2. Typical Business Challenges
How do I protect my clients data, and
ensure compliance with security laws?
How do I keep IT costs at a
consistent predictable rate?
How do I minimize IT capital expenditures & reduce
IT operating expenses, without sacrificing services?
How do I affordably improve productivity
for all my employees?
How do keep my mobile workers better
connected to our systems?
How do I get my limited IT staff refocused on
strategic revenue generating initiatives?
3. Security & Compliance are Mission Critical
“Approximately 80 percent of small businesses that experience a
data breach go bankrupt or suffer severe financial losses within two
years of a security breach”
- Small Business Computing Magazine
“2011 proved to be another tough year for companies attempting to
defend sensitive information from cyber attack. Rate of personal
records being compromised roughly tripled from 12 million in 2010 to
30 million in 2011.”
– Privacy Rights Clearinghouse
Cyber attacks have nearly tripled in the past year.
4. Business Trends Support Virtualization
“IT can no longer ignore the increasing clamor of requests to provide
access to corporate resources from smartphones, tablets and other
consumer-owned devices.”
- Global Leader of Workplace Enablement Services, Accenture
“It’s generally accepted that ongoing IT operations consume 80% or more of
IT staff time leaving, no more than 20% of time for value-add project work.
This fact has always frustrated IT executives as well as their business peers
who continue to have more and growing demands.”
- Five Top Issues facing CIOs in 2012
Dedicating Resources to the Value-Add…
5. A Solution to These Challenges:
“Hosted virtual desktops will be the biggest and most interesting
opportunity for SMBs rethinking their desktop deployments with
virtualization. In this kind of model, cloud service providers and
carriers do all the heavy lifting of installing the back-end
infrastructure to support virtual desktops, and customers
access the virtual desktop images as a monthly service.”
- Forbes.com
Hosted Virtual Desktop solutions represent a very
attractive solution for businesses of all sizes.
6. Our Hosted Virtual Desktop Solution
EarthLink Cloud Workspace:
A customized cloud workspace environment for you to control your
business applications and data with secure access for all your
employees from anywhere, from any device, via any internet or private
MPLS connection. Your virtual office wherever you are.
7.
8. Delivers value to your business:
• Significantly reduce operating costs and eliminate capital expenditures
• Increase employee productivity.
• Eliminate complex security challenges
• IT infrastructure that’s centralized, consistent and agile.
EarthLink Cloud Workspace
9. • Supports mobile and telecommuting workforce
• Secure, instant access to files, applications and email from any
Internet connection, public or private MPLS
• Connect with any company owned or personal device
• Highly secure infrastructure
• Stop your data from “walking” away on employee laptops
• SSAE 16 SOC 2 compliant process controls and infrastructure
• Certified security experts, infrastructure monitoring 24x7 for
immediate remediation from viruses, and other malicious
intruders.
• Business continuity
• Fully redundant data storage and routine back-up
• Disaster Recovery protection
• Cost effective Fortune 500 IT experience
• 24 x 7 technical support
• Fixed monthly fee per user
EarthLink Cloud Workspace - Features
10. EarthLink Cloud Workspace - Features
• Customization
• Customized workspace
environment
• Custom applications
• More than 250 best-in-class
applications, only pay licensing
fees
• Unlimited installation and
management of applications
• Customized directory
permissions security policies for
all your employees on an
individualized basis
11. Cloud Workspace Case Study
Business Situation:
• Student Transportation Industry
• Small IT Staff
• One office location
• Rapid Expansion Plans
Business Challenges:
• 40 acquisitions
• 150 new offices
• Integration of business apps
• Minimize IT investments
Cloud Workspace Results:
• $300 million revenue business
• Supports 5,000 end-users
• Running ~ 50 applications
• IT staff of 4
• IT saving of $7.6 million annually
12. EarthLink Cloud Workspace
Our Competitive Advantages:
• Delivers a fully integrated solution: infrastructure, applications, security
and management
• Plug & Play – no internal software development required to get started
immediately
• Nonproprietary software, easy to import and export applications and data
• Easy to integrate new applications – no software developer required
• Customize your own applications
• More than 250 best-in-class applications already hosted, immediate
accessible for no additional charge (only pay for licensing)
13. Let EarthLink Cloud Workspace help you…
• Significantly reduce operating costs and eliminate capital
expenditures by eliminating on-site servers and software and
their maintenance.
