Michelle GREYLING

Southampton, United Kingdom United Kingdom

Business Process Development/Improvement & Customer Experience-Certified Process Professional Champion (CPP) L6Σ

Logistics / Supply Chain

Michelle is a Certified Process Professional Champion, accredited with the BP Group (www.bpgroup.org). She has a solid and broad 20yrs+ experience & employment with Eskom (the biggest energy utility in Africa) within the Distribution (Dx), Transmission (Tx) and ICT Groups. Her exceptional skills and knowledge in understanding of BPM, Customer Experience, Outside-In Strategy and Process Improvement give her that cutting edge that benefits any high performing organization. She is also a self proclaimed happiness activist! Personal career highlights are successfully redeveloping & improving the Acquire Customer Value Chain business processes (2009+2010) and implementing nationally through a ...