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Michael Hines
20030 Cypress Ave
Lynwood, IL 60411
michaeljasonhines@gmail.com
www.linkedin.com/in/michaeljhines/
708-860-1177-Mobile
Objective: To provide management experience in an institution for adult and higher learning where my knowledge of
advising, admissions, career development, retention and/or support services can help students succeed and
departments flourish
Skills and Competencies:
 Experience in supervising, training, and developing a team. Effectively link faculty members, department
chairs, and administrators to develop new programs and services that increase retention, completion and
student success
 Experience in student support, mentorship, recruiting and retention, including: Articulation Agreements
and advising student organizations
 Ability to secure partnerships with public/private corporations, Chambers of Commerce and Village Halls
 Experience as an adjunct faculty member at universities and community colleges as well as online and
accelerated programs
 Strong knowledge and experience in academic curricula, enrollment, transfers, and student advising
 Proven ability to create and manage student services that promote student success in a multicultural
environment
 Extensive knowledge of internal departments and student support services
Education: Northern Illinois University, DeKalb, IL
Ed.D. Adult & Higher Education: Anticipated: August 2016
Emphasis: Adult & Higher Education, Student Affairs
M.S.Ed. Adult & Higher Education: May 2006
Emphasis: Student Affairs & Advising
B.S. Communication: August 2003
Emphasis: Organizational & Corporate Communication
Administrative Experience:
Academic Advisor, Purdue University Calumet, Hammond, IN. 08/2015-
 Advise students by group, individual appointments and classroom integration throughout the semester
 Maintain and complete data reports for newly admitted students, New Student Orientation, and Change of
Degree Objective for CLAS students
 Review students Degree Works and Degree Maps for all undergraduate academic programs
 Articulate 15-to-Finish Indiana goals to incoming undergraduate students for degree completion
 Understand and effectively communicate the curriculum, graduation requirements, and university and
college policies and procedures
 Monitor and document students’ progress toward meeting academic and career goals within Education
Advisory Board (EAB)
Accomplishments:
 Manage retention projects for PUC One Book One University, Minority Male Institute, Passing of the
Torch, and Online Advising
Michael Hines
20030 Cypress Ave
Lynwood, IL 60411
michaeljasonhines@gmail.com
www.linkedin.com/in/michaeljhines/
708-860-1177-Mobile
 Advising Coach for Brother 2 Brother (B2B)
 Member of Student African American Brotherhood (SAAB)
 Facilitate workshops, orientations, and open houses for first-year students
Student Success Retention/Career Coordinator, Moraine Valley Community College, Palos Hills, IL,
12/2013-06/2015
 Manage process for assessing educational and career needs in Information Technology for adult learners
apart of a 2.5M Department of Labor Grant
 Conduct job placement and retention support services to dislocated, unemployed, and first generation
students
 Distribute best practices on completion rate to staff
 Assist students with certifications, degree options, registration, and information on academic programs in
Information Technology
 Work closely with Principal Investigator and Program Chair on grant research and development
 Partner with Admissions in hosting new student orientations to degree and non-degree seeking students
Accomplishments:
 Serve on the college’s strategic enrollment management, retention and completion committee/task
force
 Collaborate with Dean of Counseling and Advising, Dean of Enrollment Services, and Dean of
Student Success to discuss retention initiatives
 Serve as peer mentor for BOSS Mentoring Organization designed to increase retention of African
American males
 Assist Director of TRIO in outreach initiatives to attract new students to school
 Serve as presenter during Professional Learning Day (2014)
 75% Success rate in securing jobs for students apart of Information Technology Cohort
 Edit, revise, and critique 100 + resumes per year
Program Manager, Chicago State University, Chicago, IL, 1/2012 – 12/2013
 Managed High School Bridge Program dedicated to promoting university retention and increasing
enrollment for graduating high schoolseniors with low placement test scores and/or GPA
 Managed 40K budget used to pay instructors, fund departmentalresources, and provide services to
students
 Hired, fired, provided resources for and schedule teaching assignments for faculty members
 Represented Dean of Academic Support by reporting statistical data on program to upper administration
