1. Michael W. Wong
10002 Bora Bora Drive, Tega Cay, SC 29708
Telephone: (773)-255-2048
Email: a4avant@hotmail.com
________________________________________________________________________
*Expertise*
Over the part year, I’ve been focused on building, configuring, and maintaining Apache
Hadoop clusters, specifically around the Cloudera Enterprise Hub. As a Technical Account
Manager, I was dedicated to Bank of America, servicing their autonomous lines of business.
Use cases ranged from ETL offload and business analytics to advance computation simulations.
Prior to that, I have ten years of experience in PLM solution architecting. Including
consultative project planning, minor development, QA testing, implementation, technical
expertise, and training. All functional work experience has been on the ENOVIA
V6/MatrixOne PLM platform. Successfully deployed ENOVIA environments at Boeing,
Spirit AeroSystems, Goodrich Aerostructures, Gulfstream, TESLA Motors, Procter &
Gamble, General Electric, and Honda R&D.
Strong communication and team management skills; along with excellent customer
relationship management.
Proven delivery of deployments with excellent results and follow-on support.
*Technical Skills*
Languages: XML, HTML, SQL, Javascript, Python, Ruby, Apache Spark, shell/bash scripting.
Applications: Apache Hadoop, Apache Spark, Apache Sqoop, Cloudera Enterprise Hub, CDH,
Cloudera Manager, Impala, Hive, Oozie, Dassault Systemés ENOVIA enterprise PLM system
(V5 and V6), CATIA, MatrixOne, VM Ware
Operating Systems: MS Windows, Unix, Linux (Ubuntu, CentOS, RHEL)
Databases: SQL Server, Oracle, UDB/DB2, MS Access, PostgreSQL.
Networking: TCP/IP, Cisco OS
Web/App Servers: IIS, Apache Tomcat, WebSphere
*Experience*
Cloudera Inc - Enterprise Sales and Delivery- Charlotte, NC - February 2014 to present
Technical Account Manager
-Develop a technical skillset around Hadoop, the Cloudera Enterprise Hub, and related
technologies; be able to articulate the value of these applications to customers.
-Install, configure, and maintain a multi-node environment using a combination of Hadoop
applications and Cloudera technologies.
-Work closely with the Account Executive and Systems Engineer to guarantee the success of
large accounts by developing a strategy to support their requirements and use cases
-Generate interest in new technologies to expand their existing footprint of clusters
-Maintain a comfortable working relationship with the administrators to stay updated on issues,
upcoming changes, or deployments within the customer base
-Understand and support a wide range of use cases based on Hadoop applications. Including
ETL offload, log streaming, business intelligence, and advanced analytics processing.
Idex Solutions - PLM sales support and services - Charlotte, NC, January 2012 to January
2014
Senior Solutions Consultant
-Work with customers to manage their enterprise-wide PLM deployments. Assist the services
organizations in understanding customer requirements and mapping those needs to ENOVIA
V6 functions and applications.
- Assist in the migration to ENOVIA V6R2012 from SmarTeam at Flow WaterJet by tailoring the
configuration of the application to their design processes. And helping to define and write
customizations of data model to include meta data specific to the customer.
- Defined the parameters of configuration of ENOVIA V6R2010 for TESLA on new car model
programs. Coordinate the data loading of CAD models from multiple sources, such as CATIA,
SolidWorks, and Pro-Engineer into the ENOVIA database by multiple methods.

2. Dassault Systemes – ENOVIA PLM Sales NA – Charlotte, NC, 2007 to 2011
Solutions Consultant
-Member of the deployment team for the Boeing 787 airframe program. Helped to define the
viewer strategy for delivering light-weight representations of the CAD data across the Boeing
enterprise. Helped to write customized attributes and meta data parameters for the program.
-Member of a sales and consulting team to migrate Honda R&D from LCA V5 to ENOVIA V6.
