1. MICHAEL S. ZABEL
5981 Forest Grove Court, Clarkston, MI 48346
248-210-3302
itsolutions@michaelzabel.com
PRINCIPAL ENGINEER / SOFTWARE & WEB APPLICATION DEVELOPER
A highly skilled and dynamic Principal Engineer, and Software & Web Application Developer with
more than 20 years of experience in developing and implementing innovative technology solutions.
Significant expertise in e-commerce, Enterprise Content Management (ECM), and mortgage & lending
environments. Documented success in streamlining operations, driving revenue, increasing online
visibility, and aligning site design and architecture with company goals. Adept at managing the full
development life cycle from design through implementation, and unique, customized applications.
Superior ability to delivery multiple, concurrent projects with rapid timelines and changing
requirements.
AREAS OF STRENGTH AND EXPERTISE
 Software Development Life
Cycle
 Team Management
 Project Planning &
Execution
 Cross-Functional Teams
 Leadership
 Project Management
 Strategic Planning & Analysis
 Design, Development & User
Interface
 SQL
 Troubleshooting
 External Vendor Management
 Business Needs
Assessment
 Security &
Functionality
Enhancement
 Digital Project
Development
PROFESSIONAL EXPERIENCE
PYRAMID SOLUTIONS, INC., Southfield, MI March 2014 — May 2016
Principal Engineer
Lead and manage the macro scale architecture of software technology using IBM integrated stack suite
for ECM systems. Provide guidance and oversight to multiple development teams working on various
products or technologies, ensuring interoperability of each system. A hands-on programmer, developer
and architect utilizing Java, Eclipse, JavaScript, Dojo Toolkit, MVC, and others. Participate in design
reviews and recommend improvement, analyze and troubleshoot application problems, and assist in
technical audits and ensure the implementation of audit recommendations.
Key Accomplishments:
 Successfully integrated a 3rd-party application, Snowbound, into the IBM stack as a PDF viewer and
editing system.
OPPOS May 2013 — May 2016
Web & Software Architect
Utilized various software tools, including Visual Studio, Visual Basic/C#, CSS, JavaScript, jQuery, and
SQL Server 2008 to design a Girls Fashion e-commerce Site for a privately-held e-commerce startup.
Wrote and launched the web app that allows customers to design and order leggings, headbands and
other apparel. Integrated a wide range of functionality into the site, including PayPal for payment
processing, and shipping and fulfillment using EasyPost API, which integrates several shipping APIs.
Developed web-based reporting tools so client can access daily sales data and perform inventory
management, as well as viewing metrics such as page hits, email lists, feedback and reports.
Key Accomplishments:

2. MICHAEL S. ZABEL Resume, Page 2
 Successfully designed and implemented Girls Fashion e-commerce site from initial concept to
commercial launch.
 Integrated social media code to pages from Twitter and Facebook in order to extend site’s audience
and accessibility.
 Developed and implemented a batch email program that sends out HTM emails to followers and
customers, which includes opt-out functionality.
CITIMORTGAGE, Ann Arbor, MI Oct. 1995 - May 2013
Director of Technology / Software & Web Development
Led the application development, technical support and customer service departments, and planned and
executed development projects that drove revenue growth and boosted efficiency. Acted as project
manager in designing and leading software and web-development projects from concept to
implementation, working independently and with cross-functional teams. Developed and led a highly
skilled, agile team of IT managers, project coordinators, data analysts and software engineers.
Key Accomplishments:
 Pioneered, designed and developed the BOOM! Mortgage pre-application program, which allows
CitiMortgage brokers and lenders drive revenue by creating customized marketing and client
development presentations from their own PCs.
 Drove operational efficiencies for multiple bank branches by providing a web-based tool for printing
and displaying up-to-the-minute mortgage rates.
 Successfully developed listing presentation software that allowed realtors to present themselves to
prospective clients, incorporating comps with graphics and mapping functionality to provide clients
the opportunity to visualize pricing strategies according local markets.
 Development experience included validating web app performance by checking IIS and app log
files, backup up web and database servers, creating web apps using .NET written using VB/C# in
Visual Studio, JavaScript, CSS and jQuery, database creation and management, and adding Site
Catalyst tagging to web pages to provide traffic analytics.
EDUCATION
Bachelor of Science, Applied Science, Miami University, Oxford, OH
TECHNICAL EXPERTISE
 Entity Framework
 Visual Studio
 JavaScript, J2EE
 Bootstrap
 MVC
 SOAP
 IIS
 .NET
 AJAX
 VB.NET
 Dojo
 Kendo
 MS SQL Server
 XML
 jQuery
 C#
 Eclipse
 REST