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www.servicetracker.uk.com
Pest Systems that truly Manage your
business
Whatis ServiceTracker?
Whoare we?
• 8 years working within the Pest Control Industry
• Over 30 years with IT, Software and Technology
• Members of the NPTA
• Software for Pest Controllers, built by Pest Controllers
• Software developed specifically for the Pest Control Industry in-line
with NPTA guidance.
• Complies with the highest industry standards and protocols,
including BRC Issue 7, Food Hygiene, Food Safety and
Environmental legislation.
Top7 problems
encounteredby agrowingPest ControlBusiness
1. Controlling State of Service
2. Customers need more information (especially trend analysis)
3. Customers need ‘real time’ information
4. Technician areas difficult to control, hard to measure productivity
5. Ensure that invoicing is done rapidly
6. Increasing filing capacity (visit reports)
7. Increasing cost of updating log books
Top 7 problems encountered by a growing Pest Control Business
Whatare the system challenges?
• Many different systems to do the job
• The software doesn’t talk to each other
• Constant double-keying of data
• Lost information
• Missed billing, lost quotes
• A maze of information
• Wasting time searching
• Too much paperwork
System challenges
One system to rule them all!
(One solutiontodo thejob)
● Improve responsiveness to your customers
● Save time planning and completing jobs
● Reduce administration costs
● Improve customer satisfaction and retention
● Improve quality of management information
● Reduce or even eliminate paperwork
● Connect with remote monitoring systems
Benefits of using one complete system
ServiceTracker is onecomplete system solution
Analytics
Sales Management
Drag and drop Scheduling
Mapping, Routing and GPS Tools
FieldService- Mobile
(WithSignatureCapture)
MobileDemonstration
https://www.youtube.com/watch?v=_Crv6w17Oy4
PDF Reporting EFK analysis
AutomatedEmails
PDFGeneration
EFK analysis
Mobile Printing
Customer Portal / E-Log Book
TheonlyPestControlApplication
availableonSmart Watch
Invoicingand Revenue Management
Reporting and Analytics
1. Real-time state of service = no missed or overdue visits
2. All visit data captured (especially trend analysis) complete with pictures
3. ‘Real time’ customer information (electronic reports and portals)
4. Simple territory management & productivity reporting
5. Rapid invoicing as soon as the job is complete
6. All data in one place, searchable and accessible in seconds
7. No more paper log books to keep up to date. Everything online
Top 7 solutions for a growing Pest Control Business
• One system do the job of many
• All departments and processes connected to each other
• No double-keying of data
• No lost information
• No missed billing or lost quotes
• A wealth of information at your fingertips
• No wasting time searching
• No unnecessary visits to the office to collect or drop off
paperwork
System benefits
• More Visits Completed (avg 8 per month per tech)
• More Business (average growth of 37% year on year)
• Better communication (customer portal and mobile
notifications)
• Better management (calendars, GPS mapping, reporting)
• Better visibility (Assets, Resources, Equipment)
• Faster Cash Collection
• Faster Visit Completion (mobile technology)
• Faster Reporting (automatic electronic reporting)
• Save on admin Time (around 14h per tech per month)
• Save fuel Costs (save approx. 9% per month)
• Save travel Time (around 17h per tech per month)
And so muchmore…
Nomoreproblems!
Well…almost
Come and say hello!
Questions?
Contact Us
Britannia House
Caerphilly Business Park
Caerphilly
CF83 3GG
Connect:
Twitter: @ServiceTrkr Facebook: facebook.com/servicetracker
LinkedIn: Linkedin.com/Company/ServiceTracker
w:www.servicetracker.uk.com e:info@servicetracker.uk.com t: 033 022 31 022
St Aubyns
Daws Hill
London
E4 7RD

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Pest Systems that truly manage your business

