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Designing MVP
 Experiments
Agile Experience Design | April 15, 2013
Melissa Perri
Currently
Product Designer, Conductor

Formerly
Product Manager, OpenSky
Programmer, Barclays

Contact Me
melissaperri@gmail.com
melissaperri.com




      @lissijean
Why
   MVP?
@lissijean
“Match your taste
             with the exceptional
             finds of industry
             insiders.”




@lissijean
@lissijean
My way is faster.
                    I don’t know how to
                            use it.

This isn’t what I
    needed.
                    The information I want to
                         see isn’t on here.
@lissijean
@lissijean
@lissijean
Validate
             Before
             Building
@lissijean
Build
      Learn



              Measure
@lissijean
Iterate your way to
Product/Market Fit
              your users


 @lissijean
MVP
Minimum Viable Product
@lissijean
@lissijean
@lissijean
MVP
Smallest amount of work
  to test your idea.
 @lissijean
MVP
              =
Experiment
@lissijean
MVP
          !=
         MFS
@lissijean
@lissijean
MVPs
Non Prototype
Emails
Sign Up Boxes
Forms
Phone Calls
Interns
Concierge
Fake it

 @lissijean
MVPs
Non Prototype        Prototype
Emails          Sketches
Sign Up Boxes   Lo-fi Wireframes
Forms           Clickable Wireframes
Phone Calls     Visual Design
Interns         Clickable Visual Design
Concierge       Coded Prototype
Fake it

 @lissijean
Examples

@lissijean
@lissijean
@lissijean
Subscription




@lissijean
GOOD MVPs
Do not look out of place.
Blend with the current style.


@lissijean
The Process
• Define customer problem
• Investigate assumptions

• Build a test

• Measure customer behavior

• Evaluate success

• Pivot or Persevere




    @lissijean
@lissijean
@lissijean
             Define
Customers want twitter-like
     messages in their feed.



@lissijean
Not a problem.
    Customers want twitter-like
     messages in their feed.



@lissijean
Real Problem
      Customers don’t think the
       curators are authentic.



@lissijean
Investigate
@lissijean
Assumptions
  Shoppers will buy from curators they think are
  authentic.

  Shoppers read the messages in their home feeds.

  Shoppers think tweets are authentic.




@lissijean
Riskiest Assumption
Shoppers will buy from curators they think are authentic.


Shoppers read the messages
in their home feeds.
Shoppers think tweets are authentic.




@lissijean
GOOB
@lissijean
@lissijean
             Build
@lissijean
@lissijean
Measure
@lissijean
Vanity Metrics
Visits
Pageviews
Time on Page
Downloads
Registered Users




 @lissijean
Vanity Metrics     Actionable Metrics
Visits             Clicks
Pageviews          Scrolling
Time on Page       Options on Submit
Downloads          Cancel
Registered Users   Purchases
                   Abandon Carts



 @lissijean
@lissijean




              Data
       My first, my last, my everything.
@lissijean
Time   x   # People   x   Salary

    Minimum Success Criteria



@lissijean
Start Testing




@lissijean
@lissijean
Evaluate
@lissijean
@lissijean
2

@lissijean
MVP Round 2




@lissijean
Success!
2x Open Rate
3x Purchases


 @lissijean
Let’s
              Do
             This!
@lissijean
@lissijean
             Define
Macy’s customers
need
guidance when shopping
because
they cannot find what they want
or
they are not sure what they want.

@lissijean
Investigate
@lissijean
Write down
   assumptions.
@lissijean
Pick Riskiest
    Assumption.
@lissijean
@lissijean
             Build
Decide on
               test.
@lissijean
Measure
@lissijean
List out data
      to collect.
@lissijean
Minimum
             Success
             Criterion.
@lissijean
@lissijean
“MVPs are just half-assed, ugly
         features.”




@lissijean
@lissijean
MVPs are only a test.




 @lissijean
Test
             Validate

@lissijean
             Optimize
LEARN
@lissijean
Online Skillshare Class

  Product Management:
     The Lean Way
        http://skl.sh/VBWf3G


@lissijean

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Designing MVP Experiments