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This document describes Metso's Life Cycle Services programs for aggregates customers. It outlines three progressive program levels - Equipment Support, Maintenance, and Maintenance & Optimization - that provide customized solutions matching different customer needs. The programs are designed to increase profitability, improve cash flow, ensure high equipment reliability and availability, and optimize production processes. Examples of three scenarios illustrate how different Metso Life Cycle Services programs could address specific challenges for a quarry owner, regional aggregates producer, and large stationary plant.
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Lcs aggregates bauma academy
- 1. Metso Life Cycle Services Aggregates Because every stone counts
- 2. © Metso© Metso Life Cycle Services Aggregates Helping you invest in your future - today • Your aims and challenges • How Life Cycle Services programs work • Customized solutions that fit - Scenario 1 - Scenario 2 - Scenario 3 • Lowering your risks • Aligning to your KPI’s • Bringing it all together… MSE Marketing, April 11, 2016. Commercial presentation.2
- 3. © Metso© Metso Your aims Understanding your aims and challenges 3 Maximize profitability Your challenges • Gaining access to trained maintenance experts with in-depth knowledge of your equipment • Dealing with multiple parties for parts & servicing of equipment • Having access to capital to invest in new crushing & screening assetsMinimize risk Improve cash flow Put safety first
- 4. © Metso© Metso Increased Profitability Equipment Support Program Maintenance Program Optimization Program Metso Service portfolio Service solutions to secure maximum customer profitability Life Cycle Services Increase availability Increaseproductivity 4 Production essentials Wear partsSpare partsEquipment Higher reliability Installation & Commis- sioning Maintenance, inspections, repairs, training Automation & Process control Optimized Performance Refurbishments and upgrades Experts evaluation, equipment & processs optimization Advanced Processs Control
- 5. © Metso© Metso • Everything from program 1 • Maintenance planning • Preventive maintenance • Parts consignment stock • Wear parts replacement labor • Metso Metrics Services • Scheduled inspections & extended warranty • Wear and spare parts delivery plan • Guaranteed lead times on parts • Everything from programs 1 & 2 • Metso Maintenance Management Solution (CMMS) • Liner wear rate optimization • Crusher optimization • KPI’s monitoring Metso Life Cycle Services Aggregates programs Progressive program levels matching your needs 5 1. Equipment Support Service 3. Maintenance & Optimization 2. Maintenance Service Backed by commercial terms and financial solutions that work for you
- 6. © Metso© Metso Life Cycle Services • Planned & predictable costs • Aligned to your production and goals • Improved cash flow • Access to high-performance equipment • Improved cash flow • Flexible contract durations Equipment financing solutions Payment solutions 6
- 7. © Metso© Metso What’s in it for you? Each program is focused on key benefits and access to highest warranty coverage 7 Life Cycle Services Purpose Main benefits Equipment Support Service (Program 1) Taking care of assets • Minimize risk of equipment failure • Lower spare and wear parts costs • Guaranteed delivery times Maintenance Service (Program 2) Managing assets maintenance • Improve profitability through better reliability • Reduced inventory costs • Lower maintenance costs + all above mentioned Maintenance & Optimization (Program 3) Optimizing process/operation performance • Improve profitability through optimized operations • Sustainable high-performance • + all above mentioned
- 8. A solution for every application A look at three sample scenarios
- 9. © Metso Different scenarios require different LCS programs Scenario 1 Scenario 2 Scenario 3 Quarry owner looking to purchase a single mobile crusher while maintaining cash flow Regional aggregates producer looking to maintain fleet performance and reliability Large stationary plant looking to squeeze more yield from the process 12
- 10. © Metso© Metso Date Author Title10 Access to capital to finance a new mobile crusher Metso Lokotrack® with an LCS Equipment Support Service contract with financing New crushing equipment and improved cash flow from Day 1 Scenario 1: Modernizing or purchasing a new crusher Challenge The Metso Solution Results
- 11. © Metso© Metso Date Author Title11 An LCS Maintenance contract with wears consignment Scenario 2: Maintaining a crushing fleet Challenge The Metso Solution Results Cost effective reliability & improved cash flows with monthly payment plans. Reduced inventory. Mapping out a maintenance strategy for multiple crushers
- 12. © Metso© Metso Metso centralized stock consignment of wear and spare parts 13 Maximize warranties Optimize downtime costs Reduce inventory costs
- 13. © Metso© Metso14 Improving end product quality and quantity Improved end product quality and throughput Scenario 3: Improving the process at a stationary aggregates plant Challenge The Metso Solution Results An LCS Maintenance and Optimization contract focused on improved crushing
- 14. © Metso© Metso Aligning to your KPI’s Measuring performance • Looking at the total cost of equipment ownership • Decide on KPI’s that matter to you and track them - Sustainability - Production & process - Benchmarking - Safety • Linked to bonus and penalty clauses Safety – LTIF, TRIF Total cost of ownership Product quality 16
- 15. © Metso© Metso Metso general presentation | Oct 201416 Minimize risk Maximize profitability Improve cash flow • Equipment Support Service • Maintenance Service • Maintenance & Optimization Service • Commercial programs Bringing everything together…. with Metso Life Cycle Services for Aggregates
- 16. Global aggregates know-how at your service Ask us how we can help.....