  • 1. www.servicetracker.uk.com Pest Systems that truly Manage your business
  • 2. Whatis ServiceTracker? Whoare we? • 8 years working within the Pest Control Industry • Over 30 years with IT, Software and Technology • Members of the NPTA • Software for Pest Controllers, built by Pest Controllers • Software developed specifically for the Pest Control Industry in-line with NPTA guidance. • Complies with the highest industry standards and protocols, including BRC Issue 7, Food Hygiene, Food Safety and Environmental legislation.
  • 4. 1. Controlling State of Service 2. Customers need more information (especially trend analysis) 3. Customers need ‘real time’ information 4. Technician areas difficult to control, hard to measure productivity 5. Ensure that invoicing is done rapidly 6. Increasing filing capacity (visit reports) 7. Increasing cost of updating log books Top 7 problems encountered by a growing Pest Control Business
  • 5. Whatare the system challenges?
  • 6. • Many different systems to do the job • The software doesn’t talk to each other • Constant double-keying of data • Lost information • Missed billing, lost quotes • A maze of information • Wasting time searching • Too much paperwork System challenges
  • 7. One system to rule them all! (One solutiontodo thejob)
  • 8. ● Improve responsiveness to your customers ● Save time planning and completing jobs ● Reduce administration costs ● Improve customer satisfaction and retention ● Improve quality of management information ● Reduce or even eliminate paperwork ● Connect with remote monitoring systems Benefits of using one complete system
  • 9.
  • 10. ServiceTracker is onecomplete system solution Analytics
  • 12. Drag and drop Scheduling
  • 13. Mapping, Routing and GPS Tools
  • 16. PDF Reporting EFK analysis AutomatedEmails PDFGeneration EFK analysis Mobile Printing
  • 17. Customer Portal / E-Log Book TheonlyPestControlApplication availableonSmart Watch
  • 20. 1. Real-time state of service = no missed or overdue visits 2. All visit data captured (especially trend analysis) complete with pictures 3. ‘Real time’ customer information (electronic reports and portals) 4. Simple territory management & productivity reporting 5. Rapid invoicing as soon as the job is complete 6. All data in one place, searchable and accessible in seconds 7. No more paper log books to keep up to date. Everything online Top 7 solutions for a growing Pest Control Business
  • 21. • One system do the job of many • All departments and processes connected to each other • No double-keying of data • No lost information • No missed billing or lost quotes • A wealth of information at your fingertips • No wasting time searching • No unnecessary visits to the office to collect or drop off paperwork System benefits
  • 22. • More Visits Completed (avg 8 per month per tech) • More Business (average growth of 37% year on year) • Better communication (customer portal and mobile notifications) • Better management (calendars, GPS mapping, reporting) • Better visibility (Assets, Resources, Equipment) • Faster Cash Collection • Faster Visit Completion (mobile technology) • Faster Reporting (automatic electronic reporting) • Save on admin Time (around 14h per tech per month) • Save fuel Costs (save approx. 9% per month) • Save travel Time (around 17h per tech per month) And so muchmore…
  • 25. Come and say hello!
  • 27. Contact Us Britannia House Caerphilly Business Park Caerphilly CF83 3GG Connect: Twitter: @ServiceTrkr Facebook: facebook.com/servicetracker LinkedIn: Linkedin.com/Company/ServiceTracker w:www.servicetracker.uk.com e:info@servicetracker.uk.com t: 033 022 31 022 St Aubyns Daws Hill London E4 7RD

Notes de l'éditeur

  1. NIGEL (30 seconds) Thanks for coming Aim of the presentation – We are going to tell you about a system that truly manages your business. Whilst most software companies focus on getting the completed service reports back to the office. ServiceTracker does this and much more
  2. NIGEL (30 seconds Been out on the tools many times but we are IT blokes Business Sold to Rentokil, realised we had a fantastic system, went off on our own. Went to see an old friend (Peter Priestley – Ex-President BPCA) brought him out of retirement, helped us develop
  3. NIGEL (10 seconds) We have spoken to many pest control businesses over the past 3 years and have created a list of the top 7 problems
  4. NIGEL (Take no longer that 1 minute) Handover to Mike
  5. MIKE (5 seconds)
  6. MIKE (1 minute)
  7. MIKE (10 seconds)
  8. MIKE (no longer that 1 minute) HAND OVER TO NIGEL
  9. NIGEL (5 seconds) INTRODUCING SERVICETRACKER
  10. NIGEL (no longer than 1 minute)
  11. NIGEL (20/30 seconds)
  12. NIGEL (20/30 seconds) Email Automation, alerts to customers when call-outs are created. Notification of new visits on the mobile
  13. NIGEL (20/30 seconds) Day to day planning, best route, call outs, traffic Real-time visibility of technicians out in the field Partner with TomTom
  14. NIGEL (20/30 seconds)
  15. MIKE (5 mins)
  16. NIGEL (20/30 seconds) Email sent, copy of the report Printable report if customer requires Partnered with Brother Mobile Solutions
  17. NIGEL (2 mins) Demanding instant access and more information
  18. Nigel 30 Seconds
  19. NIGEL (20/30 seconds) HANDOVER TO MIKE
  20. MIKE (2 minutes)
  21. MIKE (1 minute)
  22. MIKE (1 minute) Handover to Nigel
  23. NIGEL (10 seconds)
  24. NIGEL (10 seconds)
  25. NIGEL (20/30 seconds)
  26. NIGEL (5 minutes)
  27. NIGEL (10 seconds Thank You