 Designed, developed, and implemented 20 + interactive and educational workshops for student
participants
Accomplishments:
 Associate Professor of First Year Experience courses (FRSE 1500, 1510)
 Increased retention rate of at risk first year students by 40%
 Organized 2 offsite educational field trips for Office of Academic Support and First Year Experience
 Successfully developed 25 plus student life programs annually in effort to increase retention
 Collected, analyzed, and reported data to VP of Enrollment on Bridge Program
Academic Advisor, Chicago State University, Chicago, IL, 3/2011- 12/2011
 Advised students on registration, orientation, course scheduling, career planning and degree progression
 Liaison between Career Development Center, College of Business and Office of Academic Support within
University
 Created workshops and trainings for department on Academic Advising
 Managed, scheduled, and assigned duties for part time support staff
 Developed strategic plans to improve retention among first and second generation college students
Michael Hines
20030 Cypress Ave
Lynwood, IL 60411
michaeljasonhines@gmail.com
www.linkedin.com/in/michaeljhines/
708-860-1177-Mobile
Accomplishments:
 Served on students’ Academic Probation Committee
 Developed and created flyers, marketing material and helped design departments web page
 Started Gentleman’s Wrestling Club, yielding improved retention of minority males
 Staff representative for Department of Student Activities
 Instrumental in helping bring guest speakers and various artists to campus events
 Board member on Curriculum Committee for Freshman Year Studies
Regional Recruiter, Ashford University, San Diego, CA, 9/2008 – 7/2009
 Remotely managed team of 9 admission advisors on new student enrollment process
 Delegated and delivered presentations on financial aid, transfer credits, and degree programs to first time
new generation students
 Represented University at Corporate and Community Fairs within the Midwest Region
 Articulated membership agreements with corporations to promote residual growth and increase company
stock
Accomplishments:
 Established Articulation Agreements with companies that receive 5K + tuition reimbursement
 Registered 10-15 new students per month into online degree programs to prospective students
 Wrote/revised marketing material to promote educational programs
 Served as corporate representative at networking events within the Midwest
 Served as primary contact for all university inquires within IL, WI, MN, IN, IA for online degree
programs
Corporate Education Liaison Team Lead, University of Phoenix, Phoenix, AZ, 2/2005 – 9/2008
 Managed recruitment initiatives of students at local campuses in Mokena and Chicago, IL
 Trained Enrollment Counselors on University policies, admission process and FERPA standards
 Provided Admission Advisors with 50 + prospective student leads per month
 Walked students through FAW/FAFSA to meet compliance standards
Accomplishments:
 Helped launch opening of new facility in Mokena, IL by developing outreach strategy
 Promoted as Team Leader of two branches in charge of managing two Corporate Liaisons
 Received Team Leadership award (2006, 2007, 2008)
 Employee of the Year (2007)
 Elected to facilitate and motivate employees on weekly voice-conference call across region
 Lead Midwest in recruitment of online students within program
 Instrumental in implementing new marketing strategies to local businesses in area
Internship Manager, Governors State University, University Park, IL, 8/2004-2/2006
 Managed and employed Interns participating in DCFS sponsored Internship Program
 Managed 10K budget used to order supplies, arrange meetings, and organize site visits
 Administered career and learning assessments to incoming students to determine internship placement
 Developed career and employment search plan for graduating interns with Director of DCFS
Accomplishments:
 Helped secure internships for 29/30 students within cohort
 Brought in guest speakers to lead workshops on career development for students
 Edited, revised, critiqued 25 student resumes upon completion of internship program
Michael Hines
20030 Cypress Ave
Lynwood, IL 60411
michaeljasonhines@gmail.com
www.linkedin.com/in/michaeljhines/
708-860-1177-Mobile
 Provided career coaching workshops to students on brand marketing
Faculty Experience:
College 101 Instructor, Moraine Valley Community College, 5/2014 -
 Taught introductory to college courses for freshman students
GED Math & Reading Instructor, Moraine Valley Community College, 5/2014 -
 Provide academic instruction in: Language Arts Writing, Language Arts Reading and Mathematics
Faculty Associate, Chicago State University, 3/2011 – 1/2013
 Designed Curriculum for and teach Freshman Seminar courses on student success and career development
