The document is a recommendation letter for Merla and her handyman service Merts Odds n Ends. The author works long hours from home with few normal business days off, making it difficult to schedule tasks like waiting for repairs. Merla has shown great flexibility in working around the author's schedule, and has proven dependable, professional, and efficient in providing assistance with tasks around the new home. The author highly recommends Merla and her services to others needing help from a local and reliable person.