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INTRODUCTION TO
INDUSTRIAL/ORGANIZATION
AL (I/O) PSYCHOLOGY
Dr. Galanakis MichaelDr. Galanakis Michael
Online Course
Contact: galanakismichael@hotmail.com
WHAT IS I/O PSYCHOLOGY?
Textbook definition:
 “Application of psychological principles and theories to the workplace”
What I tell my peers:
 Study of how people get along at work and are able to perform effectively.
 Evaluate behavior and motives in the workplace.
 The study of psychopathology within occupational context.
 The optimization of procedures and regulations regarding the human capital.
 Understand how, why, when, where, what employees deliver in the
workplace.
WHAT IS I/O PSYCHOLOGY?
Subareas within I/O
 Industrial or personnel psychology
 HR stuff: recruitment, job analysis, selection, training, performance appraisal, compensation, employment law
(Title VII of CRA)
 KSAs job performance
 Organizational psychology
 Micro: motivation, leadership, teams, worker attitudes, safety & well-being, work-family
 Macro: org theory, culture, org development & change
WHAT IS I/O PSYCHOLOGY?
Subareas within I/O
 Human factors & ergonomics
 Modifying equipment & env to fit workers
WHAT IS I/O PSYCHOLOGY?
Society for Industrial and Organizational Psychology (SIOP)
 www.siop.org
 Division 14 of the American Psychological Association (APA)
Good overviews…
 Textbooks by the two Pauls
WHAT IS I/O PSYCHOLOGY?
Psychology is the science of human behavior
I/O psychology is the science of human behavior at
work
Dual focus
Efficiency/productivity of organizations
Health/well-being of employees
Dual nature
Application of the science of psychology to the
workplace
Development/discovery of scientific psychological
principles at work
SPECIFIC AREAS OF CONCERN
Recruiting and selecting employees for jobs
Training employees
Assessing performance
Defining and analyzing jobs
Determining people feel about work
Determining why people act as they do at work
Effects work has on people
Effects people have on one another
How organizations are structured and function
Designing work
Designing tools and equipment
Employee Health and Safety
I/O AS A PROFESSION
Graduate degree necessary (MA or Ph.D.)
Content of graduate training
Basic psychology
Research methods (heavy emphasis)
I/O content
Thesis, Dissertation
Qualifying exam
Internship, practice
Entry requirements very competitive
SIOP website for most US programs (www.siop.org)
Employment
Little or no unemployment
Academic and nonacademic market strong
Field expanding and becoming popular
PERCENTAGE OF I/O PSYCHOLOGISTS WHO
WORK IN VARIOUS SETTINGS IN 1960 AND
2001 (USA)
Setting 2001 1960
Consulting firms 32% 28%
Government 7% 11%
Private
companies
15% 35%
Universities 38% 26%
Other 8%  
Note: Trend away from private companies in favor of consulting firms and academia.
MEAN SALARIES OF I/O PSYCHOLOGISTS IN THE US IN 2000
M.A. $67,000
Ph.D. $90,000
Top 10% $200,000 or more
Professors $73,000
Companies $100,000
New Ph.D. $60,000
Men $93,000
Women $77,000
Note: Gender difference mostly accounted for by women being more likely to be
M.A. level and being younger. Source: Katkowski, D. A., & Medsker, G. J. (2011).