• Increase employee productivity by empowering mobile workers
to stay always connected with any device from any internet
connection
• Eliminate complex security challenges to protect your clients
confidential information with a SSAE 16 SOC 2 compliant
process and infrastructure.
• IT infrastructure that’s centralized, consistent and agile for best-
in-class technologies supported by industry-leading controls
15. Cloud Workspace Application List
1099 Convey Desktop Edition
AbstractExpress
ACE Audit
ACT! by Sage
ACT! Premium for Web
ACT! Premium for Workgroups
Act! Sales Manager
ActiveSync
Adapt CRM Enterprise
Adobe Acrobat Reader
Adobe Acrobat Standard
Adobe Illustrator
Adobe InDesign
Adobe Photoshop
ADP Payroll for Windows
AgFed Coop Buyer
Alpha COM
Amicus Attorney
Amstat Premier
ArcExplorer
Architectural Desktop
Attorney Client Version
Atrium
Bar Code 128
Bart for Windows
BarTender
Best Case Bankruptcy
Blackberry Enterprise Server
Michie's Maryland Primary Law
Microsoft Access
Microsoft CRM
Microsoft Excel
Microsoft Exchange
Microsoft Frontpage
Microsoft Great Plains
Microsoft InfoPath
Microsoft Instant Messenger
Microsoft Internet Explorer
Microsoft Office Suite
Microsoft Outlook
Microsoft Paint
MicrosoftPowerPoint
Microsoft Project
Microsoft Publisher
Microsoft SharePoint
Microsoft SQL Server
Microsoft Visio
Microsoft Visual Studio
Microsoft Word
Motorola iDEN SDK for J2ME
Technology
Movie Magic ScreenWriter
Mozilla
MYOB Premier Accounting
MySQL Manager
MySQL Studio
Navision Attain Client
NEOTERIS, INC
Notepad
NovaNet-WEB Backup Client
ONet 98 Viewer
optiCABS
Oracle Database Server
Organizational Unit Information
16. Cloud Workspace Application List (con’t)
BLive
Business Alerts for Sage
CabsConverter
CallAttendant Office
Cardscan
Charter Aviation Software
Comet Tracker
Community Reinvestment Act Data
Entry
Consumer Loan Management
System
Contact Capture
CorelDRAW Graphics Suite
Corporate ModelerClient
CounterPoint SQL
Creative Solutions Professional
Suite
Crystal Reports Enterprise
Crystal Reports Professional
Crystal Reports Standard
CSReporter
Cute FTP
CyberQuery
Dash
Dreamweaver CS3
EasyBus
Easy Translator
eFax Messenger Plus
Outlook Express
PageMaker
Palm Desktop
Paradox
Patron Edge
PC Charge Payment Client
PC Input for Windows
PC Law
PDF 995
PDFBlaster
Peachtree Premium / Quantum
Accounting
Personal Financial Planning
Pervasive SQL
PGP Desktop Professional
PocketMirror
Point
Practice Aid Manager
Premiums and Discounts Pro Gold
XP
Pro Suite
Product Designing Tool
Production Status Report System
Prophecy Mileage & Routing
Proposal Master Active-X Controls
ProSystem Tax Fx
Pulse Franchise Office System
PushMX
Quatro Pro
QuickBooks
QuickBooks Point of Sale
Quicken Home & Business
Raiser's Edge Client
RealFast Forms
Reference Manager
Electronic Filing System
Entrepreneur Edition
17. Cloud Workspace Application List (con’t)
EP Budgeting
EP Scheduling
e-Print
Esquire Office Professional Edition
F9
FAS Asset Accounting Client
FAS Asset Inventory Client
Final Draft
Financial Edge
FireFox
Flash Player
FleetDirector
FleetMax Client Server
Flow
FRx Financial Reporting Software
Ghostscript
GoChart Client
GoldBox for SQL
GoldLink
Goldmine
GoldMine Plus Accounting
Handheld Contact Enterprise
Hits SQL
IfranView
RemoteScan
ReportExpress
RMA
RSS FeedReader
RTA Fleet Management
Sage Abra Suite
Sage BusinessWorks Accounting
Sage CRM SalesLogix
Sage MAS 200
Sage MAS 500
Sage MAS 90
Sage PFW
SalesLogix
Salon & Spa
Savings Bond Wizard
SBI Nursery
ScanExpress
ScanShare Pro
Scribe Insight for SalesLogix
Searsboro Access/SQL App.
