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Impact of IDABC in Spain


Miguel A. Amutio
Ministerio de Administraciones Publicas
Spain
Contents

•   Organization of Public Administrations
•   Services in a complex and diverse environment
•   Government actions – Law 11/2007 – Action Plan
•   Action of Spain in IDABC
•   A possible future follow-on programme, some thoughts
Organization of Public Administrations
 STATE                       AUTONOMOUS                        LOCAL POWERS
                             COMMUNITIES
                             (REGIONAL
                             LEVEL)


                                       17 Autonomous
  16 Departments                     Communities
                                                                 8.108 municipalities
  139 Autonomous organisms                                      41 County councils
                                       2 Autonomous cities      10 Chapters and insular
  The Department of Public               @ Coordination:            Councils
 Administrations (MAP) is the                 *   Sector
                                                  Conference
 Department with the responsibility                             Coordination:
                                              *   Technical        FEMP
 of the technological modernization               Committee

     @ Structures of coordination:

       High Council of Electronic
 Government
       General Directorate of
 Administrative Modernization
Services in a complex and diverse environment
                                                             Source: Fig 3 of European
                                                             Interoperability Framework v1.




• Actors and relationships ( A->A, A->C, A->B; from local to EU level).
• Organization and processes / Data structures / Technological solutions.
• It is necessary to advance:
    • With coordinated solutions avoiding isolated systems.
    • With multilateral solutions to avoid bilateral approaches.
    • With common infrastructures, not to solve problems n times, and
       interoperability.
    • Services centered on citizens, and administrative simplification.
    • Continued political impetus, favourable legal framework and enough funding.
Government actions
                               Council of Ministers Agreement ( December 2005 , December 2007)
    Political initiative      MODERNIZA and AVANZA Plans
                              MAP – MITyC Agreement; EU i2010 Action Plan

                               Develop of Citizens’ Electronic Access Law
     Legal framework          No ID photocopies or registration certificates
                              (Royal Decrees)
                              System of Applications and Networks for Public
      Infrastructure          Administration (S.A.R.A.)
                              Electronic ID promotion
    Electronic identity       Validation platform
                              Rationalisation and data transmission for most
      Simplification          frequent procedures

 Integrated citizen service    060 Network * Personal * By phone * On the web

                              E-learning (INAP)
         Training             Classroom teaching (INAP)

                              Committees and working groups
Organisation & cooperation    with Autonomous Communities
Law 11/2007 - eGovernment
• Scope and general principles
    • Personal data protection - Equality/ no discrimination – Accessibility – Lawfulness -
      Cooperation e interoperability – Security – Proportionality - Quality and
      accountability - Technological neutrality
• Citizens’ rights in their relation to Public Administration by electronic
  means: recognise citizens’ right to interact with Public Administration by electronic
   means, regulating the basic aspects of ITC use in administrative procedures.
    • Choose channel, know status of procedures, get e-Copies of docs, ...
• Legal regime of eGovernment: e-site, registries, notificacions, eId & Auth., ...
• Electronic management of procedures
• Cooperation between Public Administration agencies to boost eGovernment
    • National Interoperability & Security Schemes, Administrative Network, Integrated
      attention to citizens, Reutilisation of systems and applications - Technology Transfer
      Center.
• Additional, provisional and final regulations
    • All Public Administration agencies will have to provide electronic access to services
      (records, payments, certificates, notifications, and others). The deadline to comply
      with this obligation is 31 December 2009.
Development of Law 11/2007
       New Action Plan 2008 - 2009
                                            Infras tructure
     S ervices                              and common               Horizontal
                          S implify
    focus ed on                                s ervices              actions
                         procedures
      citizens                                      .

                                         S ARA Network
Integral attention                                               Interoperability
                                         Validation s ys tems
Network to                               of dig ital             and S ecurity
citizens (060)       Update              certificates & e-       National Frame
                     procedures to       s ig nature
                     new Law
One s top s hops                         Identification & e-
                                         authentication of       Training
                                         s ites , bodies and
                                         employees
e--Inclus ión                                                    Plan
                     S chedule and       Modular Platform
                                         e-procedure             M anagement and
                     control updated
                                                                 follow-up
Public               procedures          Platform
participation                            Intermediation

                                         e- Archives             Trans ference
Es tablis h                                                      Centre of tech.
Electronic S ites    Tools to s upport                           & e-G ov
                                         R eg is ter
                     updating            Interconnection         O bs ervatory
M arketing in        proces s
public s ervices
                                         Platform trans lation
IDABC – Development of eGov in Spain
                     A comparison
        • IDABC Decision             Legal basis    • Law 11/2007
• Art.2 Pan-eur. Services            Objectives     • Art.3
           • 148,7 Meur               Budget        • 100 Meur/year
                 • PEGSCO           Management      • Council for eGov
              • 2005-2009          Temporal scope   • 2008-2009
   •   PCI–Projects of Common          Pillars      •   Services focused on citizens
                        Interest                    •   Simplify procedures
   •   HM-Horizontal Measures                       •   Infrastr.& Common serv.
                                                    •   Horizontal actions
    • IDABC Work Progr.            Workprogramme    • Action Plan
Action of Spain in IDABC

