2. UNDERSTANDING YOUR VISION
WE HELP OUR CLIENTS:
TO HELP YOU GROW
Michell Consulting Group provides
each client with unparalleled
Information Technology service
Our team of professionals leverage
their experiences and know how to
deliver on time, and on budget,
solutions that produce positive
bottom line results.
Realize “Business” value from their
Meet and exceed their goals through
the effective use of Information
Develop an agile IT environment that
is aligned to their business strategies.
Position IT as a strategic asset, a
source of both operational excellence
and competitive advantage.
3. Business Management Solutions
Together with SAP and Infor, The Michell
team excels in implementing world
class enterprise solutions that allow you to
leverage your competitive edge and build the
foundation on which your business will grow.
Our team is comprised of experienced
professionals who are well-versed in defining
project goals and objectives, specifying tasks
and needed resources, and associating budgets
and timelines for completion.
We understand that no two companies are the
same, therefore we provide the flexibility of
customizing software solutions to support the
specific needs of our clients.
From accountants to technology specialists,
our team of industry experts provide a one
stop-shop for business management and
business advice, tailored to provide you with
a framework that will accommodate your
We provide full IT managed, end-to-end
infrastructure solutions.We purchase what
you need, when you need it, at a predictable
cost, and provide 24/7 monitoring for your
mission critical infrastructure.
Cloud solutions enable your business to
leverage economies of scale to use best in
class technologies and processes without an
exorbitant upfront cost. We provide secure
scalable solutions from hosted servers and
desktops to disaster reovery and backups.
LEVERAGE OUR RESOURCES TO YOUR ADVANTAGE
Since 1999, Michell Consulting Group has helped hundreds of companies achieve their business
objectives through the successful purchase, implementation, training and support of application
software and IT services. At Michell Consulting Group, we have a team of industry experts with over
100 years of combined experience in solving business problems.
Custom software solutions need to be complemented with managed IT services in order to provide
the best return on investment. Our hands on experience with handling real world situations will provide
your company with world class service.
Our goal is to become your partner; a partner that brings strategic, technical vision to your business, a
partner that can give you an important edge in today’s competitive global markets.
1ABOUT MICHELL CONSULTING
4. Within the fast-paced climate of today’s business environment, your organization faces many
challenges from aggressive timelines to limited funding, and in some cases fewer resources at
your disposal. Michell Consulting can help you overcome these obstacles. With more than 100
years of cumulative experience in solving business problems, we are a full service technology
consulting firm that handles every aspect of your company, allowing you to focus on your core
Our core competencies in the fields of accounting, engineering, and software development give
our clients the needed resources and expertise in order to sucessfully run their businesses.
To provide you with the best consulting on your unique business needs, we employ a wide range
of specialists, including:
- Project Managers - Software Developers
- Business and System Analysts - Database Administrators
- System Training Consultants - Technical Support Specialists
- System Engineers - Support Desk Specialists
We’ll Take You Where You Need To Go
2 BUSINESS CONSULTING
5. Founded in 1972, SAP has a rich history of innovation and growth as a true industry leader. As the world's leading
provider of business software, SAP delivers products and services that help accelerate business innovation for our
clients. Today, companies in more than 120 countries run SAP applications – from distinct solutions addressing the
needs of small businesses and midsize companies, to suite offerings for global organizations.
SAP BUSINES ONE: A COMPRENHENSIVE, INTEGRATED SOLUTION
SAP Business One includes all the processes you need to run your entire business. Unlike niche solutions, it provides
complete business management functions covering financials, sales, customers, inventory, and operations. And
because it is designed specifically for small businesses, it can be installed quickly and is straightforward to maintain
Infor builds comprehensive business suites that are conveniently integrated and provide an elegant, easy to use user
experience. Simply put, Infor has solutions that help you do business better. Infor’s software currently powers over
70,000 businesses in more than 100 countries.
Infor FMS SunSystems integrated financial management and business analytics modules, provide you with
immediate access to all your data so that critical decisions can be made that deliver powerful business results.
Infor™ ERP FACTS is making life easier and business better for more than 2,000 distribution companies worldwide.