Smart Suite
SmartDraw Professional
SmartDraw Viewer
Snag-It
Soft Paper Port
SoftTime XP
SpyWareStormer
StarOffice
StarShip
Stellent Universal Content Manager
Streets & Trips
StudioMX
Super Forms
SuperForm Tax
SureTrak Project Manager
Illustrator
ImageReady
Inaport
18. Cloud Workspace Application List (con’t)
Income Tax Planner
IntraSmart
iReports for SalesLogix
iOrderExpress
iShadow
iTimeZone
Jaguar
JInitiator
Kodak Imaging
KellerScan
KVS Enterprise
KVS Standard
LeapFTP
Legacy Planning System
Litigation Toolbox
Maintenance Manager
Manager Plus
MapPoint
MarketingPilot
MarketSharp CE
MasterClips
Medical Manager
Medent
Michie's Maryland Primary
Tenant Pro
Thunderbird
Time Trak 5000
TimeSlips
TitleExpress
Total Connect Payroll Suite
Total FBO
Trillian
TripMaster
Turbo Attendance
TurboLaw
Tvalue
UltraEdit-32 Professional Txt/Hex
Editor
UPLink
ValuSource
VersaTrans RP
viaWARP
ViceVersa
ViewPrint
VineyardsoftKnowledgeSync
Visual Day Planner
Volo View
VolunteerWorks
WebDrive
WebEx Client
WinCost Pro
WindX
WindX Plug-in
WinZip
WordPad
WordPerfect
Zetafax
Notes de l'éditeur
Security is more important now than ever before. When hackers access a business ’s list of client’s personal data, it makes the headlines. No business want this type of publicity, as their reputation becomes tarnished, and both current and prospective clients lose their trust. The financial costs for large business can be in the millions, and for small and mid-sized business the consequences can be catastrophic. And the hackers show no sign of quitting as cyber attacks have nearly tripled in the past year.
The age of BYOD (Bring Your Own Device) is here. Employees like to stay connected in today ’s always connected world, but they want to do so with their own devices. Let’s face it, they don’t want to drag their laptops around with them. Why not take advantage of this trend, and give them secure through their own devices? Many businesses now find themselves with an IT staff that is a “cost center” dedicated to supporting internal systems and end-users. Yet business executives recognize the opportunity exists to refocus these limited resources to strategic revenue generating initiatives, if they could be unchained from supporting internal systems.
Virtualization and outsourcing continues to be a viable solution to these types of challenges. Specifically a Hosted Virtual Desktop solution represents a very attractive solution for businesses of all sizes. As this writer suggests, why not let a cloud service provider do “all the heavy lifting” of building and maintaining the infrastructure while you pay a predictable monthly subscription fee?
EarthLink Business has established itself as a provider of Virtualization services including Cloud Computing and Cloud Hosting, and now is offering a Cloud Workspace service EarthLink Cloud Workspace is a managed Hosted Virtual Desktop solution that lets you customize and control your desktop environment enabling your employees use any company owned or personal device to make a secure connection over the public internet or your own secure network.
