mehvish Riaz,
Assistant Professor, UET, Lahore.

2. What is
Anger??
Anger experts
describe this
human emotion as
a primary, natural
emotion which has
evolved as a way of
surviving and
protecting yourself
from what is
considered a
wrong-doing.
Types of anger:
•Hasty and sudden anger
•Settled and deliberate anger
•Dispositional anger

3. CAUSES OF DANGER
SADNESS
GUILT
FEAR
FRUSTRATI
ON
DISAPPOIN
TMENT
HURT

4. • Anger is basically an expression of
helplessness. When you want to change
something but you cannot, you feel hurt and
consequently express this frustration in the
form of anger.

5. Effects of Anger
Health problems
• Aches and pains, usually in
the back and head.
• High blood pressure, which
can, in severe cases, lead to
serious complaints such as
stroke or cardiac arrest.
• Sleep problems.
• Problems with digestion.
• Skin disorders.
• Reduced threshold for pain.
• Impaired immune system.
Psychological problems
• Depression
• Reduced self confidence.
• Eating disorders.
• Alcoholism.
• Substance abuse.
• Self-injury.

7. How anger effects at workplace
The workplace is an
environment likely to
provoke feelings of anger
and the consequences of
poorly manages anger in
the workplace can range
from increased turnover
and reduces productivity
to property damage and
physical injury or worse.

8. Immediate Physical Components of Anger
• Adrenal glands release.
• Epinephrine surges.
• Heart beats faster.
• Blood pressure rises.
• Muscles in chests, back
and arms may tense up.
• Body may sweat; flush
or pate; feel clammy.

9. The Results of Anger:
Potential Career Problems
• Individuals carry secret or open grudges against you.
• You get a reputation for losing your temper.
• You get a reputation for abusing others.
• You become a target of lawsuits and not juridical hearings.
• You get a reputation for making judgment errors in the heat of the moment.
• Those with grudges against you try to thwart your explicit goals.
• People are less likely to want to work with you or for you.
• Risk-averse senior management tries to avoid having you on their projects.
• Clients, customers and vendors try to avoid contact with you.

11. How anger destroys our immune system

13. Anger Related Questions
• What are your top 5 anger
triggers?
• What things made your anger
worse?
• Do you think you will ever be
able to control your anger?

14. Don’t worry! Here is a way to control anger
Anger Management is a term used to
describe the skills you need to recognize
that you, or someone else, is becoming
angry and take appropriate action to deal
with the situation in a positive way.

15. The Question is

16. 1. Think before you
Speak
2. Do some Exercise
Physical activity can
help reduce stress
that can cause you
to become angry

17. 3. Take a time out
Give yourself short
breaks during times of
the day that tend to be
stressful. A few
moments of quiet time
might help you feel
better prepared to
handle what's ahead
without getting irritated
or angry.
4. Stick with ‘I’
statements
Use "I" statements
to describe the
problem. For
example, say, "I'm
upset that you left
the table without
offering to help
with the dishes"
instead of "You
never do any
housework."

18. 5. Don’t hold a
grudge
Forgiveness is a
powerful tool. Don’t
crowd yourself with
bitterness. You can
forgive someone who
angered you, and make
your relationship strong
and healthy again.
6. Use humor to
release tension
Lightening up can help
diffuse tension. Use
humor to help you face
what's making you
angry and, possibly, any
unrealistic expectations
you have for how things
should go.

19. 7. Laughter Yoga
• Laughter yoga (Hasyayoga) is a
practice involving prolonged
voluntary laughter. This type of yoga
is based on the belief that voluntary
laughter provides the same
physiological and psychological
benefits as spontaneous laughter.
• In the mid-1990s, laughter yoga was
practiced in the early mornings in
open parks, primarily by groups of
older people.
• Laughter yoga is found in 53
countries. There are about 5,000
Laughter Yoga clubs worldwide

20. Scientific Evidence
Laughter has been shown to decrease cortisol, the
body's stress hormone. When this hormone is
elevated it can cause issues like high blood
pressure, weight gain, and memory loss. It also
increases endorphins, which lowers pain in the
body. Yoga has been shown to decrease cortisol and
increase endorphins.

21. 8. Change your Posture/Position
The physiological effects derived from changes in body
position are improvements and stabilization of blood
pressure, pulse and breathing rhythm.
Moreover, it results in psychological consciousness that as a
human being, one is weak. It is hoped that this awareness
will eliminate the sense of pride and arrogance that exists
in oneself.

22. Forget everything and recite this
“Anger comes from the Satan, and
the Satan was created from fire,
and fire is extinguished by water,
so if one of you gets angry, let him
perform Wudu (ablution).” (Abu
Dawud 4784).

23. BOOK BY
‘HOWARD KASSINOVE’
VIDEO BY
ECKHART TOLLE
https://www.youtube.com/wa
tch?v=aqX5IFKYFWk

24. THANK YOU…