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How to create a
marketing strategy
that converts
By Meritxell Garcia
INDEX
• Why a website?
• What are our options
• How does Inbound marketing work?
• Take me to that journey
• SoG strategy
• What we need
Hope is not a
strategy
What do we want?
• Build brand awareness
• Create brand engagement
• Establish thought leadership
• Generate high lead volume
• Close deals
• Nurture customer relationships –
repeat purchase
Define goals
Generate revenue!
Generate recurring
revenue!
Outbound Marketing
How do we do it?
Inbound Marketing
(Interruption) (Permission)
Cold calling
Direct email
(Spam)
TV Advertising
Radio Advertising
Paid search
SEO
Content marketing
(Blogging)
Social media
Podcasting
RSS
Inbound Marketing
Inbound marketing is the process of attracting
targeted audience by providing them helpful
content.
• 86% of people skip television ads
• 44% of direct mail is never opened
• 67% of B2C companies and 41% of B2B companies have
acquired a customer through Facebook.
• 57% of businesses have acquired a customer through
their company blog.
Source: HubSpot blog
Outbound Marketing Inbound Marketing
How does Inbound
Marketing work?
Requirements
Define Buyers persona
A buyer persona is a semi-fictional representation of
our ideal customer based on market research and real
data about our existing customers
Define Buyer’s Journey
The buyers Journey is used to describe the stages of
buyer persona in the Buying process
It is the active research process someone goes through
leading up to making a purchase
Define Buyer’s Journey
A Buyer’s Journey is divided into 3 stages
Awareness Consideration Decision
The persona
is
experiencing a
real problem
The persona
is clear
about his or
her problem
also has an
idea about
the solution
The persona
decides the
solution
At every step of the journey we step in the
following process:
Awareness
Attract
Consideration
Convert
Decision
Close
Delight
stranger visitor lead customer
promoter
Return
stranger
Marketing Funnel
Attract Convert Close
Take me to that
Journey
• 31 year old lady
• English speaking
• Restorative (problem
solver)
• Works in Digital
• Interested in
Marketing, Social media
and Consumer behaviour
analysis
• * Likes the occasional drink 
Define Buyers persona
Define Buyer’s Journey
• She has been prompted with
a problem at work: How to
sell the company’s product
• She does research to find a
solution (restorative
nature)
Awareness
stranger
visitor
• Meri has heard of inbound marketing
as a possible solution for B2B
companies without astronomical
budgets
• Searches the term “Inbound
marketing for B2B” on Google
• SERPS serve “ How to build a B2B
inbound marketing machine” as one
of the first 3 options
• Meri clicks on the article, link to
blog post at“newbreedmarketing.com
• 20 pages of premium content
• Solves some of her doubt
• FREE
• Makes Meri happy
?
visitor lead
Consideration
No way! I
want more!
visitor lead
Wait…what! even more FREE stuff
Lead nurturing
B2B lead
nurturing focuses on
educating qualified
sales leads who are not
yet ready to buy.
2 days
later…
What has been Meri’s buyer’s journey
Awareness
Attract
Blog post
FREE guide to
inbound marketing
FREE Social
Prospecting workbook
Consideration
Convert
FREE inbound
marketing cheat
sheet
Decision
Close
?
Return
Lead nurturing
SEO
The Strategy
1.Attract
visitors
3.Leads
into
prospects
2.Visitors
into leads
A continuous process
1.How will we attract new visitors?
1. Focus on content creation and invest in our blog- The more we
create the more organic traffic we will generate
2. Deploy infographics – Infographics get shared more often than
most types of content. This makes them ideal candidates for
traffic generation campaigns that make use of content marketing.
For instance on Pinterest, Facebook and Twitter
3.Share slide shares and other presentations – Posting
information of Slideshare will help us increase both brand
awareness and website traffic through exposure to potential
customers
4. Add social sharing buttons on our site- People won’t just
copy and paste content on their facebook, we need to make it
easy for them to promote us
5. Write guest posts for top industry sites- it’s great for
traffic and authority
Social Media sharing
Slideshare
Infographics
Guess blogging
2.How will we turn visitors into leads?
1. Offer good quality premium content ready for
download
• Whitepapers
• Ebooks
• How to guides
• Checklists
• 3 series video
2. Sign up to our newsletter
3. Sign up to our blog
3.How will we turn leads into prospects?
1. Establish an automated email system
2. Contact the prospect within reasonable time
3. Offer immediate value
• Webinar
• Case study
• FAQ sheet
• Brochure
• Cheat sheet
4. Give clear CTA, eg download, sign up, call
5. Offer the opportunity to have a consultation
6. Track, track,track…and optimize
Lead nurturing- email marketing process
Social Media Marketing
Email MarketingContent Marketing
• It establishes us
as thought
leaders
• It attracts
people with real
interest in our
brand
• It helps grow a
long-term
audience
• Low cost
• It accounts for a huge portion of referral traffic to
our site (distributes content)
• It increases brand awareness
• It shows that our brand is active-legitimates the
brand
• Low cost
• It targets people
who have actively
opted in
• It allows
segmentation
• It can be tracked
easily
• Low cost
Channels of interaction
How will we track ROI?