I/O PSYCHOLOGY AROUND THE
WORLD
At one time I/O was almost entirely American
I/O interest has exploded over the past 10-15
years and accelerating
American consulting firms have become
international, reflected in names
DDI--Developmental Decisions Inc. to International
PDI--Personnel Decisions Inc. to International
Number of graduate programs increasing
rapidly around the world
COUNTRIES WITH THE MOST I/O GRADUATE
PROGRAMS
Country Number of
programs
Country Number of
programs
U.S. 124 France 4
Germany 11 New Zealand 4
Australia 7 Spain 4
Canada 7 Turkey 4
England 7 Korea 3
Belgium 5 Nigeria 3
China 5 Puerto Rico 3
Netherlands 5
THE MOST POPULAR I/O RESEARCH TOPICS IN EIGHT
COUNTRIES
Country Topics
Canada Career development, Employee
selection, job stress, leadership 
England Employee selection, gender, job stress,
leadership, turnover
Germany Job Stress, motivation, training, work
environment 
India Job satisfaction, job stress, motivation,
organizational level 
Israel Career development, job satisfaction,
motivation, performance appraisal,
values 
Japan Career development, job stress,
leadership, motivation 
Scandinavi
a
Gender, job stress, shift work,
unemployment 
United
States
Career development, employee
selection, leadership, performance
HISTORY OF I/O
Began early 1900s
World War I first mass testing
Between wars psychology helping business: I side
Hawthorne studies impact of social aspects: O side
World War II: Psychology and the war effort
Civil rights movement: Job relevance
Technological change
HAWTHORN STUDIES -
VIDEO
Check the following link
https://www.youtube.com/watch?v=W7RHjwmVGhs
THE CIVIL RIGHTS
MOVEMENT
Check out this link
https://www.youtube.com/watch?v=7tas9OzGYcM
LEADING HISTORICAL FIGURES
Hugo Münsterberg: Psycho lo g y and IndustrialEfficie ncy
https://www.youtube.com/watch?v=eejQygFqPIQ
Walter Dill Scott: The Theory of Advertising
https://www.youtube.com/watch?v=3JmeGwEvom4
Frederick Winslow Taylor: Scientific Management
https://www.youtube.com/watch?v=vNfy_AHG-MU
Robert Yerkes: Army Alpha and Beta tests
https://www.youtube.com/watch?v=YS-uGpSP4x4
Lillian Gilbreth: Time and motion; Human factors
https://www.youtube.com/watch?v=k9vIhPszb2I
Roethlisberger & Dickson: Hawthorne Studies
TIMELINE OF MAJOR EVENTS
PROSPECTS FOR I/O FIELD
Rapidly growing
New areas/topics
Attracting more graduate students
More graduate programs
More psychologists in the world
Job market strong: Academic and applied
Area of psychology making an impact on the world
 Relevant to anyone who works
Interdisciplinary connections
 Business, engineering, health fields, other areas of psychology
WHO ARE I/O
PSYCHOLOGISTS?
Two general groups
 Academics
 Professors in research- and teaching-oriented universities and colleges
 Example departments: psychology, management, industrial relations, quantitative sciences, occupational health
& safety
 Major activities
 Teaching courses, conducting research, writing and presenting research papers, attending conferences,
mentoring students, performing university and professional service
WHO ARE I/O
PSYCHOLOGISTS?
Two general groups
 Practitioners
 HR and organizational specialists in consulting, private, and public organizations
 Major activities
 Job analysis, diagnosis, surveying employees, designing and administering selection & performance appraisal
systems, training, developing psychological tests, implementing and evaluating OD & change, data analysis
 “Other” category
 Research institutes, think tanks (e.g., RAND)
I/O PSYCHOLOGISTS
COMMUNITY
33%
39%
15%
7%
6%
Consulting
Academic
Private
Public
Other
WHO ARE I/O
PSYCHOLOGISTS?
Scientists AND practitioners
 Understanding and evaluating research necessary for good practice…
 …and awareness of practical problems necessary for good research
I/Oers are thieves!
 We “borrow” from social, cognitive, developmental, clinical, and other areas of
psychology
WHERE DO YOU GO TO
BECOME AN
I/O PSYCHOLOGIST?
Grad school!!!
 Top PhD programs
 Minnesota, Michigan State, Illinois (UIUC), Akron, Bowling Green, Penn State, George Mason, South Florida,
Maryland
 Good PhD programs (just a sampling!)
 Central Florida, Florida Tech, Georgia Tech, Colorado State, Portland State, San Diego State
 Want to be a Canuck? Waterloo, Western Ontario, Calgary, Guelph, St. Mary’s
WHERE DO YOU GO TO
BECOME AN
I/O PSYCHOLOGIST?
Typical grad school timeline
 Lots of course work in years 1 and 2
 MA thesis completed in year 2 or 3
 Varies in formality by program
 Internship?
 Comprehensive exams in year 3
 Dissertation in years 4 and 5
 Proposal and defense meetings
WHERE DO YOU GO TO
BECOME AN
I/O PSYCHOLOGIST?
Other considerations…
 PhD or MA program?
 Psychology or business?
 Application req’ts may vary (GRE vs. GMAT)
 Coursework varies (social vs. strategy)
 More stats and RM courses in psych
 PhD in business is 100% research-focused
 Thesis not typical in business
 Funding better in business
 Short-term vs. long-term considerations
WHEN SHOULD YOU BEGIN
THINKING ABOUT GRAD
SCHOOL IN I/O
PSYCHOLOGY?The sooner the better!
 Stuff to think about early on
 Relevant coursework
 I/O (duh!), stats, research methods, tests & measures, social, personality, motivation, cognitive, OB/HR
 Research experience
 Honor’s thesis, RA
 Experience is more important than topic
 Interact with faculty, grad students
 Be active (not passive)
 Attend brownbags
 Involvement in professional societies (Psi Chi, SIOP)
WHY SHOULD YOU
CONSIDER GETTING A
DEGREE IN I/O
PSYCHOLOGY?Applied field
 There will always be practical problems to solve!