Allied Health Adjunct Faculty, Brown Mackie College, 9/2012-
 Teach Medical Office Procedures, Ethics, Risk Management, and Case Studies in Health Management
Online Business Instructor, Colorado Technical University, 7/2011-
 Design online curriculum and teach Career Development, Student Success and Management courses
GED Instructor, Joliet Junior College, Joliet, IL, 1/2012- 1/2013
 Provided academic instruction in: Language Arts Writing, Language Arts Reading and Mathematics
Assistant General Education Professor, Sanford-Brown College, Hillside, IL, 2/2010 – 1/2011
 Taught courses in Microsoft, English Composition, Career Planning and InterpersonalCommunication
Adjunct Education Faculty, DeVry Online, Chicago, IL, 1/2010 – 1/2011
 Responsible for teaching education courses through virtualcampus
Graduate Assistant, Northern Illinois University Department of Literacy, DeKalb, IL, 1/2003- 5/2004
 Provided developmental instruction to students admitted in the NIU CHANCE program
Affiliations and Contributions:
Moraine Valley Community College, 1/2013 -
Serve as member of the following committees:
 Mentor for Beating Odds and Shattering Stereotypes (BOSS) African American Male Mentoring Program
 Illinois Technology Foundation (ITF)
 Information Technology Cohort (2013, 2014)
 Member of Retention Committee
 Member of Enrollment Committee
Chicago State University, 3/2011 – 12/2013
 Hiring Committee
 ILACADA (Illinois Academic Advising Association)
 NACADA (National Academic Advising Association)
 University College Program
 Co-Chair Welcome Week
 Co-Chair Homecoming Committee
University of Phoenix, 2/2005 – 7/2009
 REACH: Resources for the Education of Adults in the Chicago Area
 Member of various Chambers of Commerce within Cook County
Michael Hines
20030 Cypress Ave
Lynwood, IL 60411
michaeljasonhines@gmail.com
www.linkedin.com/in/michaeljhines/
708-860-1177-Mobile
Northern Illinois University, 8/1999 – 5/2003
 Chance Program
 Alpha Phi Alpha Fraternity Incorporated
 BROTHERS (Brothers Reaching Out to Help Enlighten and Rejuvenate Self Consciousness)
 Community Advisor
Computer Expertise:
 Microsoft Office Suite: Word, PowerPoint, Excel, Project, Outlook, Publisher, Viso, Banner, Student
Success Collaborative (SSC), Education Advisory Board (EAB), Advisor Query, StarFish, eCollege,
Blackboard, TrackVia, Moodle, Datatel, PeopleSoft, Powtoon

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Management Resume

  • 1. Michael Hines 20030 Cypress Ave Lynwood, IL 60411 michaeljasonhines@gmail.com www.linkedin.com/in/michaeljhines/ 708-860-1177-Mobile Objective: To provide management experience in an institution for adult and higher learning where my knowledge of advising, admissions, career development, retention and/or support services can help students succeed and departments flourish Skills and Competencies:  Experience in supervising, training, and developing a team. Effectively link faculty members, department chairs, and administrators to develop new programs and services that increase retention, completion and student success  Experience in student support, mentorship, recruiting and retention, including: Articulation Agreements and advising student organizations  Ability to secure partnerships with public/private corporations, Chambers of Commerce and Village Halls  Experience as an adjunct faculty member at universities and community colleges as well as online and accelerated programs  Strong knowledge and experience in academic curricula, enrollment, transfers, and student advising  Proven ability to create and manage student services that promote student success in a multicultural environment  Extensive knowledge of internal departments and student support services Education: Northern Illinois University, DeKalb, IL Ed.D. Adult & Higher Education: Anticipated: August 2016 Emphasis: Adult & Higher Education, Student Affairs M.S.Ed. Adult & Higher Education: May 2006 Emphasis: Student Affairs & Advising B.S. Communication: August 2003 Emphasis: Organizational & Corporate Communication Administrative Experience: Academic Advisor, Purdue University Calumet, Hammond, IN. 08/2015-  Advise students by group, individual appointments and classroom integration throughout the semester  Maintain and complete data reports for newly admitted students, New Student Orientation, and Change of Degree Objective for CLAS students  Review students Degree Works and Degree Maps for all undergraduate academic programs  Articulate 15-to-Finish Indiana goals to incoming undergraduate students for degree completion  Understand and effectively communicate the curriculum, graduation requirements, and university and college policies and procedures  Monitor and document students’ progress toward meeting academic and career goals within Education Advisory Board (EAB) Accomplishments:  Manage retention projects for PUC One Book One University, Minority Male Institute, Passing of the Torch, and Online Advising