Designed by Infor experts—with many years of domain experience and hundreds of collective years solving distribution
IT challenges—Infor ERP FACTS is a highly configurable ERP solution with industry-specific buying, stocking,
selling, and servicing capabilities. And Infor ERP FACTS is easy to use, reducing training costs.
At Michell Consulting Group we
believe in providing our clients with
best of breed ERP solutions, that
ensure our applications are the most
sought out in the market, as well as
being the right choice for you today
At MCG we concentrate our efforts
on small to medium-sized businesses
primarily in the wholesale
distribution, manufacturing industries,
and companies that are in the
need of a robust financial management-
system. As a result, we are
familiar with your business
management requirements, and can
scale up as the needs of your
We combine Industry Leading ERP
(Enterprise Resource Planning),
along with a World Class Consulting
Team, to create highly effective
solutions that will ensure the
development of your business.
We employ some of the most
powerful and easy to use business
applications which are developed
by the best software
SAP and Infor are part of
the leading companies in the
software industry, developing
applications specifically designed
for small and medium-sized com-
panies. The majority of companies
using these solutions are just like
you: small business owners and
employees that want to have the
Partnering with SAPand Infor,
Michell Consulting Group has
helped hundreds of companies
grow their business through a full
suite of ERP Solutions.
ERP SOLUTIONS 3
“We are proud to say we have a true
business partner in Michell Group for
over 12 years. I would recommend The
Michell Team for any business wanting
to increase their company’s
performance. The investment will pay
huge dividends over the long term.”
Joseph Demartino, CEO | Jademar
6. • Network Management • Infrastructure Management
• Backup & Disaster Recovery Services • Data Storage and Protection
World Class Support Solutions Tailored to Your Needs
• Virtual CIO Services • Professional Services
• Cloud Solutions • Business Solutions
• Virtualization • Vendor Management
Improving IT operations and exploring ways to innovate and grow, while reducing costs, requires a
pragmatic approach to internal and external resource evaluation. Trying to handle it all on your own comes
at a significant cost — in expenses, time, and effort that could be more strategically spent.
The Michell Team provides flexible support options that allows your business to quickly change with
emerging technologies. We proactively monitor your core systems 24/7 to stop problems before they cause
an outage. We provide advanced system integrations in partnership with industry leaders like Cisco, Citrix,
WMware, and Microsoft in order to help businesses leverage technologies to reduce risk, improve
performance, and provide flexible work solutions.
MCG’s Sentinel Managed Services offer fully managed, end-to-end infrastructure solutions allowing you to
purchase what you need, when you need it, at a predictable cost. We minimize up-front investments in tools
or technologies to deploy, monitor, or support your mission critical infrastructure.
If you already have an IT Manager or Technician, let our experienced staff enhance their capabilities and
productivity. Our team works hand-in-hand with numerous IT Directors, Managers, and Technicians within
the companies that we service. We can also work with you to design a custom support program.
You decide the extent of coverage you require, and we will work with you to meet your needs. Ask our sales
representative for details.
7. Accessing our technical support center is fast and easy. Support is provided via telephone, emails,
on-site, or through our online customer web portal. Our highly-skilled technical support specialists
are always available and ready to assist with any issue your organiza tion may experience. Detailed
reporting and constant updates will keep you abreast of where we are with resolving your
TECHNICAL SUPPORT ACCESS
When you need support Michell Consulting Group provides fast, comprehensive resolutions to
ensure minimal down time within your business’ infrastructure. We provide a variety of
support such as:
• Technical Assistance Center • On-site support services
• Turnkey installation services • Materials repair and replacement options
• Long-term maintenance programs • Life-cycle and end-of-life planning
• Secure environment support • Integrated logistics support
FLEXIBLE SUPPORT OFFERINGS
Your support needs might be straight forward or very complex, either way, The Michell Team
can offer you a full range of technical support services to provide:
• Audits and evaluation
• Installation preparation and site planning
• Network configuration
IN-DEPTH SUPPORT SERVICES
TECHNICAL SUPPORT LIKE NO OTHER