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Strategy Provides Focus and
Course Objectives

Michael McDermott
© McDermott, 2014;
mcdermottm1@nku.edu

1
Strategic Planning Process
• Strategic Analysis
• Strategic Choice
• Strategic Implementation

© McDermott, 2014;
mcdermottm1@nku.edu

2
Focus
• In my experience, the biggest problem
companies face is that they suffer from a lack of
focus
• Why is this the case?
• It’s because the do not have a strategy
© McDermott, 2014;
mcdermottm1@nku.edu

3
Focus
• It is precisely because they focus upon strategic
choice and implementation
• But refuse to commit to strategic analysis
• Even when they are presented with analysis,
they often lack the courage to follow through
© McDermott, 2014;
mcdermottm1@nku.edu

4
Lack of Focus: The Critical Issue
• Companies do themselves a huge disservice
• They often do not understand the nature of their own
business
• They fail to recognize their:
– core competences
– strongest product(s)/service(s)
– Market segment with greatest potential due to buyer
preferences and nature of competition
– International markets where the chances of success are
greatest
© McDermott, 2014;
mcdermottm1@nku.edu

5
Explaining The Essence of a Company
• Imagine this challenge to a business owner:
• “Explain the essence of your company in plain
English that any one can grasp”
• You would think that they could all do that?
• Many cannot!
© McDermott, 2014;
mcdermottm1@nku.edu

6
Failure to Explain The Essence of a
Company
• Arises from an “inside-out” perspective where the
company focuses upon what it sells and often gets
weighted down in technical details;
• Give an executive a few minutes to do this, and then ask
the audience if they understood, and often they are totally
“lost”;
• The audience is not stupid;
• The executive’s description is complicated and is productoriented
© McDermott, 2014;
mcdermottm1@nku.edu

7
Success in Explaining The Essence of a
Company
• Arises from an “outside-in” perspective where
the company focuses upon what its customers
buy (i.e the solutions they seek);
• Force an executive to do this, and the audience
always “gets it”;
• The executive’s description is simple and is
customer-oriented, or solutions-oriented
© McDermott, 2014;
mcdermottm1@nku.edu

8
Comparison: which is the most
helpful description?
Inside-Out
• “We sell software based upon
proprietary programming that
incorporates Java
programming that uses RSx
technology that offers optimal
memory utilization. We sell
our software to a diverse
range of customers such as
surveying, construction
companies, road builders, and
waste management
companies”

Outside-In
• Our software enables users
to move and bury dirt
optimally.

© McDermott, 2014;
mcdermottm1@nku.edu

9
Genuine Strategy: Becoming Focused
Strategic Analysis

Strategic Choice

Strategic Implementation
© McDermott, 2014;
mcdermottm1@nku.edu

10
Becoming Focused
Knowledge

=

Strategic Analysis

Courage

=

Strategic Choice

Discipline

=

Strategic Implementation

© McDermott, 2014;
mcdermottm1@nku.edu

11
Paying Lip-service to Strategic Analysis
• Often organizations undertake an exercise in SA
• However, this tends to be a self-congratulatory
exercise
• Challenging and critical contributions are dismissed
• This is a futile exercise
© McDermott, 2014;
mcdermottm1@nku.edu

12
Lack of Focus
• Most companies turn the recipe for focus on its
head;
• They begin with Strategic Implementation, and
then are bewildered when success is elusive;

© McDermott, 2014;
mcdermottm1@nku.edu

13
Lack of Focus:
The Causes and Results
Strategic Implementation = Confusion

Strategic Choice

Strategic Analysis

=

Panic

=

Fire-fighting

© McDermott, 2014;
mcdermottm1@nku.edu

14
Misguided Approach to Strategy: Putting the cart before the horse

Most companies think the
above is the starting point.

The “Strategic five”
is the starting point

This comes after you answer
the “strategic five”
© McDermott, 2014;

mcdermottm1@nku.edu

15
Course Objectives
• The primary aim is to develop your ability to
develop your skills in key aspects of strategic
thinking
• The aim is to develop your ability to think in a
highly analytical and logical manner

© McDermott, 2014;
mcdermottm1@nku.edu

16
Course Objectives
• This ability can only be developed through
practice
• Therefore the emphasis in this class is to
encourage you to apply your newly developed
skills in this classroom, but that you apply
your skills through observation as you go
about daily life
© McDermott, 2014;
mcdermottm1@nku.edu

17
Course Objectives
• Sports people can only improve through
regular practice
• ….not simply reading about their sport
• And it’s the exact same in terms of students of
business strategy
© McDermott, 2014;
mcdermottm1@nku.edu

18
Course Objectives
• This class is a paradox
• My aim is to help you develop a key skill that will be
with you for life
• So I want to keep it simple
• But at the same time be very challenging in terms of
pushing you to ‘raise your game’
© McDermott, 2014;
mcdermottm1@nku.edu

19
Course Objectives
1. To develop a clear understanding of the nature of strategy
2. To get you thinking strategically!
– You do not obtain this by memorizing textbook definitions
– It would be a mistake to believe that this Course is about
research
– You will have to undertake a minimal amount of research, but
the primary purpose is to then allow you to think about the
information that you collect, not simply reproduce such.