• Support the integration of the Administration, citizens
  and enterprises in Pan European eGovernment Services.
• Transfer policies, guidelines, information and know-how
  to national level.
• Use and disseminate in the Administration the results
  and products from IDABC.
Support the integration in Pan European
         eGovernment Services
Transfer policies, guidelines, information and
         know-how to national level
Transfer policies, guidelines, information and
         know-how to national level




                Source: Synergy, May 2007 Issue.
Use and disseminate in the Administration the
        results and products from IDABC




OSS, ODF, EBGCA, eIDM, eSign., EIF, AG, ...
General aspects of IDABC to value
•   Legal basis
•   Objetives + detailed list of work areas
•   Management Committee
•   Funding
•   Pillars: PCIs (with legal basis) and HMs
         • Long living services and infrastructures
• Capital:
         •   IDABC Community
         •   Common understanding of paneropean needs
         •   Services + Infrastructures
         •   Know-how + studies and reports
         •   Lessons learnt: things that worked and things that did not work.
         •   IDABC: recognized mark.
         •   Achievements thanks to action maintained along the time.
A possible future follow-on programme
               Some thoughts about PCIs
• keep close contact with the sectors.
• A more selective support for sectors that add more value to the Pan-
  European dimension.
   • Promotion of sectoral services that support administrative cooperation and
     capillarity in the participation of various levels of administration.
• Services that support multilateral or bilateral agreements.
• Facilitate the use of services delivered by MS that may be used by
  other over common infrastructures like sTESTA.
• Sectors might be more interested in receiving advice and support and
  not only funding.
   • Examples with ‘community’ and ‘non-community’ projects.
• (For both PCI and HM): adequate funding according to scope,
  objectives, target areas, EU dimension; and time enough for results.
A possible future follow-on programme
      Some thoughts about Horizontal Measures
• Consolidate a first generation of basic infrastructures.
• Develop a second generation of services on top of basic infrastructures
  that facilitate the deployment of multilateral services.
• Common infrastructures available to multilateral agreements.
• Common Infrastructures and services:
       • Linked to the needs of the sectors.
       • Facilitators of the Pan-European dimension.
       • Capable of satisfying the needs of emerging services.
• Specific objectives and mandates in a new legal basis?
• Changing policies and priorities: Observe the needs of Pan-European
  services to integrate needs of actors and elements EU policy.
• Promotion, diffusion and support of services and measures.
       • Understanding, adoption and use by the sectors.
• Role of driving force in development of common infr.& serv. across EU.
Thank you very much
       for your attention

Miguel A. Amutio
Ministerio de Administraciones Publicas
Spain

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Impact of the Program IDABC in Spain (interoperable delivery of services to administrations, business and citizens)