 Company restructuring & downsizing
 Workplace diversity
Variety of job possibilities
 Academic positions in multiple departments
 Internal and external consulting
 Private and public organizations
 Any combination of the above
WHY SHOULD YOU
CONSIDER GETTING A
DEGREE IN I/O
PSYCHOLOGY?Variety of research topics
 Attitudes, emotions, behavior (social)
 Learning, memory, heuristics (cog)
 Employee aging, retirement (develop)
 Employee counseling, coaching (clinical)
 Data analysis, test development (quant)
Field is growing
 More and more I/O and mgmt dept’s
 Out with the old, in with the new…
REFERENCES
Lebreton, J. M., Hargis, M. B., Griepentrog, B., Oswald, F. L., & Ployhart, R. E. (2007).
A MULTIDIMENSIONAL APPROACH FOR EVALUATING VARIABLES IN
ORGANIZATIONAL RESEARCH AND PRACTICE. Personnel Psychology, 60(2), 475-
498. doi:10.1111/j.1744-6570.2007.00080.x
McHugh, M. L., & Villarruel, A. M. (2003). Descriptive Statistics, Part I: Level of
Measurement. Journal for Specialists in Pediatric Nursing, 8(1), 35. Retrieved from
EBSCOhost.
Organization Development. (2004). In Encyclopedia of Applied Psychology. Retrieved
from
http://www.credoreference.com.ezproxy.apollolibrary.com/entry/estappliedpsyc/organiz
ation_development
SADRI, G., & BOWEN, R. (2011). Meeting EMPLOYEEE requirements: Maslow's
hierarchy of needs is still a reliable guide to motivating staff. Industrial Engineer: IE,
43(10), 44-48.
Shen, J., Chanda, A., D'Netto, B., & Monga, M. (2009). Managing diversity through
human resource management: an international perspective and conceptual framework.
International Journal Of Human Resource Management, 20(2), 235-251.
doi:10.1080/09585190802670516
Spector, P. E. (2008). Industrial and organizational psychology: Research and practice
THANK YOU!
INTRODUCTION TO
INDUSTRIAL/ORGANIZATIONAL
(I/O) PSYCHOLOGY Online Course
Contact: galanakismichael@hotmail.com
Dr. Galanakis MichaelDr. Galanakis Michael

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Unit 1 Introduction to Organizationa and Industrial Psychology

  • 1. INTRODUCTION TO INDUSTRIAL/ORGANIZATION AL (I/O) PSYCHOLOGY Dr. Galanakis MichaelDr. Galanakis Michael Online Course Contact: galanakismichael@hotmail.com
  • 2. WHAT IS I/O PSYCHOLOGY? Textbook definition:  “Application of psychological principles and theories to the workplace” What I tell my peers:  Study of how people get along at work and are able to perform effectively.  Evaluate behavior and motives in the workplace.  The study of psychopathology within occupational context.  The optimization of procedures and regulations regarding the human capital.  Understand how, why, when, where, what employees deliver in the workplace.
  • 3. WHAT IS I/O PSYCHOLOGY? Subareas within I/O  Industrial or personnel psychology  HR stuff: recruitment, job analysis, selection, training, performance appraisal, compensation, employment law (Title VII of CRA)  KSAs job performance  Organizational psychology  Micro: motivation, leadership, teams, worker attitudes, safety & well-being, work-family  Macro: org theory, culture, org development & change
  • 4. WHAT IS I/O PSYCHOLOGY? Subareas within I/O  Human factors & ergonomics  Modifying equipment & env to fit workers
  • 5. WHAT IS I/O PSYCHOLOGY? Society for Industrial and Organizational Psychology (SIOP)  www.siop.org  Division 14 of the American Psychological Association (APA) Good overviews…  Textbooks by the two Pauls
  • 6. WHAT IS I/O PSYCHOLOGY? Psychology is the science of human behavior I/O psychology is the science of human behavior at work Dual focus Efficiency/productivity of organizations Health/well-being of employees Dual nature Application of the science of psychology to the workplace Development/discovery of scientific psychological principles at work
  • 7. SPECIFIC AREAS OF CONCERN Recruiting and selecting employees for jobs Training employees Assessing performance Defining and analyzing jobs Determining people feel about work Determining why people act as they do at work Effects work has on people Effects people have on one another How organizations are structured and function Designing work Designing tools and equipment Employee Health and Safety
  • 8. I/O AS A PROFESSION Graduate degree necessary (MA or Ph.D.) Content of graduate training Basic psychology Research methods (heavy emphasis) I/O content Thesis, Dissertation Qualifying exam Internship, practice Entry requirements very competitive SIOP website for most US programs (www.siop.org) Employment Little or no unemployment Academic and nonacademic market strong Field expanding and becoming popular
  • 9. PERCENTAGE OF I/O PSYCHOLOGISTS WHO WORK IN VARIOUS SETTINGS IN 1960 AND 2001 (USA) Setting 2001 1960 Consulting firms 32% 28% Government 7% 11% Private companies 15% 35% Universities 38% 26% Other 8%   Note: Trend away from private companies in favor of consulting firms and academia.
