Michiel Gaasterland

60 Abonné

All round marketing & branding specialist with a massive spike in social media marketing & content marketing strategy. Nearly 20 years experience in B2C / B2B across industries. I’m a pragmatic guy at heart who loves connecting strategy to execution, marketing to sales, and brands to consumers. I am a highly energetic, driven & creative marketing professional who delivers the goods through no nonsense consulting, collaborative thinking and personable coaching. Currently on a mission at ROBIN the intelligent Customer Service Assistant. We turn web store teams into customer service heroes.

customer service robinhq ecommerce klantenservice live chat robin conversie social media twinkle software retail duifhuizen ism thuiswinkel bodyenfitshop shopping today sales competitive implementation insights human conversation relational shoppers content marketing social media marketing permission marketing inbound marketing michiel gaasterland seo content we do communications business social web ehrm netherlands

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Michiel Gaasterland

Présentations

Social media | ehrm | the HR puzzle | Netherlands

Rules and building blocks of doing business on the social web

Social media headflip

De eCommerce koopervaring wordt nét zo persoonlijk als instore winkelen

Centralpoint NCCA casus final (Winnaar Technology Award 2016)

Body & Fit eCommerce customer service case #SHT16

Duifhuizen ROBIN presentatie ISM Omnichannel event

OGER ROBIN EMERCE eRetail 2017

Brandfield shopping today robin presentatie

J’aime

For PR and Communications people who want to do it on the social web