© McDermott, 2014;
mcdermottm1@nku.edu

20
Course Objective 1:
Develop a clear understanding of the nature of strategy

•

This is a knowledge-based learning objective

•

You can actually achieve this independently

•

The Course website provides you with the
necessary resources to be “self-taught”

•

The Course will begin by focusing upon this
learning objective
© McDermott, 2014;
mcdermottm1@nku.edu

21
Course Objective 2:
To get you thinking strategically
•

This is a skills-based learning objective

•

You are not expected to achieve this
independently

•

The Course provides you with the necessary
opportunities to practice this skill

•

The majority of the Course will focus upon this
learning objective
© McDermott, 2014;
mcdermottm1@nku.edu

22
Course Objectives

Course
Objective 1

• Knowledge-Based Learning
• Can be achieved
independently
• Easy

Course
Objective 2

• Skill-based Learning
• Requires instructor guidance
• Challenging

© McDermott, 2014;
mcdermottm1@nku.edu

23
Skills-based Learning
• Some of you may be very accomplished at
sports?
• I would very much like to be a good golfer;
• Despite lessons, I am a very inconsistent golfer;
• Why is this the case?
© McDermott, 2014;
mcdermottm1@nku.edu

24
Why am I an inconsistent golfer?
1. I have gone to a poor instructor?
2. I have not understood the instructor?
3. I get frustrated and sometimes abandon the
instructor’s guidance as I am ‘more comfortable’ with
my bad habits?
4. I struggle to apply his advice to good effect on a
regular basis?
5. I do not practice enough?
6. I do not approach golf with the right attitude, and
recognize that I need to be focused and concentrate?
© McDermott, 2014;
mcdermottm1@nku.edu

25
The True Reasons that I am an
inconsistent golfer?
1. I get frustrated and sometimes abandon the
instructor’s guidance as I am ‘more
comfortable’ with my bad habits?
2. I struggle to apply his advice to good effect
on a regular basis?
3. I do not practice enough?
4. I do not approach golf with the right attitude,
and recognize that I need to be focused and
concentrate?
© McDermott, 2014;
mcdermottm1@nku.edu

26
Course Objective 2
• You will be afforded plenty of opportunity to
develop this skill;
– We will begin on the “par 3”
– And then progress to the “golf course”

• But it helps if you are prepared to “practice”
on your own;

© McDermott, 2014;
mcdermottm1@nku.edu

27

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Strategy provides focus & course objectives