  • 10. MEAN SALARIES OF I/O PSYCHOLOGISTS IN THE US IN 2000 M.A. $67,000 Ph.D. $90,000 Top 10% $200,000 or more Professors $73,000 Companies $100,000 New Ph.D. $60,000 Men $93,000 Women $77,000 Note: Gender difference mostly accounted for by women being more likely to be M.A. level and being younger. Source: Katkowski, D. A., & Medsker, G. J. (2011).
  • 11. I/O PSYCHOLOGY AROUND THE WORLD At one time I/O was almost entirely American I/O interest has exploded over the past 10-15 years and accelerating American consulting firms have become international, reflected in names DDI--Developmental Decisions Inc. to International PDI--Personnel Decisions Inc. to International Number of graduate programs increasing rapidly around the world
  • 12. COUNTRIES WITH THE MOST I/O GRADUATE PROGRAMS Country Number of programs Country Number of programs U.S. 124 France 4 Germany 11 New Zealand 4 Australia 7 Spain 4 Canada 7 Turkey 4 England 7 Korea 3 Belgium 5 Nigeria 3 China 5 Puerto Rico 3 Netherlands 5
  • 13. THE MOST POPULAR I/O RESEARCH TOPICS IN EIGHT COUNTRIES Country Topics Canada Career development, Employee selection, job stress, leadership  England Employee selection, gender, job stress, leadership, turnover Germany Job Stress, motivation, training, work environment  India Job satisfaction, job stress, motivation, organizational level  Israel Career development, job satisfaction, motivation, performance appraisal, values  Japan Career development, job stress, leadership, motivation  Scandinavi a Gender, job stress, shift work, unemployment  United States Career development, employee selection, leadership, performance
  • 14. HISTORY OF I/O Began early 1900s World War I first mass testing Between wars psychology helping business: I side Hawthorne studies impact of social aspects: O side World War II: Psychology and the war effort Civil rights movement: Job relevance Technological change
  • 15. HAWTHORN STUDIES - VIDEO Check the following link https://www.youtube.com/watch?v=W7RHjwmVGhs
  • 16. THE CIVIL RIGHTS MOVEMENT Check out this link https://www.youtube.com/watch?v=7tas9OzGYcM
  • 17. LEADING HISTORICAL FIGURES Hugo Münsterberg: Psycho lo g y and IndustrialEfficie ncy https://www.youtube.com/watch?v=eejQygFqPIQ Walter Dill Scott: The Theory of Advertising https://www.youtube.com/watch?v=3JmeGwEvom4 Frederick Winslow Taylor: Scientific Management https://www.youtube.com/watch?v=vNfy_AHG-MU Robert Yerkes: Army Alpha and Beta tests https://www.youtube.com/watch?v=YS-uGpSP4x4 Lillian Gilbreth: Time and motion; Human factors https://www.youtube.com/watch?v=k9vIhPszb2I Roethlisberger & Dickson: Hawthorne Studies
  • 19. PROSPECTS FOR I/O FIELD Rapidly growing New areas/topics Attracting more graduate students More graduate programs More psychologists in the world Job market strong: Academic and applied Area of psychology making an impact on the world  Relevant to anyone who works Interdisciplinary connections  Business, engineering, health fields, other areas of psychology
  • 20. WHO ARE I/O PSYCHOLOGISTS? Two general groups  Academics  Professors in research- and teaching-oriented universities and colleges  Example departments: psychology, management, industrial relations, quantitative sciences, occupational health & safety  Major activities  Teaching courses, conducting research, writing and presenting research papers, attending conferences, mentoring students, performing university and professional service
  • 21. WHO ARE I/O PSYCHOLOGISTS? Two general groups  Practitioners  HR and organizational specialists in consulting, private, and public organizations  Major activities  Job analysis, diagnosis, surveying employees, designing and administering selection & performance appraisal systems, training, developing psychological tests, implementing and evaluating OD & change, data analysis  “Other” category  Research institutes, think tanks (e.g., RAND)