Notes de l'éditeur
- Good afternoon everyone, my name is Caroline Lecomte and I will present Metso’s new Life Cycle Services for the aggregates industry.
- We will look at how Metso has developed new Life Cycle Services PROGRAMS that are customizable to meet the aims, challenges and different type of applications of the Aggegates industry. We will look at how the Life Cycle Services bring Metso’s people, expertise and solutions together to help lower your risks while helping you achieve your objectives.
- Thanks to the 100 years of successful collaborations and serving aggregates customers from all corners of the world, we understand at Metso the challenges you are facing today when trying to achieve better efficiency, to produce more and better with less resources, or to ensure safety and best practices while remaining profitable and of course, competitive on your market.
- The service portfolio of Metso and partners is very comprehensive. We design, manufacture and supply the essentials elements for the production of high quality aggregates. We help our customers ensure higher reliability of their equipment through installation, maintenance and process control services performed by highly qualified and experienced specialists with more than 39 service centers, and 150 distributors and partners, serving customers in over 120 countries. Our local and global experts will also provide refurbishment, upgrades, evaluations and a wide range of optimization services to help our customers achieve higher performance. On top of that, Metso has now designed three Life Cycle Services programs that bring the right combination of essentials, reliability and performance services together to help our Aggregates customers increase their profitability.
- Just like any great recipe, the quality of the ingredients (our service elements), how we mix them together (the way we build our programs) and the little personal touch (how we customize them to your specifics) make a great difference and bring the best results. Metso has therefore designed three customizable Life Cycle Service programs. The scope of each program builds on the one preceding it. Program 1 Equipment Support Services takes care of your equipment with: Scheduled inspections by certified experts and highest extended warranty coverage Wears and spares delivery plan and guaranteed lead times Metso Fleet Management (where key data from your equipment is transmitted via satellite and accessible from a secured portal to help keep track of your equipment performance and life cycle services) The Equipment Support Services will help you reduce your spare and wear parts costs and lower the financial risks associated with unplanned shutdowns for maintenance. Program 2 provides the same services and benefits as Program 1 while ensuring the reliability of your equipment through: Developing the right maintenance strategy and plan and adapting it as needed over time and changes in your operation Performing preventive maintenance visits during which our experts will follow planned guidelines to detect and correct incipient failures before they can develop into breakdowns. Consign and make available for you the spares and wear parts that are planned in the annual maintenance plan. I will tell you more about the advantages of stock consignment for you in a few minutes. In Program 2, Metso is also doing the actual replacement of wear parts for you. Program 2 is designed to help you reduce your parts inventory and maintenance cost. The third program is focused on optimising the performance of your process and the quality of your outputs. In this program, not only do we provide all the services and benefits of programs 1 & 2, but We will also : manage your entire maintenance with our own Maintenance Management System optimize your liner wear performance and change rate Have our process experts implement the right solution to optimize your crusher performance And help you monitor your KPI’s Program 3 is really about reaching and sustaining high performance that is profitable for you. All three programs also give you the possibility: - to finance new equipment with competitive leasing programs to adapt the commercial terms of the LCS contract to your needs and constraints
- In times of CAPEX reduction everywhere, Metso equipment financing solutions allow you to get quicker and easier access to new equipment that will provide higher performance as your activity changes and grows. The different leasing solutions with monthly rents will help you better manage and improve your cash flow and choosing the duration and options for when your leasing contract will end. As part of every Life Cycle Services, Metso also proposes different payment plans to help you keep control and predict your operation costs. We propose Cost per Ton plans tied to your production and help you achieve your production and financial goals.
