MJA is a multinational management consultancy specializing in holistic business transformation. We partner with large government institutions and enable them to more effectively manage their resources, enhance accountability and deliver improved services to the public at large.

1. Practitioner-led consulting TM
MJA Government
& Public Sector
Advisory
Modernizing government and pubic
sector organizations through
practitioner-led consulting
mjadvisory.com

2. © 2014 MJA, a Canadian Corporative. MJA provides management consulting advisory services. All rights reserved.

3. Foreword
Governments in Canada and across the globe continue to face
unprecedented demand from an empowered citizen with regard for
more visibility and equitable allocation of public resources. The public
sector as a whole—now more than ever—is required to be more efficient
and effective in an increasingly complex, interlinked and fast-changing
environment.
We continue to bare witness to governmental organizations at all levels
that need to change and adapt quickly to create public value, leading to
the re-evaluation of their strategies, structures and practices.
These internal shifts are coupled with the critical implications of shifting
demographics. Canada’s rapidly aging population and improving
longevity rates continue to challenge government services, demanding
more innovative and community-based platforms for engaging with the
public.
MJA Government and Public Sector Advisory Services is uniquely
positioned to navigate public sector organizations through these
difficult times, providing localized solutions designed
and delivered by independent industry experts with
domain-specific expertise.
Chances are one—or all—of these fundamental challenges are affecting
your organization:
• implications of shifting demographics requiring the delivery
of new services and realignment of old ones;
• the call for greater transparency and rigour around major
programme governance and organizational performance; and
• the need for tools and systems that enable public-private
partnerships and other multisectoral arrangements with
an aim toward co-producing customer value.
I encourage you to contact me directly to find out how we can help you
build the conditions that will position you for success.
Michael J. Askari, MBA CMC
Managing Partner
direct: 647.444.0402
mjaskari@mjadvisory.com
1 | MJA Government and Public Sector Advisory
© 2014 MJA, a Canadian Corporative. MJA provides management consulting advisory services. All rights reserved.

4. 2 | MJA Government and Public Sector Advisory
An historic time for
public sector leaders
Questions have arisen over the past years
regarding the role of government, particularly
in the wake of ‘keystroke revolutions’ in the
Mid-East and North Africa, economic crises, rising
unemployment, population shifts and the threat
of climate change. Perhaps now more than any
other time in history, there is truly a case for
reinventing government. A recent study by the
World Economic Forum points to the need for
FAST (flatter, agile, streamlined, tech-enabled)
governments that can navigate these challenging
times by operating in public-private-non profit
networks that coproduce public value.
Over the past 12-years, we have been working with
clients to deliver transformative change focused on
enabling FASTer organizations, with primary focus across
the following areas:
Government Modernization | Government mandates,
new technologies and target operating models typically
provide the impetus for change. Transforming an
organization involves not only the hardwired structure
and technical processes, but also behaviours and mindset
of employees. Information hoarding, divisional rivalries,
frustrated and disillusioned tenure staff and paternalistic
management styles are some examples of where
reforms are necessary. Organisational transformation
requires special programmes that enable management
and staff to work proactively and collaboratively. We
work with organizations to re-examine their strategies,
culture, structures and practices to create an agile
architecture that moves away from silo-ed compartments
and toward collaborative networks that spans across
the organization. Finally, in accelerating government
transformation, we help decision-makers develop new
metrics focused on performance management
and benchmarking – which is a necessary condition
of modernization.
© 2014 MJA, a Canadian Corporative. MJA provides management consulting advisory services. All rights reserved.

5. MJA Government and Public Sector Advisory | 3
Operational and Cost Efficiency | Most government
organizations are reducing staffing levels and/or freezing
recruitment and salaries, in most cases without any real
reduction in the level of service. We help organizations
achieve this difficult outcome through renewed
structures, processes and tech-enabled service
delivery models that are less labour intensive.
Moreover, we equip leaders with the capability
necessary in managing second-order change through
readiness assessments, training and communication
tools—to effectively manage change.
Accountability and Transparency | Policy makers
and citizens alike are demanding ‘open government’
practices that promote the sharing of information
and increased transparency. Public sector leaders are
looking for tools and systems that enable structured
governance and performance management. As a leader
in performance systems implementation for government,
we help organizations engage with their constituents
to understand their needs, set service standards based
on those requirements, and track performance against
those standards. Finally, we empower citizens
to examine key government activities and expenditures
via communication technologies, such as social media.
The War for Talent | The complexity of today’s
knowledge-based economy requires that organizations
continue to develop and implement a focused approach
to managing current and future people requirements.
Governments of the future require a workforce that is
specialized in their unique core competencies, whilst
able to perform various functions and move across
the organization. We help HR leaders address these
apparently contradictory requirements through a human
capital plan that acts as a tool to action recruitment,
retention, development, rotation and deployment at all
levels of the organization; ensuring the right people
are in the right place at the right time.
© 2014 MJA, a Canadian Corporative. MJA provides management consulting advisory services. All rights reserved.

6. 4 | MJA Government and Public Sector Advisory
About MJA’s Government
and Public Sector Practice
MJA’s philosophy is different than other management consultancies.
We believe the complexity of government demands localized
practitioners with direct and relevant experience in the public sector.
We match former public sector leaders from across the globe with local
engagements. Our practitioners leverage their domain expertise with
our leading practices and lessons-learned insight to create reforms
and revitalize government organizations.
We believe every industry goes
through disruptive cycles. Indeed,
the same forces that disrupted so
many businesses, from steel to
publishing, are starting to reshape
the world of consulting.
We founded MJA based on a non-traditional
business model that sought
to take the best of traditional Big Firm
consulting, and freelancing, to create
a more practitioner-centric consulting
model. From the traditional ‘solution
shop’ consulting model, we took the
structured diagnostics, professional
aptitude, and intellectual rigour of the
world’s top firms - and left behind the
distractions of internal politics and the
pressure to sell more work.
From freelance consulting models,
we took the benefits of industry
intellectual capital (IC), business
acuity, and flexibility - and left
behind the unstructured and
inconsistent world of conventional
independent consulting.
Our facilitated network model enables
consultants and clients to focus on
what really matters: implementing
lasting change. What makes us
unique is that all of our assignments
are delivered by independent
consultants. These are a group of
seasoned executives and advisors
from across the globe, with whom
we regularly work.
We work with all public sector and publically-funded
organizations across a multitude of sectors . Our practitioners
work within individual departments and across jurisdictions to deliver
experiential capital through industry informed perspectives and leading
practices tools and methodology
Provincial Vendor of Record Federal Vendor of Record
Ministries and Departments
Regulatory Bodies
Government-owned Enterprises
Commissions and Authorities
© 2014 MJA, a Canadian Corporative. MJA provides management consulting advisory services. All rights reserved.