  • 1. Strategy Provides Focus and Course Objectives Michael McDermott © McDermott, 2014; mcdermottm1@nku.edu 1
  • 2. Strategic Planning Process • Strategic Analysis • Strategic Choice • Strategic Implementation © McDermott, 2014; mcdermottm1@nku.edu 2
  • 3. Focus • In my experience, the biggest problem companies face is that they suffer from a lack of focus • Why is this the case? • It’s because the do not have a strategy © McDermott, 2014; mcdermottm1@nku.edu 3
  • 4. Focus • It is precisely because they focus upon strategic choice and implementation • But refuse to commit to strategic analysis • Even when they are presented with analysis, they often lack the courage to follow through © McDermott, 2014; mcdermottm1@nku.edu 4
  • 5. Lack of Focus: The Critical Issue • Companies do themselves a huge disservice • They often do not understand the nature of their own business • They fail to recognize their: – core competences – strongest product(s)/service(s) – Market segment with greatest potential due to buyer preferences and nature of competition – International markets where the chances of success are greatest © McDermott, 2014; mcdermottm1@nku.edu 5
  • 6. Explaining The Essence of a Company • Imagine this challenge to a business owner: • “Explain the essence of your company in plain English that any one can grasp” • You would think that they could all do that? • Many cannot! © McDermott, 2014; mcdermottm1@nku.edu 6
  • 7. Failure to Explain The Essence of a Company • Arises from an “inside-out” perspective where the company focuses upon what it sells and often gets weighted down in technical details; • Give an executive a few minutes to do this, and then ask the audience if they understood, and often they are totally “lost”; • The audience is not stupid; • The executive’s description is complicated and is productoriented © McDermott, 2014; mcdermottm1@nku.edu 7
  • 8. Success in Explaining The Essence of a Company • Arises from an “outside-in” perspective where the company focuses upon what its customers buy (i.e the solutions they seek); • Force an executive to do this, and the audience always “gets it”; • The executive’s description is simple and is customer-oriented, or solutions-oriented © McDermott, 2014; mcdermottm1@nku.edu 8
  • 9. Comparison: which is the most helpful description? Inside-Out • “We sell software based upon proprietary programming that incorporates Java programming that uses RSx technology that offers optimal memory utilization. We sell our software to a diverse range of customers such as surveying, construction companies, road builders, and waste management companies” Outside-In • Our software enables users to move and bury dirt optimally. © McDermott, 2014; mcdermottm1@nku.edu 9
  • 10. Genuine Strategy: Becoming Focused Strategic Analysis Strategic Choice Strategic Implementation © McDermott, 2014; mcdermottm1@nku.edu 10
  • 11. Becoming Focused Knowledge = Strategic Analysis Courage = Strategic Choice Discipline = Strategic Implementation © McDermott, 2014; mcdermottm1@nku.edu 11
  • 12. Paying Lip-service to Strategic Analysis • Often organizations undertake an exercise in SA • However, this tends to be a self-congratulatory exercise • Challenging and critical contributions are dismissed • This is a futile exercise © McDermott, 2014; mcdermottm1@nku.edu 12
  • 13. Lack of Focus • Most companies turn the recipe for focus on its head; • They begin with Strategic Implementation, and then are bewildered when success is elusive; © McDermott, 2014; mcdermottm1@nku.edu 13
  • 14. Lack of Focus: The Causes and Results Strategic Implementation = Confusion Strategic Choice Strategic Analysis = Panic = Fire-fighting © McDermott, 2014; mcdermottm1@nku.edu 14
  • 15. Misguided Approach to Strategy: Putting the cart before the horse Most companies think the above is the starting point. The “Strategic five” is the starting point This comes after you answer the “strategic five” © McDermott, 2014; mcdermottm1@nku.edu 15
  • 16. Course Objectives • The primary aim is to develop your ability to develop your skills in key aspects of strategic thinking • The aim is to develop your ability to think in a highly analytical and logical manner © McDermott, 2014; mcdermottm1@nku.edu 16
  • 17. Course Objectives • This ability can only be developed through practice • Therefore the emphasis in this class is to encourage you to apply your newly developed skills in this classroom, but that you apply your skills through observation as you go about daily life © McDermott, 2014; mcdermottm1@nku.edu 17
  • 18. Course Objectives • Sports people can only improve through regular practice • ….not simply reading about their sport • And it’s the exact same in terms of students of business strategy © McDermott, 2014; mcdermottm1@nku.edu 18
  • 19. Course Objectives • This class is a paradox • My aim is to help you develop a key skill that will be with you for life • So I want to keep it simple • But at the same time be very challenging in terms of pushing you to ‘raise your game’ © McDermott, 2014; mcdermottm1@nku.edu 19
  • 20. Course Objectives 1. To develop a clear understanding of the nature of strategy 2. To get you thinking strategically! – You do not obtain this by memorizing textbook definitions – It would be a mistake to believe that this Course is about research – You will have to undertake a minimal amount of research, but the primary purpose is to then allow you to think about the information that you collect, not simply reproduce such. © McDermott, 2014; mcdermottm1@nku.edu 20
  • 21. Course Objective 1: Develop a clear understanding of the nature of strategy • This is a knowledge-based learning objective • You can actually achieve this independently • The Course website provides you with the necessary resources to be “self-taught” • The Course will begin by focusing upon this learning objective © McDermott, 2014; mcdermottm1@nku.edu 21
  • 22. Course Objective 2: To get you thinking strategically • This is a skills-based learning objective • You are not expected to achieve this independently • The Course provides you with the necessary opportunities to practice this skill • The majority of the Course will focus upon this learning objective © McDermott, 2014; mcdermottm1@nku.edu 22
  • 23. Course Objectives Course Objective 1 • Knowledge-Based Learning • Can be achieved independently • Easy Course Objective 2 • Skill-based Learning • Requires instructor guidance • Challenging © McDermott, 2014; mcdermottm1@nku.edu 23
  • 24. Skills-based Learning • Some of you may be very accomplished at sports? • I would very much like to be a good golfer; • Despite lessons, I am a very inconsistent golfer; • Why is this the case? © McDermott, 2014; mcdermottm1@nku.edu 24
  • 25. Why am I an inconsistent golfer? 1. I have gone to a poor instructor? 2. I have not understood the instructor? 3. I get frustrated and sometimes abandon the instructor’s guidance as I am ‘more comfortable’ with my bad habits? 4. I struggle to apply his advice to good effect on a regular basis? 5. I do not practice enough? 6. I do not approach golf with the right attitude, and recognize that I need to be focused and concentrate? © McDermott, 2014; mcdermottm1@nku.edu 25
  • 26. The True Reasons that I am an inconsistent golfer? 1. I get frustrated and sometimes abandon the instructor’s guidance as I am ‘more comfortable’ with my bad habits? 2. I struggle to apply his advice to good effect on a regular basis? 3. I do not practice enough? 4. I do not approach golf with the right attitude, and recognize that I need to be focused and concentrate? © McDermott, 2014; mcdermottm1@nku.edu 26
  • 27. Course Objective 2 • You will be afforded plenty of opportunity to develop this skill; – We will begin on the “par 3” – And then progress to the “golf course” • But it helps if you are prepared to “practice” on your own; © McDermott, 2014; mcdermottm1@nku.edu 27