- On top of this, all Metso Life Cycle Services programs include the Metrics Services to help you easily have access to numerous key information and realize the savings and gains you are making with the program. A small modem is installed on your equipment transmits operation information via satellite to Metso Metrics secured portal. Key operating data dashboards and reports Operation and alarm information Equipment location Maintenance programs and log book such as machine hours, utilization rates, fuel consumption, alarms log, parameter changes, and location are all key information that help the Customer better manage his equipment.
- As part of the life cycle services programs, Metso is also proposing to consign the inventory of your parts for single or multiple sites. This will help you Maximize the warranty on your equipment with OEM spares and wear parts Optimize the time for parts replacement with planned and quick deliveries Also, and very important, accounting wise, in stock consignment, the ownership of the part is transferred only to your accounts receivables at its actual use, keeping the risk and responsibility on Metso and its partners instead of you.
- As mentioned, all these 3 Life cycle services programs build on the previous one and are customizable to the specifics of your operations to provide key benefits for you: Lowering financial risks and costs Increasing reliability of your equipment Reaching higher performance and sustaining it over time And with the commercial terms and leasing solutions, help you optimize your cashflow and remain profitable
- We will now look at three scenarios to give you examples of how our LCS programs can be customized to meet different challenges and what benefits they provide.
- In scenario 1, we will see how a quarry owner who needs to replace a mobile crusher can still his cashflow positive. In scenario 2, a regional aggregates producer looking for a solution to maintain the performance and reliability of his fleet is capable of keeping costs as low as possible with the right LCS program in place. In scenario 3, a large stationary plant manager is given a very short time frame to achieve new KPIs in order to get more yield from the operation.
- So in this first example, the quarry owner wants to replace his old crusher with a new Metso LT120 while improving cashflow. Our local Metso team proposes the LCS program 1, equipment support services in which is included financial leasing of the Lokotrack over a period of 60 months, together with two inspections a year and planned and guaranteed delivery of wear parts. The customer signs the LCS contract but starts paying his monthly fee only once the new Lokotrack is commissioned at his site, a few weeks later. From Day 1, the customer can enjoy positive impact on cash flow.
- In our second scenario, an aggregate producer needs to find the right strategy to control and better manage the maintenance costs of his fleet located at 6 different sites in a same region. Together with the customer, our local Metso partner define a maintenance strategy and opt for the LCS program 2 in one single contract and monthly fee covering all the 6 sites in order to optimize the maintenance costs, anticipating the shutdowns for preventive maintenance and having Metso to take care of wear parts consignment and replacement for all the crushers. The LCS solution in place allows for cost-efficiency, reliability of equipment and improved cashflow with adapted monthly payment plans and reduced inventory.
- The challenge in this third scenario is to improve the end product quality and quantity as new KPI’s and short time frame are given to a large stationary plant manager. Metso local team, together with the global process experts analyze the process with the customer and identify the bottlenecks and rooms for improvements. Together, they select the LCS program 3 and prepare a detailed program aligned to the new KPI’s, with focus on debottlenecking and optimizing the crushing stages during the first year in order to respect the timeline. Two major initiatives were implemented to improve the process: 1- liner wear optimization … 2- advanced process control with Metso VisioRock™ to result in improved end product quality and increased throughput for the customer. The LCS program is monitored and reviewed annually together with the customer to continuously improve and optimize the performance. When new equipment or equipment renewal appears to be the right choice for optimization, the LCS contract can be reviewed at any time to include a financial solution and evolve over time.
- LCS brings together Metso’s people, expertise and solutions to help you: Lower your risks Reduce the total cost of equipment ownership Decide on KPI’s that matter to you, monitor them and achieve higher performance. And Link what we guaranty to bonus and penalty clauses so that our Life Cycle Services contribute to increasing your operations profitability.
- We trust that this introduction will raise your interest and we will be happy to answer your questions for the next 15 minutes and meet with you to discuss your specific needs and how Metso Life Cycle Services can help you achieve your goals. Thank you!