Cloud Work space delvers value to business in a number of ways, but I ’d like to highlight those benefits under these 4 categories: First and foremost are the cost savings. Some of the most significant savings can be realized by the avoidance of capital expenditures required to purchase new servers, and associated networking devices in your data center. You will also reduce costs to power and cool your data center, and may even be able to reclaim the “real estate” now occupied by your data center. Many businesses find that the IT operating expenses may be reduced by 40-60% once the burden of maintaining and upgrading servers and supporting end users is removed. Cloud Workspace is a monthly subscription fee based on number of end-users which results in a highly predictable monthly spend without the costly surprises that can happen when IT systems fail. Secondly, this solution increases employee productivity in a number of ways. Your mobile and remote workforces are able to stay connected with any company owned or personal device connected to the internet. Your employees have instant access to more than 250 world class applications currently running in our data center. Software upgrades and patches happen on centralized servers and are immediately available to all end-users, without the downtime normally experienced when their PC ’s get physically turned over to IT for reconfiguration. You can rapidly onboard new locations and new hires. This can be especially helpful if you have seasonal employees or interns that need to be quickly turned on and then turned off Third, there is the peace of mind that comes form being protected. Our data center operates with SSAE 16 SOC 2 compliant processes and infrastructure to protect your confidential data and the privacy of your clients. Our certified security personnel are monitoring our infrastructure 24x7, to provide immediate remediation from hackers, viruses, and other malicious intruders. You maintain complete control of your workplace environment and its easy to customize security policies and clearances for all employees and to quickly modify as necessary. Sensitive data resides only in the data center, and isn ’t compromised when devices are lost or stolen. Lastly, we deliver a fully managed, redundant data center with automated backup and disaster recovery. We perform routine hardware & software maintenance cycles on schedule and all testing is done in the Cloud without interruption to normal business process and risks to operating systems. As we noted earlier many business spend 80% of their IT staff time on running the internal systems and servicing internal end-users. With Cloud Workspace, you get to refocus your IT staff onto strategic and profit generating initiatives. In short, EarthLink Cloud Workspace delivers a Fortune 500 experience that any business can afford.
Cloud Workspace features: You connect with any device over any network. No additional expenses for networks or devices. You get all our security protection. You get all our business continuity services: data storage, data backup and disaster recovery services. You get 24/7 technical support. You pay only a fixed monthly fee based on the number of end users each month.
This slide highlights the high level of customization available with Cloud Workspace. You get to bring an unlimited number of your own applications to your work space. These can be off-the-shelf titles you have purchased, applications that have been customized for you or applications you have built yourself. We will integrate all these custom apps into your cloud space environment. You also have access to more than 250 applications we have running in our data center. You only need to pay licensing fees. We will install and manage all your installations at the same monthly fee. No additional charges for adding more applications. We will also integrate all your security and end user management policies. You control who has access to each application and specific data files.
We recognize that you have other options when considering a Hosted Virtual Desktop provider, and suggest you consider the following benefits we provide that not all our competitors offer: We deliver a fully integrated solution, the infrastructure, the applications, the security, and the management of the entire system. This is a turn-key solution. Our solution requires no additional software development on your end. We don ’t run on proprietary software, your applications and data files don’t need to be modified, and most importantly you are NOT locked-in to our system. Your data and systems are portable should you choose to move them in the future. We take care of integrating new applications, you don ’t need software development expertise on your end. But if you do want to build your own applications, we allow your developers to build custom apps, many other providers don ’t permit this. We have the most extensive library of applications currently running and you have access to all of them. And we continue to add to this list of titles.
So in conclusion, I ’d like to thank you for you time today and close on this slide summarizing the 4 key benefits of implementing an EarthLink Cloud Workspace solution. Any Questions?
