@HaggertyVilla Haggerty-Villa

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Michael Haggerty-Villa is a design systems lead at Intuit. He has been working on design systems and standards for brands such as eBay, Disney, QuickBooks, and TurboTax, and his content strategy clients include HPE Software, Kaiser Permanente, Yellowpages.com, and others. Specialties: • Design systems • Content strategy • Content migration • Web content management • Mobile and adaptive content design • Style guides • User experience design • Design team management • Heuristic analysis

content design content strategy design systems content systems style guides information architecture ux writing user experience content systems thinking voice&tone content marketing digital marketing service design ia conference voice and tone ux design documentation omnichannel behavioral design ui writing voice digital products ux customer experience storytelling writing content management

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@HaggertyVilla Haggerty-Villa

Présentations

From Neverland to Tomorrowland: Adventures in Digital Storytelling by Michael Haggerty-Villa

030718 voice-and-tone-summit

Boosting a Design Language with Real Language: Content Strategy in and for Design Systems

On the same page: Unify your teams with a powerful style guide

Designing to Change User Behavior: 3 Case Studies for IA Conference 2020

Design systems, content systems, and the people who need them

Make Your Own Rules: Systems, Standards, and Content for Product Success

Doubt, daring, and documentation (1).pdf

J’aime

The Truth About Content: Broken Dreams and the Big Fix

Confab 2016: Content Teamwork Workshop

Forget "Predict" the Future -- Create the Future! keynote

The Making of 'The Language of Content Strategy' - by Scott Abel, The Content Wrangler

Content Governance Workshop Confab 2015

Content Strategy for Everything

Deconstructing the Content Matrix for Content Strategy Applied 2014