1. Michael Campbell Dedicated Customer Service Professional
Available For Relocation
2450 Camellia Lane NW Unit #1223
Atlanta GA 30324
Cell: 678-777-5702
Email: pradamsc@aol.com
Career Profile
Customer-focused Salon Manager with a proven ability to grow a loyal client base and increase company
revenue through innovative sales techniques, including product placement and brand promotion. Well
informed of trends in fashion and interior design. Committed to delivering top-quality service by always
putting the customer first. Possess excellent communication skills required to engage with clients in a
meaningful way, thus, building their trust and respect. Proficient in motivating and coaching employees to
improve client services and product sales. Strong computer skills and an accelerated ability to learn new
systems.
Highlights
Sales Development Product and Service Recommendations
Training and Coaching Client Consultations
Customer Service Excellence Hiring and Recruiting
Inventory Control Policy and Program Development
Sound Judgment Team-Oriented
Education
Goldwell School of Acadamy Mayfair, London - The Arts of Management I Course, 1997 (Certified)
City and Guilds of London Institute, Diploma Awarded 1984
Experience
2014 - Present
ROC House Fitness Spa
Artistic Director/Salon Manager
Ensure that all customers are satisfied with their services and salon experience.
Recruit, interview and hire all salon employees.
Manage employees’ schedules and performance.
Provide opportunities for staff training in the latest techniques in the cosmetology industry.
Stay up-to-date on latest styling trends.
Frequently drive revenue by upselling additional services and products.
Assist with inventory control and restocking of products
Assist with maintaining visual standards, merchandising presentation, signage, lighting, and general
spa/salon maintenance
Oversee salon conditions in terms of appearance, cleanliness and safety, as well as making sure
all supply inventories are stocked.
2012 – 2014
Henry James Salon
Artistic Director/Manager
Kept salon operating profitably according to budgetary guidelines.
Established long-term client relationships that increased business and developed additional
opportunities through referrals and networking.
Creatively advertised company with businesses for cross-promotion.
Recruited, interviewed and hired all salon employees.
Supervised administrative functions and ensured all records, paperwork, schedules and payroll
remained up-to-date and filed appropriately.
2. Ensured facility operated according to all safety and regulatory guidelines.
Maintained adequate product stocks to meet customer needs and optimize revenue generation.
2010 – 2012
Paragon Your Salon
Stylist/Team Leader
Serviced high-profile clients with innovative color/cut/styling techniques.
Consistently increased revenue month to month.
Attended industry events and continuing education workshops.
2009 – 2014
GK Hair
Regional Educator
Educated hair stylist on GK Hair product line and services at seminars and shows.
2009 – 2010
Salon Ramsey
Artistic Director/Manager
Assisted in developing operations expanding 5 salon locations throughout metropolitan Atlanta GA.
Consistently received positive performance reviews from guests.
2008 – 2009
Lotus Hair Salon
Stylist
Used state-of-the-art techniques in coloring, chemical treatments and cutting.
Selected to attend conference at Goldwell Academy in Baltimore MD with Management.
2007 - 2008
Nani Salon and Spa
Artistic Director/Manager
Assisted new salon owner with all preparations prior to opening.
Managed operations, marketing, training, recruiting, customer service and HR functions.
Serviced high-profile clients with innovative color/cut/styling techniques.
1998 – 2007
Van Michael Hair Salon
**Recruited from London England to Atlanta Georgia by salon owner Van Council**
International Hair Stylist
Serviced high-profile clients with innovative color/cut/styling techniques.
Provided staff education on ethnic hair.
Styled hair for large events such as fashion shows and television sets.
1989-1998
Hyper Coiffure Salon, London England
A Goldwell Salon
Owner: Calvin Ratray
Artistic Director/Manager
Serviced high-profile clients with innovative color/cut/styling techniques.
Lead participant in fashion shows at Goldwell Academy of London. Responsible for
demonstrating techniques with Goldwell Color and Styling Products.
Completed Goldwell Academy, The Arts of Management I Course, 1997 (Certified).
3. Michael Campbell Dedicated Customer Service Professional
Available For Relocation
2450 Camellia Lane NW Unit #1223
Atlanta GA 30324
Cell: 678-777-5702
Email: pradamsc@aol.com
PROFESSIONAL REFERENCES
Carlton Maxey
Manager, H&M Warehouse
201-259-0905
Neiman23@aol.com
Kim Paige
Vice President, Sparkling Brands, Sprite & Flavors
The Coca-Cola Company
404-797-2683
kpaige@comcast.net
Carmen Richardson
Flight Attendant
Delta Airlines
404-578-2532
Richardson1311@comcast.net