  • 2. Michael Hines 20030 Cypress Ave Lynwood, IL 60411 michaeljasonhines@gmail.com www.linkedin.com/in/michaeljhines/ 708-860-1177-Mobile  Advising Coach for Brother 2 Brother (B2B)  Member of Student African American Brotherhood (SAAB)  Facilitate workshops, orientations, and open houses for first-year students Student Success Retention/Career Coordinator, Moraine Valley Community College, Palos Hills, IL, 12/2013-06/2015  Manage process for assessing educational and career needs in Information Technology for adult learners apart of a 2.5M Department of Labor Grant  Conduct job placement and retention support services to dislocated, unemployed, and first generation students  Distribute best practices on completion rate to staff  Assist students with certifications, degree options, registration, and information on academic programs in Information Technology  Work closely with Principal Investigator and Program Chair on grant research and development  Partner with Admissions in hosting new student orientations to degree and non-degree seeking students Accomplishments:  Serve on the college’s strategic enrollment management, retention and completion committee/task force  Collaborate with Dean of Counseling and Advising, Dean of Enrollment Services, and Dean of Student Success to discuss retention initiatives  Serve as peer mentor for BOSS Mentoring Organization designed to increase retention of African American males  Assist Director of TRIO in outreach initiatives to attract new students to school  Serve as presenter during Professional Learning Day (2014)  75% Success rate in securing jobs for students apart of Information Technology Cohort  Edit, revise, and critique 100 + resumes per year Program Manager, Chicago State University, Chicago, IL, 1/2012 – 12/2013  Managed High School Bridge Program dedicated to promoting university retention and increasing enrollment for graduating high schoolseniors with low placement test scores and/or GPA  Managed 40K budget used to pay instructors, fund departmentalresources, and provide services to students  Hired, fired, provided resources for and schedule teaching assignments for faculty members  Represented Dean of Academic Support by reporting statistical data on program to upper administration  Designed, developed, and implemented 20 + interactive and educational workshops for student participants Accomplishments:  Associate Professor of First Year Experience courses (FRSE 1500, 1510)  Increased retention rate of at risk first year students by 40%  Organized 2 offsite educational field trips for Office of Academic Support and First Year Experience  Successfully developed 25 plus student life programs annually in effort to increase retention  Collected, analyzed, and reported data to VP of Enrollment on Bridge Program Academic Advisor, Chicago State University, Chicago, IL, 3/2011- 12/2011  Advised students on registration, orientation, course scheduling, career planning and degree progression  Liaison between Career Development Center, College of Business and Office of Academic Support within University  Created workshops and trainings for department on Academic Advising  Managed, scheduled, and assigned duties for part time support staff  Developed strategic plans to improve retention among first and second generation college students
  • 3. Michael Hines 20030 Cypress Ave Lynwood, IL 60411 michaeljasonhines@gmail.com www.linkedin.com/in/michaeljhines/ 708-860-1177-Mobile Accomplishments:  Served on students’ Academic Probation Committee  Developed and created flyers, marketing material and helped design departments web page  Started Gentleman’s Wrestling Club, yielding improved retention of minority males  Staff representative for Department of Student Activities  Instrumental in helping bring guest speakers and various artists to campus events  Board member on Curriculum Committee for Freshman Year Studies Regional Recruiter, Ashford University, San Diego, CA, 9/2008 – 7/2009  Remotely managed team of 9 admission advisors on new student enrollment process  Delegated and delivered presentations on financial aid, transfer credits, and degree programs to first time new generation students  Represented University at Corporate and Community Fairs within the Midwest Region  Articulated membership agreements with corporations to promote residual growth and increase company stock Accomplishments:  Established Articulation Agreements with companies that receive 5K + tuition reimbursement  Registered 10-15 new students per month into online degree programs to prospective students  Wrote/revised marketing material to promote educational programs  Served as corporate