  • 1. Impact of IDABC in Spain Miguel A. Amutio Ministerio de Administraciones Publicas Spain
  • 2. Contents • Organization of Public Administrations • Services in a complex and diverse environment • Government actions – Law 11/2007 – Action Plan • Action of Spain in IDABC • A possible future follow-on programme, some thoughts
  • 3. Organization of Public Administrations STATE AUTONOMOUS LOCAL POWERS COMMUNITIES (REGIONAL LEVEL)  17 Autonomous  16 Departments Communities  8.108 municipalities  139 Autonomous organisms  41 County councils  2 Autonomous cities  10 Chapters and insular  The Department of Public @ Coordination: Councils Administrations (MAP) is the * Sector Conference Department with the responsibility Coordination: * Technical  FEMP of the technological modernization Committee @ Structures of coordination: High Council of Electronic Government General Directorate of Administrative Modernization
  • 4. Services in a complex and diverse environment Source: Fig 3 of European Interoperability Framework v1. • Actors and relationships ( A->A, A->C, A->B; from local to EU level). • Organization and processes / Data structures / Technological solutions. • It is necessary to advance: • With coordinated solutions avoiding isolated systems. • With multilateral solutions to avoid bilateral approaches. • With common infrastructures, not to solve problems n times, and interoperability. • Services centered on citizens, and administrative simplification. • Continued political impetus, favourable legal framework and enough funding.
  • 5. Government actions  Council of Ministers Agreement ( December 2005 , December 2007) Political initiative MODERNIZA and AVANZA Plans MAP – MITyC Agreement; EU i2010 Action Plan  Develop of Citizens’ Electronic Access Law Legal framework No ID photocopies or registration certificates (Royal Decrees) System of Applications and Networks for Public Infrastructure Administration (S.A.R.A.) Electronic ID promotion Electronic identity Validation platform Rationalisation and data transmission for most Simplification frequent procedures Integrated citizen service  060 Network * Personal * By phone * On the web E-learning (INAP) Training Classroom teaching (INAP) Committees and working groups Organisation & cooperation with Autonomous Communities
  • 6. Law 11/2007 - eGovernment • Scope and general principles • Personal data protection - Equality/ no discrimination – Accessibility – Lawfulness - Cooperation e interoperability – Security – Proportionality - Quality and accountability - Technological neutrality • Citizens’ rights in their relation to Public Administration by electronic means: recognise citizens’ right to interact with Public Administration by electronic means, regulating the basic aspects of ITC use in administrative procedures. • Choose channel, know status of procedures, get e-Copies of docs, ... • Legal regime of eGovernment: e-site, registries, notificacions, eId & Auth., ... • Electronic management of procedures • Cooperation between Public Administration agencies to boost eGovernment • National Interoperability & Security Schemes, Administrative Network, Integrated attention to citizens, Reutilisation of systems and applications - Technology Transfer Center. • Additional, provisional and final regulations • All Public Administration agencies will have to provide electronic access to services (records, payments, certificates, notifications, and others). The deadline to comply with this obligation is 31 December 2009.
  • 7. Development of Law 11/2007 New Action Plan 2008 - 2009 Infras tructure S ervices and common Horizontal S implify focus ed on s ervices actions procedures citizens . S ARA Network Integral attention Interoperability Validation s ys tems Network to of dig ital and S ecurity citizens (060) Update certificates & e- National Frame procedures to s ig nature new Law One s top s hops Identification & e- authentication of Training s ites , bodies and employees e--Inclus ión Plan S chedule and Modular Platform e-procedure M anagement and control updated follow-up Public procedures Platform participation Intermediation e- Archives Trans ference Es tablis h Centre of tech. Electronic S ites Tools to s upport & e-G ov R eg is ter updating Interconnection O bs ervatory M arketing in proces s public s ervices Platform trans lation
  • 8. IDABC – Development of eGov in Spain A comparison • IDABC Decision Legal basis • Law 11/2007 • Art.2 Pan-eur. Services Objectives • Art.3 • 148,7 Meur Budget • 100 Meur/year • PEGSCO Management • Council for eGov • 2005-2009 Temporal scope • 2008-2009 • PCI–Projects of Common Pillars • Services focused on citizens Interest • Simplify procedures • HM-Horizontal Measures • Infrastr.& Common serv. • Horizontal actions • IDABC Work Progr. Workprogramme • Action Plan
  • 9. Action of Spain in IDABC • Support the integration of the Administration, citizens and enterprises in Pan European eGovernment Services. • Transfer policies, guidelines, information and know-how to national level. • Use and disseminate in the Administration the results and products from IDABC.
  • 10. Support the integration in Pan European eGovernment Services
  • 11. Transfer policies, guidelines, information and know-how to national level
  • 12. Transfer policies, guidelines, information and know-how to national level Source: Synergy, May 2007 Issue.
  • 13. Use and disseminate in the Administration the results and products from IDABC OSS, ODF, EBGCA, eIDM, eSign., EIF, AG, ...
  • 14. General aspects of IDABC to value • Legal basis • Objetives + detailed list of work areas • Management Committee • Funding • Pillars: PCIs (with legal basis) and HMs • Long living services and infrastructures • Capital: • IDABC Community • Common understanding of paneropean needs • Services + Infrastructures • Know-how + studies and reports • Lessons learnt: things that worked and things that did not work. • IDABC: recognized mark. • Achievements thanks to action maintained along the time.
  • 15. A possible future follow-on programme Some thoughts about PCIs • keep close contact with the sectors. • A more selective support for sectors that add more value to the Pan- European dimension. • Promotion of sectoral services that support administrative cooperation and capillarity in the participation of various levels of administration. • Services that support multilateral or bilateral agreements. • Facilitate the use of services delivered by MS that may be used by other over common infrastructures like sTESTA. • Sectors might be more interested in receiving advice and support and not only funding. • Examples with ‘community’ and ‘non-community’ projects. • (For both PCI and HM): adequate funding according to scope, objectives, target areas, EU dimension; and time enough for results.
  • 16. A possible future follow-on programme Some thoughts about Horizontal Measures • Consolidate a first generation of basic infrastructures. • Develop a second generation of services on top of basic infrastructures that facilitate the deployment of multilateral services. • Common infrastructures available to multilateral agreements. • Common Infrastructures and services: • Linked to the needs of the sectors. • Facilitators of the Pan-European dimension. • Capable of satisfying the needs of emerging services. • Specific objectives and mandates in a new legal basis? • Changing policies and priorities: Observe the needs of Pan-European services to integrate needs of actors and elements EU policy. • Promotion, diffusion and support of services and measures. • Understanding, adoption and use by the sectors. • Role of driving force in development of common infr.& serv. across EU.
  • 17. Thank you very much for your attention Miguel A. Amutio Ministerio de Administraciones Publicas Spain