Driving Behavioral Change for Information Management through Data-Driven Gree...
Impact of the Program IDABC in Spain (interoperable delivery of services to administrations, business and citizens)
1. Impact of IDABC in Spain
Miguel A. Amutio
Ministerio de Administraciones Publicas
Spain
2. Contents
• Organization of Public Administrations
• Services in a complex and diverse environment
• Government actions – Law 11/2007 – Action Plan
• Action of Spain in IDABC
• A possible future follow-on programme, some thoughts
3. Organization of Public Administrations
STATE AUTONOMOUS LOCAL POWERS
COMMUNITIES
(REGIONAL
LEVEL)
17 Autonomous
16 Departments Communities
8.108 municipalities
139 Autonomous organisms 41 County councils
2 Autonomous cities 10 Chapters and insular
The Department of Public @ Coordination: Councils
Administrations (MAP) is the * Sector
Conference
Department with the responsibility Coordination:
* Technical FEMP
of the technological modernization Committee
@ Structures of coordination:
High Council of Electronic
Government
General Directorate of
Administrative Modernization
4. Services in a complex and diverse environment
Source: Fig 3 of European
Interoperability Framework v1.
• Actors and relationships ( A->A, A->C, A->B; from local to EU level).
• Organization and processes / Data structures / Technological solutions.
• It is necessary to advance:
• With coordinated solutions avoiding isolated systems.
• With multilateral solutions to avoid bilateral approaches.
• With common infrastructures, not to solve problems n times, and
interoperability.
• Services centered on citizens, and administrative simplification.
• Continued political impetus, favourable legal framework and enough funding.
5. Government actions
Council of Ministers Agreement ( December 2005 , December 2007)
Political initiative MODERNIZA and AVANZA Plans
MAP – MITyC Agreement; EU i2010 Action Plan
Develop of Citizens’ Electronic Access Law
Legal framework No ID photocopies or registration certificates
(Royal Decrees)
System of Applications and Networks for Public
Infrastructure Administration (S.A.R.A.)
Electronic ID promotion
Electronic identity Validation platform
Rationalisation and data transmission for most
Simplification frequent procedures
Integrated citizen service 060 Network * Personal * By phone * On the web
E-learning (INAP)
Training Classroom teaching (INAP)
Committees and working groups
Organisation & cooperation with Autonomous Communities
6. Law 11/2007 - eGovernment
• Scope and general principles
• Personal data protection - Equality/ no discrimination – Accessibility – Lawfulness -
Cooperation e interoperability – Security – Proportionality - Quality and
accountability - Technological neutrality
• Citizens’ rights in their relation to Public Administration by electronic
means: recognise citizens’ right to interact with Public Administration by electronic
means, regulating the basic aspects of ITC use in administrative procedures.
• Choose channel, know status of procedures, get e-Copies of docs, ...
• Legal regime of eGovernment: e-site, registries, notificacions, eId & Auth., ...
• Electronic management of procedures
• Cooperation between Public Administration agencies to boost eGovernment
• National Interoperability & Security Schemes, Administrative Network, Integrated
attention to citizens, Reutilisation of systems and applications - Technology Transfer
Center.
• Additional, provisional and final regulations
• All Public Administration agencies will have to provide electronic access to services
(records, payments, certificates, notifications, and others). The deadline to comply
with this obligation is 31 December 2009.
7. Development of Law 11/2007
New Action Plan 2008 - 2009
Infras tructure
S ervices and common Horizontal
S implify
focus ed on s ervices actions
procedures
citizens .
S ARA Network
Integral attention Interoperability
Validation s ys tems
Network to of dig ital and S ecurity
citizens (060) Update certificates & e- National Frame
procedures to s ig nature
new Law
One s top s hops Identification & e-
authentication of Training
s ites , bodies and
employees
e--Inclus ión Plan
S chedule and Modular Platform
e-procedure M anagement and
control updated
follow-up
Public procedures Platform
participation Intermediation
e- Archives Trans ference
Es tablis h Centre of tech.
Electronic S ites Tools to s upport & e-G ov
R eg is ter
updating Interconnection O bs ervatory
M arketing in proces s
public s ervices
Platform trans lation
8. IDABC – Development of eGov in Spain
A comparison
• IDABC Decision Legal basis • Law 11/2007
• Art.2 Pan-eur. Services Objectives • Art.3
• 148,7 Meur Budget • 100 Meur/year
• PEGSCO Management • Council for eGov
• 2005-2009 Temporal scope • 2008-2009
• PCI–Projects of Common Pillars • Services focused on citizens
Interest • Simplify procedures
• HM-Horizontal Measures • Infrastr.& Common serv.
• Horizontal actions
• IDABC Work Progr. Workprogramme • Action Plan
9. Action of Spain in IDABC
• Support the integration of the Administration, citizens
and enterprises in Pan European eGovernment Services.
• Transfer policies, guidelines, information and know-how
to national level.
• Use and disseminate in the Administration the results
and products from IDABC.
13. Use and disseminate in the Administration the
results and products from IDABC
OSS, ODF, EBGCA, eIDM, eSign., EIF, AG, ...
14. General aspects of IDABC to value
• Legal basis
• Objetives + detailed list of work areas
• Management Committee
• Funding
• Pillars: PCIs (with legal basis) and HMs
• Long living services and infrastructures
• Capital:
• IDABC Community
• Common understanding of paneropean needs
• Services + Infrastructures
• Know-how + studies and reports
• Lessons learnt: things that worked and things that did not work.
• IDABC: recognized mark.
• Achievements thanks to action maintained along the time.
15. A possible future follow-on programme
Some thoughts about PCIs
• keep close contact with the sectors.
• A more selective support for sectors that add more value to the Pan-
European dimension.
• Promotion of sectoral services that support administrative cooperation and
capillarity in the participation of various levels of administration.
• Services that support multilateral or bilateral agreements.
• Facilitate the use of services delivered by MS that may be used by
other over common infrastructures like sTESTA.
• Sectors might be more interested in receiving advice and support and
not only funding.
• Examples with ‘community’ and ‘non-community’ projects.
• (For both PCI and HM): adequate funding according to scope,
objectives, target areas, EU dimension; and time enough for results.
16. A possible future follow-on programme
Some thoughts about Horizontal Measures
• Consolidate a first generation of basic infrastructures.
• Develop a second generation of services on top of basic infrastructures
that facilitate the deployment of multilateral services.
• Common infrastructures available to multilateral agreements.
• Common Infrastructures and services:
• Linked to the needs of the sectors.
• Facilitators of the Pan-European dimension.
• Capable of satisfying the needs of emerging services.
• Specific objectives and mandates in a new legal basis?
• Changing policies and priorities: Observe the needs of Pan-European
services to integrate needs of actors and elements EU policy.
• Promotion, diffusion and support of services and measures.
• Understanding, adoption and use by the sectors.
• Role of driving force in development of common infr.& serv. across EU.
17. Thank you very much
for your attention
Miguel A. Amutio
Ministerio de Administraciones Publicas
Spain