representative at networking events within the Midwest  Served as primary contact for all university inquires within IL, WI, MN, IN, IA for online degree programs Corporate Education Liaison Team Lead, University of Phoenix, Phoenix, AZ, 2/2005 – 9/2008  Managed recruitment initiatives of students at local campuses in Mokena and Chicago, IL  Trained Enrollment Counselors on University policies, admission process and FERPA standards  Provided Admission Advisors with 50 + prospective student leads per month  Walked students through FAW/FAFSA to meet compliance standards Accomplishments:  Helped launch opening of new facility in Mokena, IL by developing outreach strategy  Promoted as Team Leader of two branches in charge of managing two Corporate Liaisons  Received Team Leadership award (2006, 2007, 2008)  Employee of the Year (2007)  Elected to facilitate and motivate employees on weekly voice-conference call across region  Lead Midwest in recruitment of online students within program  Instrumental in implementing new marketing strategies to local businesses in area Internship Manager, Governors State University, University Park, IL, 8/2004-2/2006  Managed and employed Interns participating in DCFS sponsored Internship Program  Managed 10K budget used to order supplies, arrange meetings, and organize site visits  Administered career and learning assessments to incoming students to determine internship placement  Developed career and employment search plan for graduating interns with Director of DCFS Accomplishments:  Helped secure internships for 29/30 students within cohort  Brought in guest speakers to lead workshops on career development for students  Edited, revised, critiqued 25 student resumes upon completion of internship program
  • 4. Michael Hines 20030 Cypress Ave Lynwood, IL 60411 michaeljasonhines@gmail.com www.linkedin.com/in/michaeljhines/ 708-860-1177-Mobile  Provided career coaching workshops to students on brand marketing Faculty Experience: College 101 Instructor, Moraine Valley Community College, 5/2014 -  Taught introductory to college courses for freshman students GED Math & Reading Instructor, Moraine Valley Community College, 5/2014 -  Provide academic instruction in: Language Arts Writing, Language Arts Reading and Mathematics Faculty Associate, Chicago State University, 3/2011 – 1/2013  Designed Curriculum for and teach Freshman Seminar courses on student success and career development Allied Health Adjunct Faculty, Brown Mackie College, 9/2012-  Teach Medical Office Procedures, Ethics, Risk Management, and Case Studies in Health Management Online Business Instructor, Colorado Technical University, 7/2011-  Design online curriculum and teach Career Development, Student Success and Management courses GED Instructor, Joliet Junior College, Joliet, IL, 1/2012- 1/2013  Provided academic instruction in: Language Arts Writing, Language Arts Reading and Mathematics Assistant General Education Professor, Sanford-Brown College, Hillside, IL, 2/2010 – 1/2011  Taught courses in Microsoft, English Composition, Career Planning and InterpersonalCommunication Adjunct Education Faculty, DeVry Online, Chicago, IL, 1/2010 – 1/2011  Responsible for teaching education courses through virtualcampus Graduate Assistant, Northern Illinois University Department of Literacy, DeKalb, IL, 1/2003- 5/2004  Provided developmental instruction to students admitted in the NIU CHANCE program Affiliations and Contributions: Moraine Valley Community College, 1/2013 - Serve as member of the following committees:  Mentor for Beating Odds and Shattering Stereotypes (BOSS) African American Male Mentoring Program  Illinois Technology Foundation (ITF)  Information Technology Cohort (2013, 2014)  Member of Retention Committee  Member of Enrollment Committee Chicago State University, 3/2011 – 12/2013  Hiring Committee  ILACADA (Illinois Academic Advising Association)  NACADA (National Academic Advising Association)  University College Program  Co-Chair Welcome Week  Co-Chair Homecoming Committee University of Phoenix, 2/2005 – 7/2009  REACH: Resources for the Education of Adults in the Chicago Area  Member of various Chambers of Commerce within Cook County
  • 5. Michael Hines 20030 Cypress Ave Lynwood, IL 60411 michaeljasonhines@gmail.com www.linkedin.com/in/michaeljhines/ 708-860-1177-Mobile Northern Illinois University, 8/1999 – 5/2003  Chance Program  Alpha Phi Alpha Fraternity Incorporated  BROTHERS (Brothers Reaching Out to Help Enlighten and Rejuvenate Self Consciousness)  Community Advisor Computer Expertise:  Microsoft Office Suite: Word, PowerPoint, Excel, Project, Outlook, Publisher, Viso, Banner, Student Success Collaborative (SSC), Education Advisory Board (EAB), Advisor Query, StarFish, eCollege, Blackboard, TrackVia, Moodle, Datatel, PeopleSoft, Powtoon