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Crafting The Perfect Proposal - WordCamp Asheville 2019
1.
2. Who Am I?
• Co-owner of Adcock Creative Group
• Full-time Freelancer for over 9 years
• Speaker at WordCamps (Atlanta, Miami, Birmingham)
• melanie@adcockcreativegroup.com
4. Why?
• Honestly, I hate writing proposals.
• I’d avoid it or spent hours on them
• I wanted to automate and expedite the process
• Share what I have learned.
5. Proposal vs. Quote
• A quote is a list like an invoice or shopping list
• Proposal can position you as an expert.
• Presents the value of the service you provide
6. What Not to Include
• Avoid technical terms
• Don’t list plugins by name
• Don’t itemize costs unless you are breaking the
project down into phases.
7. What To Include
• Business Snapshot
• Business Needs / Target Audience Needs
• Scope of Work
• Investment
• Process
• Contract *
8. Let The Client Write It
• Interview - have a list of questions to ask during the
client interview
• Website Worksheet
• Only write a proposal if you have a chance. ASK
ABOUT THEIR BUDGET.
9. Proposal Contents
• Business Snapshot
• Business Needs
• Audience Needs
• Solution (Scope of Work)
• Investment
• Agreement (Contract)
• Next Steps (sign and pay)
10. Contracts
• Have a lawyer look at it
• Time Frames
• Suspended/Abandoned
Projects
• Fees, Payments, Refunds,
Late Payments, Collections
• Termination
• Process
• Browser Compatibility
• Changes after launch
• Third Party Images
• Legal Pages
• Intellectual Property
• Plugin Licenses
• Security
• Hosting
11. Contracts
• Updates and Backups
• Care / Maintenance Plans
• Third Party Services
• Email Deliverability
• Disclosure to Law
Enforcement
• Marketing and Attribution
Link
• Indemnification
• Choice of Law and Forum
• Refusal or Discontinuation
of Service
• Disclaimer of Warranty
• Limitations of Damages or
Liability
12. Tools For Proposals
• Word or Pages
• Better Proposals (http://bit.ly/2LwU42L)*
• BidSketch
• Proposify
• 17 Hats
• Plutio
13. Guide the Client
• Optional: Offer to go over the proposal with the client via phone,
Skype, or Zoom
• Get the deposit before doing ANY work