  • 23. WHO ARE I/O PSYCHOLOGISTS? Scientists AND practitioners  Understanding and evaluating research necessary for good practice…  …and awareness of practical problems necessary for good research I/Oers are thieves!  We “borrow” from social, cognitive, developmental, clinical, and other areas of psychology
  • 24. WHERE DO YOU GO TO BECOME AN I/O PSYCHOLOGIST? Grad school!!!  Top PhD programs  Minnesota, Michigan State, Illinois (UIUC), Akron, Bowling Green, Penn State, George Mason, South Florida, Maryland  Good PhD programs (just a sampling!)  Central Florida, Florida Tech, Georgia Tech, Colorado State, Portland State, San Diego State  Want to be a Canuck? Waterloo, Western Ontario, Calgary, Guelph, St. Mary’s
  • 25. WHERE DO YOU GO TO BECOME AN I/O PSYCHOLOGIST? Typical grad school timeline  Lots of course work in years 1 and 2  MA thesis completed in year 2 or 3  Varies in formality by program  Internship?  Comprehensive exams in year 3  Dissertation in years 4 and 5  Proposal and defense meetings
  • 26. WHERE DO YOU GO TO BECOME AN I/O PSYCHOLOGIST? Other considerations…  PhD or MA program?  Psychology or business?  Application req’ts may vary (GRE vs. GMAT)  Coursework varies (social vs. strategy)  More stats and RM courses in psych  PhD in business is 100% research-focused  Thesis not typical in business  Funding better in business  Short-term vs. long-term considerations
  • 27. WHEN SHOULD YOU BEGIN THINKING ABOUT GRAD SCHOOL IN I/O PSYCHOLOGY?The sooner the better!  Stuff to think about early on  Relevant coursework  I/O (duh!), stats, research methods, tests & measures, social, personality, motivation, cognitive, OB/HR  Research experience  Honor’s thesis, RA  Experience is more important than topic  Interact with faculty, grad students  Be active (not passive)  Attend brownbags  Involvement in professional societies (Psi Chi, SIOP)
  • 28. WHY SHOULD YOU CONSIDER GETTING A DEGREE IN I/O PSYCHOLOGY?Applied field  There will always be practical problems to solve!  Company restructuring & downsizing  Workplace diversity Variety of job possibilities  Academic positions in multiple departments  Internal and external consulting  Private and public organizations  Any combination of the above
  • 29. WHY SHOULD YOU CONSIDER GETTING A DEGREE IN I/O PSYCHOLOGY?Variety of research topics  Attitudes, emotions, behavior (social)  Learning, memory, heuristics (cog)  Employee aging, retirement (develop)  Employee counseling, coaching (clinical)  Data analysis, test development (quant) Field is growing  More and more I/O and mgmt dept’s  Out with the old, in with the new…
  • 30. REFERENCES Lebreton, J. M., Hargis, M. B., Griepentrog, B., Oswald, F. L., & Ployhart, R. E. (2007). A MULTIDIMENSIONAL APPROACH FOR EVALUATING VARIABLES IN ORGANIZATIONAL RESEARCH AND PRACTICE. Personnel Psychology, 60(2), 475- 498. doi:10.1111/j.1744-6570.2007.00080.x McHugh, M. L., & Villarruel, A. M. (2003). Descriptive Statistics, Part I: Level of Measurement. Journal for Specialists in Pediatric Nursing, 8(1), 35. Retrieved from EBSCOhost. Organization Development. (2004). In Encyclopedia of Applied Psychology. Retrieved from http://www.credoreference.com.ezproxy.apollolibrary.com/entry/estappliedpsyc/organiz ation_development SADRI, G., & BOWEN, R. (2011). Meeting EMPLOYEEE requirements: Maslow's hierarchy of needs is still a reliable guide to motivating staff. Industrial Engineer: IE, 43(10), 44-48. Shen, J., Chanda, A., D'Netto, B., & Monga, M. (2009). Managing diversity through human resource management: an international perspective and conceptual framework. International Journal Of Human Resource Management, 20(2), 235-251. doi:10.1080/09585190802670516 Spector, P. E. (2008). Industrial and organizational psychology: Research and practice
  • 31. THANK YOU! INTRODUCTION TO INDUSTRIAL/ORGANIZATIONAL (I/O) PSYCHOLOGY Online Course Contact: galanakismichael@hotmail.com Dr. Galanakis MichaelDr. Galanakis Michael