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FROM SOCIAL
FOOL TO
SOCIAL COOL !
                Michael Leander
EDGE & MORE     • michael@michaelleander.me
                • mLn@fokusintegrated.com
                •@michaelleander < Twitter
Your fans stream
Less than 1% of
your ”fans” ever go
back to your page
Cool is... Realy, really,
really understanding
 your audience, their
   problems, their
   behavior, their
     preferences
Anatomy of winning posts

1.   Focused on meeting objective
2.   Relevant message
3.   Timely message
4.   Compelling picture (emotions)
5.   Compelling headline (emotions)
6.   Intriguing text (draw the reader in)
7.   Clear call to action (share, comment, click)
8.   Balance news with messages that can be
     repeated over and over again
Let’s talk numbers !
Where is the disconnect?
The numbers that
matter (momentarily)

- Reach (158/2200=7%)
- Talks about
(comments)
- Shared
How do you get eyeballs on your messages?
                       Meet Facebook EDGE
                       What decides if your message
                       appears in a users ”news-
                       stream”?
                       • How long ago was the
                         message published?
                       • How engaged are others
                         in this ”post”?
                       • Does this user interact
                         with your page often?
Getting into the metrics
How to measure Edge?
A few hints

• Third party apps posting no longer penalized
• Comments far more valuable than ”likes”
• Sharing not always possible on mobile, not
  always possible through 3rd party apps
Test which posts work best

• Experiment with frequency (1, 3, 5, 10 x each
  day)
• Differentiate posts
  ₊ Photos with short text with/without external or
    internal link
  ₊ OPC = Other People’s Content shared
  ₊ Ask question, ask for advise, ask for help
  ₊ Incentivized content (sweepstakes etc.)
  ₊ Long stories with emotion or factual
  ₊ etc
Good ‘ol AIDA

 A = Attention (Awareness)
 I = Interest
 D = Desire
 A = Action
AID+LIRA
Attention > Interest > Desire + Like – Interaction – Recommendation - Action
Understand
how your
audience
engages

Use Facebook
insights
regularly

2217 / 159 = ?%
• http://blog.campalyst.com/wp-
   content/uploads/2011/10/Conversion-funnel-
This is
   21.png
 where
the fun
 is >>>
Random tips and
thoughts
What to call the ”baby” on Facebook?
                  What is best for this
                  telecommunication
                  company?
                  A) Telia in Danmark
                  B) Tech’n Trends
                  C) Tech’n Trends
                  withTelia?
Where is your
prime real-
estate?
Let’s have a look
Spread the word onsite
Advertising on Facebook
Which add did best?
Seriously important
Ad multiplication (agency can help here)

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Facebook EDGE tips Lisbon