Content Marketing
• Total visits
• Unique visits
• impressions
• Downloads
• Time on site
• Bounce rate
• Conversions: subscribers,
leads
• Inbound links
Social Media Marketing
• Engagement: likes,
comments, shares, mentions
• Reach
• Fans, followers
• Increase traffic to
website
• Sales from social media
Email Marketing
• Open rate
• Click rate
• Conversion
rate
• Conversion
Value
• Total cost
• Total value
Inbound marketing strategy

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Inbound marketing strategy

  • 1. How to create a marketing strategy that converts By Meritxell Garcia
  • 2. INDEX • Why a website? • What are our options • How does Inbound marketing work? • Take me to that journey • SoG strategy • What we need
  • 3. Hope is not a strategy What do we want?
  • 4. • Build brand awareness • Create brand engagement • Establish thought leadership • Generate high lead volume • Close deals • Nurture customer relationships – repeat purchase Define goals Generate revenue! Generate recurring revenue!
  • 5. Outbound Marketing How do we do it? Inbound Marketing (Interruption) (Permission) Cold calling Direct email (Spam) TV Advertising Radio Advertising Paid search SEO Content marketing (Blogging) Social media Podcasting RSS
  • 6.
  • 7. Inbound Marketing Inbound marketing is the process of attracting targeted audience by providing them helpful content. • 86% of people skip television ads • 44% of direct mail is never opened • 67% of B2C companies and 41% of B2B companies have acquired a customer through Facebook. • 57% of businesses have acquired a customer through their company blog. Source: HubSpot blog
  • 10. Requirements Define Buyers persona A buyer persona is a semi-fictional representation of our ideal customer based on market research and real data about our existing customers Define Buyer’s Journey The buyers Journey is used to describe the stages of buyer persona in the Buying process It is the active research process someone goes through leading up to making a purchase
  • 11. Define Buyer’s Journey A Buyer’s Journey is divided into 3 stages Awareness Consideration Decision The persona is experiencing a real problem The persona is clear about his or her problem also has an idea about the solution The persona decides the solution
  • 12. At every step of the journey we step in the following process: Awareness Attract Consideration Convert Decision Close Delight stranger visitor lead customer promoter Return stranger
  • 15. Take me to that Journey
  • 16. • 31 year old lady • English speaking • Restorative (problem solver) • Works in Digital • Interested in Marketing, Social media and Consumer behaviour analysis • * Likes the occasional drink  Define Buyers persona Define Buyer’s Journey • She has been prompted with a problem at work: How to sell the company’s product • She does research to find a solution (restorative nature)
  • 17. Awareness stranger visitor • Meri has heard of inbound marketing as a possible solution for B2B companies without astronomical budgets • Searches the term “Inbound marketing for B2B” on Google • SERPS serve “ How to build a B2B inbound marketing machine” as one of the first 3 options • Meri clicks on the article, link to blog post at“newbreedmarketing.com
  • 18.
  • 19.
  • 20.
  • 21. • 20 pages of premium content • Solves some of her doubt • FREE • Makes Meri happy
  • 23. No way! I want more!
  • 25. Wait…what! even more FREE stuff Lead nurturing B2B lead nurturing focuses on educating qualified sales leads who are not yet ready to buy. 2 days later…
  • 26. What has been Meri’s buyer’s journey Awareness Attract Blog post FREE guide to inbound marketing FREE Social Prospecting workbook Consideration Convert FREE inbound marketing cheat sheet Decision Close ? Return Lead nurturing SEO
  • 29. 1.How will we attract new visitors? 1. Focus on content creation and invest in our blog- The more we create the more organic traffic we will generate 2. Deploy infographics – Infographics get shared more often than most types of content. This makes them ideal candidates for traffic generation campaigns that make use of content marketing. For instance on Pinterest, Facebook and Twitter 3.Share slide shares and other presentations – Posting information of Slideshare will help us increase both brand awareness and website traffic through exposure to potential customers 4. Add social sharing buttons on our site- People won’t just copy and paste content on their facebook, we need to make it easy for them to promote us 5. Write guest posts for top industry sites- it’s great for traffic and authority
  • 34. 2.How will we turn visitors into leads? 1. Offer good quality premium content ready for download • Whitepapers • Ebooks • How to guides • Checklists • 3 series video 2. Sign up to our newsletter 3. Sign up to our blog
  • 35. 3.How will we turn leads into prospects? 1. Establish an automated email system 2. Contact the prospect within reasonable time 3. Offer immediate value • Webinar • Case study • FAQ sheet • Brochure • Cheat sheet 4. Give clear CTA, eg download, sign up, call 5. Offer the opportunity to have a consultation 6. Track, track,track…and optimize
  • 36. Lead nurturing- email marketing process
  • 37. Social Media Marketing Email MarketingContent Marketing • It establishes us as thought leaders • It attracts people with real interest in our brand • It helps grow a long-term audience • Low cost • It accounts for a huge portion of referral traffic to our site (distributes content) • It increases brand awareness • It shows that our brand is active-legitimates the brand • Low cost • It targets people who have actively opted in • It allows segmentation • It can be tracked easily • Low cost Channels of interaction
  • 38. How will we track ROI? Content Marketing • Total visits • Unique visits • impressions • Downloads • Time on site • Bounce rate • Conversions: subscribers, leads • Inbound links Social Media Marketing • Engagement: likes, comments, shares, mentions • Reach • Fans, followers • Increase traffic to website • Sales from social media
  • 39. Email Marketing • Open rate • Click rate • Conversion rate • Conversion Value • Total cost • Total value