Visual management 101 with Adam Hope & Mike Biggs at IDF Sydney Meetup
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Using paper, pen, and a wall to manage our work has become a practice that is moving well beyond its roots in Agile software delivery. The concept works particularly well for two main reasons: • Visual systems are open for all to see and collaborate with, using a medium that is cheap and requires little overhead to understand, and to use. • Visual systems give everyone a true sense of the work. It is easy at a glance to see how much work there is, and exactly where that work is. This has a striking, almost physical affect on users of the system that is not present when using digital systems which largely hide the work. What exactly is a Visual System? Specifically, we are referring to a Kanban style project or programme workflow, which is articulated on a highly visible wall in your workspace. The work you do, is articulated as a process, and items of work move across the wall as they are completed. Really this is just the beginning and we will take this much further... Adam Hope and Mike Biggs will share their knowledge, philosophies, and real stories from the coalface of visual systems in both software delivery, and non- software situations.
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Visual management 101 with Adam Hope & Mike Biggs at IDF Sydney Meetup
- 1. Visual Systems 101 Creating a shared understanding Adam Hope & Mike Biggs
- 2. Mike Biggs Adam Hope
- 3. Todo Doing Done Introductions Why visual management? What is visual management? Visualisation Continuous improvement Choose your own adventure! Collaboration
- 5. “All I want is a single prioritised backlog!” – Everyone, ever
- 7. ● Action focused ● Shared understanding / Purpose ● Shows actual progress ● Minimise waste ● Decisions are value driven ● Shared accountability ● Transparency Practices Principles Values ● Cards on a wall ● Stand-ups Easy Effective Visible Subtle
- 8. Classic delivery team wall
- 12. Designing the system ● What are the steps in the process. (Including decision points). Frequency ● Who is required for various kinds of work? ● What is a piece of ‘work’? ● What information is required to do the work, and make decisions? ● When do we meet?
- 13. Other types types of walls
- 15. Typical stand-up agenda 1. Attendance - Who’s missing? 2. Major announcements - e.g. whole team is away for the rest of the week at training 3. Walk the wall a. highest priority to lowest by group (typically left to right, top to bottom) b. Are you on track? c. If not why not?
- 17. ❏ 100% visible 100% of the time. ❏ Should be kept up to date in real time. ❏ Should be the single (main) source of truth. ❏ Minimise the number of backlogs. Ideally 1 shared by the team. Key points
- 18. ❏ Work can only be in 1 position at a time (but may go backwards). ❏ Step size affects maintainability & visibility. ❏ There is always room to improve. Key points
- 19. “Shape the walls to shape the conversations.”
- 20. Choose your own adventure ❏ Add a question to the backlog ❏ 2 tally marks per person to vote ❏ Grab a drink ❏ See you in 5
- 21. Just in case! Things we might talk about
- 26. User stories As a <user> I want <goal> So that <value>
- 27. Further reading One day in kanban land Agile board hacks It’s not just standing up Kanban pizza game Experiments in roadmapping Toolbox for the agile coach - 96 Visualisation examples User stories applied
- 28. Thanks Adam Hope ahope@thoughtworks.com Mike Biggs mbiggs@thoughtworks.com
- 29. ❏TV / projector. ❏Whiteboard with columns etc. as our board. ❏Index cards for questions etc. ❏Lots of sharpies. ❏Pizza. ❏Chocolates for question. ❏Clicker. Preparation
- 30. Instructions Make sure the burning questions and agenda slides are visible next to an empty card wall with the following columns: ❏ Your questions ❏ Prioritised ❏ Doing ❏ Done Do this once before you begin and once at the end of the main presentation. The slides in part two can be brought up as required depending on the questions. Discourage asking questions during the first half of the presentation Make sure questions are timeboxed and follow-up with people afterwards if need be, just like a stand-up!
- 31. What would you like to learn about? What questions do you have? Please write one question per index card and group them on the board over there. While you’re waiting
Notes de l'éditeur
- mike
- Adam - re-draw as piechart filling up with an arrow that says visual management “If you believed what I believed we’d make the same decisions.” – Decentralised decision making Create a shared and explicit understanding of: Work in process Accountability Priorities Risks and issues
- Adam REA story Mike Why? Because lean // kanban - any comments on waterfall? Limited bandwidth (wip limits) Accountability What is the tradeoff / opportunity cost if we do each request from stakeholders?
- Mike Visualisation provides a sense of the amount of work provides a tangible expression of the implicit goals and values. Collaboration team - a workspace for action, and a way to capture diversity. Continuous improvement of the visual system/board as a tool. of the process.
- Adam Power point on walls Xmas party photos Mike Agile little A Governance little G Cargo cults story
- Adam This is really common in the software industry Could be any simple process for a single
- Mike Big visible boards They show the process, the people and the work Stand-up meetings are run at the walls
- Adam A portfolio wall for multiple teams High level view of the work done by 1300 people
- Mike to drive each step, discussion to ensue.
- Adam A forward looking view of the work Mike
- Adam They have a wall The whole team is present They’ve got their materials ready to go so they can update the wall in real time
- In the past it was common to go around the circle, really not the best way to run a stand-up Work / Progress > individual
- Adam This is the typical journey, not necessarily the ideal 3 stages Data is only as useful as your ability to act on it!
- Adam If you identify a problem with the work you can re-shape the wall to make it visible This will change the conversations For instance you don’t think the work is valuable, ask people to try and write the value on the cards Continuous improvement of the visual system/board as a tool. Continuous improvement of the process.
- Mike What if we can’t see the work on our wall? Cafe order books are visual systems too.