1. Michelle Taylor
704 Timmy Street
Scott, LA 70583
Cell (337) 298-5810
MTaylor7747@yahoo.com
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WORK HISTORY
July 2014 – Sept 2015 Office Manager
Advanced Fluid Technologies of LA, LLC
Abbeville, LA
Responsibilities:
 Fully manage company-wide accounting and reporting functions for three offices, as
well as weekly payroll processes for 14 hourly and salaried employees.
 Liason between owner, employees and clients to insure proper lines of communication
critical in addressing problems/issues requiring immediate attention and resolution.
 Manage AR/AP and expense control procedures, including bank and account
reconciliation, invoicing, inventory, deposits, etc.
 Establish and maintain Human Resources-related employee files reflecting salaries,
garnishments, etc., exercising a high level of confidentiality.
 Negotiate and enforce collections to recover funds and expedite the clearance of
delinquent accounts.
 Interviewed, hired, trained and evaluated employees in all areas.
 Follow through on timely and accurate month-end closings and financial reporting.
Acheivements:
 I was hired to revamp and update the company not only in accounting procedures,
inventory procedures, human resources, hiring and some operational procedures.
Major goals were met, however, the company was unable to survive the current
situation in the oilfield and the dissolution of a distributorship.
Sep. 2011 – June 2013Case Administrator – Auditor
Keith Rodriguez, Chapter 13 Trustee
Lafayette, LA
Responsibilities:
 Reviewing debtor’s documentation to determine feasibility of Chapter 13 plans and/or
potential fraudulent filings or actions.
 Coding cases, reviewing of tax returns, schedules & pay stubs to determining disposable
income.
 Reviewing Chapter 13 plans and processing creditor claims.
 Drafting & filing of legal motions, responses and objections.
 Reviewing cases for changes in income.
 Determing if a case will pay out per plan.
 Setting up payment schedules for delinquent debtors and responding to their inquiries and
needs.
 Responding to creditor inquiries, determining validity of claims and cash flow.
 Processing of monthly reports & reviewing of cases for issues.
 Reviewing of cases close to resolution and if feasible.
 Closing cases, confirming if dischargeable, processing of discharges and necessary
documentation and motions.
Achievements:
 Promoted within eight months to Case Administrator.
Oct. 2006 – Sept. 2011Fraud Investigator
ATM Researcher – Claim & Collections
Elan Financial Services, Lafayette, LA
Responsibilties:
 Balancing as many ATMs within respective group with speed & accuracy.
 Formally notifiying courier branch & customers of potential losses.
 Processing formal requests of research material if not already provided.
 Researching & documenting evidence of loss.
 Filing formal claims.
 Contacting customers to alert them to potential cases of fraud and/or other potential service
problems with ATMs.
 Responsible for documenting and proving fraud cases and identifying the cause and solution

2. for other shortages.
 Weekly, monthly & quarterly certification of accounts.
 Daily reconciling of accounts & G/L adjustments.
Achievements:
 Within first year of employment was promoted to head researcher of the team that
successfully brought the balanced percentage to the level desired by the corporate office.
Recipient of the Above & Beyond Award.
 Promoted to Claims & Collections Division in June of 2010. Recipient of the 2010 Consumer
Bank All of US Service Team Award.
June 2004 – Oct. 2006 Purchasing Coordinator/Accounting Clerk
Chemex, Inc., Broussard, LA
Responsibilities:
 Determined inventory levels for present and future needs of supplies
 Generated all purchasing and sales related documents
 Provided pricing and delivery information.
 Handled complaints and processing of customer needs.
 Invoicing.
 Schedule and coordinate domestic and international shipments.
 Prepared paperwork and documents for shipping of finished product
 Ordered supplies and raw materials for chemical blending, lab, and warehouse
 Preparation of technical service reports.
Achievements:
 Reorganized purchasing procedures to make them more efficient.
 Properly translated Venezuelan government documents from Spanish into
English so that our chemical testing procedures could be to their specifications.
Jan 2001 – May 2004 Administrative Assistant
MicroAnaDigiCom, Inc/Mark Industries Ltd.
Carencro, LA
Responsibilities:
• Accounts receivable/payable.
• Invoicing/billing.
• Managed technicians' operational expense funds.
• Managed advertising, travel, etc.
 Prepared correspondence.
 Customer service.
Achievements:
• Converted the company from a DOS based system to Windows.
• Implemented a new, more efficient procedure for ticket billing & invoicing.
EDUCATION
Aug 1985 - May 1989 University of the Incarnate Word
San Antonio, TX
BS in Business Administration
Aug 1981 - May 1985 A.C. Jones High School
Beeville, TX
Graduate
SKILLS
• Fluent in Spanish.
• Use and application of personal computers, experience with Word, Excel, QuickBooks,
Peachtree Accounting, DAC Accounting, Filemaker software, MOMS medical software &
Trakker software.
 Strong analytical decision making, problem solving, communication (oral and written) skills.
Demonstrated ability to manage and prioritize case load with limited supervision. Able to
organize data and write concise investigativereports, when necessary. Ability to work to tight
timelines when necessary. Ability to proficiently type required reports and documents for
review by senior management. Good interpersonal skills.