Help map existing attributes from LCA to be replicated in ENOVIA V6. Define and build
additional attributes not directly mapped from LCA. Define the configuration of Designer and
Engineering Central to emulate Honda's existing design and workflow processes.
-Part of the team to deploy V6 solutions at Proctor & Gamble. Assist the project managers in
defining the existing processes and mapping V6 functions to these processes to ensure a
smooth migration. Helped to configure Life Science accelerator by customizing the data model
and configuring the application to meet the needs of the customer.
Dassault Systemes, ENOVIA Corporation – Marketing Team – Charlotte, NC, 2002 to 2007
Marketing Specialist
Author, review, and deliver technical marketing presentations and training sessions for the
Product Lifecycle Management team. Support activities include end user validation and hands-on
functional education for IBM, business partners, and customers. Specific examples include:
- Boeing Corporation – Primary responsibilities included on-site end user support and training,
development of deployment strategies, and product testing and evaluation in the host
environment.
- Disseminate VPDM value to world-wide Application Engineers for IBM and business partners.
- Smartclass – Help produce product demonstrations and hands-on sessions with a VPDM
focus for each new release of software. These demonstrations and presentations were
employed by Application Engineers in sales opportunities across the globe.
- CATIA Operators Exchange – Organize and lead training sessions and present technical
marketing presentation to current customers at the annual CATIA user conference.
- Interrogate cutting edge Dassault Systemés software to cultivate its marketing value within
the overall PLM marketspace.
Segue Software Incorporated - Sales Organization - Chicago, Illinois, 2001
Technical Sales Engineer
-Involved in a comprehensive Proof of Concept entailing all aspects of a development process
which resulted in an enterprise deployment of Segue products at Sterling Commerce.
-Responsible for maintaining technical relationships with POC prospects
-Assisted the sales team by responding to requests-for-information, validating the prospects
technology, and providing guidance during the evaluation process.
-Became proficient with the full product suite of Segue products to understand how the
customer would benefit from these tools.
Centerpost Corporation - Product Development Team - Chicago, Illinois, 2000-2001
Product Manager
-Managed the specification process of new features and functionality in a web-based
messaging product.
-Designed, authored, and tested XML stylesheets for use in all customer demonstrations to
United Airlines.
-Developed and implemented testing procedures to validate the product functionality and
appearance.
-Investigated competitive products for their technical capabilities and features.
-Responded to requests from other business units for technical guidance and product
development updates.
Brio Technology Corporation - Sales Organization - Chicago, Illinois, 1999-2000
Systems Consultant
-Participated in a Proofs of Concept to validate the BI product suite to prospective cuetomers

3. -Successful Proofs of Concept at Procter and Gamble, The City of Chicago, and Allstate
insurance.
-Qualified technical requirements for proofs of concept and assumed the lead role on technical
validations.
-Respond to Requests for Proposal and Requests for Information from prospective customers.
-Researched our competitor's products, technology, and positioning to expose their
weaknesses.
Parametric Technology Corporation - Sales Organization - Lisle, Illinois, 1997-1999
Implementation Consultant
-Helped redesign casting for Sloan Valve that achieved an 18% reduction in material costs and
24% reduction in manufacturing costs. Estimated total saving per year: $1.8 million
-Managed the large implementation of PTC product at a division Parker-Hannifin. This
implementation later resulted in the standardization of PTC design products.
-Organized training classes and developed customized training material for new users at
Caterpillar.
Applications Engineer
-Analyzed a prospect's design process and business objectives to develop custom
demonstrations that integrate PTC software into their product development process.
-Provided localized technical support for new and existing customers on the installation and
usage of our software within their environment.
-Major customers include Motorola: $2.2 million, Baxter labs: $800 thousand, Komatsu
Industries: $1.2 million
*Education*
Purdue University; Schools of Engineering: West Lafayette, Indiana
Bachelor of Science in Mechanical Engineering, August, 1996
*Activities and Interests*
Sports Car Club of America, cars and racing, sports, photography.
*Awards*
Member - Solution Consultant Team of the Year, 2010